南开15春学期《旅游中级英语二》在线作业最新Word文档下载推荐.docx

1、（）means permission given by a company to someone who wants to sell its goods or services.A. franchiseB. sociologistC. ironyD. entityA4.Please find the exact definition for perception.A. all the goods in a shopB. someone who looks very neat and cleanC. a small mistakeD. the way that you notice things

2、 with your senses of sight，hearing，etcD5.sesameA. an important victory or successB. some who supports the idea that women should have the same rights and opportunities as menC. a plant grown for its seeds and oil and used in cookingD. a continuing increase in prices ，or the rate at which prices incr

3、ease6.Rize developed his philosophy in service，the essence of which is_.A. The Gold StandardsB. To try to be the hotelier of kings and the king of hoteliersC. The Three Steps of ServiceD. The way of selecting and training employees7.Cesar Ritzs decision to open The Rize Hotel in1898 was wise because

4、_.A. He had already got fame in Europe，and his fame could help him succeedB. His decision complied with peoples wish at that timeC. Paris was the center of fashion in the worldD. French had good taste for food,and The Rize Hotel in Paris could enjoy a good markeB8.Some tourists expect to find everyt

5、hing at home and tend to be irritated at any discomfort because_.A. they havent adapted to a new environmentB. they are too fussy about everything9.（）means increasing suddenly or rapidly in amount or number .A. judiciousB. high-profileC. explosiveD. fundamentally10.The wordtitzyin Websters Dictionar

6、y，which means fashionable and posh，comes from Cesar Ritz，the famous hotelier，because_.A. Cesar Ritz was a stylish personB. Ritz hotel was frequented by people of fashionC. Cesar Ritz cared much about details in creating stylish hotels，and that made his name closely connected with fashionD. Cesar Rit

7、z always led the latest fashion of his day11.accessoryA. something such as a bag,or jewellery that you wear or carry because it is attractiveB. something that someone has made in a skillful way using their handsC. something good to eat that is expensive or rareD. a large area where there are a lot o

8、f shops,usually12.（）means behavior that obeys the accepted rules of the society or a group，and is the same as that of most other people.A. conformityB. purchaserC. feministD. inflation13.（）means the act of thinking deeply and seriously about something.A. donationB. accommodationC. meditationD. philo

9、sophy14.（）means the respect and admiration that someone or something.A. guildB. licenseC. missionaryD. prestige15.A. the way you think about something your idea of what it is likeB. a class on a particular subject，usually given as a form of trainingC. a place where an organized meeting ，concert，etc.

10、takes placeD. the level of confidence and positive feelings that people hav16.（）means hardship ，a harsh circumstance.A. sculptureB. ingredientC. rigorD. procession17.（）means to experience something ，especially problems.A. overlookB. groomC. encounterD. provoke18.（）means characterized by continuous c

11、hange ，activity or progress.A. dynamicB. elaborateC. breathtakingD. imitate19.caravanA. a public sale in which property or items of merchandise are sold to the highest bidderB. a company of travelers journeying togetherC. a strong wish or needD. part of something you say or write in which you mentio

12、n a person or thing20.（）means a company that is owned or controlled by another larger company.A. complexB. fairC. pillarD. subsidiary21.spectatorA. a person who watches ,esp.an event or sport without taking partB. a group of countries under one central government，often ruled by an emperorC. a feelin

13、g of fondness for something in the past，often mixed with a kind of pleasant sadnessD. varity22.（）means something that makes ones time pass pleasantly.A. cavalaryB. amusementC. assetD. venture23.When a customer is complaining to you ,you should_.A. listen carefully and make notesB. make personal comm

14、ents24.（）means a business deal or action，such as buying or selling something.A. respondentB. transactionC. procedureD. defect25.symphonyA. something made in an earlier period and collected and valued because it is beautiful，rare，old or of high qualityB. the main or most important rules or partsC. a

15、person who helps someone serve in a restaurant，especially an operaD. a long piece of music for an15春学期旅游中级英语（二）在线作业二、判断题（共 25 道试题，共 50 分。The most important skills for new employees are first aid and food preparation.A. 错误B. 正确The income from convention industry has boosted the development of the rel

16、evant sectors.Many people blame the fast food industry for its unhealthy food offered.Adequate training will reduce the turnover and improve the customer service.During the orientation ，new employees should be taught how to perform their job properly.The majority of employees in the fast food indust

17、ry will rise up the corporate ladder.Cross-cultural training will help the employees to deal with customers from cultural backgrounds.The McDonalds has become one of the symbols of Americas cultural export.Of the existing theories about the origin of carnival ，people are not sure which theory is mor

18、e true to the fact.Foreign fair organizers are superior to their Chinese counterparts only because they are more experienced.The mai problem with Chinas exhibition industry lies in a lack of investments.Most of the profits of the McDonalds are made from selling fast food.Europeans brought carnival t

19、o the Caribbean ,but Caribbean carnival traditions are more rooted in ancient African culture than inherited from European culture.The fast food industry has a great influence on the way of living of millions of people.Although the followers of the Roman Catholic started the tradition of carnival hu

20、ndreds of years ago,nowadays Christians all over the world celebrate carnival.In order to help the new employees to maintain a high level of motivation and build up confidence ，a well-planed program is necessary.Just as Caribbean carnival traditions are a evolving mosaic of African culture composed

21、of African rituals ，craftsmanship，music and dance，Trinidads carnival is also a beautiful mosaic of cultures of different continents and races.According to some experts ，the development of convention venues in Beijing will contribute substantially to the local economy.The most important training for

22、the newly-employed staff is the skill training.Customers usually base their experience on the interaction with employees.Ameircan women entered the workforce mainly because of the feminist awakening.Uniformity is the guiding principle for the franchise and chain stores.In order to meet the development of the exhibition/convention industry ，a code of regulations and rules has to be formulated.s is the largest employer in the United States.The medium-sized and smaller cities are not so much suitbale for large conventions as Beijing and Shanghai。