商务英语视听说答案docx.docx

商务英语视听说答案docx.docx

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商务英语视听说答案docx

扩展商务英语视听说1-8单元答案

Unit1

PartIListeningandSpeakingTask1

Q1.

IamgraduatinginJunefromABCUniversityandmymajorishotelmanagement.Iamanoutgoing,energeticperson.Ienjoyteamworkverymuch.Aspartofmydegreeprogram,Ineededtofinishdifferentprojectswithmyteammates.Ipossessexcellentinterpersonalskillsandaverypositiveattitude.Mycareeraspirationistobecomeasuccessfulhotelier.DuringmyinternshipattheGrandHyatt,Iworkedasareceptionist.

Mydutiesincludedofferingfriendlyandefficient

check-inandcheck-outservicetoguests,answeringphonecalls,takingandpassingonmessagestoguests,IfindthatifIcanmaketheguestshappy,Iwillbeveryhappy,too.

Q2.

Ireceivedhonorsinseveralschool-wideEnglishandcomputercontests.Ienjoyworkingwithpeoplefromdifferentbackgrounds.Iamgoodatcommunicating,organizingandcoordinating.Ifsomethingblocksmypath,Iwilllookforasolution.Inevergiveupeasily.

SometimesIreceivecommentsthatIneedtoimproveintheareaoffiling.Iamnowtryingtoimprovebylearningfromothers.Q3.

Interestandcareerdevelopmentaretwoofmycriteriainchoosingajob.Interestisthebestmotivation.Ilovethehotelbusiness,soIwilldefinitelydevotemyselftoit.

Moreover,highjobsatisfactioncanbeattainedwhenthejobiswhatIaminterestedin.

Careerdevelopmentisveryimportantformewhenchoosingajob.FromwhatIknow,Shangri-Laprovidesequalcareeradvancementforallstaff.Thejobrotationplanandindividuallytailoredtrainingprogramarereallyexcitingandhelpfulforyoungpeoplelikeme.

Task2

Isthatyourwife,Mr.Carter?

Sheissobeautiful.

Avoidaskinginterviewerpersonalquestionsormakingpersonalcomments.Couldyoutellmehowmuchthenewjobpays?

Theinterviewermightinferfromthesequestionsthatyouareonlyinterestedinyourownneedsandnotthoseoftheircompany.Waituntiltheemployerraisesthesesubjectstodiscussthem.

Whataboutthepaidholidays,insurance,andthingslikethat?

Howmuchtimewillittakeformetobepromotedhere?

Butinwhichcitiesdoyouhaveyourbranches?

Andwhereisyourcompanybased?

Itisalsounwisetoaskaboutthingsyoushouldhavealreadyknown.Youareonlytellingtheinterviewerthatyouhaven'tdoneyourhomework.

PartIILanguageFocusName:

CaiNing

Personality:

serious-minded;calm;humorous;easy-goingStrengths:

theabilitytoworkwithalltypesofpeopleWeakness:

perfectionist;impatient

Workexperience:

sixyears’financialindustryexperiencewithseveralcompanies;twoyears’experienceinaninvestmentbankQualification:

graduatedfromPekingUniversityin2001majoringinaccounting;fluentEnglish;bookkeepingandaccountingproficiencyinEnglish.

Reasonsforleavinglastjob:

wanttofindajobthatischallenging.Questionsaboutthejob:

WouldIbeabletoworkabroadinoneofyouroverseasbranches?

PartIIIViewingandSpeakingVideo1

ReasonsforjoiningtheItisoneoftheleadinginternationalconsultantcorporationscompanywhichcametoChinaafterChinaenteredWTO.Workinginthis

companywouldgivehimthebestchancetousewhathehaslearnedatuniversity.

RelevantworkexperienceHewasinvolvedinafactoryrestorationinNanjing.

QuestionsArethereanyopportunitiesforChineseemployeestobetransferredtotheheadofficeinNewYorkorotherbranchofficesaroundtheworld?

ResultoftheinterviewChenBowillbenotifiedofthefinaldecisionbyFriday.Video2

1.FTFFT

2.1）SalesManager

2）Five

3）BrandManager

4）biscuits

5）BusinessAdministration

6）oralEnglishIVCaseAnalysisHint:

Sheisnotlikelytogetthejobbecauseshedidpoorlyinthejobinterview.Thingswentwrong:

1.Usefillerwords（“youknow”）toomanytimes.

2.Bad-mouthformeremployer.

3.Inappropriateanswerstointerviewer’squestions,eg,“Iwouldratherliketoestablishmyowncompany”

4.Askinappropriatequestions,eg.“CanItaketimeoffforvacation?

”

5.Self-conceit—“Ihavenoweakness”.

6.Toomuchemphasisontravel.

ScriptsUnit2

PartIListeningandSpeakingTask1

1）Ihaven’tseenyouforyears.

2）Whatdoyoudonow?

3）I’mintheResearchandDevelopmentDepartment.

4）Iknewyou’ddosomethingverychallengingandcreative.

5）Isometimesstayintheofficeafterworktodealwithunfinishedtasks.

6）Iamstilltheaccountantofthatcosmeticscompany.

Task2

1）personnelmanagement

2）developingmarkets

3）planning

4）execution

5）salestargets

6）teamperformance

7）customerbase8）customersatisfaction

9）selecting,developingandmanaging10）cost-effective

11）ontime

12）ofgoodquality

13）humanandmaterialresources14）trainingneeds

15）continuousimprovementPartIIViewingandSpeakingVideo1

1.CarolineClinton:

financialaccountsLucyWhite:

dataprocessing

AdaBalck:

managementaccounts

2.Administration;Marketing;Engineering;ProjectPreparation;AccountingVideo2

1.self-employedentrepreneur,buyer,LineSupervisor,AdvertisingExecutive,PublicRelationsManager

2.

