mis12-信息系统复习参考13.doc

mis12-信息系统复习参考13.doc

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ManagementInformationSystems,12e（Laudon）

Chapter13BuildingInformationSystems

1）ThemostcommonformofIT-enabledorganizationalchangeisautomation.

Answer:

TRUE

Diff:

2 PageRef:

489

AACSB:

UseofIT

CASE:

Content

Objective:

13.1

2）Rationalizationofproceduresdescribesaradicalrethinkingofthebusinessmodels.

Answer:

FALSE

Diff:

2 PageRef:

490

AACSB:

ReflectiveThinking

CASE:

Content

Objective:

13.1

3）Failuretoaddressproperlytheorganizationalchangessurroundingtheintroductionofanewsystemcancausethedemiseofanotherwisegoodsystem.

Answer:

TRUE

Diff:

2 PageRef:

490

AACSB:

AnalyticSkills

CASE:

Evaluation

Objective:

13.1

4）TQMdescribesthemeasurementofqualityas3.4defectspermillion.

Answer:

FALSE

Diff:

2 PageRef:

490

AACSB:

ReflectiveThinking

CASE:

Content

Objective:

13.1

5）Thoroughtestingisnotrequiredif,duringtheprogrammingstage,thedesigndocumentsaresufficientlydetailed.

Answer:

FALSE

Diff:

2 PageRef:

499

AACSB:

AnalyticSkills

CASE:

Analysis

Objective:

13.2

6）Thesystemisnotinproductionuntilconversioniscomplete.

Answer:

TRUE

Diff:

2 PageRef:

501

AACSB:

UseofIT

CASE:

Content

Objective:

13.2

7）Documentationrevealshowwellthesystemhasmetitsoriginalobjectives.

Answer:

FALSE

Diff:

3 PageRef:

501

AACSB:

UseofIT

CASE:

Content

Objective:

13.2

8）Adataflowdiagramoffersalogicalandgraphicalmodelofinformationflow,partitioningasystemintomodulesthatshowmanageablelevelsofdetail.

Answer:

TRUE

Diff:

2 PageRef:

502

AACSB:

UseofIT

CASE:

Content

Objective:

13.3

9）Astructurechartisabottom-upchart,showingeachlevelofdesign,itsrelationshiptootherlevels,anditsplaceintheoveralldesignstructure.

Answer:

FALSE

Diff:

2 PageRef:

503

AACSB:

UseofIT

CASE:

Content

Objective:

13.3

10）Object-orienteddevelopmentismoreincrementalthantraditionalstructureddevelopment.

Answer:

TRUE

Diff:

2 PageRef:

504

AACSB:

UseofIT

CASE:

Content

Objective:

13.3

11）Objectsaregroupedintohierarchies,andhierarchiesintoclasses.

Answer:

FALSE

Diff:

2 PageRef:

504

AACSB:

UseofIT

CASE:

Content

Objective:

13.3

12）CASEtoolsfacilitatethecreationofcleardocumentationandthecoordinationofteamdevelopmentefforts.

Answer:

TRUE

Diff:

1 PageRef:

505

AACSB:

UseofIT

CASE:

Content

Objective:

13.3

13）Theoldestmethodforbuildinginformationsystemsisprototyping.

Answer:

FALSE

Diff:

2 PageRef:

506

AACSB:

UseofIT

CASE:

Content

Objective:

13.4

14）Prototypingismoreiterativethantheconventionallifecycle.

Answer:

TRUE

Diff:

2 PageRef:

507

AACSB:

UseofIT

CASE:

Content

Objective:

13.4

15）Aproblemwithprototypingisthatthesystemsconstructedusingthismethodmaynotbeabletohandlelargequantitiesofdatainaproductionenvironment.

Answer:

TRUE

Diff:

2 PageRef:

507

AACSB:

UseofIT

CASE:

Content

Objective:

13.4

16）End-user-developedsystemscanbecompletedmorerapidlythanthosedevelopedthroughtheconventionalsystemslifecycle.

