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耐克高尔夫OEM指导书中英文
BESTPRACTICESGUIDE
產品指導書
February28,2007–Revision5
CONTENTS目錄
________________________________________________________
1PurposeoftheDocument此文件之目的
1.1Revision文件修訂
1.2QA/QCMethodologyQA/QC系統方法
1.2.1Policy政策
1.2.2Audits–Facility工廠稽核
1.2.3Audits–ProductatAssemblyFacilities組立工廠產品稽核
1.2.4Audits–ProductatDistributionCenters配發中心產品稽核
2Documentation文件系統
2.1TechnicalPackage產品技術文件
2.2Deviation&Waiver產品特采
2.3CorrectiveActionRequests矯正措施要求
2.4SupplierDocumentation供應商文件
2.5SupplierComponentInspectionReports供應商零配件檢驗報告
2.6VendorPerformanceReports生產廠商表現情況報告
2.7EngineeringChangeRequests工程變更申請
3InspectionRequirements檢驗要求
3.1Components零配件
3.1.1Heads球頭
3.1.2Shafts球杆
3.1.3Grips手把
3.1.4HoselPlugs-Woods管內膠塞-Woods
3.1.5Ferrules膠套
3.2Clubs組立品
3.2.1LieangleLie角
3.2.2LoftAngleloft角
3.2.3Length長度
3.2.4FaceAngle-Woods偏角-Woods
3.2.5Swingweight平衡值
3.2.6FaceBalance-PuttersFACE面平衡-Putters
3.2.7GripAlignment&Length手把中心線對齊/組杆手把長度
3.2.8Cosmetics外觀
4AssemblyRequirements組立要求
4.1PreparingShaftTip球杆TIP端準備
4.2CleaningBore清管孔
4.3Bending–Irons調角-Irons
4.4AddingMouseGlue–Woods灌老鼠膠-Woods
4.5Swingweighting稱平衡
4.6InstallingHoselPlugs裝管內膠塞
4.7Head-to-ShaftAssembly球頭-球杆接著
4.7.1Adhesive接著劑
4.7.2Torquetesting扭力試驗
4.8Grip/Griptapeapplication手把/手把雙面膠
4.9CleaningClub組立品擦拭
5Labels,Serialization&PackagingRequirements標簽,序列號,包裝要求
5.1Labels&Stickers貼紙&標籤
5.1.1ProductSpecificRequirements產品特殊要求
5.1.1.1ShaftBands球桿標
5.1.1.2Crown,SoleandFaceStickersCrown,Sole部以及Face標籤
5.1.1.3PatentStickers專利標籤
5.1.2GlobalRequirements全球需求
5.1.2.1CountryofOrigin(COO)Sticker產地標籤
5.1.2.2SerialNumberSticker序列號標籤
5.1.2.3GlobalUPCSticker全球規UPC標籤
5.1.3RegionalRequirements區域性需求
5.1.3.1USMSRP/UPCSticker出貨到美國的MSRP/UPC標籤
5.1.3.2JapanUPCSticker日本UPC標籤
5.1.3.3JapanSilverSpecificationandWarrantySticker日本銀色規格標籤和授權標籤
5.1.3.4JapanSilverSpecificationSticker日本銀色規格標籤
5.1.3.5JapanSilverWarrantySticker日本銀色授權標籤
5.1.3.6JapanWarrantyBooklet–2005日本授權說明書-2005
5.1.3.7KoreaWarranty/SerialNumberSticker韓國授權書/序列號標籤
5.1.3.8KoreaWarrantySticker韓國授權標籤
5.1.4ShippingRequirements出貨需求
5.1.4.1BoxEndLabel箱外EndLabel貼紙
5.1.4.2UCC128LabelUCC128Label貼紙
5.2Serialization序列號
5.3HeadCovers球頭帽
5.4Packaging/Shipping裝箱/出貨
6ProductDevelopment–TBD–NotforInitialRelease產品研發-待定-非初稿內容
7ProductReadiness產品開發
7.1DesignReview設計評估
7.2ProductionRelease生產規格發放
7.2.1FirstArticle–AssemblySamples首件----組立樣品
7.2.2ProcessFlowChart生產流程圖
7.2.3Buy-ReadyAssemblySamples銷售前組立樣品
7.3ProductionValidation&InitialRun產確認及試量產
7.4Target&LimitSamples標準及限制樣品
8Tour職業選手用球具體
9Rework
AppendixAEngineeringChangeNotice附件A工程變更通知
AppendixBDeviationandWaiverRequest附件B特采與廢止
AppendixCCorrectiveActionRequests附件C矯正措施要求
AppendixDShaftCosmeticDefectDefinitions附件D球杆外觀不良定義
AppendixEFirstArticleProductionSheet附件E首件生產表格
AppendixFEngineeringChangeRequests附件F工程變更申請
Chapter1
Purpose
第一章目的
ThisdocumenthasbeenputtogetherbyNikeGolf’sTechnicalandEngineeringTeamtoprovideguidanceanddirectionduringtheManufacturing,AssemblyandDistributionprocessesassociatedwithNikeGolfClubs.
