罗宾斯管理学练习题第三章.docx
《罗宾斯管理学练习题第三章.docx》由会员分享,可在线阅读,更多相关《罗宾斯管理学练习题第三章.docx(35页珍藏版)》请在冰点文库上搜索。
罗宾斯管理学练习题第三章
Chapter3–OrganizationalCultureandEnvironment:
TheConstraints
True/FalseQuestions
AMANAGER’SDILEMMA
1.Accordingtotheinformationpresentedin“AManager’sDilemma,”thetrainingprogramswerewellplannedandintegratedacrossallbusinessunits.
False(moderate)
THEMANAGER:
OMNIPOTENTORSYMBOLIC
2.Inthesymbolicviewofmanagement,managersareseenasdirectlyresponsibleforanorganization'ssuccessorfailure.
False(easy)
3.Thecurrentdominantassumptioninmanagementtheorysuggestsmanagersareomnipotent.
True(moderate)
4.Theviewofmanagersasomnipotentisconsistentwiththestereotypicalpictureofthetake-chargebusinessexecutivewhocanovercomeanyobstacleincarryingouttheorganization’sobjectives.
True(moderate)
5.Thesymbolicviewofmanagerialimpactisusefulinexplainingthehighturnoveramongcollegeandprofessionalsportscoaches,whocanbeconsideredthe“managers”oftheirteams.
False(difficult)
6.Theviewthatacollegefootballteamhadalosingseasonduetothefailureofkeyplayerstoobtainsufficientschoolgradesrepresentsthesymbolicviewofmanagement.
True(moderate)
7.Intheomnipotentviewofmanagement,muchofanorganization'ssuccessorfailureisduetoforcesoutsidemanagement'scontrol.
False(easy)
8.Ifanorganizationsubscribestothesymbolicviewofmanagers,itisunreasonabletoexpectmanagerstohaveasignificanteffectontheorganization'sperformance.
True(easy)
9.Amanager'sroleintheomnipotentviewofmanagementistocreatemeaningoutofrandomness,confusion,andambiguity.
False(moderate)
THEORGANIZATION’SCULTURE
10.Anorganizationalculturereferstoasystemofsharedmeaning.
True(moderate)
11.Theorganizationalcultureisasystemofsharedmeaningheldbymembersthatdistinguishestheorganizationfromotherorganizations.
True(moderate)
12.Organizationalcultureisaperception,notreality.
True(moderate)
13.Presently,thereisnomethodforanalyzingorassessingorganizationalculture.
False(moderate)
14.Strongcultureshavemoreinfluenceonemployeesthanweakones.
True(moderate)
15.Anincreasingbodyofevidencesuggeststhatstrongculturesareassociatedwithhighorganizationalperformance.
True(easy)
16.Compensationinmentionedinthetextasadimensionoforganizationalculture.
False(moderate)
17.Mostorganizationshaveveryweakcultures.
False(moderate)
18.Anorganization'sfounderhaslittleinfluenceonitsculture.
False(moderate)
19.Ritualsarerepetitivesequencesofactivitiesthatexpressandreinforcethekeyvaluesofanorganization.
True(moderate)
20.Organizationalstoriestypicallycontainanarrativeofsignificanteventsorpeople.
True(moderate)
21.Agoodexampleofanorganizationalstoryistheprocesscollegefacultymembersgothroughintheirquestfortenure.
False(moderate)
22.Employeestockoptionismentionedinthetextasanexampleofamaterialsymbol.
False(moderate)
23.Thelinkbetweenvaluesandmanagerialbehaviorisfairlystraightforward.
True(moderate)
THEENVIRONMENT
24.Thepartoftheenvironmentdirectlyrelatedtoachievementofanorganization'sgoalsisthespecificenvironment.
True(moderate)
25.Thegeneralenvironmentreferstoeverythinginsidetheorganization.
False(easy)
26.Environmentaluncertaintycanbedividedintotwodimensions:
degreeoftrustanddegreeofintegration.
False(difficult)
27.Becausecertaintyisathreattoanorganization'seffectiveness,managerstrytominimizeit.
False(easy)
28.Thetermsuppliersincludeprovidersoffinancialandlaborinputs.
True(moderate)
29.ToanationalnetworksuchasNBC,yourhomeVCRisconsideredacompetitor.
True(moderate)
30.RalphNader'sCenterforResponsiveLawisconsideredapressuregroupthatmanagersmustdealwith.
True(moderate)
31.Industryconditionsisanexampleofanorganization’sgeneralenvironment.
False(moderate)
32.TheCivilRightsActof1964madejobsaccessibletopeoplewithdisabilities.
False(moderate)
33.TheAmericanswithDisabilitiesActgrants12weeksofunpaidleavetoemployeesforbirthoradoptionofachild.
False(moderate)
34.Economicconditionsarepartoftheorganization'sspecificenvironment.
False(moderate)
MANAGINGWORKFORCEDIVERSITY
35.Basedonthedatapresentedin“ManagingWorkforceDiversity,”federalmandateisthenumberonefactordrivingdiversityeffortsbyorganizations.
