商务礼仪在商务活动中的作用毕业论文.docx

商务礼仪在商务活动中的作用毕业论文.docx

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商务礼仪在商务活动中的作用毕业论文

商务礼仪在商务活动中的作用

摘要

在当今市场经济条件下，商务往来变得越来越频繁，商务礼仪在企业的商务活动和对外交流中显得尤为重要。

同时，良好商务礼节能营造良好的商务交往气氛，为企业的合作奠定良好的根底。

本文主要侧重于研究在商业谈判中，懂得必要的礼节与礼仪，是谈判人员必须具备的根本素质。

首先，本文将简要概述懂得各国商务礼仪判的重要性以及对达成交易磋商具有重大影响。

其次，本文将详细讲述商务礼仪的根底容，在商务活动中商务礼仪的作用以及在商务活动中如何正确运用商务礼仪。

最后，本文将做一总结，再次强调商务礼仪对商务活动的重要性。

关键词：

商务礼仪，商务活动，交易磋商

TheRoleofBusinessEtiquetteinBusinessActivities

Abstract

Intoday'smarketeconomy,mercebeesmoreandmorefrequent,businessetiquetteinthecorporatebusinessactivitiesandforeignexchangeisparticularlyimportant.Meanwhile,goodbusinessetiquettecancreateagoodatmosphereforbusinesscontacts;cooperationofenterpriseslaidagoodfoundation.Iwillmainlydescribe:

Inbusinessnegotiations,understandthenecessarycourtesyandetiquette,thenegotiationsmusthavethebasicquality.

Atfirst,Iwillintroducetheimportanceofbusinessetiquetteandtheimpactofbusinessnegotiations.

Thesecond,Iwilldescribesomebasicbusinessetiquettes,ceremonialrolesinbusinessactivitiesandhowtousebusinessetiquettescorrectlyinbusinessactivities.

Atlast,Iwillsummarizeandemphasizetheimportanceofbusinessetiquetteinbusinessactivities.

Keywords:

Businessetiquette,Businessactivities,businessnegotiation

目录用自动生成的

Contents

AbstractinChinese…………………...…………………………………I

AbstractinEnglish……………………………………………………II

1Introduction………………………………………………………1

2BusinessEtiquette…………………………………………………1

2.1TheintroductionofsomebasicbusinessEtiquettes…………3

2.1.1Tablemanners……………………………………………3

2.1.2Instrumentetiquette……………………………………4

2.1.3Conversationetiquette……………………………………5

2.2Thecharacteristicsofbusinessetiquette………………………6

2.2.1Normative………………………..………………………6

2.2.2Restrictive………………………………………………6

2.2.3Cultural…………………………………………………7

2.3Thefunctionofbusinessetiquette……………………………7

3CeremonialRolesinBusinessActivities…………………………8

3.1Businessetiquettecanregulateindividualbusinessbehavior………………………………………………………9

3.2Businessetiquettehelpstoimprovethepersonalqualitiesofmerce………...………………………...…………………12

3.3Businessetiquettecanpassvalidvalueinformation…………14

4BusinessEtiquetteandBusinessActivities………………..……15

4.1Interactionwithpeopleskill………………………………...16

4.2Businessetiquetteandbusinessactivitiesintrinsicallylinked………………………………………………………18

5Conclusion……………...…………………………...……………19

Bibliography……………...…………………..……………………21

TheRoleofBusinessEtiquetteinBusinessActivities

1Introduction

Withthemodernsocialandeconomicdevelopment,businessactivitiesbeeglobalizedsocietyactivitiesduringtheoperationofenterprisesanimportantpart,butalsothewholesocialbodymovementfoundation.Thebusinessnegotiationistomaketransactionsbetweenenterprisesisthepremisethatallpeoplesintheeconomicinteractionareanactivity.Negotiationsbetweenpeopleatleastneedtomunicate,andmunicationneedsbasedonequalityandmutualrespectbasis.Etiquetteisthedistancenegotiatorsnarrowbridgeandlinkthetwosides,butalsotherightnegotiatingskillsofexpression.Negotiatorsetiquette,toacertainextent,reflectsacountry,aregion,acorporatelevelofcivilizationandculture,socialqualitiesandpersonalacplishment,thusaffectingthewholeatmosphereofthenegotiationsandprocesses.However,differentgeographicregionsoftheworld,economicandculturaldevelopmentandcustomsaredifferent;peoplehaveabusinessnegotiationbetweentheprocessesofadaptingtoeachother.Etiquettenegotiationsarethesuccessofthenegotiationswithgreatimpact.

2BusinessEtiquette

Businessetiquetteisinthebusinessactivities,thepartnersrespectandfriendshipforaseriesofcodesofconduct,etiquetteisinthecourseofbusinessactivityofthespecificapplication.BusinessesEtiquetteEtiquette-basedandcontenttoitandetiquettehaveamonbasicprinciple:

respect,friendshipandsincerity.

Thescopeofbusinessetiquetteisdividedintothefollowingareas:

（1）forthefirsttimetopayattentiontobusinessetiquettewhendealingtoexamineitsmanagementofanenterpriselevelofthegenerallookatthreeaspects:

First,whetherthenoise;Second,thedressisstandard;Thirdinterpersonaldistanceisadegree,especiallywhetherthedistancebetweenmenandwomeninthere.

（2）topayattentiontoofficialdealingsbusinessetiquette.Officialcontactssayetiquette,theroleistwofold:

first,andcontactstodrawaline,keeptheproperdistance,classmatesandfriendsisalsocalled"GeneralLee","Wang",etc.,toindicateinterest;secondly,maintaincorporateimage.Individualrepresentsthepany,inthefollowingsituationsmostinneedofattentiontobusinessetiquette:

celebrations,ceremonies,businessmeetings,andbusinessevents,pickup.

