1、全国国际商务英语培训认证考试笔试模拟试题全国国际商务英语培训认证考试(一级)笔试模拟试题(1)CHINA NATIONAL BUSINESS ENGLISH CERTIFICATE TEST (Level One) 试卷册(120分钟)_注 意 事 项一、请将自己的姓名、准考证号写在答题卡和答题纸上。试卷册、答题卡和答题纸均不得带出考场。考试结束,监考人员收卷后考生才可离开。二、全部考试时间为120分钟,不得拖延。三、选择题的答案一定要涂写在答题卡上;听力理解(LISTENING)部分第一节(Section A)以及翻译和写作(TRANSLATING & WRITING ) 部分的答案要写在答
2、题纸上,凡是写在试卷册上的一律不给分。四、选择题每题只能选一个答案;如多选,则该题无分。选定答案后,用HB或2B浓度铅笔以上的铅笔在相应字母的中部划一条横线。正确方法如下: A B C D五、如需改动答案,必须先用橡皮擦净原来选定的答案,然后再按上面的方法重新填涂。-Part I LISTENING (25 minutes) Section A Directions:In this section, you will hear five short sentencesEach sentence will be spoken twice. At the end of each sentence,
3、 there will be a pause. During the pause, you are required to fill in the corresponding blank according to what youve heard. Then write your answer on the Answer Sheet. Example: Youll hear: Youll read: Mr. White will be back before _. From the sentence we learn that Mr. White will be back before 5:0
4、0. Therefore you should write 5: 00 in the corresponding blank on Your Answer Sheet. Now the test will begin. 1. The speaker works for _ Company in Seoul, South Korea. 2. The mans phone number is _. 3. The discount for buying 450 units is _ %. 4. The date of conference is _ May. 5. The predicted sal
5、es for every month next year is _ Units. Section B Directions:In this section, you will hear ten short conversations. At the end of each conversation, a question will be asked about what was said. Both the conversation and the question will be spoken only once. After each question, there will be a p
6、ause. During the pause, you are required to read the four choices marked A, B, C and D, and decide which is the best answer. Then mark the corresponding letter on the Answer Sheet with a single line through the center. Example: You will hear: You will read: A. She will post it later. B. She could no
7、t contact the man. . C. Shes not sure if the computer is fixed. D. She cant send it right now. From the conversation we learn that the woman cannot send the new catalogue immediately. Therefore, the correct answer is D. Now the test will begin. 6. A. Making an appointment. B. Fixing a clock. C. Disc
8、ussing a price. D. Going to a shop. 7. A. Whos calling, please? B. Hang up, please. C. Wait a minute. D. Youve dialed the wrong number. 8. A. Mathematics. B. Banking. C. Credit. D. Computers. 9. A. The typist has already typed it. B. He completed the typing himself. C. Hell need her help. D. He want
9、s the woman to type more carefully. 10. A. The meeting was cancelled. B. The meeting was put off. C. The meeting was held last Wednesday. D. The meeting was overcrowded. 11. A. In a travel agency. B. In an airport. C. In a bank. D. In a government office. 12. A. A tour guide. B. A hotel receptionist
10、. C. A real estate agent. D. A hotel guest. 13. A. Customer and supplier. B. Lawyer and client. C. Boss and employee. D. Shop assistant and customer. 14. A. Thursdays and Fridays. B. Tuesdays and Fridays. C. Tuesdays and Thursdays. D. Tuesdays, Thursdays and Fridays. 15. A. He is worried. B. He is h
11、appy. C. he feels confident. D. He feels tired. Section C Directions:In this section, you will hear two recordings. At the end of each recording, some questions will be asked about what was said. You will hear the recordings and the questions only once. After each question, there will be a pause. Du
12、ring the pause, you are required to read the four choices marked A, B, C and D, and decide which is the best answer. Then mark the corresponding letter on the Answer Sheet with a single line through the center. Task 1 16. A. How to use the software his store sells. B. Customer at his store. C. Peopl
13、e working in his store. D. His job responsibilities. 17. A. They are good at bargaining. B. They often report to the head office in Sydney. C. They are good at dealing with customers. D. They are happy. 18. A. Sending complaints. B. Supervising staff. C. Submitting payroll information. D. Reporting
14、to the head office. Task 2 19. A. They are talking about the companys decision to move away. B. They are talking about the customers in Kenton. C. They are talking about their old office in Kenton. D. They are talking about a meeting in Kenton. 20. A. The Public Relations Department. B. The Finance
15、Department. C. The Sales Department. D. The Customer Service Department.Part II READING (55 minutes) Section A Directions:Choose the best answer for each sentence from the four choices marked A, B, C and D, and mark the corresponding letter on the Answer Sheet with a single line through the center.
