1、高级商务英语真题和答案高级商务英语真题和答案The Negotiating TableYou can negotiate virtually anything. Projects, resources, e_pectations and deadlines are alloutes of negotiation. Some people negotiate deals for a living. Dr Herb Cohen is one of theseprofessional talkers, called in by panies to negotiate on theirbehalf .
2、 He approaches the art ofnegotiation as a game because, as he is usually negotiating for somebody else, he says this helpshim drain the emotional content from his conversation. He is working in a petitive field andneeds to avoid being too adversarial. Whether he succeeds or not, it is important to h
3、im to make agood impression so that people will remend him.The starting point for any deal, he believes, is to identify e_actly what you want from eachother. More often than not, one party will be trying to persuade the other round to their point ofview. Negotiation requires two people at the end sa
4、ying yes. This can be a problem because one ofthem usually begins by saying no. However, although this can make talks more difficult, this isoften just a starting point in the negotiation game. Top management may well reject the ideainitially because it is the safer option but they would not be ther
5、e if they were not interested.It is a misconception that skilled negotiators are smooth operators in smart suits. Dr Cohensays that one of his strategies is to dress down so that the other side can relate to you. Pitch yourlook to suit your customer. You do not need to make them feel better than you
6、 but, For e_le,dressing in a style that is not overtly e_pensive or successful will make you more approachable.People will generally feel more fortable with somebody who appears to be like them rather thansuperior to them. They may not like you but they will feel they can trust you.Dr Cohen suggests
7、 that the best way to sell your proposal is by getting into the world of theother side. Ask questions rather than give answers and take an interest in what the other person issaying, even if you think what they are saying is silly. You do not need to bee their best friendsbut being too clever will a
8、lienate them. A lot of deals are made on impressions. Do not rush whatyou are saying-put a few hesitations in , do not try to blind them with your verbal de_terity.Also, you should repeat back to them what they have said to show you take them seriously.Inevitably some deals will not succeed. General
9、ly the longer the negotiations go on, the betterchance they have because people do not want to think their investment and energies have gone towaste. However , joint venture can mean joint risk and sometimes , if this bees too great ,neither party may be prepared to see the deal through . More mon i
10、s a corporate culture clashbetween panies, which can put paid to any deal. Even having agreed a deal, things may not betied up quickly because when the lawyers get involved, everything gets slowed down as they argueabout small details.De Cohen thinks that children are the masters of negotiation. The
11、ir goals are totally selfish.They understand the decision-making process within families perfectly. If Mum refuses theirrequest , they will troop along to Dad and pressure him. If al else fails, they will try thegrandparents, using some emotional blackmail. They can also be very single-minded and ha
12、ve anine_haustible supply of energy for the cause they are pursuing. So there are lesson to be learnedfrom watching and listening to children.15 Dr Cohen treats negotiation as a game in order toA put people at easeB remain detachedC be petitiveD impress rivals16 Many people say no to a suggestion in
13、 the beginning toA convince the other party of their point of viewB show they are not really interestedC indicate they wish to take the easy optionD protect their panys situation17 Dr Cohen says that when you are trying to negotiate you shouldA adapt your style to the people you are talking toB make
14、 the other side feel superior to youC dress in a way to make you feel fortable.D try to make the other side like you18 According to Dr Cohen, understanding the other person will help you toA gain their friendshipB speed up the negotiationsC plan your ne_t move.Dconvince them of your point of view19
15、Deals sometimes fail becauseA negotiations have gone on too longB the panies operate in different waysC one party risks more than the other.D the lawyers work too slowly20 Dr Cohen mentions childrens negotiation techniques to show that you shouldA be prepared to try every routeB try not to make peop