（Three）theforeignexchangestopayattentiontobusinessetiquette.Suchasshakinghands,inthebusiness,andshakinghandswiththerighthandonly;gifts,chrysanthemumscannotgivethepeople,nottogiveEuropeanandAmericanpeople,andsoon.Inshort,weshouldrespectthecustomsoftheobjectcontacts.

Thebasiccriteriaincludebusinessetiquette:

respectorientedpliancewhenpliance,honestandtrustworthy,warmandthoughtful.

2.1Theintroductionofsomebasicbusinessetiquettes

Businessetiquetteinbusinessactivities,asaguide,coordinatebusinessactivitiesininterpersonalbehaviorandformsofactivities,usedtoconstrainallaspectsofourdailybusinessactivities.

Thisincludesinstrumentationetiquette,manners,correspondence,telephonemunicationandotherskillsoccasionsfrombusinessactivitiescanbedividedintoofficeetiquette,dinneretiquette,etiquettespecialevents,foreignetiquette.Broadparticipationinsocialandeconomicaspectsoflife,andtherelationshipbetweenallmembersofthesocialnorms,allcountries,allraces,allclasses,politicalparties,socialgroupsandallwalksoflifeandmutualrespect.

2.1.1Tablemanners

该局部像是用翻译软件翻得，语句不通顺

1）ToAskguestsseatedontheseatsinyourelderlyguestswereseatedbeside,seatedleft,frommychair.Admissionsdonotmovechopsticks,nottoetobeepanddonotgetupwalk.Ifthere'sanythingtotheownernotice（facingtheentranceofattendance,generallybasedoneachother'sstatustoarrange）

2）Theirfoodalittlelesseachtime,farawayfromtheirowntoeatsomefood,eatnotavoice,notasoundwhenthesoup,soupspoonasmallandasmallmouthtodrink,notthebowltohermouthdrink,soup,hotcooldrinkafter,notwhileblowingwhiledrinking.Somepeopleprefercrispchewingfood,averyclearvoicethisapproachisundesirableetiquetterequirements,inparticular,andeveryoneiseatingtogether,weshouldtrytopreventthisphenomenon.

3）Ifguestsoreldersgivedishcloth,preferablywithchopsticks,youcanalsoputguestsoreldersawaydishestotheirfront.Accordingtoournation'shabits,foodisaanup-side,ifatthesametablewithleadership,theelderly,theguests,then,wheneveranewdish,askthemwhentheydon’tstartmovechopsticksorturnthemdon’tstartmovechopstickstoindicatetheirimportance.

2.1.2Instrumentetiquette

First,Makeuptaboo.Makeupshadesdependingontimeoccasionnotinpublicplaces,infrontofmakeupDonotcriticizeothersup,Donotborrowotherpeopledonotoverdomakeupmakeup

Secondmakeupprincipleweaknesseshighlightedbeautifyhisfaceaestheticplace;coverthefaceofthelackofmakeuptoachievethebestresults.Generallysuitablemakeup,make-upmorningmakeup,eveningmakeup,makeupwork,socialmakeup,prommakeupandotherforms,theirshadesarepresentdifferenceifmakeupworktobesimple,elegant,elegant,andprommakeupcanbegaudy.Makeupormakeupavoidpeopleavoidpeopleshouldfollowtheprincipleofmodification,selectiondesertedplaces,suchasdressingrooms,toilets,etc.,shouldnotinfrontofotherswithimpunitymakeupormakeup.Undernormalcircumstances,ladyinthedining,drinking,sweating,etc.shouldbepromptlyaftertheirownmakeup.

Etiquetteandfashion.Topayattentiontothecharacteristicsofthetimes,reflectingthespiritofthetimestoobservegoodpersonalcharactertraitsshouldbeconsistentwiththeirownbodytoshapegoodbehavioretiquettemunicativeimagemustbepolitemanners,therefore,wemustpayattentiontoyourbehavior.Mannersetiquetteisperformance,aperson'sexternalbehaviorasdirectlyindicatehisattitude.Sopolite,graceful,plywiththegeneralretreatcourtesy,trytoavoidallkindsofrudeanduncivilizedhabits.Tothecustomerofficeorhomevisit,thedoorgentlybeforepressingthedoorbellorknockonthedoor,thenstoodinthedoorwaywaiting.Pressthedoorbellorknockonthedoorofthetimenottoolong,unattendedorwithouttheownerpermission,donotentertheroomwithoutpermission

2.1.3Conversationetiquette

Firstly,languageintheprocessofmunicationwithothersshouldbeareasonableuseofmunicativelanguage.Suchas:

nicetomeetyoushouldtosay,tovisitsomeoneshouldsaytovisit,stayforloversdonotsendapplicationsandsoon.Besidesannoyingbehaviorinthemunicationprocess,donothaveindividual-centered,overlysternorvulgarlanguagepompous.Lastly,damagetopersonalcharmerrorsfrequentlyinterrupteachotherinconversation,payattentiontotheirtone,oftenunhappyorantagonisticattitudeandtalktoeachother,ortoaskquestionsarrogancesowillleaveabadimpressionontheotherside.Theseritualsarebasicallytalkingaboutthedetailsoftheseproblems,butthekeytosuccessisofteninthedetails.Successneverluck,itwillonlyeinapreparedpeople.Wemustrememberthatthedetailsofbusinessetiquetteinorderto