Answer:

TRUE

Diff:

1 PageRef:

509

AACSB:

UseofIT

CASE:

Content

Objective:

13.4

17）Oneadvantageoffourth-generationtoolsisthattheycaneasilyhandleprocessinglargenumbersoftransactionsorapplicationswithextensiveprocedurallogicandupdatingrequirements.

Answer:

FALSE

Diff:

1 PageRef:

509

AACSB:

UseofIT

CASE:

Content

Objective:

13.4

18）Insomeformsofoutsourcing,acompanyhiresanexternalvendortocreatethesoftwareforitssystem,butoperatesthesoftwareonitsowncomputers.

Answer:

TRUE

Diff:

1 PageRef:

510

AACSB:

UseofIT

CASE:

Content

Objective:

13.4

19）Aprimarybenefitofoffshoreoutsourcingisthatthiscansubstantiallyreducehiddencosts.

Answer:

FALSE

Diff:

1 PageRef:

511

AACSB:

UseofIT

CASE:

Content

Objective:

13.4

20）Systemsdevelopmentactivitiesalwaystakeplaceinsequentialorder.

Answer:

FALSE

Diff:

2 PageRef:

514

AACSB:

UseofIT

CASE:

Content

Objective:

13.5

21）Whatistheprimarydrivingfactorinfirmstoselectdomesticoutsourcingfirmstobuildsystemsolutions?

A）totakeadvantageoftechnicalskillsthefirmdoesnothave

B）tosavelaborcosts

C）toavoidchangemanagementissues

D）alloftheabove

Answer:

A

Diff:

2 PageRef:

511

AACSB:

ReflectiveThinking

CASE:

Content

Objective:

13.4

22）ThefourkindsofstructuralorganizationalchangeenabledbyIT,inorderfromleasttomostrisky,are

A）rationalization,automation,reengineering,andredesigning.

B）rationalization,automation,reengineering,andparadigmshift.

C）automation,rationalization,reengineering,andparadigmshift.

D）automation,redesigning,restructuring,andparadigmshift.

Answer:

C

Diff:

2 PageRef:

489

AACSB:

AnalyticSkills

CASE:

Analysis

Objective:

13.1

23）Businessprocessesareanalyzed,simplified,andredesignedin

A）businessprocessredesign.

B）rationalizationofprocedures.

C）automation.

D）paradigmshifts.

Answer:

A

Diff:

2 PageRef:

490

AACSB:

ReflectiveThinking

CASE:

Content

Objective:

13.1

24）Inautomation

A）businessprocessesaresimplified.

B）businessprocessesarereorganizedtocutwasteandeliminaterepetitive,paper-intensivetasks.

C）standardoperatingproceduresarestreamlinedtoremovebottlenecks.

D）employeesareenabledtoperformtheirtasksmoreefficiently.

Answer:

D

Diff:

2 PageRef:

489

AACSB:

ReflectiveThinking

CASE:

Content

Objective:

13.1

25）Abankhasreworkeditsmortgageapplicationprocesssothatseveralstepsarehandledbycomputersoftware,andsomestepsarecombinedtoreducebottlenecksinprocessing.Thegoalistograduallyimproveitsefficiencyovertime.Thisisanexampleof

A）automation.

B）rationalizationofprocedures.

C）paradigmshift.

D）businessprocessredesign.

Answer:

B

Diff:

2 PageRef:

490

AACSB:

AnalyticSkills

CASE:

Analysis

Objective:

13.1

26）Anupscaleorganicfoodsgrocerychainisimplementinganinformationsystemthatwillenableittoaddsame-dayhomedeliveryofgroceriestoitscustomers.Thisisanexampleof

A）automation.

B）rationalizationofprocedures.

C）paradigmshift.

D）businessprocessredesign.

Answer:

C

Diff:

2 PageRef:

490

AACSB:

AnalyticSkills

CASE:

Analysis

Objective:

13.1

27）Inorder,whatarethefirstthreestepsinBPM?

