BEC中级真题第二辑答案和听力原文.docx

BEC中级真题第二辑答案和听力原文.docx

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BEC中级真题第二辑答案和听力原文

BEC中级真题（第二辑）答案及听力原文

TeSt1

Reading

Part1

1C2A3B4D5A7C

Part2

8D9C10E11B12F

Part3

13D14A15C16B

Part4

19B20A

29D30B

21D22A

31C32B

23C

33B

24C25D

26A

27B

28C

Part5

34ITSELF

35IN

36

CORRECT

38

SEEN

39FROM

40CORRECT

41THOSE

42FOR

43WITH

44THAT

45CORRECT

Writing

Part1

To:

P.JOneS

From:

LUiSaGambOn

Date:

21NOVember2002

SUbject:

Lateness

MrJOneSJ

IhavenOtiCedthatyouOftenarriveIateforwork,especialIyOnMOndaymornings・ASyourCOlIeagUeSareStartingtoCOmPIainaboUtthat,youUnderStandthatUnlessthishabitchanges,IWiIltakediscipIinaryactionagainstyou.COmeandSeemetomOrrOWat9a.m.inmyOffiCe・Thankyou

Band5

AlICOntentPOintSareCOVereCI,USingnaturalSOUndingIanguageandaCOnSiStentIyappropriatetone.

Part2

RePOrtOnCUStomerCOmPIaints

INTRODUCTION

ThiSreporthasthePUrPOSeOfPreSentingthereasonsforCUStomerCOmPIaintsin2002.

FlELDINGS

TheCUStomerCOmPIaintsreceiVedin2002Were300in

to540inFebrUarybecauseOftheCOmPUterSyStem'sThereasOnSforCOmPIaintsfromJanUarytoMarChWereanalysed:

firstlytheCOmPanvreceivedCOmPlaintsforincorrectOrderSdeIivered・TheSeerrorsWerefewerinMarCh・

SeCOndIythetimetakentodeliveriStoohigh・buttheCOmPanyhasPIannedtorecruitnewagents.

FinalIyCUStomersCOmPIainforthePOOrPrOdUCtquaIity.InOrdertoSOlVethisPrOblemmorequaIityCOntrolsaremaking・

CONCLUSIONS

AtthemomentaIICUStomersaren'tSatisfiedbutmanymeasureshavebeentakentoimprovetheirSatiSfaCtion.

Band4

ThereisasatisfactoryrangeOfStruetures,WithSOmeerrors,butthesedonotimpedeUnderstanding.TheCOntentPOintsareadequatelycovered,andtheregisterisappropriate.TheinformationisgeneraIIyWelIorganised,USingheadingsandOtherdiSCOUrSemarkers・

LiStening

Part1

1.JAYE

2.CUSTOMERSERVICES

3.OFFICEASSISTANT

4.

4.EUROPEHoLIDAYS

5.BUSlNESSCARDS

6.MARKETlNGEXECUTIVES

8（THE）（COMPANY）EOGO

9INFORMATIONPACK

10.PARKHOTEL

11.FRONTGATE

12.NEWDESIGNS

Part2

13E

14B

15G

16F

17A18C19G

20H

21E

22.

B

Part3

23B

24

B

25C

26A

27C

28B

29

A

30C

TaPeSCript

LiStuningTeSt1

ThiSisIheBUSineSSEngIishCertificateVantage2,ListerlingTeSt1.

PartOne.OUeStiOnS1to12.

YOUWi//hearthreetelephoneCOnVerSatiOnSOrt∩essages・iVriteOneOrtwoU'ordsOranumberinthenumberedSPaCeSOnthenotesOrformsbelow.

Afteryouhave/istenedonce,replayeachrecording.

COnVerSatiOnOne.

OUeStiOnS1to4.

LOOkattheformbelow.

YOUWi//hearamanask/ngaCOIIeagUeforinformationaboutaformeremployee・

YOUhave15second'storeadthroughtheform.

[pause]

NOWIiStenfandfi//intheSPaCeS・

WOman:

PerSOnnel・・・

Man:

HelIOtit'sTimhere,fromFinance.

WOman:

Hi,Tim.

