商务英语毕业论文范文.docx
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商务英语毕业论文范文
创作时间:
二零二一年六月三十日
学号:
20125061824
之南宫帮珍创作
商务英语写作论文
学院:
外国语学院
专业:
商务英语
年级:
2012级
姓名:
张胜男
论文题目:
ImplicationofCulturalDifferences
onInternationalBusinessNegotiations
指导教师:
李晶漪职称:
副教授
成绩:
2014年6月19日
Contents
Keywords3
摘要3
关键词4
2.TypesofCultureDifferences4
2.1ValueView4
2.2.NegotiatingStyle5
2.3.ThinkingModel5
3.ImpactofCulturalDifferencesonInternationalBusinessNegotiations5
3.1ImpactofValueViewsDifferencesonInternationalBusinessNegotiations6
3.2ImpactofNegotiatingStyleDifferencesonInternationalBusinessNegotiations6
3.3ImpactofThinkingModelDifferencesonInternationalBusinessNegotiation7
4.CopingStrategyofNegotiatingacrossCultures7
4.2OvercomingCulturalPrejudice8
4.3ConqueringCommunicationBarriers8
5.Conclusion9
Bibliography10
ImplicationofCulturalDifferencesonInternationalBusinessNegotiations
Name:
ZhangShengnanNo.:
20125061824
BusinessEnglishMajorSchoolofForeignLanguages
Supervisor:
LijingyiTitle:
AssociateProfessor
Abstract:
Thebusinessnegotiationsunderdifferentculturalconditionscometocross-culturalnegotiations.Withtheeconomicglobalizationandthefrequentbusinesscontacts,culturaldifferencesseemtobeveryimportant;otherwisetheycouldcauseunnecessarymisunderstanding,evenaffecttheresultofthebusinessnegotiations.Thismeansitisveryimportanttoknowthedifferentcultureindifferentcountriesandthewaystoavoidthecultureconflictsintheinternationalbusinessnegotiations.Thearticlecommencesfromthetypesofculturedifferences,thenitexplainstheimpactsoftheseculturedifferencesoninternationalbusinessnegotiationandfinallyitanalyzeshowtodealwiththeproblemoftheculturaldifferencescorrectlyinnegotiationprocess.Suchastandpointisemphasized:
Inthebusinessnegotiationsbetweendifferentcountries,negotiatorsshouldaccepttheotherparty’sculture,andtrytomakehimbeaccepted;thenmakeacorrectevaluationwiththehelpofvalidcommunicationanddiscovertheirrealbenefitsbetweenthem.Besides,weshouldknowclearlyandtrytoaccepttheculturedifferencesaspossibleaswecan.Itisveryimportantforthesuccessofculturenegotiations.
Keywords:
Culture;Culturaldifferences;Businessnegotiation;Impact
摘要:
分歧文化条件下的商务谈判就是跨文化谈判.在世界经济日趋全球化的今天,随着国际间商务交往活动的频繁和密切,各国间的文化不同就显得格外的重要,否则将会引起不需要的误会,甚至可能直接影响商务交往的实际效果.这味着如何化解各国分歧文化布景在国际商务谈判中是非常重要的.文章从文化差另外类型入手,然后解释了这些文化不同对国际商务谈判的影响,最后分析了如何正确解决谈判过程中文化差另外问题.文章强调了这样一个观点,在分歧国家商务谈判中,谈判员应该接受对方的文化,并试图是自己被对方所接受,然后在有效沟通的帮手下做出正确评估,并找出它们之间的真正利益.另外,们应该尽可能的清楚的了解并发现对方的文化.这对文化谈判的胜利至关重要.
关键词:
文化;文化不同;商务谈判;影响
1.Introduction
AlongwiththeadvancementglobalizationandChina’sWTOentry,businessenterprisesinChinahavetofacemoreandmorebusinessnegotiationswithforeignenterprises,especiallywithAmericanenterprises.Inthesenegotiations,Chinesenegotiatorssometimesfeeluncomfortable,puzzled,lost,irritatedandthealike,becauseofunfamiliarcustomandbehaviorsdemonstratedbyAmericannegotiators.Meanwhile,Americannegotiatorsconfrontthesamesituation.CultruraldifferencesbetweenChinaandwestcountriescouldcausemanyproblems.Therefore,understandingculturaldifferencesandovercomingthemiscrucialininternationalbusinessnegotiations.
Althoughthedefinitionofcultureisnumerousandvague,itiscommonlyRecognizedthatcultureisasharedsystemofsymbols,beliefs,values,attitudesandexpectations.Cultureisamajordeterminantinbusinessnegotiation.Sohaveaclearpictureofculturedifferencesifofgreatsignificance.
2.TypesofCultureDifferences
Theeastcountriesandwestcountrieshaveproduceddifferentculturesonthedifferentcontinents.Amongthedifferentcultures,valueviews,negotiatingstyleandthinkingmodelappearmoreobvious.
2.1ValueView
Valueviewisthestandardthatpeopleusetoassesobjectivethings.Itincludestimeview,equalityviewandobjectivity.Peoplemaydrawadifferentorevencontradictoryconclusionaboutthesamething.Valueviewisoneofthemostimportantdifferencesamongthemanyfactors.Itcaninfluencetheattitude,needsandbehaviorofpeople.Thevalueviewvariesfromnationtonation,peopleknowthattheeasternpersonfocusoncollectivism,whilethewesternpeoplepaymoreattentiontoindividualism.
