剑桥商务英语 中级真题 24辑听力文本文档格式.docx

剑桥商务英语 中级真题 24辑听力文本文档格式.docx

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Hello,it'

sTimhere,fromFinance.

Hi,Tim.

I'

vehadaletterfromthetaxofficeaboutastudentwhoworkedherelastsummer–Iwonderifyoucouldlookhimupinyourrecords.

Sure,what'

sthename?

Thesurname'

sJaye.FirstnameStephen.

Howdoeshespellhissurname?

J-A-Y-E.Gotthat?

Ohyes,hereweare…livesatahundredandeighty-threeSchoolRoad,Barnfield…

Yes,that'

stheone.

AndyousayhewasworkinginFinance?

Uhm,CustomerServices,actually.

Aah-theyhadlotsofstudentsworkingforthemlastsummer.

Well,thetaxpeoplewanttoknowhisexactjobtitle-I'

mnotsurewhy.Woman:

Mm,letmesee...Hewasanofficeassistant.

Right,gotthat.Theyalsowanttoknowabouthismonthlyearnings.Woman:

Let'

shavealook...fivehundredandthirty-eightpoundsseventyamonth...Oh,sorry,hewasascaleone,sothat'

sfourhundredandfifty-sevenpoundssixty.Anythingelse?

Man:

That'

sfine,thanks.I'

llsendthemtheinformationtoday...

Nowlistentotherecordingagain.

ConversationTwo.

Questions5to8.

Lookatthenotebelow.

Youwillhearamandescribingaproblemwithanorder.

Youhave15secondstoreadthroughthenote.

Hello,BlackwellPrinters.JulieDavidsonspeaking.HowmayIhelpyou?

Hello.ThisisMarkJonesfromEuropeHolidays.IwashopingtospeaktoStevenKirbyaboutthestationeryyou'

reprintingforus.

mafraidSteven'

sawayuntilFriday.

Oh-youseeI'

mnotveryhappywiththebusinesscardsandIwantedtoseeifIcouldmakeacoupleofchangestothepapertoo.

Wouldyoulikemetopassonamessage?

Yes,please.Thethingis,I'

vejustreceivedyourproofs-thecardsthemselvesarefine,butyouseemtohavemisunderstoodthequantities.I'

msureIaskedforfivehundredforeachofthemarketingexecutivesandsevenhundredandfiftyformebutyou'

veputeveryonedownforsevenhundredandfifty.

Right,I'

vemadeanoteofthat.Isthereanythingelse?

Yes,wellthisismymistakereally.CouldyouaskSteventomovethecompanylogofurthertotheleft?

It'

stooclosetotheaddressatthemoment.Ithinkthat'

sallfornow.Thanks.

ConversationThree.

Questions9to12.

Lookatthenotesbelow.

Youwillhearawomanmakingthearrangementsforadelegationwhoaregoingtovisithercompany.

Youhave15secondstoreadthroughthenotes.

Geoff?

Yes?

Ijustwanttofinalisethepreparationsforthedelegationnextweek.

Certainly.It'

sThursday,isn'

tit?

Yes.Now,canyoumakesurethateachofthemgetsanamebadgeandaninformationpack.Thebadgesaredone,butyou'

llneedtopreparethepackswithalltherelevantinformation.

Ok,thatshouldn'

ttaketoolong.Whataboutcatering?

Coffee'

sorganisedforelevenandthree,butlunch-it'

satone-weneedtoreserveitfortwelvepeople...Theofficerestaurantisclosednextweek...canyouringtheParkHotel?

TheGrandHotelwasabitdisappointinglasttime.

llgetontothat.

Now,they'

llbecomingstraightfromthestation,andtheirtaxiwillbringthemtothefrontgate,somakesureyou'

retheretogreetthem.That'

llbeaboutten.

Ten.Andthen...

IntoReception,Ithink.Makesurethenewdesignsareondisplay,Iwantthemtoseethosefirst.

OK.

Letmeknowwhenit'

sallfinalised.Bye.

ThatistheendofPartOne.Younowhave20secondstocheckyouranswers.

PartTwo.Questions13to22.

SectionOne.

Questions13to17.

Youwillhearfiveshortrecordings.Foreachrecording,decidewhichtypeofdocumentthespeakeristalkingabout.

Writeoneletter（A-H）nexttothenumberoftherecording.

Donotuseanylettermorethanonce.

Afteryouhavelistenedonce,replaytherecordings.

Youhave15secondstoreadthelistA-H.

Nowlisten,anddecidewhichtypeofdocumenteachspeakeristalkingabout.

Thirteen

Wellnowonderthebank'

sreturneditunpaid.Look,thefiguresdon'

tmatchtheamountinwords.Iexpectsomeonewasfillingitinintoomuchofahurry.Let'

ssee,we'

dbetterissueanotheronestraightawaytopayMrsBurton,becauseit'

llbeanotherthreeweeksifwewaitforthenextcycleofpayments.Herexpensesonthatsalestripwereprettyhigh,anditwouldn'

tbefairtokeepherwaitingmuchlonger.

