上海市人力资源三级考试英语真题套含答案.docx

上海市人力资源三级考试英语真题套含答案.docx

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上海市人力资源三级考试英语真题套含答案

三、单项选择（每题2分，共20分）

1.Theprocessofhelpingredundantemployeestofindotherworkorstartnewcareersis.

A.replacement

B.outplacement

C.release

D.downsizing

2.focustheevaluator’sattentiononthosebehaviorsthatarekeyinmakingthedifferencebetweenexecutingajobeffectivelyorineffectively.

A.Thegrouporderranking

B.Writtenessay

C.Theindividualranking

D.Criticalincidents

3.Theplanshouldincludeplansforattractinggoodcandidatesbyensuringthattheorganizationwillbecomean‘employerofchoice’.

A.outplacement

B.evaluation

C.recruitment

D.training

4.Organizationalandcorporateplansindicatethedirectioninwhichtheorganizationisgoing.

A.goals

B.resource

C.result

D.process

5.aimstobroadenexperiencebymovingpeoplefromjobtojobordepartmenttodepartment.

A.Jobanalysis

B.Jobrotation

C.Jobsatisfaction

D.Jobinvolvement

6..HRplanningis.

A.atechniquethatidentifiesthecriticalaspectsofajob

B.theprocessofdeterminingthehumanresourcesrequiredbytheorganizationtoachieveitsstrategicgoals

C.theprocessofsettingmajororganizationalobjectivesanddevelopingcomprehensiveplanstoachievetheseobjectives

D.theprocessofdeterminingtheprimarydirectionofthefirm

7.Careerdevelopmentprogramsbenefitorganizationsinallofthefollowingwaysexcept.

A.Givingmanagersmorecontrolovertheirsubordinates

B.Givingmanagersincreasedskillinmanagingtheirowncareers

C.Providinggreaterretentionofvaluedemployees

D.Givinganincreasedunderstandingoftheorganization

8.Theareafromwhichemployersobtaincertaintypesofworkersisknownasthe.

A.labormarket

B.region

C.recruitingarea

D.supplyregion

9.Asetofstandardsofacceptableconductandmoraljudgmentisknownas.

A.morales

B.ethics

C.rules

D.legislation

10.Hiringsomeoneoutsidethecompanytoperformtasksthatcouldbedoneinternallyisknownas.

A.outplacement

B.contracting

C.outsourcing

D.employeeleasing

Answer:

1.B2.D3.C.4.A5.B.6.B.7.A8.A9.B10.C

四、阅读理解（每题3分，共30分）

1.A‘make’policymeansthatorganizationpreferstopromotepeoplefrom

.

A.regionallabormarket

B.nationallabormarket

C.internallabormarket

D.internationallabormarket

2.Accordingtothepassge,managementconsultancies.

A.arelessmobilethanpeopleatajuniorlevel

B.shouldberecruitedfromexternallabormarket

C.shouldbepromotedfromwithintheorganization

D.arenotknowledgeworkers

3.Ifafirmcanpredictpeoplerequirementsfairlyaccurately,itmaynot

.

A.developtheirownstaff

B.formulatetrainingprograms

C.promotepeoplefromwithintheorganization

D.relymoreonrecruitingfromoutside

4.‘Makeorbuy’policydecisionisapartof.

A.humanresourceplanning

B.traininganddevelopment

C.performanceappraisal

D.jobanalysis

5.Thebesttitleofthispassageis.

A.Theorganizationalcontextofhumanresourceplanning

B.Aimsofhumanresourceplanning

C.Thelabormarketcontextforhumanresourceplanning

D.Limitationsofhumanresourceplanning

Answer:

1.C2.B3.D4.A5.C

（二）

1.AccordingtoWlaters,is（are）majortrainingpriorities.

A.humanresourceandsuccessionplanning

B.personnelstatistics

C.exitinterviews

D.organizationalgoalsandcorporateplans

2.Humanresourceandsuccessionplanningprovidesinformationon.

A.thedirectioninwhichtheorganizationisgoing

B.futureskillrequirementsandmanagementtrainingneeds

C.deficienciesintrainingarrangements

D.anygapsbetweenexpectationsandresultsornegativetrends

3.ThefollowingsourcesofinformationwhichhelptoidentifytrainingprioritiesarementionedbyWlatersexcept.

A.marketingplans

B.departmentallayoutchanges

C.dataonproductivity,qualityandperformance

D.consultationwithseniormanagers

4.Accordingtothepassage,thefollowingstatementsaretrueexcept

.

A.Departmentallayoutchangesprovideinformationaboutfuturedevelopmentsandrelatedtrainingneeds.

B.ExitinterviewshighlightHRissueswhichmightbeaddressedbytraining.

C.Dataonproductivity,qualityandperformanceshowwherethereareanygapsbetweenexpectationsandresultsornegativetrends.

D.Marketingplansindicatewherenewskillsarerequiredtomarketnewproductsorservices.

5.Themaintopicaboutthispassageisillustrating.

A.sourcesofinformationwhichprovideinformationonmanagementtrainingneeds

B.sourcesofinformationofmajortrainingpriorities

C.sourcesofinformationwhichhelptoidentifytrainingpriorities

D.sourcesofinformationwhichprovideinformationaboutfuturedevelopmentsandrelatedtrainingneeds.

Answer:

1.D2.B3.A4.B5.C

三、单项选择（每题2分，共20分）

1.Theplacementofanemployeeinanotherjobatahigherlevelintheorganizationwithanincreaseinpayandstatusisknownasa.

