《英语1》大学教学课件unit 4Making a Telephone Call.pptx

1、Unit 4,Making a Telephone Call,English I,Unit 4 Making a Telephone Call,Contents,Applied Writing Grammar Focus Merry Learning Words&Phrases,Aims and Requirements Integrated Skills DevelopmentLead-in,DialoguesPassage ALearn to communicateBuild up your language stockExtra readingPassage B,Unit 4 Makin

2、g a Telephone Call,Aims and Requirements,办公室的接、打电话，涉及找人、预约、留言等,Language FocusCommunicative Focus,Unit 4 Making a Telephone Call,Aims and Requirements,Language FocusFocal Words and Expressions,Unit 4 Making a Telephone Call,Aims and Requirements,1),Receiving a callMay I ask who is calling?This is Mis

3、s Wang,Im phoning from Shanghai.One moment,please.Im trying to connect you.Hold the line.,2),Making a callHello,this is(Mr.Li)speaking.Could I speak to(Miss Wang),please?,Language FocusFocal Function and Patterns,Unit 4 Making a Telephone Call,Aims and Requirements,3),Dialing the wrong numberIm sorr

4、y,nobody by that name lives here.Im afraid youve dialed a wrong number.,4),Taking or leaving a messageIm afraid Mr.Li is out at the moment.Would you like to leave a message?Could you tell him I called?No,thanks.Ill call him later.,Language FocusFocal Function and Patterns,Unit 4 Making a Telephone C

5、all,Aims and Requirements,5),The way to reach somebody How can I reach you in the daytime?Call number 23456789.Thats all right.Ill make a note of it.,Language FocusFocal Function and Patterns,Unit 4 Making a Telephone Call,Aims and Requirements,Skills Development(Listening and Speaking熟读对话和课文，背诵部分重点

6、语句，能根据课文进行问答。Reading and Translating能朗读并翻译（英译汉）有关打电话的短文。Writing能用所学词汇、句型和习惯表达法写出有关接、打电话的英文句子。熟悉英语留言的基本写作格式。,Unit 4 Making a Telephone Call,Integrated Skills Development,Lead-inDo you know it?,makes an appointmentWhen one arranges to see someone at a fixed time,one makes an appointment.If one then ac

7、tually sees the person as arranged,one is said to keep the appointment.If it will be impossible to meet after all,one should write or telephone to cancel the appointment.,Operator:,Business Design Center.Good morning.Can I help you?,Wang:May I speak to Mr.Smith,please?Operator:Who is calling,please?

8、Wang:This is Miss Wang from Shanghai No.1 Shoe Factory.Im phoning from Shanghai.,Unit 4 Making a Telephone CallIntegrated Skills Development,Dialogue,One Moment,Please(Wang Fang is the secretary of a shoe factory.She is phoning the Business Design Center in Beijing.She wishes to arrange a meeting be

9、tween Mr.Li,her manager,and Mr.Smith,who is in charge of an exhibition.),设计中心 安排负责 展览接线员,A,Unit 4 Making a Telephone Call,Operator:,One moment,please.(Pause.),Wang:Hello?Operator:,Im trying to connect you.Hold the,Operator:,line,please.Hello,Miss Wang,youre through.Mr.Smiths number is ringing.,Wang:

10、Thank you.,Integrated Skills Development,Dialogue,请等一下 暂停,连接；请稍等,A,Mr.Smith:Miss Wang:,Mr.Smith:,Hello,this is Mr.Smith here.Good morning,Mr.Smith.This isWang Fang.I work for Shanghai No.1Shoe Factory.Id like to make an appointment for our manager,Mr.Li,to meet you.Its about the shoe exhibition your

11、e holding next month.Ah,yes.I would be happy to meet Mr.Li.Which day is convenient?,Unit 4 Making a Telephone CallIntegrated Skills Development,Dialogue,This Is Mr.Smith Here(Now Wang Fang is speaking to Mr.Smith on the phone.),电话,约会,方便的,B,Unit 4 Making a Telephone Call,Miss Wang:,Mr.Smith:,Miss Wan

12、g:,Mr.Smith:,Miss Wang:Mr.Smith:Miss Wang:,Mr.Li is arriving in Beijing on Thursday.Thats the 17th.Yes,thats fine.Ill be free on the day in the afternoon.Thats all right.Ill make a note of it.Good.Im looking forward to seeing him on the 17th,then.Yes.Thank you very much,Mr.Smith.Not at all.Good-bye.

13、Good-bye.,Integrated Skills Development,Dialogue,记录 盼望,B,When you make a telephone call to an office,bank or any other institution,it is useful to know the extension number of the person you are calling.The operator will know this,but it might save any delay if you mention it first.Before you dial,y

14、ou should always have the necessary information with you.In this way,you can make a correct and useful telephone call.You need a list of points dates,time of arrival and so on.This can help you to make an efficient telephone call.Proper preparation may even prevent you from making a second telephone

15、 call.You should use a telephone pad in order to take down the information from callers.,Unit 4 Making a Telephone CallIntegrated Skills Development,Passage,打电话银行；机构 分机,免除；拖延 拨号必要的,要点；到达,妨碍便笺簿；写下 打电话的人,AHow to Make an Efficient Phone Call,Unit 4 Making a Telephone Call,Integrated Skills Development,

16、Are the following statements true(T)or false(F)according to the dialogues?,1,Wang Fang is the secretary of a shoe factory.Mr.Smith is Wang Fangs manager.Wang Fang is arranging a meeting between Mr.Li and Mr.Smith.Wang Fang is speaking to an operator at first.Mr.Smith is trying to connect her.The arr