NamesJerome

thingsLikesDislikesmakingalotmoremoney;havinglotsofindependenceindoingfeelingtiredsometimes

Robinhavingbeentoalotofplacestoomuchtraveling;havingverylittletimetospendwithhisfamily

Colingoodsalaryandbenefitsnoisyworkenvironment;seldomhavingtheopportunitytogoout

Franknewchallenges;alotofexperience

Janetmeetingalotofnew&interestingpeopleoftenhavingdinnerpartiesintheevening;havinglittletimewithherfamilyandbaby

Unit3

PartIWarm-up

1）ensuresmoothbusinesscommunication

2）thepurposeofyourcall

3）allthedocumentsyou’llneed

4）scheduleaspecifictime

5）alldistractions.

6）confirmthatyouhaveunderstoodeachpoint.

7）interruptions.

8）strongaccent.

9）yousoundpoliteandagreeable.

10）theoptionalchoicemethod,

11）lengthycalls.

12）smilewhileyouaretalking.

PartIIListeningandSpeakingTask1

FFTTFTFF

Task2Leavingamessage

MessageNoteTo:

LouisePaulsonFrom:

PaulJacksonPhone:

979-326-8965Message:

RingbacktohimabouttheordertheyplacedlastFriday.Theyhavetomakesomechangestotheorder.It’surgent.Takenby:

Roy

PartIIIViewing&SpeakingVideo1

1.FFTTF

2.Message1）Willyoutellhimthatwe’vejustreceivedyoursampleofthenewassemblycoffeetableandarequitehappywithit?

Message2）PleasetellMr.Matthewswe’requitehappywiththequalityanddesignofthetable,butthepriceistoohigh.Weneedsomenegotiationonit.

Message3）PleaseinformMr.MatthewsthatIwon’tbeabletogettoyourcompanyearlyonSaturdaybecauseoftherailstrike.Iprobablywon’tarriveuntilthatafternoon.

Video2

1.

1）A2）C2.

1）“Holdon,please.I’llconnectyou.”

2）“I’mafraidyou’vedialedthewrongextension.”

3）“Oh,sorrytohaveinterruptedyou.CanyougivemeHenryMiller’sextension,please?

”

4）“I’mverysorry,Ididn’tnoticethat.I’llputyouthroughrightnow.Pleasewaitaminute.”

5）“It’smeagain—Ms.Mandel.I’mstillhavingtroublegettingthroughtoHenryMiller„Canyouhelp?

”3）C4）C5）B6）C

6）“Oh,I’mterriblysorryforthetrouble.”Unit4

Task1

1

Formal

*Goodafternoon,I’dliketocallthemeetingtoorder.

*Firstofall,let’sdiscuss„2

Informal

*OK,everyoneishere„

*So,whydon’twestartwith„3

Informal

*Right,youknowwhywearehere.

*Maybeweshoulddoitlikethis„4

Formal

*WelcometoBCG,andtowhatIamsurewillbethebeginningofamajornewalliance.

*Todayourpurposeisto„5

Informal

*Right,let’sgetdowntobusiness„

*Isuggestwedealwiththat„6

Formal

*Well,gentleman,it’sapleasuretobeheretoday„

*I’dliketostartwith„Task2

1）Arriveatthemeetingaheadofschedule.

2）Considerusingataperecorder.

3）Useaconsistentformat.

4）Followtheagenda.

5）Beconcise.

6）Listspecificoutcomes.

7）Afterthemeeting,writeameetingreportfromyournotes.PartIIViewing&Speaking

Video1FFFTF

Video2

1）Tofigureoutthereasonforthesalesdropandtheactionstobetaken.

2）Thesalespeoplearenotverymotivated.

3）No,becausethesalesquotasareprettyhigh.

4）Heproposestolowerthequotas.

Unit5

PartIListeningandSpeakingTask1

CBBCA

Task2

1）dailyroutineintheoffice

2）whetherthevisitorhasanappointmentornot3）greetthevisitor

4）thevisitor’sname,titleandposition5）apologizeandmakesomesuggestions6）expressregretandexplainwhy

7）date,time,nameandthefirmthevisitorworksfor.8）considerateandwarm

9）keepthevisitorfullyinformedofthesituation.PartIIViewingandSpeaking

Video1

1）Georgeistravellingonbusiness.2）Hewillstayforaboutaweek.

3）Hehasbeeninvitedtoattendthetradefairbyhisbusinessassociates.

4）Hislaptopcomputerisinthebag.It’sduty-free.

5）No,goodforpersonaluseratherthancommercialusearenotsubjecttoduty,andtheyarewithinthelimit.

Video2

1.F2.T3.F4.F5.F

6.F7.T8.F9.T10.F

Unit6

PartIListeningandSpeakingTask1

1.wearehiringfor

2.businesssoftwareandconsultingservices3.4,000

4.largecorporations

5.90milliondollars

6.prettyfast7.29

8.alargeprojectforabankTask2

CompanyProfile

1）MonicaLi

2）ManagerofthePRDepartmentofOracleChina

3）enterprisesoftwarecompanyintheworldthefirst

4）globalsoftwaregiantinChina5）1977

6）California7）42,000

8）11billiondollars

9）1989;setupBeijingOracleSoftwareSystemsCo.Ltdin10）1991.

11）Chengdu.

12）educationandsupportservices.

PartIIViewingandSpeakingVideo1

BADEC

Video2

ThethingsthatJoanCopperdoesbadly

1.Shedoesn`tconsidertheaudience

2.Shedoesn`thaveclearobjectives

3.Herpresentationisn`twell-prepared

4.Thereisn`tacle