Request for Catalogue.docx

Request for Catalogue.docx

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RequestforCatalogue

2.Potentiallylargebusiness潜在的大商机

如果从询问函中可以看出有大批量或定期订货的可能性，仅一张致意便条就远远不够了。

这时要写封信，以抓住机会推销你的产品。

ENQUIRY

DearSir/Madam

IhavealargehardwarestoreinSouthamptonandaminterestedintheelectricheatersyouareadvertisingintheWestCountryGazette.

Pleasesendmeyourillustratedcatalogueandapricelist

Yoursfaithfully

REPLY

DearMrsJohnson

Thankyouforyourletterenquiringaboutelectricheaters.Iampleasedtoencloseacopyofourlatestillustratedcatalogue.

Youmaybeparticularlyinterestedinournewestheater,theFX21model.Withoutanyincreaseinfuelconsumptionitgivesout15%moreheatthanearliermodels.Youwillfinddetailsofourtermsinthepricelistprintedontheinsidefrontcoverofthecatalogue.

Perhapsyouwouldconsiderplacingatrialordertoprovideyouwithanopportunitytotestitsefficiency.Atthesametimethiswouldenableyoutoseeforyourselfthehighqualityofthismodel.

Ifyouhaveanyquestionspleasecontactmeat1234567

Yourssincerely

3.Requestforadvice征求意见

当询问函显示写信者需要得到一些建议或指导时，就要给予书面答复。

ENQUIRY

DearSirorMadam

Pleasesendmeacopyofyourcurrenttypewritercatalogueandpricelist.Iamparticularlyinterestedinpurchasinganelectronictypewriterwithamemoryandsingle-linedisplay.

Yoursfaithfully

REPLY

DearMrFreeman

Thankyouforyourenquirydated8February.

Ihavepleasureinenclosingthecatalogueoftypewriterasyourequested.Thisincludesdetailsofanumberofelectronictypewritersbyvariousmanufacturers.

Asyoumentionyourrequirementforamemory,haveyouconsideredadedicatedwordprocessor?

Youwillfinddetailsonpages15-18,andwillseefromthepricelistthatpricesofthesmallermodelscompareveryreasonablywithelectronictypewriters.

Ifyouwouldlikedemonstrationsofanyofthemodelsinthecatalogue,Iwouldbehappytoarrangeforourrepresentativetocallonyouwheneverconvenient.

Yourssincerely

4.EnquirythroughRecommendations

ENQUIRY

DearSirorMadam

MyneighbourMrStevensof29HighStreet,Derby,recentlyboughtanelectriclawnmowerfromyou.HeisdelightedwiththemachineandhasrecommendedthatIcontactyou.

Ineedasimilarmachine,butsmaller,andshouldbegladifyouwouldsendmeacopyofyourcatalogueandanyotherinformationthatwillhelpmetomakethebestchoiceformypurpose.

Yoursfaithfully

REPLY

DearMrsGarson

Thankyouforyourenquiryof18February.Ienclosedacatalogueandpricelistofourlawnmowers,asrequested.

Themachineboughtbyyourfriendwasa38cmRANSOMEwhichisanexcellentmachine.Youwillfinddetailsofthesmallersizeof30cmshownonpage15ofthecatalogue.Alternatively,smallerthanthisisthePANTHERJUNIORshownonpage17.

Wehaveboththesemodelsinstockandshouldbegladtoshowthemtoyouifyouwouldcaretocallatourshowroom.

Pleasecontactmeon1234567ifIcanprovideanyfurtherhelp.

Yourssincerely

5.Requestsforsamples

要求提供货物样品给供应商提供了展示产品的机会。

对这种信函的答复要令人信服，要显示对产品充满信心。

ENQUIRY

DearSirs

Wehavereceivedanumberofenquiriesforfloorcoveringssuitableforuseontheroughfloorswhichseemtobeafeatureofmuchofthenewbuildingtakingplaceinthisregion.

Itwouldbehelpfulifyoucouldsendussamplesshowingyourrangeofsuitablecoverings.Apattern-cardofthedesignsinwhichtheyaresuppliedwouldalsobeveryuseful.

Yoursfaithfully

REPLY

DearMrsKing

Thankyouforyourenquiryforsamplesandapattern-cardofourfloorcoverings.

Wehavetodaysenttoyouseparatelyarangeofsamplesspeciallyselectedfortheirhard-wearingqualities.Apattern-cardisenclosed.

Forthepurposeyoumentionwerecommendsamplenumber5whichisespeciallysuitableforroughandunevensurfaces.Weencourageyoutotestthesamplesprovided.Whenyouhavedonethisifyoufeelitwouldhelptodiscussthematterwewillarrangeforourtechnicalrepresentativetoarrangetocomeandseeyou.

Meanwhile,ourpricelistisenclosedwhichalsoshowsdetailsofourconditionsandtermsoftrading.

Pleasecontactmeon1234567ifIcanbeoffurtherhelp.

Yourssincerely

6.GeneralEnquiriesandReplies

Whenwritinggeneralenquiries,besuretomakeclearwhatyouwanttoknow,suchasprice,deliverydetails,termsofpayment,etc.whenreplying,besuretoanswereveryquestionintheenquiry.

ENQUIRY

DearSirorMadam

Pleasesendmedetailsoffaxmachineswhichyousupply,togetherwithprices.

WeneedamodelsuitableforsendingcomplexdiagramsandprintedmessagesmostlywithintheUK.

REPLY

DearMrsRawson

InreplytoyourenquiryIhavepleasureinenclosingaleafletshowingourlatestfaxmachines.