17、angement is about an important conference.Mr.Smith is arriving in Beijing on the 17th.Mr.Li is in charge of an exhibition.,T F T,T F FF F,Unit 4 Making a Telephone Call,Integrated Skills Development,Answer the following questions briefly according to Passage A.,2,Why should you know the extension nu

18、mber when you make a telephone call to an office?Because it may save any delay.What information should you have at hand in order to make an efficient telephone call?We should have dates,times of arrival and so on.What can you do in order to avoid making a second call?Proper preparation may prevent y

19、ou from making a second phone call.Whats the use of a telephone note pad?To take down information from callers.,Unit 4 Making a Telephone Call,Integrated Skills Development,Here is a summary of the patterns and expressions used in making phone calls.Read them and try to learn them by heart.,3,Hello,

20、this is Mr.Wang speaking.Could I speak to Mr.Li,please?One moment,please.Im trying to connect you.Hold the line.Mr.Wang,you are through,Mr.Lis number is ringing.Thank you.May I ask who is calling?This is Miss Wang.Im phoning from Shanghai.Im sorry,youve dialed the wrong number.,Unit 4 Making a Telep

21、hone Call,Integrated Skills Development,Here is a summary of the patterns and expressions used in making phone calls.Read them and try to learn them by heart.,3,4.Im afraid Mr.Smith is not here at the moment.Would you like to leave a message?It seems like a good idea.No,thanks.Ill call him later.5.H

22、ow can I reach you in the daytime?Call the number 2563423.6.There is a call for you.Put him/her through.,Unit 4 Making a Telephone Call,Integrated Skills Development,4,/Would you like to leave a message,Complete the telephone conversation by filling in the blanks with the patterns youve just learned

23、.A:May I speak toMr.Smith,please?B:Sorry,he is out.May I take a message?A:No,thank you.Ill call him later.A:Mr.Hanson,please!B:Speaking.A:Mr.Green is not in.May I ask who is callin?gB:This is Li from ABC Company.Would you please tell him that I phoned him and would have him return my call?A:Certainl

24、y.,Unit 4 Making a Telephone Call,Integrated Skills Development,4,Complete the telephone conversation by filling in the blanks with the patterns youve just learned.A:How can I reach you in the daytime?B:Call the number 23455678 to get me.A:Mr.Smith,there is a call for you.B:Who is it?A:Its your wife

25、.B:Tell her Ill call her later.A:She says its urgent.B:All right.Put her through.,Unit 4 Making a Telephone Call,Integrated Skills Development,Handle the following telephone call as the secretary.,5,Caller:Id like to speak to Mr.Green,please.Secretary:I afraid Mr.Green is not here at the moment.1 Wo

26、uld you like to speak to someone else here?(问可否由别人接电话)Caller:No,I must speak to Mr.Green.Secretary:2 Would you like him to phone you when he comes back to the office?(问可否等他回来再打给他电话)Caller:Im catching a plane in an hour so it wont be possible.Secretary:3 Would you like to leave a message th?e(n问他是否愿意

27、留言)Caller:Yes,that seems to be the best idea under the circumstances.,Supplementary Sentence,Unit 4 Making a Telephone Call,Integrated Skills Development,Match the explanations in Column B with words in Column a.,6,Column Adialexhibition,padefficientconvenient,Column Ba small book with blank pages,u

28、sed for writing messagesa person who connects telephone calls to the right numberto use the numbers on a telephone to make a calla public display of manufactured goods,art,etc.an inside number which connects an outside line with an officeworking well and without wastearrangement to meet sb.suitable,

29、c d,e3.extensiong4.appointmentb5.operator,a f h,Unit 4 Making a Telephone Call,Integrated Skills Development,Translate the following sentences,using the words and expressions provided.,7,1.王小姐正为她的经理和一位来访者安排一次约会。(make an appointment)Miss Wang is arranging an appointment between her manager and a visi

30、tor.下周他们要举办一次鞋展。(hold)They are holding a shoe exhibition next week.我盼望着下月17日与您会面。(look forward to)Im looking forward to seeing you on the 17th next month.,Unit 4 Making a Telephone Call,Integrated Skills Development,Translate the following sentences,using the words and expressions provided.,7,您愿意留言吗

31、？(leave a message)Would you like to leave a message?怀特小姐，你的电话接通了，王先生的电话响了。(be through)Miss White,you are through.Mr.Wangs number is ringing.,Unit 4 Making a Telephone Call,Integrated Skills Development,8,The following is a telephone conversation between a secretary and a hotel clerk.Read it aloud wi

32、th your partner and try to translate it into Chinese.Clerk:British Airways.Good morning.Can I help you?英国航空公司。早上好，愿意为您服务。Secretary:Id like to book a seat on a flight from London to Beijing on the 2nd of October,please.请给我订一张10月2日从伦敦到北京的飞机票。Clerk:Do you want a morning or an afternoon flight?您想要上午的还是下

33、午的？Secretary:There is a flight leaving at 17:30 in the afternoon.That would be the most convenient.17:30 有一趟班机最方便。Clerk:Im afraid that flight is fully booked.那趟班机已预订完毕。,Unit 4 Making a Telephone Call,Integrated Skills Development,8,The following is a telephone conversation between a secretary and a hotel clerk.Read it aloud with your partner and try to translate it into Chinese.Secretary:Could you