Man:

I'VehadaIetterfromthetaxOffiCeaboUtaStUdentWhOWOrkedhere

IastSUmmer-IWOnderifyouCOUIdIOOkhimupinyourrecords・

WOman:

Sure,What√sthename

Man:

TheSUrname'sJaye・FirstnameStephen・

WOman:

HOWdoesheSPeIIhiSSUrname

Man:

J-A-Y-E.GOtthat

WOman:

Ohyes,hereWeare・・・IiVeSatahundredandeighty-threeSChOOIROadt

BarnfieId・・・

Man:

Yes,that,StheOne・

WOman:

AndyouSayheWaSWOrkinginFinance

Man:

Uhm,CUStomerServices,actuaIIy.

WOman:

Aah一theyhadIOtSOfStUdentsWOrkingforthemIaStSUmmer・

Man:

WelI,thetaxPeOPIeWanttoknowhisexactjobtitle-I,mnotSUrewhy.

WOman:

MnlIIetmeSee・・・HeWaSanOffiCeassiStant.

Man:

Right,gotthat・TheyaISOWanttoknowaboUthiSmonthIyearnings・

WOman:

LefShaveaIOOk・・・fivehundredandthirty-eightPOUndSSeVentyamonth.・・Oh,sorry,heWaSaSCaIeone,SOthat,Sfourhundredandfifty-sevenPOUndSSiXty.Anythingelse

Man:

That'sfine,thanks.I'llSendthemtheinformationtoday・・・

[pause]

NOW/istentotherecordingagain.

[pause]

COnVerSatiOnTwo.

OUeStiOnS5to8.

LOOkatthenotebelow.

YOUWillhearamandescribingaPrObIemWithanorder.

YOUhave15SeCOndStoreadthroughthenote・

[pause]

NOWIiStenfandfillintheSPaCeS・

WOman:

HelIo,BIaCkWeIIPrinters・JUlieDaVidsonSPeaking・HOWmayIheIPyou

Man:

Hello.ThiSiSMarkJOneSfromEUrOPeHOIidays・IWaShopingtoSPeaktoStevenKirbyaboUttheStatiOneryyou*rePrintingforus.

WOman:

I,mafraidStever√sawayUrTtilFriday.

Man:

Oh-youSeeI'mnotVeryhappyWiththebusinessCardSandIWantedtoSee

ifICOUldmakeaCOUPIeOfChangestothePaPertoo.

WOman:

V/ouIdyouIikemetoPaSSOnamessage

Man:

Yes,PleaSe・Thethingis,I,Vejustreceivedyourproofs-thecardsthemseIvesarefine,butyouSeemtohavemisunderstoodthequantities・I'mSUreIaskedforfivehundredforeachOfthemarketingexecutiVeSandSeVenhundredandfiftyformebutyou'vePUteveryonedownforSeVenhundredandfifty.

WOman:

Right,I,VemadeanoteOfthat.ISthereanythingelse

Man:

Yes,WelIthisiSmymiStakereaIly.COUIdyouaskSteventomovetheCOmPanyIOgOfurthertotheIeftIt'stooClOSetotheaddressatthemoment・Ithinkthat,SaIIfornow・ThankS・

[pause]

NOWIiStentotherecordingagain.

[pause]

COnVerSatiOnThree.OUeStiOnSP-12

LOOkatthenotesbelow.

YOUWi//hearaWOmanmakingthearrangementsforadelegationWhOaregoingtoViSithercompany.

YOUhave15SeCOndStoreadthroughthenotes・

[pause]

NOW/istenfandfillintheSPaCeS.

WOman:

GeOff

Man:

YeS

WOman:

IjustWanttofinaIisethePreParatiOnSforthedeIegationnextWeek・Man:

Certainly.It'sThUrSday,isn'tit

WOman:

YeS・Now,CanyoumakeSUrethateachOfthemgetsanamebadgeandaninfOrnlatiOnPaCk・Thebadgesaredone,butyouTIneedtoPreParethePaCkSWithaIIthereIevantinfOrrnation.

Man:

Ok,thatShOUldr√ttaketoolong.WhataboUtCatering

WOman:

Coffee*SOrganisedforelevenandthree,butIUnCh-it,SatOne-WeneedtOreSerVeitfortWeIVePeOPIe・・・TheOffioerestaurarτtisclosednextweek・・・CanyouringtheParkHOtelTheGrandHOtelWaSabitdisappointingIaSttime.

Man:

ΓIIgetOntOthat.

WOman:

Now,they,IIbeCOmingStraightfromthestation,andtheirtaxiWiIIbringthemtothefrorτtgate,SOmakeSUreyou*retheretogreetthem.ThatTIbeaboUtten.

