酒店日常英语口语.docx

1、酒店日常英语口语酒店日常英语口语1 Welcome to our hotel! 欢迎光临(我们酒店).2 Welcome, sir/madam! 欢迎光临.3 Good morning/afternoon/evening. 早上/下午/晚上好!4 Front Office/Restaurant/Recreational Meeting Room/Guestroom/Operator, May I help you? 您好,总台/餐厅/康乐中心/总机(我能为您做些什么?)5Blue Coast, May I help you? 您好,蓝色海岸(我能为您做些什么?)6 May I have you

2、r name/room number, please? 您可以告诉我您的姓名/房号吗?7 One moment, please./just a moment/wait a moment! 请您稍候。8 Thanks! 谢谢您!9 My pleasure! 不用客气!10 Sorry to keep you waiting. 对不起让您久等了.11 Do you speak Chinese/English? 请问您讲中文/英文吗?12 Do you have a reservation? 请问您有预订吗?13Show me your passport or identification, ple

3、ase. 请出示一下您的护照或证件。14 How would you like to pay? In cash or by credit card? 您用什么方式付款，是用现金还是信用卡？15.Do you want to separate check? 你们是分开埋单吗？16 please show me your credit card. 请出示您的信用卡.17 Please sign here. 请在这儿签字。18 Here is your charge please. 这是找您的零钱。19 This way, please. 这边请。20 Follow me, please. 请跟我来

4、。21 After you, please. 您先请。22 Hope you enjoy your stay! 希望您在这里过得愉快!23 Hope you have a good trip! 祝您旅途愉快!24 Good luck! 祝您好运！25 Have a nice day！ 祝您一天愉快！26 Here you are. 给您。27 Sorry . 对不起。28 Not at all. 没关系。29 Of course. 当然可以。30 Pardon? 请您再重复一遍,好吗?31 No problem. 没问题。32 Excuse me. 对不起，打扰一下。33 Hold on, p

5、lease. 请别挂电话。34 Goodbye/Bye-bye! 再见!35 The lift/toilet is over there. 电梯/洗手间在那边。36 Banquet Hall is on the second floor. 宴会厅在二楼。37 The Conference Center is just a cross the street. 会议中心在马路对面。38 Do you have a reservation? 请问您有预定吗？39 How many people, please? 请问您们是几位?40 What kind of room do you want? 请问

6、您需要哪种房间?41 A single/twin room/suite is￥1200 per day. 单间/标准间/套间每天是1200元。 42 Breakfast is included in the price. 早餐已包含在房费中。43 The local call is free，please press * before. 市话是免费的，请先拨9。44 Check out time is before 2:00pm. 退房时间是下午2点以前。45 Do you need a morning call? 请问您需要叫早服务吗？46 Check out, please? 请问是结账吗

7、？47 please show me your room card and your receipt. 请出示您的房卡和收据。48 Housekeeping, may I come in? (客房)服务员,我可以进来吗?49 May I clean your room now? 我可以现在打扫房间吗?50 This is a hair-dryer you need. 这是您需要的吹风机.51 If you need any help, please redial (1111) four ones. 如果您需要帮助,请拔1111。52 Good nights! 晚安!53 Heres your

8、table. 这是您的座位。54 What would you like to drink? 请问您喝点什么饮料？55 Small or large? 您需要大份还是小份？56 Anything else? 您还需要别的吗？57 Let me repeat your order, please. 我给您重复一下菜单吧。58 Hope you enjoy your meal. 祝您用餐愉快！59 The total is￥38. 总消费是38元。60 Please write the invoice payer. 请写一下您的发票付款单位。61 Please keep your charge a

9、nd invoice. 请收好您的零钱和发票。62 Do you need a taxi? 请问您需要出租车吗？63 May I take your luggage, please? 我帮您拿行李好吗?64 Where are you to going, please? 请问您要去哪里？65 Welcome to our hotel next time. 欢迎您再次光临我们的酒店。一，餐具: coffee pot 咖啡壶 coffee cup 咖啡杯 paper towel 纸巾 napkin 餐巾 table cloth 桌布 teapot 茶壶 tea set 茶具 tea tray 茶盘