A.jobenlargement

B.transfer

C.promotion

D.jobrotation

2.Keyjobshaveallofthefollowingcharacteristicsexcept.

A.theyareimportanttoemployeesandtheorganization

B.theyvaryintermsofjobrequirements

C.theyareusedinsalarysurveysforwagedetermination

D.theyarelikelytovaryinjobcontentovertime

3.AprocessthatgoesbeyondTQMprogramstoamorecomprehensiveapproachtoprocessredesignisknownas.

A.jobredesign

B.processredesign

C.reengineering

D.rightsizing

4.Thejobspecificationdescribesjobrequirementsrelativeto.

A.skillandphysicaloutputs

B.skillandphysicaldemands

C.ageandphysicaldemands

D.experienceandphysicaldescription

5.Whendeterminingwheretrainingemphasisshouldbeplaced,anexaminationofthegoals,resources,andenvironmentoftheorganizationisknownas.

A.taskanalysis

B.organizationanalysis

C.resourceanalysis

D.skillsanalysis

6.Thejobevaluationsysteminwhichspecificelementsofthejobstobeevaluatedarecomparedagainstsimilarelementsofkeyjobswithintheorganizationisknownas.

A.thepointmethod

B.jobranking

C.thecomparisonmethod

D.theHayprofilemethod

7.Thefinaldecisiontohireanapplicantusuallybelongsto.

A.theHRrecruiter

B.theHRmanager

C.linemanagement

D.co-workers

8.Determiningwhatthecontentofatrainingprogramshouldbe,basedonastudyofthejobduties,isknownas.

A.organizationanalysis

B.individualanalysis

C.jobanalysis

D.taskanalysis

9.Sometimesorganizationsprovideservicestoterminatedemployeesthathelpthembridgethegapbetweentheiroldpositionandanewjob.Theseservicesareknownas.

A.downsizingprograms

B.“headhunting”assistanceprograms

C.outplacementassistance

D.employeeassistanceprograms（EAPs）

10.Jobformthebasisfortheadministrationofapplicableemploymenttests.

A.outlines

B.specifications

C.requirements

D.details

Answer:

1.C2.D3.C4.B5.B6.C7.C8.D9.C10.B

四、阅读理解（每题3分，共30分）

1.Multipersoncomparisonsisa（an）measuringdevice.

A.absolute

B.relative

C.accurate

D.false

2.Accordingtothepassage,therearethreemostpopularcomparisonsexcept.

A.grouporderranking

B.individualranking

C.graphicratingscales

D.pairedcomparisons

3.Fromthispassage,wecaninferthat.

A.recommendingstudentstograduateschoolsoftenusesindividualranking

B.thepairedcomparisonapproachassumesthatthedifferencebetweenthefirstandsecondemployeeissame

C.grouporderrankingensuresthateachemployeeiscomparedagainsteveryother

D.eachmethodofmultipersoncomparisonscanbeusedsimultaneously

4.Thefollowingstatementsaboutindividualrankingarefalseexcept.

A.itrankordersofemployeesfromfromthelowestperformeruptothehighest

B.theresultisacleanorderingofemployees

C.itassumesthatthedifferencebetweenthefirstandsecondemployeeisdifferent

D.thisapproachallowsforsomeoftheemployeeswhomaybecloselygrouped

5.Thisarticlemightbeextractedfromthepaperabout.

A.performanceappraisal

B.recruitmentandreplacement

C.traininganddevelopment

D.rewardsystems

Answer:

1.B2.C3.D4.B5.A

（二）

1.Rewardsareoftencnsideredasafunctioninhumanresourcemanagement.

A.planning

B.leading

C.motivating

D.controlling

2.Extrinsicrewardsincludethefollowingexcept.

A.jobenrichment

B.directcompensation

C.indirectcompensation

D.nonfinancialrewards

3.Accordingtothepassage,thefollowingstatementsarefalseexcept.

A.Nonfinancialrewardsbelongtointrinsicrewards.

B.Overtimeandholidaypremiumpaybelongstoindirectcompensation.

C.Employeeswillexpecttheirdirectcompensationtobecomparabletotheindirectcompensationgiventootheremployeeswithsimilarabilitiesandperformance.

D.Employeeswillexpecttheirdirectcompensationgenerallytoalignwiththeirassessmentoftheircontributiontotheorganization.

4.Perquisiteswhichtheorganizationprovidesemployeesbelongto.

A.intrinsicrewards

B.directcompensation

C.indirectcompensation

D.nonfinancialrewards

5.Theauthorofthispassagewouldmostlikelyagreethat.

A.Ifindirectcompensationiscontrollablebymanagement,thenitcan’tbeconsideredasamotivatingreward.

B.Ifindirectcompensationsaremadeuniformlyavailabletoallemployeesatagivenjoblevel,regardlessofperformance,theywilllosetheirmotivatingfunction.

C.Techniqueslikejobenrichmentornonfinancialrewardstoincreasepersonalworthtotheemployeemaymakehisorherworkmoreintrinsicallyrewarding.

D.Eachtypeofrewardscanbedistributedonanindividualorgroup,notorganizationwidebasis.

Answer:

1.C2.A3.D4.C5.B

三、单项选择（每题2分，共20分）

1.Thetendencyforanevaluatortolettheassessmentofanindividualononetraitinfluencehisorherev