2.2.NegotiatingStyle
Negotiatingstylereferstothetoleranceandgraceswhichthenegotiatorshowsinthenegotiation.Thenegotiatorsshowtheirnegotiatingstylethroughbehavior,mannersandthemethodofcontrollingnegotiationprocessduringthenegotiation.Thenegotiator’snegotiatingstylehasabearingontheirculturebackground.Accordingtotheculturedifferences,negotiatingstylefallsintotwotypes:
theeastnegotiatingstylepatternandthewestnegotiatingstylepattern.
2.3.ThinkingModel
Thinkingmodelreflectstheculture.Becauseoftheinfluencesofhistorybackground,continents,wordsandlivingmethod,differentnationsgeneratedifferentthinkingmodels.Surely,thereismorethanonethinkingmodelofanation,butoneismoreobviouscomparedwithothers.Asawhole,eastpeople,especiallyChinesehavestrongcomprehensivethinking,imagethinkingandcurvedthinking,whileanalyticalthinking,abstractthinkinganddirectthinkingarepossessedbythewestpeople.
3.ImpactofCulturalDifferencesonInternationalBusinessNegotiations
Withtherapiddevelopmentofeconomy,weneedtodobusinesswithbusinessmenunderdifferentculturebackground,soinordertoreachtradeagreement,itisnecessaryforustostudytheimpactofculturedifferencesoninternationalnegotiationinglobalbusinessactivities.Theimpactofculturedifferencesoninternationalnegotiationisextensiveanddeeply.Differentculturesdividethepeopleintodifferentgroupandtheyarealsotheobstaclesofpeople’scommunication.Accordingly,itisrequiredthatthenegotiatorshouldacceptthecultureofeachother.Furthermore,throughculturedifferences,itisimportantthatthenegotiatorrevealandunderstandtheotherparty’sgoalandbehaviorandmakehimorherselfbeacceptedbytheopponenttoreachagreementfinally.
3.1ImpactofValueViewsDifferencesonInternationalBusinessNegotiations
ValueViewsDifferencesonInternationalBusinessNegotiationsfallintothreetypes:
timeview,negotiationstyle,thinkingmodel.Eachhasbiginfluencesonbusinessnegotiation
Theobjectivityininternationalbusinessnegotiationreflectsthedegreetowhichpeopletreatanythings.WestpeopleespeciallyAmericanshaveastrongobjectivityontheunderstandingofissues.Atnegotiationtable,Americansdon’tcaremuchaboutrelationshipbetweenpeople.Theydon’tcareifthestatusoftheopponentisequaltotheirs.Theymakedecisionbasedonfactsanddata,notpeople.ThesayingthatpublicthingsusepublicwaysisareflectionofAmericanobjectivity.Therefore,AmericansemphasizethatBusinessmenshoulddistinguishpeopleandissues,whattheyarereallyinterestedinistheactualproblems.Butintheotherpartsoftheworld,itisimpossibleforthemtodistinguishpeopleandissues.
3.2ImpactofNegotiatingStyleDifferencesonInternationalBusinessNegotiations
Theimpactsofnegotiatingstyledifferencesoninternationalbusinessnegotiationmainlyexistinnegotiatingmethodandnegotiatingstructure.TakethenegotiationbetweenAmericaandChinaasaexample,sincetheorientalcaremoreaboutunityinthinking,theymethodtheyadoptinnegotiationisfromunitytoparts,fromthebigtolittle,fromtheabstracttotheconcrete,thatistosaytheyshouldeachagreementongeneralterms,thenbegintotalkabouttheconcreteterms.Andusuallynotuntiltheendofthenegotiationdotheymakecompromiseandpromisebasedonalltheitems,andthentoreachagreement.Thewestpeopleareinfluencedbyanalyticthinking,sopaymoreattentiontologicalrelationsbetweenthings.Theyconsidermoreaboutconcretethingsthanintegrity.Andtheytenddiscusstheconcreteitemsatthebeginningofnegotiation,sotheyoftenresolvetheprice,deliveryandissuancerespectivelyatfirst.Andtheymaymakecompromiseateverydetail,sothefinalcontractisthecombinationofmanylittleagreements.Thenegotiatingstructureislinkedwithcultures.Negotiatingstructuremostlyreferstothenumberoftheparticipants.Inbusinessnegotiation,theforeigndelegationisusuallycomposedby3-5people,whiletheChineseonecouldbemore15people.Thatresultsfromtheinfluenceofcollectivism.Sotheyoftensaidtotheirpartners:
Letusthinkaboutit.Letusdiscussit.Butthewestnegotiatorscouldmakethefinaldecisionwithoutgoingbackfordiscussion.Thatbecausetheiradmireindividualismandhardworking.Theyhavestrongindependence.Theywouldcarryonaccordingtothebestwaysafterknowingtheirgoals.What’smore,mostwestpeoplethinkthattheyhavetheabilitytodealwiththenegotiationsituationontheirown.Andtruly,theyarebraveenoughtotakeresponsibility.
3.3ImpactofThinkingModelDifferencesonInternationalBusinessNegotiation
ThethinkingmodelofChinesetendstobecomprehensive,concreteandcurved,whiletheAmericansareusuallyanalytic,abstractandstraight-line.WeChineseareaccustomedtotalkingaboutgeneralprinciplesatfirstandthenmoveontodetails.ToChinesenegotiators,thecoreisthegeneralguideline,andthedetailsaresubjecttotheguideline.Afterfiguringoutthebigpicture,otherproblemsareeasiertoresolve.ItisthemostobviousfeatureofChinesenegotiators.Butwestbusinessmen,especiallyAmericansarelikelytodiscussthedetailsfirstandtrytoavoidtheprinciple.Theyvaluedetailsverymuchandthinknotingabouttheuni