10、 caddy 茶罐 dish 碟 plate 盘 saucer 小碟子 rice bowl 饭碗 chopsticks 筷子 soup spoon 汤匙 knife 餐刀 cup 杯子 glass 玻璃杯 mug 马克杯 picnic lunch 便当 fruit plate 水果盘 toothpick 牙签四，冷饮: beverages 饮料 soya-bean milk 豆浆 syrup of plum 酸梅汤 tomato juice 番茄汁 orange juice 橘子汁 coconut milk 椰子汁 asparagus juice 芦荟汁 grapefruit juice 葡萄

11、柚汁 vegetable juice 蔬菜汁 ginger ale 姜汁 sarsaparilla 沙士 soft drink 汽水 coco-cola(coke) 可口可乐 tea leaves 茶叶 black tea 红茶 jasmine tea 茉莉(香片) tea bag 茶包 lemon tea 柠檬茶 white goup tea 冬瓜茶 honey 蜂蜜 chlorella 绿藻 soda water 苏打水 artificial color 人工色素 ice water 冰水 mineral water 矿泉水 distilled water 蒸馏水 long-life mi

12、lk 保久奶 condensed milk 炼乳; 炼奶 cocoa 可可 coffee mate 奶精 coffee 咖啡 iced coffee 冰咖啡 white coffee 牛奶咖啡 black coffee 纯咖啡 ovaltine 阿华田 chlorella yakult 养乐多 essence of chicken 鸡精 ice-cream cone 甜筒 sundae 圣代; 新地 ice-cream 雪糕 soft ice-cream 窗淇淋 vanilla ice-cream 香草冰淇淋 ice candy 冰棒 milk-shake 奶昔 straw 吸管 七，糖与蜜饯

13、: jerky 牛肉干 dried beef slices 牛肉片 dried pork slices 猪肉片 confection 糖果 glace fruit 蜜饯 marmalade 果酱 dried persimmon 柿饼 candied melon 冬瓜糖 red jujube 红枣 black date 黑枣 glace date 蜜枣 dried longan 桂圆干 raisin 葡萄干 chewing gum 口香糖 nougat 牛乳糖 mint 薄荷糖 drop 水果糖 marshmallow 棉花糖 caramel 牛奶糖 peanut brittle 花生糖 cas

14、tor sugar 细砂白糖 granulated sugar 砂糖 sugar candy 冰糖 butter biscuit 奶酥 rice cake 年糕 moon cake 月饼 green bean cake 绿豆糕 popcorn 爆米花 chocolate 巧克力 marrons glaces 唐炒栗子九，其他小吃: chicken 鸡肉 mutton 羊肉 steamed bread 馒头 rice noodles 米粉 fried rice noodles 河粉 steamed vermicelli roll 肠粉 macaroni 通心粉 bean thread 冬粉 be

15、an curd with odor 臭豆腐 flour-rice noodle 面粉 instinct noodles 速食面 crust 面包皮 sandwich 三明治 toast 土司 spring roll 春卷 pancake 煎饼 fried dumpling 煎贴 rice glue ball 元宵 glue pudding 汤圆 millet congee 小米粥 cereal 麦片粥 steamed dumpling 蒸饺 ravioli 馄饨 green bean cake 绿豆糕 popcorn 爆米花 marrons glaces 糖炒栗子二，中餐: bears paw

16、 熊掌 * of deer 鹿脯 beche-de-mer; sea cucumber 海参 sea sturgeon 海鳝 salted jelly fish 海蜇皮 kelp, seaweed 海带 abalone 鲍鱼 shark fin 鱼翅 scallops 干贝 lobster 龙虾 birds nest 燕窝 roast suckling pig 烤乳猪 pigs knuckle 猪脚 boiled salted duck 盐水鸭 preserved meat 腊肉 barbecued pork 叉烧 sausage 香肠 fried pork flakes 肉松 BAR-B-Q

