外文文献(市场营销策略).doc
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MarketingStrategy
MarketSegmentationandTargetStrategy
Amarketconsistsofpeopleororganizationswithwants,moneytospend,andthewillingnesstospendit.However,withinmostmarketsthebuyer'needsarenotidentical.Therefore,asinglemarketingprogramstartswithidentifyingthedifferencesthatexistwithinamarket,aprocesscalledmarketsegmentation,anddecidingwhichsegmentswillbepursuedadstargetmarkets.
Marketingsegmentationenablesacompanytomakemoreefficientuseofitsmarketingresources.Also,itallowsasmallcompanytocompeteeffectivelybyconcentratingononeortwosegments.Theapparentdrawbackofmarketsegmentationisthatitwillresultinhigherproductionandmarketingcoststhanaone-product,mass-marketstrategy.However,ifthemarketiscorrectlysegmented,thebetterfitwithcustomers'needswillactuallyresultingreaterefficiency.
Thethreealternativestrategiesforselectingatargetmarketaremarketaggregation,singlesegment,andmultiplesegment.Market-aggregationstrategyinvolvesusingonemarketingmixtoreachamass,undifferentiatedmarket.Withasingle-segmentstrategy,acompanystillusesonlyonemarketingmix,butitisdirectedatonlyonesegmentofthetotalmarket.Amultiple-segmentstrategyentailsselectingtwoormoresegmentsanddevelopingaseparatemarketingmixtoreachsegment.
PositioningtheProduct
Management'sabilitytobringattentiontoaproductandtodifferentiateitinafavorablewayfromsimilarproductsgoesalongwaytowarddeterminingthatproduct'srevenues.Thusmanagementneedstoengageinpositioning,whichmeansdevelopingtheimagethataproductprojectsinrelationtocompetitiveproductsandtothefirm'sotherproducts.
Marketingexecutivescanchoosefromavarietyofpositioningstrategies.Sometimestheydecidetousemorethanoneforaparticularproduct.Hereareseveralmajorpositioningstrategies:
1.PositioninginRelationtoacompetitor
Forsomeproducts,thebestpositionisdirectlyagainstthecompetition.Thisstrategyisespeciallysuitableforafirmthatalreadyhasasoliddifferentialadvantageoristryingtosolidifysuchanadvantage.Tofendoffrivalmarkersofmicroprocessors,IntelCorp.launchedacampaigntoconvincebuyersthatitsproductissuperiortocompetitors.Thecompanyevenpaidcomputermakerstoincludetheslogan,"IntelInside"intheirads.Asthemarketleader,Coca-Colaintroducesnewproductsandexecutesitsmarketingstrategies.Atthesametime,itkeepsaneyeonPepsi-Cola,beingsuretomatchanyclever,effectivemarketingmovesmadebyitsprimarycompetitor.
2.PositioninginRelationtoaProductClassorAttribute
Sometimesacompany'spositioningstrategyentailsassociatingitsproductwith(ordistancingitfrom)aproductclassorattributes.Somecompaniestrytoplacetheirproductsinadesirableclass,suchas"MadeintheUSA."Inthewordsofoneconsultant,"Thereisastrongemotionalappealwhenyousay,'MadeintheUSA'".Thusasmallsportswearmanufacturer,BostonPreparatoryCo.isusingthispositioningstrategytoseekanedgeoverlargecompetitorssuchasCalvinKleinandTommyHilfiger,whichdon'tproducealloftheirproductsintheU.S..
3.PositioningbyPriceandQuality
Certainproducerandretailersareknownfortheirhigh-qualityproductsandhighprices.Intheretailingfield,SakeFifthAvenueandNeimanMarcusarepositionedatoneendoftheprice-qualitycontinuum.DiscountstoressuchasTargetandKmartareattheother.We'renotsaying,however,thatdiscountersignorequality;rather,theystresslowprices.Penney'stired—andforthemostpartsucceededin—repositioningitsstoresontheprice-qualitycontinuumbyupgradingapparellinesandstressingdesignernames.
Thewordbrandsiscomprehensive;itencompassesothernarrowerterms.Abrandisanameand/ormarkintendedtoidentifytheproductofonesellerorgroupofsellersanddifferentiatetheproductfromcompetingproducts.
Abrandnameconsistsofwords,letters,and/ornumbersthatcanbevocalized.Abrandmarkisthepartofthebrandthatappearsintheformofasymbol,design,ordistinctivecolororlettering.Abrandmarkisrecognizedbuysightbucannotbeexpressedwhenapersonpronouncesthebrandname.Crest,Coors,andriderforRalphLauren'sPoloBrand.GreenGiant(cannedandfrozenvegetableproducts)andArm&Hammer(bakingsoda)arebothbrandnamesandbrandmarks.
Atrademarkisabrandthathasbeenadoptedbyasellerandgivenlegalprotection.Atrademarkincludesnotjustthebrandmark,asmanypeoplebelieve,butalsothebrandname.TheLanhamActof1946permitsfirmstoregistertrademarkswiththefederalgovernmenttoprotectthemfromuseormisusebyothercompanies.TheTrademarkLawRevisionAct,whichtookeffectin1989,istendedtostrengthenthetheregistrationsystemtothebenefitofU.S.Firms.
