培训师的培训(英文版).pptx
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Train-the-Trainer,T3-010,HowToUseThisCourseware,Toviewthiscourseonline:
InternetExplorer:
Ascrollbarisprovidedfornavigation.Donotusethebackbuttoninthebrowseroritwilltakeyoubacktothestartofthecourse.Tobestviewthecourse,right-clickthefirstslideandchooseFullScreen.Netscape:
ThecoursewillopenupinPowerPoint.ChooseViewSlideShoworpressF5tostartthecourse.ToviewtheSpeakerNotes:
Right-clicktheslideandchooseSpeakerNotes.ToaccesstheTableofContents:
ClickthebuttontoreturntotheTableofContents.,ChangeRecord,CourseMissionStatement,Thiscourseprovidesanoverviewofconceptsencounteredwithinatrainingenvironmentandinstructsthetraineeontechniquesandskillsrequiredforbeinganeffectivetrainerandfacilitatorwithintheclassroom.,TerminalObjectives,Atthecompletionofthiscourse,thetraineewillbeableto:
Identifyanddescribealearningprocess,learningstyles,andlearnercharacteristicsIdentifyandapplyappropriatetrainingstylesforthetrainingenvironmentApplyappropriatepresentationskillstoensureeffectivecommunicationandsuccessfultrainingdeliveryDevelopfacilitationskillstomonitortraineesparticipation,obtainfeedback,andimproveperformanceintheclassroomIdentifyandapplythetechniquesprovidedinmanagingtheclassroom,TableofContents,IntroductiontoTrain-theTrainerLesson1:
LearningStylesLesson2:
Trainers&AdultLearnersLesson3:
PresentationSkillsLesson4:
FacilitationSkillsLesson5:
ClassroomManagementCourseReview,IntroductiontoTrain-the-Trainer,StylesinTraining,Learning,Instructing,PresentationandFacilitation,Presentationskillsinvolvestheabilitytocommunicateeffectivelycoursecontent.Facilitationskillsinvolvetheabilitytocoach,guide,andmotivatethetraineeincomprehendingcoursecontent.,ManagingClassrooms,Classroommanagementaddressesanumberofareas:
FacilitiesandEnvironment,InstructionalAids,MomentumandFlow,Lesson1:
LearningStyles,Lesson1:
Objectives,TerminalObjective:
Identifyanddescribealearningprocess,learningstyles,andlearnercharacteristics.IdentifymajorconceptsinthelearningprocessDescribefourmainlearningstylesListlearnercharacteristics,Lesson1:
EnablingObjective1.1,Knowledge:
Identifythemajorstepsthatoccurwithinthelearningprocess.,Situation,Lesson1Concept:
LearningProcess,Evaluation,Experience,Jarvis1987,Learningisachangeinbehaviorandcognitiveabilities.,Lesson1:
EnablingObjective1.2,Knowledge:
Describefourlearningstyleswiththeirattributesandrelatedcharacteristics.,Exercise1.1a:
“WhatsYourOrientation?
”,Exercise1.1a:
YourOrientation,Lesson1Concept:
LearningOrientation,ExperientialLearningCycle,Lesson1Concept:
KolbsLearningStyles,Diverger:
ImaginativeAbilitySmallGroupDiscussionBroadInterests,Converger:
PracticalApplicationTechnicalIssuesIndependent,Assimilator:
TheoreticalModelsAbstractConceptsResearchOriented,Accommodator:
Hands-OnAdaptableIntuitiveProblemSolvers,Lesson1Concept:
LearningStyle,ExperientialLearningCycle,Accommodator,Diverger,Assimilator,Converger,Lesson1Concept:
OtherStyles,Reflective/Impulsive“WindshieldWiper”Holistic/SerialistDependent/IndependentRegardlessoftheperspectiveLearningStylesVary!