17、 烤肉 meat diet 荤菜 vegetables 素菜 meat broth 肉羹 local dish 地方菜 Cantonese cuisine 广东菜 set meal 客饭 curry rice 咖喱饭 fried rice 炒饭 plain rice 白饭 crispy rice 锅巴 gruel, soft rice, porridge 粥 noodles with gravy 打卤面 plain noodle 阳春面 casserole 砂锅 chafing dish, fire pot 火锅 meat bun 肉包子 shao-mai 烧麦 preserved bean

18、curd 腐乳 bean curd 豆腐 fermented blank bean 豆豉 pickled cucumbers 酱瓜 preserved egg 皮蛋 salted duck egg 咸鸭蛋 dried turnip 萝卜干 五，水果: pineapple 凤梨 watermelon 西瓜 papaya 木瓜 betelnut 槟榔 chestnut 栗子 coconut 椰子 ponkan 碰柑 tangerine 橘子 mandarin orange 橘 sugar-cane 甘蔗 muskmelon 香瓜 shaddock 文旦 juice peach 水蜜桃 pear 梨

19、子 peach 桃子 carambola 杨桃 cherry 樱桃 persimmon 柿子 apple 苹果 mango 芒果 fig 无花果 water caltrop 菱角 almond 杏仁 plum 李子 honey-dew melon 哈密瓜 loquat 枇杷 olive 橄榄 rambutan 红毛丹 durian 榴梿 strawberry 草莓 grape 葡萄 grapefruit 葡萄柚 lichee 荔枝 longan 龙眼 wax-apple 莲雾 guava 番石榴 banana 香蕉八，牛排与酒: breakfast 早餐 lunch 午餐 brunch 早午餐

20、 supper 晚餐 late snack 宵夜 dinner 正餐 ham and egg 火腿肠 buttered toast 奶油土司 French toast 法国土司 muffin 松饼 cheese cake 酪饼 white bread 白面包 brown bread 黑面包 French roll 小型法式面包 appetizer 开胃菜 green salad 蔬菜沙拉 onion soup 洋葱汤 potage 法国浓汤 corn soup 玉米浓汤 minestrone 蔬菜面条汤 ox tail soup 牛尾汤 fried chicken 炸鸡 roast chick

21、en 烤鸡 steak 牛排 T-bone steak 丁骨牛排 filet steak 菲力牛排 sirloin steak 沙朗牛排 club steak 小牛排 well done 全熟 medium 五分熟 rare 三分熟 beer 啤酒 draft beer 生啤酒 stout beer 黑啤酒 canned beer 罐装啤酒 red wine 红葡萄酒 gin 琴酒 brandy 白兰地 whisky 威士忌 vodka 伏特加 on the rocks 酒加冰块 rum 兰酒 champagne 香槟 三，西餐与日本料理: menu 菜单 French cuisine 法国菜

22、 todays special 今日特餐 chefs special 主厨特餐 buffet 自助餐 fast food 快餐 specialty 招牌菜 continental cuisine 欧式西餐 aperitif 饭前酒 dim sum 点心 French fires 炸薯条 baked potato 烘马铃薯 mashed potatoes 马铃薯泥 omelette 简蛋卷 pudding 布丁 pastries 甜点 pickled vegetables 泡菜 kimchi 韩国泡菜 crab meat 蟹肉 prawn 明虾 conch 海螺 escargots 田螺 bra