Man:

Ten・Andthen・・・

WOman:

IntOReCePtion,Ithink・MakeSUrethenewdesignsareOndispIay,IWantthemtoSeethosefirst・

Man:

OK.

WOman:

LetmeknowWhenit'saIIfinaIiSed・Bye・

[pause]

NOW/istentotherecordingagain.

[pause]

ThatistheendOfPartOne.YOUnowhave20SeCOndStoCheCkyouranswers・[pause]

PartTwo.OUeStiOnS13to22.

SeCtiOnOne.OUeStiOnS13to17.

YOUWi//hearfiVeShOrtrecordings

[pause]

NOW/istentotherecordingagain.

[pause]

ThatistheendOfPartOne.YOUnowSeCOndStoCheCkyouranswers.

[pause]

PartTwo.OUeStiOnS13to22.SeCtiOnOne.

OUeStiOnS13to17.

YOUWi//hearfiVeShOrtrecordings・

FOreachrecording,decideWhiChtypeOfdocumenttheSPeakeristaIkingabout.

WriteOneIetter（A-H）nexttothenumberOftherecording.

DOnotUSeanyIettermorethanonce.

AfteryouhavelistenedOnCefreplaytherecordings.

YOUhave15SeCOndStoreadthe/istA_H・

[pause]

NOWlisten,anddecideWhiChtypeOfdocumenteachSPeakeristaIkingabout.

[pause]Thirteen

WOman:

WeIInoWOnderthebank'sreturneditunpaid・Look,thefiguresdon'tmatchtheamountinWOrdS・IexpectSOnleOneWaSfillingitinintoomuchOfahurry.Let'ssee,we,dbetteriSSUeanotherOneStraightawaytoPayMrSBUrton,becauseit'IIbeanotherthreeWeekSifWeWaitforthenextCyCIeOfPayments.HerexpensesOnthatSaIeStripWerePrettyhigh,anditWOUIdn,tbefairtokeepherv/aitingmuchIOnger・

[pause]fourteen

Man:

SOmeOftheSUPPIiersareaIreadyaskingabouttheincreases・ITlcheck,butISeerTltorememberfromIaStweek'smeetingthatintheendWeagreedOnthreePerCent・SOWhatI'lldoiSgodowneachCOIUnlnandCaICUIatethenewamounts,andthenitCanbePrintedintimetobeinSertedintothenewbrochures・CanyouCheCkthefiguresforme,though,beforeitgoestothePrinters

[pause]f/fteen

Woman:

We'vejustreceivedthePaPerWOrkfromyouaboUtCIeaningOUrpremises,andIhavetoSaythatitdoesr√trefIectWhatWeagreedinOUrCOnVerSationIaStWeek・FOrOnething,itSaySthatWehavetoSUPPlyOUrSeCUritycode,andforanotheritSPeCifieSmonthlyPayrTlerτtinadvance,andItoldyoubothOfthosev/ereOUtOfthequestion.I'mafraidIrealIycan'tSignthis・COUldyouSendmearevisedOne

[pause]SiXteen

Man:

Ofcourse,thisOnlygivesaVerygeneraIPiCture・BUtasyouCansee,CaShiSaPartiCUIarlyheaIthyarea・That√sevenWhenWetakeintoaccountregularOUtgOingsonIOanSandIeasingequiPment,WhiChareincIUdedinthefinaltσtaIS・AndevenmoreSignificantly,UnPaidOrderSareactualIyexcludedfromthefinalCalCUlation.TheSerepresentaSUmOfapproximatelythirtythousandPOUndS・Withthatinmind,WeCanSaythatthecompany*SOVeraIIPOSitiOnisStiIlStrong・

[pause]SeVenteen

V/oman:

I,VejustaskedtheArdenCOnferenceCentreaboUtavaiIabiIityforOUrnexttrainingSeminar,andtheySaidtheyStillhaver√tbeenPaidfortheOnebeforeIaSt,WhiChShOUldhavebeendealtWithSiXmonthsago.I'vehadtoaskthemtoSendaduplicate!

WerealIymustbeCarefUl・ArdengiveUSVeryfavourablePrices,butWehaver√tgotaCOntractWiththem一CanyoudeaIVVithitstraightav/aySOWeStayintheirgoodbooks

[pause]

・VowIiStento