GE供应商体系审核规范.docx

1、GE供应商体系审核规范GENERALBUSINESS（总体营运）OrganizationandManagement(组织与管理)SupportQuestions:1.Provideupdatedorganizationchartforyourbusiness提供贵司的最新组织流程图2.Identifykeystaffmembersandresponsibilities确定关键成员和职责3.Outlineresponsibilitiesofkeystaffrelativetooperationobjectives概括关键成员的职责Scoring:1.Limitedorganizationwith

2、rolesofkeyplayersnotclearlydefined.Companywouldhavedifficultysupportinganewprogramstart-upwithoutsignificantstaffingand/orplantandequipmentexpenditures.有限的组织架构，关键人员未能清晰定义。企业在关键员工、场地、设备资金方面将不能充分支持一个新项目的启动。3.Organizationappropriateforscopeofcurrentbusiness.Rolesareclearlydefinedandkeyplayershaveabilit

3、ytoleadcompanytocurrentobjectives.Companyhasabilitytogrow,butwouldhavetoexpandstaffandfacilitiestoaccommodate.企业组织架构能支持现有业务范围，角色清晰定义，关键人员有能力引领企业现有经营目标，企业有扩展空间，但需要扩充人员及设备能力。5.Organizationiscurrentlystaffedtohandleadditionalbusiness.Rolesareclearlydefinedandtoppositionsarestaffedwithleaderscapableofsu

4、ccessfullygrowingthecompany.Companyiscapableandwillingtomakeexpenditurestogrowbusiness.组织现有员工架构能满足业务增长，角色清晰定义且企业高层有能力成功引领企业成长，企业有能力及意愿促进企业发展。Comments/Deficiencies:_(SuggestedCategoryWeight_4_)(SupplierGrade_)OperationalGoals（营运目标）SupportQuestions:1.Whatisyourcompanymission?Keymeasurements?贵司的使命？关键措施

5、？2.Whatareyourcurrentyearbusinessobjectives?今年的业务目标？3.Comparecurrentyearobjectivestohistoricalperformance.今年和以往历史成绩的比较4.Discussbusinessreinvestment.Giveexamplesofdomesticandinternationalreinvestment.讨论商务再投资。举例国内和国外的投资5.Discussyourlong-termbusinessstrategy.长期公司发展策略6.Arethereanyoutstandinglegalissuesf

6、acingyourcompanythatcouldpotentiallyhamperyourabilitytosupplyproductunderquotedcircumstances?是否有突出的政策针对贵司，从而能潜在妨碍贵司提供产品的能力Doesyourcompanyhavealegalandpoliciescomplianceprogram?企业是否有遵守法律法规的相关程序？Isthereanyoutstandingregulatoryorsafetycomplaintsstillpending?是否有仍未解决的法规或安全投诉Scoring:1.Keymeasurementsarene

7、itherdefinednorcommunicatedbeyondstafflevel.Individualrolesandresponsibilitiesnotdefinedtoincludeaccountabilityformeetingobjectives.Goalsarelimitedtoshorttermwithlittlelongtermplanningevident.关键的绩效指标未在各层员工中进行定义或传递，个人角色和责任未能在目标责任状中清楚定义。目标仅限于短期目标，基本没有长期计划的证据。3.Keymeasurementsaredefinedandcommunicatedt

8、oalllevels,andthereisclearaccountabilityforallkeymeasurements.Longandshorttermstrategicplanningispartoftotalbusinessplan.关键绩效指标在各层员工中定义且传递，所以绩效指标有清晰的责任定义。长期及短期的战略计划是企业整个经营计划的一部分。5.Keymeasurementsaredefinedindetailandcommunicatedandintegratedintotheworkplanofeachemployee.Progresstogoalsisupdatedonreg

9、ularbasistoentirebusiness.Strategiclongtermgrowthisanimportantpartofbusinessplan.关键绩效指标被详细定义和传递，并整合到每位员工的工作计划中。定期更新整体业务的进展。长期战略发展是企业经营计划的重要部分。Comments/Deficiencies:_(SuggestedCategoryWeight_5_)(SupplierGrade_)Industry（行业背景）SupportQuestions:1.Describeyourmajorcompetencies.描述主要能力2.Areoffshoresuppliers

10、afactorincurrentorfuturesales?后续业务发展方向。3.Whereareyourgrowthopportunities?哪里有增长机会4.Whatareyourplanstocapitalizeontheseopportunities?如何利用这些机会5.Marketshare,averageannualgrowthratesoverthepast5yearsforyourmajorproducts?市场分额，过去5年来主要产品的平均年增长率Scoring:1.Businesspositionedtomaintainsmallshareoftotalmarketorn

11、ichebusiness,withlittlefundingforplanningforfuturegrowthoracquisition.Currentproductofferingsprovidelimitedgrowthpotential.业务定义为保持整体市场小份额或利基业务，仅有小部分小资金用作未来业务发展。当前产品提供的发展潜力有限。2.Businessispositionedwellrelativetoothersinindustry,althoughtheymaynotbeoneofthekeysupplierswithintheindustry.Productlineoffe

12、ringscouldprovideopportunitiesforfuturegrowthpotential.企业定位与行业其他企业良好的关联，虽然不是行业中关键供应商之一。现有产品可以为企业发展潜力提供机会。5.Companyisclearlyanindustryleaderandaccountsforanabove-averageproportionofthetotalindustryoutput.Productlineofferingsareinnovativeandvariedenoughtoassuretheirmarketplaceleadership.企业为行业领军企业，在行业所

