商务英语视听说答案解析Word文件下载.docx

1、The interviewer might infer from these questions that you are only interested in your own needs and not those of their company. Wait until the employer raises these subjects to discuss them.What about the paid holidays, insurance, and things like that?How much time will it take for me to be promoted

2、 here?But in which cities do you have your branches? And where is your company based?It is also unwise to ask about things you should have already known. You are only telling the interviewer that you havent done your homework.Part III Language Focuso Name: Cai Ning Personality: serious-minded认真的; ca

3、lm; humorous; easy-going Strengths: the ability to work with all types of people Weakness: perfectionist; impatient Work experience: six years financial industry experience with several companies; two years experience in an investment bank Qualification: graduated from Peking University in 2001 majo

4、ring in accounting; fluent English; bookkeeping记账 and accounting proficiency in English. Reasons for leaving last job: want to find a job that is challenging. Questions about the job: Would I be able to work abroad in one of your overseas branches?Part IV Viewing and SpeakingVideo 1 Applying for the

5、 position of financial consultantReasons for joining the companyIt is one of the leading international consultant corporations which came to China after China entered WTO.Working in this company would give him the best chance to use what he has learned at university.Relevant work experienceHe was in

6、volved in a factory restoration in Nanjing.QuestionsAre there any opportunities for Chinese employees to be transferred to the head office in New York or other branch offices around the world?Result of the interviewChen Bo will be notified of the final decision by Friday.Video 2 Applying for the pos

7、ition of Sales Manager 1. F T T 2. 1） Sales Manager 2） Five 3） Brand Manager 4） biscuits 5） Business Administration 6） oral EnglishPart V Case Analysis Hint: She is not likely to get the job because she did poorly in the job interview. Things went wrong:1. Use filler words （“you know”） too many time

8、s.2. Bad-mouth former employer.3. Inappropriate answers to interviewers questions, eg, “I would rather like to establish my own company”4. Ask inappropriate questions, eg. “Can I take time off for vacation?”5. Self-conceit “I have no weakness”.6. Too much emphasis on travel. Scripts Unit 2 Task 1 Ho

9、w is your job? 1） I havent seen you for years. 2） what do you do now? 3） Im in the Research and Development Department. 4） I knew youd do something very challenging and creative. 5） I sometimes stay in the office after work to deal with unfinished tasks. 6） I am still the accountant of that cosmetic

10、s company.Task 2 Describing jobs1） personnel management2） developing markets3） planning4） execution5） sales targets6） team performance7） customer base8） customer satisfaction9） selecting, developing and managing10） cost-effective11） on time12） of good quality13） human and material resources14） train

11、ing needs15） continuous improvementVideo 1 Introducing titles and responsibilities1. Caroline Clinton: financial accountsLucy White: data processingAda Balck: management accounts2. Administration; Marketing; Engineering; Project Preparation; AccountingVideo 2 Do you like your job? self-employed entr

12、epreneur, buyer, Line Supervisor, Advertising Executive, Public Relations ManagerNamesLikesDislikesJeromemaking a lot more money; having lots of independence in doing thingsfeeling tired sometimesRobinhaving been to a lot of placestoo much traveling; having very little time tospend with his familyCo

13、lingood salary and benefitsnoisy work environment; seldom having theopportunity to go outFranknew challenges; a lot of experienceJanetmeeting a lot of new & interesting peopleoften having dinner parties in the evening; having little time with her family and babyScripts Unit 3 Part I Warm-upGood afte

14、rnoon. Today Im here to talk about how to make effective business calls. Telephone communication is common nowadays, therefore, how to 1） ensure smooth business communication gets increasingly important. Now Id like to introduce some tips on making proper business calls. First, you should know 2） th

15、e purpose of your call in advance. Make sure you have 3） all the documents youll need before you dial. One important thing we should not overlook is time schedule. Try to 4） schedule a specific time for calls. Before you make the call, be sure that you get rid of 5） all distractions. For example, tu

16、rn off the radio, television, etc. When making the call, listen carefully and 6） confirm that you have understood each point. Dont pretend you have understood when you havent. Another thing we should keep in mind is: let other people speak and try to avoid 7） interruptions. Speaking slowly and clear

17、ly is important. Try to avoid 8） strong accent. Besides, make sure 9） you sound polite and agreeable. Remember that you should not argue! Use 10） the optional choice method, such as “Which is better, Monday or Tuesday?”, “Morning or afternoon?”, “Ten or eleven .”? And, of course, try to make your ca

18、ll brief. Avoid 11） lengthy calls. Additionally, dont try to be funnyyou may be misunderstood. The last tip you should bear in mind is to 12） smile while you are talking. Your listener can “hear” your smile.Task 1 Making a callScript:F F T T F T F FTask 2 Leaving a messageMessage NoteTo: Louise Paul

19、sonFrom: Paul JacksonPhone: 979-326-8965Message: Ring back to him about the order they placed last Friday. They have to make some changes to the order. Its urgent.Taken by: RoyPart IV Viewing & SpeakingVideo 1 Leaving a message F F T T F Message 1） Will you tell him that weve just received your samp

20、le of the new assembly coffee table and are quite happy with it?Message 2） Please tell Mr. Matthews were quite happy with the quality and design of the table, but the price is too high. We need some negotiation on it.Message 3） Please inform Mr. Matthews that I wont be able to get to your company ea

21、rly on Saturday because of the rail strike. I probably wont arrive until that afternoon.Video 2 You are hard to get hold of!1.First attempt1） A 2）CSecond attempt3） CThird attempt4） C5） BFourth attempt6） C2.1） When Ms. Mandel asked for Mr. Miller, the receptionist replied,“Hold on, please. Ill connec

22、t you.”2） When Leo Miller found out that he was not the one Ms. Mandel asked for, he said,“Im afraid youve dialed the wrong extension.”3） When Ms. Mandel was told she dialed the wrong number, she said,“Oh, sorry to have interrupted you. Can you give me Henry Millers extension, please?4） When the rec

23、eptionist realized she had given the wrong extension, she said,“Im very sorry, I didnt notice that. Ill put you through right now. Please wait a minute.”5） When Ms. Mandel phoned the receptionist the third time, she explained,“Its me againMs. Mandel. Im still having trouble getting through to Henry

24、Miller Can you help?6） When Ms. Mandel said it was hard to get hold of him, Henry Miller replied,“Oh, Im terribly sorry for the trouble.”Unit4Formal/ InformalSignal sentences1Formal*Good afternoon, Id like to call the meeting to order.* First of all, lets discuss2Informal*OK, everyone is here*So, why dont we start with3* Right, you know why we are here. *