Fourteen

Someofthesuppliersarealreadyaskingabouttheincreases.I'

llcheck,butIseemtorememberfromlastweek'

smeetingthatintheendweagreedonthreepercent.SowhatI'

lldoisgodowneachcolumnandcalculatethenewamounts,andthenitcanbeprintedintimetobeinsertedintothenewbrochures.Canyoucheckthefiguresforme,though,beforeitgoestotheprinters?

Fifteen

We'

vejustreceivedthepaperworkfromyouaboutcleaningourpremises,andIhavetosaythatitdoesn'

treflectwhatweagreedinourconversationlastweek.Foronething,itsaysthatwehavetosupplyoursecuritycode,andforanotheritspecifiesmonthlypaymentinadvance,andItoldyoubothofthosewereoutofthequestion.I'

mafraidIreallycan'

tsignthis.Couldyousendmearevisedone?

Sixteen

Ofcourse,thisonlygivesaverygeneralpicture.Butasyoucansee,cashisaparticularlyhealthyarea.That'

sevenwhenwetakeintoaccountregularoutgoingsonloansandleasingequipment,whichareincludedinthefinaltotals.Andevenmoresignificantly,unpaidordersareactuallyexcludedfromthefinalcalculation.Theserepresentasumofapproximatelythirtythousandpounds.Withthatinmind,wecansaythatthecompany'

soverallpositionisstillstrong.

Seventeen

vejustaskedtheArdenConferenceCentreaboutavailabilityforournexttrainingseminar,andtheysaidtheystillhaven'

tbeenpaidfortheonebeforelast,whichshouldhavebeendealtwithsixmonthsago.I'

vehadtoaskthemtosendaduplicate!

Wereallymustbecareful.Ardengiveusveryfavourableprices,butwehaven'

tgotacontractwiththem-Canyoudealwithitstraightawaysowestayintheirgoodbooks?

Nowlistentotherecordingsagain.

SectionTwo.

Questions18to22.

Youwillbearanotherfiverecordings.

Foreachrecording,decidewhatthespeaker'

spurposeis.

Nowlisten,anddecidewhateachspeaker'

Eighteen

Hello.ThisisGuyCooperfromCentronElectronicshere.Ibelieveyourangforsomeadviceaboutyouralarmsystem,whichisn'

tfunctioningproperly.ThemessageIgotsaidyouweren'

tsureifyouneededsomeonetocomeandsortitout,orifwecouldadviseyouoverthephone.Wellperhapsyou'

dliketogetbacktomeassoonasit'

sconvenientandtellmeexactlywhattheproblemis,andI'

llseewhatIcando.

Nineteen

Well,asyousay,Redlonhasbeensupplyingusforyearsbut,quitehonestly,two-thirdsofthecomplaintswereceiveaboutourproductsareactuallyduetofaultsincomponentswe'

vehadfromRedlon.SoItalkedtotheProductionManagerandheagreedthatIshouldlookatsomealternatives.FutureWorld'

srangeisfineforus,andoneoftheircustomerswhoIspoketorecommendedthemhighly,sothat'

swhywe'

vechangedtousingthem.

Twenty

Thecompetition'

sgettingtougher,andyouknowwe'

refacingseriousproblems.Weneedtoseemorebenefitfromtheundeniablyhardworkwe'

reputtingin,andthismeanssayingnotojobswhicharen'

tprofitable.Itwouldbemuchmorebeneficialtoputalloureffortsintowinninghigher-margincontracts.SothewayIfeelyoucanhelpmostisbyidentifyingthetypesofcontactswhichwillbringintheincomeweneedinordertoensureourfuture.

Twenty-one

JohnWoodshere,phoningabouttheprojectwediscussedearlier.Couldyougivemearingsothatwecantalkaboutitabitmore?

vedoneafewcalculationsandI'

mbeginningtowonderwhetherit'

sreallyapracticalproposition.Istillthinktheproject'

sgotpotential,buttherearesignificantadditionalcostswhichwehadn'

ttakenintoaccount.Socouldyougetbacktomeassoonasyoucan,please?

Twenty-two

Hello,Sallyhere,fromPagwellPaints,returningyourcall.I'

mverysorryyouaren'

thappywiththelatestconsignmentyou'

vehadfromus.It'

sratherstrange,becausefollowingyourcomplaintaboutthelastdelivery,wedidinfacttakeactiontochangethespecificationsinthewayyousuggested.Soitisn'

tquitefairtosaythatweignoredyouradvice.Iknowit'

simportanttoachievetheconsistencythatyourequire,butperhapsyourrecommendationwasn'

texactlywhat'

sneeded.

ThatistheendofPartTwo.

PartThree