False(moderate)
Multiple-ChoiceQuestions
AMANAGER’SDILEMMA
36.Accordingtotheinformationpresentedin“AManager’sDilemma,”Vancouverisacitywheretheenvironmentisfairlystableandtherelationshipamongstakeholdersiscriticallyimportant.WhichofthefollowingapproachestomanagingstakeholderrelationshipsshouldCatherineDeslauriers,thecityofVancouver’sstaffandorganizationaldevelopmentcoordinator,pursue?
a.Stakeholderpartnerships
b.Boundaryspanning
c.Stakeholdermanagement(difficult)
d.Scanningandmonitoringtheenvironment
THEMANAGER:
OMNIPOTENTORSYMBOLIC
37.Whatarethetwoviewsofmanagerialimpactonthesuccessorfailureoftheorganization?
a.Omnipotentandsymbolic(moderate)
b.Omnipotentandreflective
c.Symbolicandinteractive
d.Reflectiveandinteractive
e.Dynamicandstatic
38.Whatviewsuggeststhatmanagersaredirectlyresponsibleforanorganization'ssuccessorfailure?
a.Symbolicviewofmanagement
b.Autocraticviewofmanagement
c.Omnipotentviewofmanagement(moderate)
d.Linearviewofmanagement
e.Qualityviewofmanagement
39.Accordingtowhichofthefollowingviewsofmanagerialimpactisitexternalforces,notmanagementthatdeterminesoutcomes?
a.Symbolicviewofmanagement
b.Autocraticviewofmanagement
c.Omnipotentviewofmanagement(moderate)
d.Linearviewofmanagement
e.Qualityviewofmanagement
40.Thecurrentdominantassumptioninmanagementtheory_____________.
a.suggestsabalancedviewofmanagersassymbolicandomnipotent.
b.suggestsmanagersaresymbolic.
c.suggestsmanagersareomnipotent.(moderate)
d.isthatboththesymbolicandomnipotentviewsarefading.
e.isthatneithersymbolicnoromnipotentviewsarerelevant.
41.Theviewofmanagersas_____________isconsistentwiththestereotypicalpictureofthetake-chargebusinessexecutivewhocanovercomeanyobstacleincarryingouttheorganization'sobjectives.
a.symbolic
b.omnipotent(moderate)
c.generalist
d.autocratic
e.dynamic
42.Whichofthefollowingviewsofmanagerialimpactisusefulinexplainingthehighturnoveramongcollegeandprofessionalsportscoaches,whocanbeconsideredthe“managers”oftheirteams?
a.Symbolic
b.Omnipotent(moderate)
c.Generalist
d.Autocratic
e.Dynamic
43.Whichofthefollowingstatementsbestrepresentsthesymbolicviewofmanagement?
a.Outsideforceshavemostoftheinfluenceonorganizationaloutcomes.(difficult)
b.Effectivemanagersareviewedasrolemodelsthatemployeesemulate.
c.Uppermanagement'sproperroleisthatoforganizationalfigurehead.
d.Managersareoneofthethreesignificantforcesthatdetermineorganizationaloutcomes.
e.Managersaredirectlyresponsibleforthesuccessorfailureoftheorganization.
44.Theviewthatacollegefootballteamhadalosingseasonduetothefailureofkeyplayerstoobtainsufficientschoolgradesrepresentswhichviewofmanagement?
a.Omnipotent
b.Symbolic(moderate)
c.Democratic
d.Systematic
e.Organic
45.Followingthesymbolicview,managershavea(n)_____________effectonsubstantiveorganizationaloutcomes.
a.substantial
b.moderate
c.limited(moderate)
d.unlimited
e.undetermined
46.Inwhichoftheviewsofmanagerialimpactistheactualpartthatmanagersplayinorganizationalsuccessorfailureminimal?
a.Omnipotent
b.Symbolic(moderate)
c.Democratic
d.Systematic
e.Organic
THEORGANIZATION’SCULTURE
47.Organizationalcultureissimilartoanindividual's_____________.
a.skills
b.personality(easy)
c.motivation
d.ability
e.knowledge
48.Whichofthefollowingphrasesisassociatedwiththedefinitionoforganizationalculture?
a.Individualresponse
b.Sharedmeaning(easy)
c.Diversityofthought
d.Explicitdirections
e.Internalgrowth
49.Theorganizational_____________is(are)asystemofsharedmeaningheldbymembersthatdistinguish(es)theorganizationfromotherorganizations.
a.culture(easy)
b.values
c.rituals
d.structure
e.hierarchy
50.Whichofthefollowingisnotimpliedbyyourtext'sdefinitionofculture?
a.Cultureisaperception.
b.Individualstendtodescribeanorganization'scultureindissimilarterms.(difficult)
c.Thereisasharedaspectofculture.
d.Organizationalcultureisadescriptiveterm.
e.Researchsuggestssevendimensionstoanorganization'sculture.
51.Thestrengthofcultureisdependentonallbutwhichofthefollowingorganizationalfactors?
a.Size
b.Industry(moderate)
c.Age
d.Turnover
e.Originalcultureintensity
52.WhichofthefollowingisNOTmentionedinthetextasadimensionoforganizationalculture?
a.Attentiontodetail
b.Peopleorientation
c.Compensation(moderate)
d.Aggressiveness
e.Stability
53.SonyCorporation’sfocusonproductinnovationisanexampleofwhichofthefollowingdimensionsoforganizationalculture?
a.Attentiontodetail
b.Peopleorientation
c.Outcomeorientation(moderate)
d.Aggressiveness
e.Stability
54.Organizationsinwhichthekeyvaluesareintenselyheldandwidelysharedhave_____________cultures.
a.emerging
b.aggressive
c.weak
d.strong(mod