Forsellers,brandscanbepromoted.Theyareeasilyrecognizedwhendisplayedinastoreorincludedinadvertising.Brandingreducespricecomparisons.Becausebrandsareanotherfactorthatneedstobeconsideredincomparingdifferentproducts,brandingreducesthelikelihoodofpurchasedecisionbasedsolelyonprice.Thereputationofabrandalsoinfluencescustomerloyaltyamongbuyersofservicesaswellascustomergoods.Finally,brandingcandifferentiatecommodities(Sunkistoranges,Mortonsalt,andDominosugar,forexample).
Pricing
Pricingisadynamicprocess,Companiesdesignapricingstructurethatcoversalltheirproducts.Theychangethisstructureovertimeandadjustittoaccountfordifferentcustomersandsituations.
Pricingstrategiesusuallychangeasaproductpassesthroughitslifecycle.Marketersfaceimportantchoicewhentheyselectnewproductpricingstrategies.Thecompanycandecideononeofseveralprice-qualitystrategiesforintroducinganimitativeproduct.Inpricinginnovativeproducts,itcanpracticemarket-skimmingpricingbyinitiallysettinghighpricesto"skim"themaximumamountofrevenuefromvarioussegmentsofthemarket.Oritcanusemarketpenetrationpricingbysettingalowinitialpricetowinalargemarketshare.
Companiesapplyavarietyofprice-adjustmentstrategiestoaccountfordifferencesinconsumersegmentsandsituations.Oneisdiscountandallowancepricing,wherebythecompanydecidesonquantity,functional,orseasonaldiscounts,orvaryingtypesofallowances.Asecondstrategyissegmentedpricing,wherethecompanysellersaproductattwoormorepricestoallowfordifferencesincustomers,products,orlocations.Sometimescompaniesconsidermorethaneconomicsintheirpricingdecisions,andusepsychologicalpricingtocommunicateabouttheproduct'squalityorvalue.Inpromotionalpricing,companiestemporarilyselltheirproductbellowlistpriceasaspecial-eventtodrawmorecustomers,sometimesevensellingbelowcost.Withvaluepricing,thecompanyoffersjustthenightcombinationofqualityandgoodserviceatafairprice.Anotherapproachisgeographicalpricing,wherebythecompanydecideshowtopricedistantcustomers,choosingfromalternativeasFOBpricing,uniformdeliveredpricing,zonepricing,basing-pointpricing,andfreight-absorptionpricing.Finally,internationalpricingmeansthatthecompanyadjustsitspricetomeetdifferentworldmarkets.
DistributionChannels
Mostproducersuseintermediariestobringtheirproductstomarket.Theytrytoforgeadistributionchannel—asetofinterdependentorganizationsinvolvedintheprocessofmarkingaproductorserviceavailableforuseorconsumptionbytheconsumersorbusinessuser.
Whydoproducersgivesomeofthesellingjobtointermediaries?
Afterall,doingsomeansgivingupsomecontroloverhowandtowhomtheproductsaresold.Theuseofintermediariesresultsfromtheirgreaterefficiencyinmarkinggoodsavailabletotargetmarkets.Throughtheircontacts,experience,specialization,andscalesofoperation,intermediariesusuallyofferthefirmmovevaluethanitcanachieveonitsownefforts.
Adistributionchannelmovesgoodsfromproducerstocustomers.Itovercomesthemajortime,place,andpossessiongapsthatseparategoodsandservicesfromthosewhowouldusethem.Membersofthemarketingchannelperformmanyfunctions.Somehelptocompletetransactions:
1.Information.
2.Promotion.
3.Contact:
findingandcommunicatingwithprospectivebuyers.
4.Matching:
fittingtheoffertothebuyer'sneeds,includingsuchactivitiesasmanufacturingandpackaging.
5.Negotiation:
reachinganagreementonpriceandothertermsoftheoffersothatownershiporpossessioncanbetransferred.Otherhelptofulfillthecompletedtransferred.
1.Transportingandstoringgoods.
2.Financing.
3.Risktaking:
assumingtheriskofcarryingoutthechannelwork.Thequestionisnotwhetherthesefunctionsneedtobeperformed,butratherwhoistoperformthem.Allthefunctionshavethreethingsincommon:
Theyuseupscarceresource,theyoftencanbeperformedbetterthroughspecialization,andtheycanbeshiftedamongchannelmembers.Totheextentthatthemanufacturerperformsthesefunctions,itscostsgoupanditspriceshavetobehigher.Atthesametime,whensomeofthesefunctionsareshiftedtointermediaries,theproducer'scostsandpricesmaybelower,buttheintermediariesmustchargemoretocoverthecostsoftheirwork.Individingtheworkofthechannel,thevariousfunctionsshouldbeassignedtothechannelmemberswhocanperformthemmostefficientlyandeffectivelytoprovidesatisfactoryassortmentsofgoodstotargetconsumers.
Distributionchannelscanbedescribedbythenumberofchannellevelsinvolved.Eachlayerofmarketingintermediariesthatperformssomeworkinbriningtheproductanditsownershipclosertothefinalbuyerisachannellevel.Becausetheproduce