Allthemodelsillustratedcanbesuppliedfromstockatcompetitivepriceasshownonthepricelistinsidethecatalogue.

MayIsuggestavisittoourshowroomwhereyoucouldseedemonstrationsofthevariousmachinesandatthesametimeviewourwiderangeofofficeequipment?

Yourssincerely

6.Anenquirywithnumberedpoints

如果有很多条信息要咨询，给每条信息加上编号对读者会有帮助

ENQUIRY

DearSirorMadam

DuringarecentvisittotheIdealHomeExhibitionIsawasampleofyourplastictileflooring.Ithinkthistypeofflooringwouldbesuitableforthegroundfloorofmyhouse,butIhavenotbeenabletofindanyonewhoisfamiliarwithsuchtiling.

Wouldyoupleasegivemethefollowinginformation?

1.Whatspecialpreparationwouldbenecessaryfortheflooring?

2.Inwhatcoloursanddesignscanthetilesbesupplied?

3.Arethetileslikelytobeaffectedbyrisingdamp?

\

4.Woulditbenecessarytoemployaspecialisttolaythefloor?

Ifso,canyourecommendoneinmyarea?

Ishouldappreciateyouradviceonthesematters.

Yoursfaithfully

REPLY

DearMrWilson

Thankyouforyourenquiryof18Augustregardingourplastictileflooring.Acopyofourbrochureisenclosedshowingthedesignsandrangeofcoloursinwhichthetilesaresupplied.（确认收到对方的询问函，并告知随函附寄了产品宣传册）

Bottomline,22TheSquare,Rugby,isaveryreliablefirmwhichcarriesoutalloutworkinyourarea.Ihaveaskedthecompanytogetintouchwithyoutoinspectyourfloors.Theirconsultantwillbeabletoadviseyouonwhatpreparationisnecessaryandwhetherdampnessislikelytocauseaproblem.

Ourplastictileflooringishard-wearingandifthetilesarelaidprofessionally,Iamsuretheworkwillgiveyoulastingsatisfaction.

PleaseletmeknowifIcanprovideanyfurtherhelp.

Yourssincerely

7.FirstEnquiries

Firsenquiryshouldmentionhowyouknowthesupplierandgiveadetailedintroductiontoyourcompany.

ENQUIRY

DearSirorMadam

DekkersofSheffieldinformusthatyouaremanufacturersofpolycottonbedsheetsandpillowcases.

Wearedealersintextilesandbelievethereisapromisingmarketinourareaformoderatelypricedgoodsofthiskind.

Pleaseletmeknowdetailsofyourvariousrangesincludingsizes,coloursandprices,togetherwithsamplesofthedifferentqualitiesofmaterialused.

Pleasestateyourtermsofpaymentanddiscountsallowedonpurchasesofquantitiesofnotlessthan500ofspecificitems.Pricesquotedshouldincludedeliverytoouraddressshownabove.

Yourpromptreplywouldbeappreciated.

Yoursfaithfully

REPLY

DearMrHarrison

Iwasverypleasedtoreceiveyourenquiryof13Januaryandencloseourillustratedcatalogueandpricelistgivingthedetailsrequested.

Afullrangeofsampleshasalsobeensentbyseparatepost.Whenyouhavehadanopportunitytoexaminethem,Ifeelconfidentyouwillagreethatthegoodsareexcellentinqualityandveryreasonablypriced.

Onregularpurchaseofquantitiesofnotlessthan500individualitems,wewouldallowatradediscountof33%.Forpaymentwithin10daysfromreceiptofinvoice,anextradiscountof55ofnetpricewouldbeallowed.

Polyestercottonproductsarerapidlybecomingpopularbecausetheyarestrong,warmandlight.Afterstudyingourpricesyouwillnotbesurprisedtolearnthatwearefindingitdifficulttomeetthedemand.However,ifyouplaceyourordernotlaterthantheendofthismonth,weguaranteedeliverywithin14daysofreceipt.

Iamsureyouwillalsobeinterestedtoseeinformationonourotherproductswhichareshowninourcatalogue;ifyouneedfurtherdetailsonanyofthesepleasecontactme.

Ilookforwardtohearingfromyou.

Yourssincerely

8.Requestsforgoodsonapproval

Customersoftenrequestforgoodsonapproval.Theseproductsmustbereturnedwithintherequiredperiod;otherwisetheyareregardedasbeingbought.

ENQUIRY

DearSirorMadam

Severalofmycustomershaverecentlyexpressedaninterestinyourwaterproofgarments,andhaveenquiredabouttheirquality.

Ifqualityandpricearesatisfactorythereareprospectsofgoodsaleshere.HoweverbeforeplacingafirmorderIshouldbegladifyouwouldsendmeon14days’approvalaselectionofmen’sandchildren’swaterproofraincoatsandleggings.AnyoftheitemsunsoldattheendofthisperiodandwhichIdecidenottokeepasstockwouldbereturnedatmyexpense.

Ihopetohearfromyousoon.

Yourssincerely

Reply

DearMrsTurner

Iwasverypleasedtoreceiveyourrequestof12Marchforwaterproofgarmentsonapproval.

Aswehavenotpreviouslydonebusinesstogether,youwillappreciatedthatImustrequesteithertheusualtradereferences,orthenameofabacktowhichwemayrefer.Assoonastheseenquiriesaresatisfactorilysettledweshallbehappytosendyouagoodselectionoftheitemsmentionedinyourletter.

Isincerelyhopethatourfirsttransactiontogetherwillbethebeginningofalongandpleasantbusinessassociation.

Yourssincerely

Note:

Inthisletter,inordertoprotecthisinterest,thesupplierde