此為NIKEGOLF技術、工程部針對NIKEGOLF產品的制造、組立以及配發各環節所提供的指導和方向性文件.
1.1REVISION文件修訂
Thisdocumentiscontinuallybeingupdatedanditiscriticallyimportantthatthefactories,assemblersanddistributorsareusingthemostcurrentversionofthisdocument.ItistheresponsibilityoftheNikeQAManagertoensurethatthisdocumentiskeptuptodateanddistributedtoNikepersonnelanditssuppliers.Itistheresponsibilityofthefactories,assemblersanddistributorstomaintaintheircopiesandensurecompliance.
本文件需持續更新,重要的是保證球頭制造廠、組立工廠和銷售商使用的是最新的版本.保證此文件更新并且發放到NIKE工作人員及其供應商手中,這是NIKE品保經理的職責.保管此文件并確寶依照文件執行是各球頭制造工廠、組立廠和銷售商的職責.
1.2QA/QCMETHODOLOGYQA/QC方法
1.2.1Policy政策
Nikeiscommittedtoprovidinghighqualitygolfclubproducts,ontimeandatthelowestcostinordertomeetorexceedcustomerrequirements.Inordertoattainthis,werelyconsiderablyonoursuppliers’expertisetoprovideproductpercomponent/assemblyspecificationsandtheirfeedbackthatsupportscontinualprocessimprovement.
NIKE致力於以最低成本準時提供高品質的GOLF產品以滿足或者超出消費者的需求.為達成此目的,我們很大程度上依賴供應商的專業技能,以依照零配件/組立品的規格提供產品,同時亦需要有生產過程中的回饋,這些會有助於製程的持續改善.
1.2.2Audits–Facility工廠稽核
Nikewillperformbi-annualauditsofasupplier’sfacilitytoensurethefollowing:
NIKE會對供應商進行半年一次的稽核以確保以下事項:
1)AllDocumentationiscurrent.Thisincludesspecificationsforcurrentproducts,BestPracticeDocument,NikeFormsandanyotherNikecontrolleddocumentrelevanttoNikeGolf.
所有文件版本是最新的,這包括現有產品的規格表,BestPractice文件,Nike表單及其他與NIKEGOLF相關的管制文件.
2)Supplieriscomplyingwithalldocumentationandpolicies.
供應商遵守所有的文件和政策規定.
3)Processandproductaremeetingspecification
制程和產品符合規格要求.
1.2.3Audits–ProductatAssemblyFacilities組立工廠產品稽核
Forassembledclubs,Nikecurrentlyperformsrandomauditsonlotsatallassemblyfacilities,includingtheNorthAmericanassemblyfacilityinTigard,Oregon.ThesamplingplanusedforfunctionalrequirementsisanAQLof1.0,NormalInspection,LevelS-4.ThesamplingplanusedforcosmeticrequirementsisanAQLof2.5,NormalInspection,LevelII.TablesforsamplingplanscanbefoundinANSI/ASQC-Z1.4-1993.Productsthatfailtheauditwillbedis-positionedinoneofthefollowingmethods:
對於組立成品,NIKE採取隨機方式在組立工廠包括Oregon州Tigard市的組立工廠進行批次抽驗.功能性抽驗采用AQL1.0,正常檢驗,LevelS-4;外觀部分采用AQL2.5,正常檢驗,LevelII.抽檢樣版可參照美國國家標準化組織頒布的ANSI/ASCQ-Z1.4-1993標準.如果抽驗不合格,需以如下方式之一來處理:
1)Lottobe100%inspectedbyassembler/manufacturer.
組立商/生產商需對該批次進行100%全檢.
2)Non-conformingpartsreworkedorreplaced.
不符合標準的部件需回修或更換.
1.2.4Audits–ProductatDistributionCenters配發中心產品稽核
ForassembledclubsreceivedintoaDistributionCenter,Nikerecommendsthatrandomauditsbeperformedforcosmeticrequirementsonly.ThesamplingplanshouldbeanAQLof2.5,NormalInspection,LevelS-4.Duetomeasuringequipmentrequirements,includingcalibrationandaccuracy,dimensionalspecificationscannotbeaccuratelyverifiedwithoutunreasonableexpensetotheDistributionCenter.
對於發配中心接收的組立成品,NIKE建議只對外觀部分進行隨機抽樣.抽樣允許水準為AQL2.5,正常檢驗,LevelS-4.由於量具的一些要求,包括校正及精確度的要求,就配發中心而言,沒有足夠的經費來進行規格方面的檢驗工作.