Lesson1:
EnablingObjective1.3,Knowledge:
Listthefivecommonlearnercharacteristicsandsomeoftheirattributes.,Lesson1Concept:
LearnerCharacteristics,ReservoirofExperienceVolumeandDiversityReadinesstoLearnMotivation&WIIFMOrientationtoLearningProblem-centeredSelf-ConceptRiskAssessmentDefenseMechanismsAbilitytoLearnStyleandProcessing,Lesson1:
Review,ReviewQuestion1:
Theobjectivewithinthelearningprocessis?
ReviewQuestion2:
Listthefourlearningstylesandanattributeofeach?
ReviewQuestion3:
Listfivelearnercharacteristics.,Lesson2:
Trainers&AdultLearners,Lesson2:
Objectives,TerminalObjective:
Identifyandapplyappropriatetrainingstylesforthetrainingenvironment.IdentifyfourinstructionalapproachesDescribethreeinstructionalstylesListthecharacteristicsoflearningDescribetheprinciplesinlearningIdentifythelevelsinlearning,Lesson2:
EnablingObjective2.1,Knowledge:
Identifythefourinstructionalapproachesandtheircharacteristics.,Lesson2Concept:
“TheApproach,Socialization,Mentoring,Lesson2:
EnablingObjective2.2,Knowledge:
Describethreeinstructionalstylesandtheircharacteristics.,Lesson2Concept:
InstructionalStyles,AuthoritarianDominatesprocessOne-wayinformationflowLimitedparticipationDemocraticLearningiscollaborativeTrainer&traineepromotestopicTwo-wayinformationflowOpenparticipationLaissez-faireLittledirectionDisorganizedTopic-at-hand,Lesson2:
EnablingObjective2.3,Knowledge:
Listfivecharacteristicsofadultlearning.,Lesson2Concept:
P.E.M.A.S.,PurposefulWIIFM,ExperienceKnowtoUnknownTactile/Auditory/Visual,MultifacetedProblem-centeredPsychomotor,ActiveDisplaybehaviorchange,StylesPreferenceandorientation,Lesson2:
EnablingObjective2.4,Knowledge:
Listthesixprinciplesofadultlearning.,Lesson2Concept:
R.E.E.P.I.R.,ReadinessEstablishpurposeExerciseRepetitionEffectPleasantrewardsPrimacyFirstimpressionsIntensityEngagingRecencySequencing,Lesson2:
EnablingObjective2.5,Knowledge:
Identifythethreedomainsoflearning.,Lesson2Concept:
C.A.P.,CognitiveKnowledgeAffectiveAttitudesandbeliefsPsychomotorPhysical/Motorskills,Lesson2:
Review,ReviewQuestion1:
Listthethreeinstructionalstylesandacharacteristicofeach?
ReviewQuestion2:
Whatarethefivecharacteristicsofadultlearning?
ReviewQuestion3:
Listthesixprinciplesinadultlearningandanattributeofeach.,Lesson3:
PresentationSkills,Lesson3:
Objectives,TerminalObjective:
Determineandapplypresentationskillstoensureeffectivecommunicationsandsuccessfultrainingdelivery.DevelopandapplycommunicationsandpresentationskillsDescribetheelementsforasuccessfulpresentation,Lesson3:
EnablingObjective3.1,Knowledge:
Developandapplycommunicationsandpresentationskills.Skill:
Developandapplycommunicationsandpresentationskillswithinthetrainingenvironment.,Exercise3.1a:
WhyBadPerformanceOccurs,Listallthethingsyoucanthinkofthatcontributetoapoorlydeliveredpresentation.Turnthelistaroundcreatepositivestatementsfromthenegativeones.Younowhavealistofsomeofthequalitiesagoodpresentershouldhave.,Lesson3Concept:
PresentationPreparation,WHOisattending?
HOWwillIknowtheyarelearning?
HOWdoIgetthemessageacross?
WHYshouldtheylearnthis?
WHEREamIdoingthis?
WHENamIdoingthis?
WHATdotheyneedtolearn?