16、21. Organizations which aim at high market _ generally have long product lines. A. segment B. profit C. share D. mix 22. As a manager, you should make sure your subordinates know your _ and how you are going to achieve them. A. examples B. objectives C. records D. relationship 23. Remember this spec
17、ial offer _ on May 1st. Dont miss it. A. expires B. completes C. finishes D. goes 24. The company keep a careful eye on the _ of their new cosmetic products. A. launch B. produce C. issue D. announce 25. Could you please send me the latest catalogue and make sure that I am on your _ list for future
18、mail shots? A. catalogue B. dialogue C. mailing D. guest 26. Could you _ the line a moment, please? A. take B. hold C. catch D. extend 27. Unfortunately Ms. Zhong is not able to _ the appointment with you on Wednesday, as arranged before. A. run B. keep C. make D. manage 28. _ refers to knowing that
19、 there is little risk of losing ones job. A. Bureaucracy B. Promotion C. Job safety D. Job security 29. Draft(s) drawn _ the credit must be negotiated in China on or before May 12, 2007 after which date this credit expires. A. at B. in C. with D. under 30. The order No. 105 is so urgently required t
20、hat we have to ask you to _ shipment. A. quicken B. fasten C. speed up D. put up Section B Directions:Read the following passage. Fill each gap with the best answer from the four choices marked A, B, C and D, and mark the corresponding letter on the Answer Sheet with a single line through the center
21、. A 31 is perhaps one of the strongest sign of customer loyalty, because making a referral goes beyond being satisfied. A customer who makes a referral is putting his own reputation on the 32 - and takes this risk only if he is loyal. Fred Reichheld, a leader beyond the subject of customer loyalty,
22、33 this in his latest book, The One Number You Need To Grow. Reichheld 34 that customer loyalty can be measured by asking customers a single question: How likely would you be to remember our company to a friend? By analyzing the 35 , Reichheld believes it is possible to predict how fast a firm will
23、grow compared with its 36 . Lets take this notion a step 37 and look at referrals to customers loyalty programs themselves. Not only do customers refer people to companies, they also refer people to loyalty programs. Eighty-two percent of Americans 38 in customer loyalty programs have referred frien
24、ds and families to their favorite loyalty programs, according to the “2004/2005 Customer Loyalty Research Report” by marketing 39 firm Parago. High income earners (with household incomes more than $125, 000) tend to be most 40 in referrals: More than 90 percent of high income members refer one or mo
25、re people to a program: 64 percent of high income members. 31. A. suggestion B. recommendation C. question D. complaint 32. A. product B. company C. line D. business 33. A. points B. says C. approves D. echoes 34. A. agrees B. disagrees C. argues D. proves 35. A. answers B. sayings C. remarks D. res
26、ponses 36. A. competitors B. staff C. customers D. responses 37. A. back B. further C. farther D. next 38. A. proposing B. participating C. relating D. comparing 39. A. advising B. advisor C. consulate D. consulting 40. A. slow B. passive C. unwilling D. active Section C Directions:Read the followin
27、g passage and the statements that follow. Choose the best answer for each statement from the three choices marked A, B, and C, and mark the corresponding letter on the Answer Sheet with a single line through the center. Dear Sir or Madam: Im writing to complain about the way I was treated on the 4 .
28、 bus from Swindon to Wotton Bassett. I had to take the bus home. For several days, my age was questioned by the bus driver. As I was embarrassed at the driver making a scene (吵闹), the first time, I paid the , instead of just 70p. When I got off I asked for my 35p back and was told to go to the bus s
29、tation with proof of my age. The next day I asked once again for a child single from Blagrove to Wotton Bassett, and the male driver asked my date of birth, and then for proof. Is everyone expected to carry a birth certificate or passport around because of arrogant bus drivers? I gave the driver 70p
30、 which was the only money I had on me. I told the driver this and he stopped the bus. The other passengers were clearly frustrated and told him not to be so stupid. One of the adults knew me and tried to tell him that I was only 14 and at school but he ignored her. Luckily another passenger gave the driver the extra 35 p so that hed drive on. How does someone like this get a job dealing with the public when he acts like this? I understand
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