13、占市场份额高于行业平均水平。现有产品的创新性和多样性能保持其行业领军地位。Comments/Deficiencies:_(SuggestedCategoryWeight_5_)(SupplierGrade_)ProgramExecution（项目执行情况）SupportQuestions:1.Whatprogramsarecurrentlyunderwayinyourfacility?在贵司目前执行了哪些项目2. Whatwasthelastmajorprogramyourcompanycompleted?Howlongdidittaketocomplete?3. 最近完成的主要项目？花费多长

14、时间来完成4. Arethereanyothermajorprogramscurrentlyunderconsiderationbyyourcompany?5. 目前贵公司考虑进行哪些其他的重要项目？4.Outlineprogrammanagementpersonnelandresourcesavailableforprogramimplementation.概要项目管理人员和执行体系的可利用资源Scoring:1.Companyhasnotimplementedamid/majorprograminrecentpast.Resourceswouldlimitscopeofanyprogram

15、undertaking.GEAwouldhavetolendconsiderableresourcestobeassuredofsuccessfulimplementation.企业近期未能引入中/大项目，由于资源限制无法承担项目。PEBU可考虑借一定的资源以确保其成功引入。3.Companyhassuccessfullyimplementedmid/majorprogramsinrecentpast.ResourceswouldlimitProgramstosmallormid-sized.GEAwouldrequireadetailedimplementationplanalongwith

16、correctiveactionprogrambeforebusinesscouldbeawarded.企业近期有成功引入中/大项目，公司资源仅限于引入小型或中型项目，在业务成功授予之前PEBU希望其提供一个详细的项目计划其中需包含纠正措施。5.Companysuccessfullyimplementsmid/majorprogramsonacontinuingbasis.Resourcesareeitheravailableorcouldbeobtainedtoassuresuccessfulexecutionofprogram.GEAsresourceinvolvementwouldbel

17、imitedprimarilytoprogrammanagementinterface.企业持续引入中/大型项目。资源可用且可成功保证项目执行。PEBU的资源参与将仅限于项目的管理层面。Comments/Deficiencies:_(SuggestedCategoryWeight_5_)(SupplierGrade_)Supplier/CustomerInterface（供应商/客户情况）SupportQuestions:1.Whoareyourmajorcustomers?主要客户2.Doyourcustomersmeasureyou?How?客户如何评估贵司？3.Whoareyourmaj

18、orsuppliers?主要供应商？4.Howdoyoumeasurethem?如何评审供应商5.Provideexamplesofcurrentreportsandperformancemeasures(e.g.,on-timeshipments,availabilitybyproduct).就目前的报告和执行方式提供一些事例Scoring:1.Companyworksprimarilythroughblanketordersandhasminimalcontactwithcustomersandsupplierbase.Quality,deliveryand/orotherissuesar

19、egenerallyreactivelyhandledoncasebycasebasis.公司基本限于一次性订单，且与客户和供应商少有接触，质量、运输和其他事宜的处理均为单个订单测被动处理，不够系统化。3.Companyemploysarepresentativewho,astheprimarycustomercontactpersonallyhandlesmostquality,deliveryorcustomerquestions.Therepresentativewillinvolvehisplanresourcesonanasneededbasis.Customer/supplierr

20、elationshipsarerecognizedasbeingimportantandarehandledinaprofessionalandamiablemanner.企业有专人代理代理主要客户，负责处理主要客户的质量、运输和顾客投诉。如有需要，此代表可支配其资源计划。顾客/供应商关系管理在企业中被重要定义，且以一种专业友好的方式处理。5.Customersatisfactionisakeyoperationalobjectiveandcompanyhassystemsinplacetomeasurecustomerapprovalaswellassupplierperformance.C

21、ompanyhasestablishedprogramsthatproactivelyaddresscustomersatisfactionaswellassupplierperformance.顾客满意度是企业的关键运营目标之一，企业有可用的系统测量顾客批准和供应商表现。企业已经建立程序主动测量顾客满意度及供应商表现。Comments/Deficiencies:_(SuggestedCategoryWeight_3_)(SupplierGrade_)Pricing（价格）SupportQuestions:1.Whatpercentofsalesareinternational?海外销售的比例

22、？2.Whatareyourplansforexpandingintointernationalmarkets?扩充国际市场的计划3.Whatcompetitiondoyouseefrominternationalmarkets?从国际市场看，你们有何竞争力4.Areyouwillingtoshareyourcoststructurewithyourcustomers?是否愿意与客户共享成本结构Doyouhaveaformalizedprogramforcostreductionandwasteelimination?是否有正式的体系，对于降低成本和消浪费Doyoupasscostsaving

23、stoyourcustomers?是否把成本积累转移给客户Describedeflation/costsavingshistoryoverthepastfewyears.在过去一些年内，描述成本节约历史。Scoring:1.Companycompetesprimarilyinlocal/regionalmarkets,orsuppliesanicheproduct.Littlecompetitioninthismarket.企业的竞争优势主要在本地市场，或仅限于利基产品。在行业市场中基本没有竞争力。3.Companycompetesnationallyforbusiness,withsomei

24、nternationalmarketsserved(mostlyNorthAmerican).Hasabilitytocompeteinternationally,however,currentinfrastructurecouldnotsupportalargeexportbusiness.企业主要竞争优势在国内市场，在国外市场中有一定的市场份额。由国际市场竞争力，然而目前的基础设施无法支持大的出口业务。5.Customerbaseisworldwideduetoabilitytoprovidepricingcompetitivewithanyone.Pricinghasallowedthemtodevelopasubstantialinternationalmarketbasetocomplementdomesticsales.客户群遍布全球基于其价格优势。价格优势使其可以开发大量的国际市场以补充其国内市场。Comments/Deficiencies:_