Lesson3Concept:
Preparation(contd),ThebasicplanThebeginningtoexciteandintroduceThedeliverytoinformandinstructTheendtoconfirmandleavealastingimpressionOrTellthemwhatyouregoingtosayTellthemTellthemwhatyoutoldthem,Lesson3Concept:
“TheBeginning”,IgniteNeedTitleRangeObjective,INTRO,Lesson3Concept:
“TheBeginning”(contd),Self-introductionGreetIdentifyQualifyTopicTimeSurprisesQuestions,Lesson3Concept:
Presentation“TheDelivery”,Werememberonly:
Lesson3Concept:
“DeliveryAttitude”(contd),YourattitudeFirstimpressionsmatterPeopleassociateattitudeandappearancewithqualityofwork,Lesson3Concept:
“Posture&Delivery”(contd),Yourposture:
Feet:
HiptoshoulderwidthWeight:
Balanced,notrockingShoulders:
SquaretoaudienceArms:
Usesimplegesturesinaccordancewithwords(keepsattentionanddissipatesnervousenergy)Movement:
MovearoundtheroomwithpurposePocket:
Ahandinthepocketcreatesaninformalstyle(Butdonotplaywithkeysorcoins),Lesson3Concept:
“TheDelivery”(contd),YoureyecontactWhereFocusononeindividualatatimeHolduntilcompletedthoughtorphraseRandomize(3+seconds)KeepbodylanguageconsistentBenefitsOne-on-onecommunicationsimulationReduceanxietyConfidentappearancePace,Lesson3Concept:
“Voice&Delivery”(contd),YourvoiceClearLoudAssertivePause,Lesson3Concept:
“Humor&Delivery”(contd),HumorAppropriateforthetopicandNEVERoffensiveNohumoraboutnames,nationalities,etc.StopusinghumorifyouraudienceisunresponsiveAvoidjoke-bookhumor;originalityisbestGetyourtimingrightBespontaneous-takeadvantageofthemoment,Lesson3Concept:
TheEnd,SummarizethekeypointstheobjectivesMakeyourfinalclosingstatementinsuchawaythatyourmessageisdrivenhome.,Lesson3:
EnablingObjective3.2,Knowledge:
Describetheelementsforasuccessfulpresentation.Skill:
Applytheelementsforasuccessfulpresentationwhendeliveringatrainingclass.,Lesson3Concept:
SuccessfulPresentations,YouunderstandtheneedsofyourtraineesYouknowyoursubjectYouhaveplannedyourpresentationYouhaverehearsedproperlyYouareconfidentinmannerandstyleYouhaveeffectiveclassroommanagementskills,Lesson3Concept:
ElementsforSuccess,Timemanagement,Practice,Motivation,Classclimate,Lesson3Concept:
Timing,StartontimeBeconsistentwithtimingTrackcontentperiodicallyDevelopcontingencyplaniftheclassisrunningearlyorbehindBeflexible,butpragmatic,Lesson3Concept:
ClassroomClimate,FirstimpressionscountHavecourseclearlyidentifiedHaveyournameprominentlydisplayedUsetraineesnamesRefertotraineesideasandexamplesMaintaineyecontactThankthemforattentionandparticipation,Lesson3Concept:
Motivation,BepositiveSetrealisticgoalsExampleenthusiasticbehaviorPracticemakes“perfect”,Lesson3Concept:
Practice,PRACTICE,PRACTICE,PRACTICEDonotbetooformalAnticipateproblemsandhavesolutionsRelax,Lesson3Concept:
MakingTrainingStick,AuditoryVisualKinesthetic,Lesson3:
Review,ReviewQuestion1:
Whataresomeofthebasicconsiderationswhenpreparingforacourse?
ReviewQuestion2:
Whichpresentationapproachassuresthatthetraineewillretainthemostinformationfromalearningexperience?
ReviewQuestion3:
Themostimportantandessentialaspectwhenpreparingtopresen