16、le feel guiltyC be careful not to e_haust yourselfD control the decision-making process.关于negotiating techniques的文章。 传统的阅读题型,相对比较容易。15题,答案很明显:he says this helps him drain the emotional content from his conversation。帮助他抽离他的谈话中的感情成分。要想选对,只需要知道选项B中detached的含义:not reacting to orbeing involved in somethi
17、ng in an emotional way16题,这题貌似只能采取排除法。因为几个选项和原文的对应都不是太明显。问为什么很多人在一开始要对一个建议说不。答案是第二段的最后一句:Top management may well reject the idea initially becauseit is the safer option but they would not be there if they were not interested.。最高管理层在一开始可能会拒绝这个建议,因为这样是一个更安全的选择。但是如果他们真的不感兴趣的话,他们就不会在那里(谈判)了。A在这段文字中没有提到,
18、B不对,他们肯定是感兴趣的,C也不对没有提到,原文说的是safer option。选D,之所以会拒绝,因为从维护公司利益的角度,这样是一个safer option。17题,答案也很明显:Dr Cohen says that one of his strategies is to dress down so that the otherside can relate to you.这里的两个词组可以解释下:dress down: to wear clothes that are more informal than the ones you would usually wearrelate to
19、 :to feel that you understand someones problem, situation etc所以这个句子意思是穿的不那么正式,这样可以让另一方接近你。也就是A说的是你的风格适应你的谈判对象。C不对,不是make you feel fortable,而是make others feel fortable。D也不对,可能会误选,不是让别人喜欢你,like太夸张了,只是容易接近。18题,答案在第四段的第一句话:Dr Cohen suggests that the best way to sell your proposal is bygetting into the w
20、orld of the other side.。走进另一方的世界,就是原文说的understanding the otherperson,目的是为了sell your proposal,也就是让对方接受你的建议,选D。19题,谈判失败的原因,答案是第五段的这么一句:More mon is a corporate culture clashbetween panies, which can put paid to any deal。公司文化冲突导致的。文化冲突,就是两个公司在运作、理念等等上的不一致,选C:两个公司以不同的方式运作。20题,为什么要借鉴小孩子的办法,原文最后一段提到小孩子的办法就
21、是,爸爸不行找妈妈,妈妈不行就在感情上敲诈爷爷奶奶。此路不通就换另一条,就是A说的尝试每一条路线。B没有提到,C不对,原文说小孩子有ine_haustible supply of energy。D也没有提到。The Scientific Approach to RecruitmentWhen it (0) to selecting candidates through interview, more often than not the decision ismade within the first five minutes of a meeting.Yet employers like t
22、o (21) themselves that theyare being e_ceptionally thorough in their selection processes. In todays petitive marketplace, the (22) of staff in many organizations is fundamental to the panys success and, as aresult , recruiters use all means at their disposal to (23) the best in the field.One method
23、in particular that has (24) in popularity is testing , either psychometric testing,which attempts to define psychological characteristics , or abilityaptitude testing (25) anorganization with an e_tra way of establishing a candidates suitability for a role. It (26) paniesto add value by identifying
24、key elements of a position and then testing candidates to ascertain theirability against those identified elements.The employment of psychometric or ability testing as one (27) of the recruitment process mayhave some merit, but in reality there is no real (28), scientific or otherwise, of the potent
25、ial futureperformance of any individual. The answer to this problem is e_perience in interview techniquesand strong definition of the elements of each position to be (29) as the whole recruitment processis based on few real certainties, the instinctive decisions that many employers make, based on aC
26、T and the first five minutes of a meeting, are probably no less valid than any other tool employedin the (30) of recruitment.21.A suggestB convinceC adviseD believe22.A worthB creditC qualityD distinction23.A secureB reliesC attainD achieve24.A liftedB enlargedC e_pandedD risen25.A providesB offersC
27、 contributesD gives26.A lets B enablesC agreesD admits27. A portion B memberC share D ponent28. A e_tentB sizeC amountD measure29.A occupiedB met C filledD appointed30 A businessB topicC pointD affairThe scientific approach to recruitment,招人的科学方法。这篇完型比较简单。完型填空也有两种题型,两种解题思路。一种是从意思上理解然后做出选择,一种是根据单词的用法
28、。前者比较容易,后者很考验语言功底。21题,理解上下文的意思。前面说招人时的决定一般是在五分钟以内做出的。但是雇主们试图使自己详细相信他们在挑选过程中是经过了深思熟虑的。Convince oneself,使确信。其他的词没有这个用法。22题,员工的质量对公司的成功是至关重要的。选quality。23题,招人者试图利用一切方法来抓住这个领域最好的(人才),secure the best,抓住最好的。realise是实现,attain是获得,后面不能接人,achieve是实现一个目标。24题,rise in popularity,固定搭配,popularity是知名度的意思,这个词组应该可以翻译成
29、声名鹊起。25题,provides with,提供。给组织提供另外一种方法。offer的用法是offer sb sth,contribute在这里意思不对。26题,是公司能够增加价值,enable27题,这题的意思很明显,测试(testing)作为招聘过程的一个组成部分,要区分选项的几个单词,尤其是portion和ponent,看英英解释。ponent:one of several parts that together make up a whole machine, system etcPortion:a part of something larger, especially a par
30、t that is different from the other parts这里强调testing是一个组成部分,没有说明特殊的地方,选ponent。28题,对每个人未来的可能表现没有一个真正的衡量。选measure。29题,fill a position,填补空位,fill在这里的意思是to perform a particular job, activity, or purposein an organization, or to find someone or something to do this。不能选occupy,因为occupy更强调人的一种主动,而这里只是客观说某个需要填补的职位。30题,in the business of,也是一种固定的说法,在什么的过程中。很多场合都可以使用。可以多看几个例句:Were in the business of stimulating the economy(By Obama)
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