23、ised beef 炖牛肉 bacon 熏肉 poached egg 荷包蛋 sunny side up 煎一面荷包蛋 over 煎两面荷包蛋 fried egg 煎蛋 over easy 煎半熟蛋 over hard 煎全熟蛋 scramble eggs 炒蛋 boiled egg 煮蛋 stone fire pot 石头火锅 sashi 日本竹筷 sake 日本米酒 miso shiru 味噌汤 roast meat 铁板烤肉 sashimi 生鱼片 butter 奶油六，熟菜与调味品: string bean 四季豆 pea 豌豆 green soy bean 毛豆 soybean sp

24、rout 黄豆芽 mung bean sprout 绿豆芽 bean sprout 豆芽 kale 甘蓝菜 cabbage 包心菜; 大白菜 broccoli 花椰菜 mater convolvulus 空心菜 dried lily flower 金针菜 mustard leaf 芥菜 celery 芹菜 tarragon 蒿菜 beetroot, beet 甜菜 agar-agar 紫菜 lettuce 生菜 spinach 菠菜 leek 韭菜 caraway 香菜 hair-like seaweed 发菜 preserved szechuan pickle 榨菜 salted veget

25、able 雪里红 lettuce 莴苣 asparagus 芦荟 bamboo shoot 竹笋 dried bamboo shoot 笋干 chives 韭黄 ternip 白萝卜 carrot 胡萝卜 water chestnut 荸荠 ficus tikaua 地瓜 long crooked squash 菜瓜 loofah 丝瓜 pumpkin 南瓜 bitter gourd 苦瓜 cucumber 黄瓜 white gourd 冬瓜 gherkin 小黄瓜 yam 山芋 taro 芋头 beancurd sheets 百叶 champignon 香菇 button mushroom

26、草菇 needle mushroom 金针菇 agaricus 蘑菇 dried mushroom 冬菇 tomato 番茄 eggplant 茄子 potato, spud 马铃薯 lotus root 莲藕 agaric 木耳 white fungus 百木耳 ginger 生姜 garlic 大蒜 garlic bulb 蒜头 green onion 葱 onion 洋葱 scallion, leek 青葱 wheat gluten 面筋 miso 味噌 seasoning 调味品 caviar 鱼子酱 barbeque sauce 沙茶酱 tomato ketchup, tomato

27、sauce 番茄酱 mustard 芥茉 salt 盐 sugar 糖 monosodium glutamate, gourmet powder 味精 vinegar 醋 sweet 甜 sour 酸 bitter 苦 lard 猪油 peanut oil 花生油 soy sauce 酱油 green pepper 青椒 paprika 红椒 star anise 八角 cinnamon 肉挂 curry 咖喱 maltose 麦芽糖 酒店餐厅英语常用语21,我们有葡萄酒,白酒,啤酒和各式软饮料. We have got port, white wine beer and different

28、kinds of soft beverages.22,请问您想喝点什么. 1 What would you like to drink, please.23,请问需要加冰块吗? Do you need any ice-blocks, please?24,请问需要冷饮还是热饮. Would you like to have a cold-drinks or hot drinks?25,请用茶. Have a cup of tea, please! 26,请用香巾. Have a piece of napkin, please!27,我们的菜式有广东风味,北京风味,四川风味,您喜欢哪一种? We

29、provide Cantonese BeiJing Sichuan food which style do you like.28,祝您午餐(晚餐)愉快! Please enjoy your lunch (dinner)!29,打拢了,请问现在可以上菜吗? Im sorry to disturb you. Shall I bring in your food30,对不起,我能把这个盘子撤走吗? Im sorry, Can I take this plate away?31,对不起,我把它换成小盘子好吗? Im sorry, May I have it changed the small pla

30、te?32,您想试一下本地的特色吗? Would you like to try local speciality?33,请问您喝什么茶? What kinds of tea would you like to drink?34,您先来杯啤酒好吗? Would you like to start with a glass of beer?35,如果您感时间的话,我给您安排一些快餐好吗? If youre hurry Ill arrange some fast foods for you-Can I arrange a snack for you if time is pressing for you.36,对不起,这个品种刚刚售完. Im sorry, the variety is just out of stood(