4.Issuesofsocialresponsibilitycontinuetocenteronallofthefollowingexcept
a.militaryindustrialcomplex（moderate,page32）
b.theenvironment
c.consumerconcerns
d.employees'safetyandwelfare
5.SomearguethatMNCsalreadyhaveapositiveimpactonLDCsby.
a.providingmanagerialtraining
b.providinginvestmentcapital
c.creatingjobs
d・alloftheabove（moderate,page32）
6.Multinationalcorporationsarenowoftencalled.
a.internationalcorporations
b.domesticcorporations
c.transnationalcorporations（moderate,page32）
d.jointventures
7.Manyarguethat,sinceMNCsoperateinaglobalcontext,theyshouldusetheircapital,skills,andpowertoplayaroleinhandlingworldwide
socialandeconomicproblems.
a.cultural
b.socioeconomic
c.proactive（moderate,page32）
d.reactive
8.ThedilemmaDelMontemanagersinKenyafaceis.
a.whethertopaytheprevailinglowwagetofarmersortopayhigherwages
b.whethertoprovidecompanytransporttoworkersorletthemusetheirown
means
c.whethertouserichcoastallandsforgrowingpineapplesorleavethe
landforfarming（moderate,page32）*
d.alloftheabove
9.Thesales,debts,andresourcesofthelargestmultinationalsexceedtheof
somenations.
a.grossnationalproduct
b.publicandprivatedebt
c.resources
d.alloftheabove（moderate,page32）
10.TheconceptofinternationalsocialresponsibilityistheexpectationthatMNCs
concernthemselvesabouteffectsoftheirdecisionsregardingactivitiesin
othercountries.
a.philosophical
b・competitive
c.cultural
d・socialandeconomic（moderate,page32）*
1.AnimporterhaltedsalesoftheJapanesegamePokemoninSaudiArabiabecause
a.thegamemightencouragetheun-Islamicpracticeofgambling
（moderate,page77）*
b.childreninSaudiArabiawereafraidofPokemon
c.SaudiArabiachargedveryheavydutyonimportsfromJapan
d.alloftheabove
2.InSaudiArabia,womenaccountforpercentoftheworkforce.
a.51
b.45
c.15
d.7（moderate,page78）*
3.ishavingaworkingknowledgeoftheculturalvariablesaffecting
managementdecisions.
a.Culturalsensitivity
b・Culturalaccommodation
c.Culturaltransfer
d・Culturalsavvy（easy,page80）
4.isanawarenessandanhonestcaringaboutanotherindividuaPsculture.
a.Culturalaccommodation
b.Culturalempathy（moderate,page80）
c.Culturalsympathy
d.Culturaltransfer
5.AccordingtoresearchbyBlackandMendenhall,uptoofexpatriate
managersleavetheirassignmentsearlybecauseofpoorperformanceorpooradjustmentinthelocalenvironment.
a.10%
b.40%（difficult,page81）
c.20%
d.25%
6.AT&Texecutiveswerethefirsttoadmitthatoneofthegreatestchallengesofputtinganinternationalventuretogetherwas.
a.thefinancialrisksinvolved
b.partnersfrequentlyseetheworldindifferentways（difficult,page81）*
c.employeesdonotwanttoworkhardincertaincultures
d.managersareethnocentric
7.Culturalvariablessuchasreligion,language,andsharedcodesofconductdeterminebasicattitudestowards.
a.work,andtime
b.materialism,andindividualism
c.change
dealloftheabove（moderate,page81）
8.ThecultureofintheNetherlandswasincorporatedintobusinesspolicy
whenKLMRoyalDutchAirlinesreviseditstravel-benefitspolicyforfamiliesofemployees.
a.financialperformance
b.costcontrol
c.humanrelationsdevelopment
d.socialresponsiveness（moderate,page82）*
9.TheproblemKLMencounteredintheNetherlandscenteredaroundtheissueof
a.bilingualversusmonolingualemployees
b.maleversusfemaleemployees
c.paydifferencesbetweenmenandwomen
d.maritalstatusorsexualpreference（moderate,page82）*
10.JapanesecustomerswerenotattractedtoDelTse-commercesitebecause
a.theydidnotunderstandtheEnglishlanguage
b.theydonotdobusinessovertheinternet
c.theblackbordersonthesitewereconsiderednegativeinJapan
（moderate,page83）*
d.alloftheabove
1.TheCEOinTaiwanwasoffendedwhenMr.Romanocalledhim“Lau-banya"insteadof“Au-barTbecause“Lau-banya”meantinsteadof“No.lBoss."
a.WifeofBoss（moderate,page113）*
b.Lowlevelemployee
c.Nothappytoseeyou
d.IwishIhadnevercomehere
2.Whichofthefollowingdoesnotconstituteanormalinterpersonalcommunicationtaskformanagers?
a.coordinateactivities
b-disseminateinformation
c.motivateemployees
d>givespeechesatconferences（moderate,page115）
3.StudiesbyMintzbergdemonstratethatmanagersspendbetweenpercent
oftheirtimetalkingtopeople.
a.10and20
b.21and30
c.31and40
de50and90（easy,page115）
4.AccordingtocommunicationresearchersSamovar,Porter,andJain,.
a>culturalfactorspervadethecommunicationprocess（difficult,page116）
b.noiseisalwaysequallypresentincross-culturalcommunication
c.culturedoesnotinfluencewithwhomwechoosetospeak
municationbehaviorisnotlargelydependentonculture
5.Allofthefollowingarepartofaperson'slifespaceexcept.
a.culture
b-experience
c.values
dealloftheabove（moderate,page116）
6.Whenamemberofoneculturesendsamessagetoamemberofanotherculture,
takesplace.
a.thevaluechain
b.interculturalcommunication（moderate,page117）
c.thecommunicationadoptionprocess
d.homogeneouscommunication
7.istheprocessinwhichpeoplelookfortheexplanationofanother
person'sbehavior.
a.Attribution（moderate,page117）
b.Culturalnoise
c.Stereotyping
d.Affirmation
1.Ignoranceof,morethananyothersinglefactor,accountsforAmerica'sunimpressivesaleseffortswithJapan.
a>nativebargainingrituals（moderate,page146）
b.domesticindustrystructure
c.negotiationstrategy
d.culturalcommunicationprocesses
2.Whichofthefollowingisnotamajordifferenceinthenegotiationprocessfromcountrytocountry?
a.relianceongeneralprinciplesratherthanspecificissues
b.numberofpeoplepresentandtheextentoftheirinfluence
c.relativeemphasisontasksversusinterpersonalrelationship
d.Alloftheabovearemajordifferences,（moderate,page146）
3.AFrenchmanassumesthateveryonebehavesliketheFrenchdo,assumingprojectivecognitivesimilarity.Projectivecognitivesimilarityis.
a.assumingthatcognitiveinformationismoreimportantthanemotionalappealsinnegotiating
b.assumingthatothersperceive,think,andreasonthewayyoudo（difficult,page146）*
c.assumingthatpeoplefeeltheyunderstandyou
d.assumingthatpeoplefromdifferentculturesnegotiateindifferentways
4.Thenegotiationprocesscomprisesstages.
a.three
b.four
Cefive（easy,page146）
d.six
5.Thedi
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