Chapter2
Documentation
第二章文件
2.1TECHNICALPACKAGE產品技術文件
Nike’sTechnicalPackageconsistsofalldrawings,specificationsanddocumentationneededtoprovideanaccuratedefinitionofaproduct,includingcomponentsandfinalassembledclub.Documentationmustbereleasedpriortoproduction.Note:
Componentproductionmaybeinitiatedaftercomponentreleasebutpriortoassemblydocumentationrelease.
NIKE的產品技術文件包括所有圖檔、規格和對產品(包括零配件和最終組立品)必要的準確定義.這些文件需要在量產前發行.注意:
零配件的量產可能會在零配件文件發行之后進行,但要在組立文件發行之前.
Drawings/Documentsareasfollows:
圖檔/文件如下
ComponentSpecifications:
配件規格:
HeadDrawing球頭圖檔
ShaftDrawing球杆圖檔
GripDrawing手把圖檔
FerruleDrawing,asnecessary膠套圖檔(如有必要)
HeadCoverDrawing,asnecessary球頭帽圖檔(如有必要)
AssemblyPackage:
組立品技術文件
ProductionAssemblyDrawing組立品圖檔
AssemblyPackage,including:
組立品技術文件,包含:
FinalClubAssemblySpecification組立品規格
ClubStylecodes組立品STYLE編號
ClubUPCCodes組立品UPC編號
BillofMaterials零配件清單(BOM)
InitialreleasesandsubsequentEngineeringChangeNotices(ECN)forthehead,shaft,grip,ferruleandothercoreproductcomponentdrawingswillbeissuedbyDocumentationControl.BeginningwithFall2007product,ReleaseddocumentationwillbestoredontheNikeConnect,undertheproductnamefolder(e.g.Slingshot)DocumentationControlwillnotifysuppliersofthesereleases.
首次發行的球頭、球杆、手把、膠套和其他關鍵配件的圖檔以及之后的工程變更通知將有文件管控中心下發,從2007年秋季產品開始,已發行的文件放在”NikeConnect”網站上,在相應的產品名稱文件夾下(如Slingshot)由文件管控中心E-mail給供應商.
InitialreleaseandsubsequentECNsfortheassemblydrawingandassemblypackagewillbeapprovedbyR&DandProduction.ThereleasedassemblypackagewillbelocatedwiththedrawingsonNikeConnectandthesuppliersnotifiedofthereleasebyDocumentationControl.
首次發行的組立品的圖檔、技術文件以及之后的工程變更通知由R&D部門、PLM(生產經理)和生產部門共同簽發.技術文件和圖檔放在一起在NikeConnect,由文件管控中心通知供應商.
TheECNProcessandFormareidentifiedinAppendixA.
工程變更通知流程及相關表單如附件A
2.2DEVIATION&WAIVER特采和廢止
Whenrequestingacceptanceforout-of-specproductorproductassembledoutsidetheassemblyparameterslistedwithinBestPractices,anassemblyfacilitymustsubmitaDeviation/WaiverRequesttotheNikeQCManager.TheProcessandFormareidentifiedinAppendixB.
當某產品超出規格而要求特采或產品未依照BestPractice中規定的參數指標來組立,工廠必須向NIKE品保經理提出特采申請,流程和相關表單如附件B.
DeviationsshouldbesubmittedpriortotheproductionorassemblyofaproductorcomponentwhenthevendororsupplierforeseesaNikespecificationwillnotbemet.Waiversshouldbesubmittedwhenthevendororsupplierisrequestingtoshipout-of-specproductorcomponentsthathavealreadybeenproducedand/orassembled.
DEV的提供時間為:
在量產或者組立之前,如果發現NIKE的規格表所要求的工廠做不到,或者某個配件達不到要求時就要提供DEV.Wavier的提供時間為:
在我們已經做出或者已經組立后,發現產品或者配件不在NIKE要求的規格之內需要申請客人接受時提供.
2.3CORRECTIVEACTIONREQUESTS矯正措施要求
NikewillinitiateaCorrectiveActionRequest(CAR)totrackandeliminateproblemsthatproducedefects/non-conformancesinproductsandprocesses.Whenadefectordefectsarefound,NikewillfillouttheproblemstatementontheCARandsubmitittothesupplier.Thesupplierisrequiredtodeterminetherootcause–thefundamentaldeficiencythatresultsinthedefect–anddevelopthecorrectiveaction(s)thatwilleliminatethedefectandpreventrecurrence.Nikemayfollow-upwithavisittoensurethatthecorrectiveactionisbeingmaintained.LengthoftheCARprocess,i.e.timetorespondandimplement,willbedeterminedbythecriticalnatureofthepr