A）

（1）identifyingprocessesforchange,

（2）analyzingexistingprocesses,（3）designingthenewprocess

B）

（1）analyzingexistingprocesses,

（2）identifyingprocessesforchange,（3）designingthenewprocess

C）

（1）identifyingprocessesforchange,

（2）designingthenewprocess,（3）implementingthenewprocess

D）

（1）analyzingprocessestochange

（2）designingthenewprocess,（3）measuringtheoptimizedprocess

Answer:

A

Diff:

2 PageRef:

492-493

AACSB:

ReflectiveThinking

CASE:

Content

Objective:

13.1

28）________provide（s）amethodologyandtoolsfordealingwiththeorganization'songoingneedtoreviseandoptimizeitsnumerousbusinessprocesses.

A）Businessprocessredesign

B）Businessprocessmanagement

C）CASEtools

D）TQM

Answer:

B

Diff:

3 PageRef:

491

AACSB:

ReflectiveThinking

CASE:

Content

Objective:

13.1

29）Theideathattheachievementofqualitycontrolisanendinitselfdescribesamainconceptof

A）BPM.

B）BPR.

C）sixsigma.

D）TQM.

Answer:

D

Diff:

3 PageRef:

490

AACSB:

ReflectiveThinking

CASE:

Content

Objective:

13.1

30）Whichprocessdevelopsadetaileddescriptionofthefunctionsthatanewinformationsystemmustperform?

A）feasibilitystudy

B）requirementsanalysis

C）systemsdesign

D）testplandevelopment

Answer:

B

Diff:

2 PageRef:

497

AACSB:

UseofIT

CASE:

Content

Objective:

13.2

31）Theentiresystem-buildingeffortisdrivenby

A）organizationalchange.

B）feasibilitystudies.

C）theinformationvaluechain.

D）userinformationrequirements.

Answer:

D

Diff:

2 PageRef:

497-498

AACSB:

AnalyticSkills

CASE:

Analysis

Objective:

13.3

32）Systemsdesign

A）describeswhatasystemshoulddotomeetinformationrequirements.

B）showshowthenewsystemwillfulfilltheinformationrequirements.

C）identifieswhichusersneedwhatinformation,where,whenandhow.

D）isconcernedwiththelogicalviewofthesystemsolution.

Answer:

B

Diff:

2 PageRef:

498

AACSB:

UseofIT

CASE:

Content

Objective:

13.2

33）Systemdesignspecificationsthataddressthecategoryofdatabasedesignissueswillincludespecificationsfor

A）transactionvolumeandspeedrequirements.

B）dataentry.

C）jobdesign.

D）programlogicandcomputations.

Answer:

A

Diff:

3 PageRef:

498

AACSB:

UseofIT

CASE:

Content

Objective:

13.2

34）Enablingorganizationstomakecontinualimprovementstomanybusinessprocessesandtouseprocessesasthefundamentalbuildingblocksofcorporateinformationsystemsisthegoalof

A）businessprocessmanagement.

B）businessprocessredesign.

C）workflowengineering.

D）workflowmanagement.

Answer:

A

Diff:

3 PageRef:

491

AACSB:

ReflectiveThinking

CASE:

Content

Objective:

13.1

35）Transferringdatafromalegacysystemtothenewsystemwouldbedefinedbywhichcategoryofsystemdesignspecifications?

A）input

B）database

C）manualprocedures

D）conversion

Answer:

D

Diff:

3 PageRef:

498

AACSB:

UseofIT

CASE:

Content

Objective:

13.2

36）Determiningmethodsforfeedbackanderrorhandlingwouldbedefinedbywhichcategoryofsystemdesignspecifications?

A）traininganddocumentation

B）userinterface

C）manualprocedures

D）securityandcontrols

Answer:

B

Diff:

3 PageRef:

498

AACSB:

UseofIT

CASE:

Content

Objective:

13.2

37）Unittesting

A）incl