DialogDesigner 50 Sample Applications.docx

DialogDesigner 50 Sample Applications.docx

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DialogDesigner50SampleApplications

DialogDesigner

SampleApplications

Version5.0

Disclaimer

ThesampleapplicationsreleasedwithDialogDesignerareintendedtodemonstratespecificfunctionsortechnologies.Whilesomeapplicationswillrun“out-of-the-box”withtheDialogDesignersimulationvoicebrowseroronavoiceplatform（AvayaIRorAvayaVoicePortal）,theseapplicationsarenotguaranteedtorunwithouttheproperhardwareandtelephonysetup.Theseexamplesareintendedtobeusedastechnicalsamplesforreferenceonly,andnotproduction-readyapplications.

AdditionalsampleapplicationsarealsoavailableontheAvayaDevConnectportal.

Installationinstructions

1）InEclipse,makesurethattheTomcathomepropertyhasbeensetintheEclipsepreferences:

WindowàPreferencesàTomcat.BrowsefortherootdirectorywhereyouinstalledTomcat（i.e.C:

\ProgramFiles\ApacheSoftwareFoundation\Tomcat5.5,etc.）.

2）LocatethesampleDD__SampleApplications.zipandusingWinZIP（orsomeothercompressedfileextractionutility）unzipto,whereistheDialogDesignerreleaseversion（e.g.5.0）andisthebasedirectoryofyourEclipseinstallation.（Note:

ThesampleapplicationZIPfileisdistributedontheDialogDesignerreleaseCD,sobrowsetolocatethefile.Thesampleapplicationsmayalsobedownloadedfrom）.

3）UsingEclipse,importtheapplicationsintoyourEclipseworkspace.UseFileàImportàExistingProjectintoWorkspacetoselectoneormoreproject（s）andimportitintotheEclipseenvironment.（Note:

Thisassumesthatyourworkspaceisconfiguredtobe/workspace.IfyouhaveconfiguredyourEclipseenvironmenttouseaworkspaceinadifferentlocation,youwillhavetomanuallymovethesampleapplicationprojectstoyourworkspacelocation）.

NOTE:

ToreducethesizeofthesampleapplicationZIPfile,thesampleapplicationsaredistributedwithoutthescert.jarfile.WhentheapplicationsareimportedintoDialogDesigner,itwillpromptyoutoupdatetheruntimelibraries,whichwillcopythescert.jarintotheproject.

Sampleapplications

ThefollowingsampleapplicationsandmoduleshavebeenprovidedwithDialogDesigner:

∙ArrayExample

∙BloominBloomsLite

∙ConverseExample2

∙ConverseStep

∙DDIceCreamStore

∙DTMFToneMask

∙DynamicPhraseLoading

∙Events

∙GoogleWebservice1

∙InBandTonePulse

∙LexingtonLegends（requiresmodules:

StadiumDirections&CollectTicketInfo）

∙MultilingualHelloWorld

∙MyCreditCard

∙MyMathQuiz

∙MyTreasureMap

∙MyTroubleDesk

∙NBestExample

∙RecordMessage

∙RecordMessageOSDM

∙Spelling

∙StockAndWeatherAudio

∙TASExample

∙UserDefinedVXML

∙VoiceThermostat

MultilingualHelloWorld

Thisapplicationisthebasic“HelloWorld”withafewaddedenhancements.Afterthelanguagemenu,theapplicationsayshellotothecallerandpromptsthecallerforagreetingresponse.Aftercollectingthecaller’sresponse,theapplicationrepeatsthecaller’sutterance.Thentheapplicationasksiftheuserwantstogothroughtheapplicationagain.Ifcallerrespondswithanaffirmativeresponse,thentheappgoesbacktothelanguagemenutorepeat.ThislanguagesupportsEnglish&Spanishpromptsandgrammars.Onethingtonoteisthe“GoAgain”nodeusesamultilingualgrammarforyes/noinputandtheSpanishandEnglishgrammaritemsuse“true”and“false”forthetagvalueswhichallowsthecallflowtobranchbasedontheuserinputinterpretationratherthantheutterance（“yes”isdifferentfrom“si”,etc.）.Oneothernote,ifyouarerunningthisapplicationonMicrosoftASR/TTS,theSpanishsupportisbarelyfunctional,sodonotexpectverysuccessfulrecognitionsandtheTTSiscomical.ThemorerecentMicrosoftSpeechpackage（6.0）maytreatthisbetter,orifaSpanishTTS/ASRenginehasbeeninstalled,youmayhavebetterTTS/ASRexperiences.（Configurationnote:

ifyoudohaveaSpanishTTSengineinstalled,youwillhavetoconfiguretheprojectsothatitemitstheSpanishTTSlanguagetagintheVXMLsotheSpanishTTSengineisloadedatruntime.RefertotheDialogDesignerhelpcontentsforinformationonconfiguringlanguagesintheworkspaceandconfiguringlanguagesforaproject）.

RecordMessage

ThisisasimpleapplicationthatdemonstrateshowaRecorditemcanbeusedtoletacallerleaveamessage,listentothemessage,re-record,etc.ThisapplicationcanalsobereusedasamodulebecauseitreturnstheURLtotherecordedaudiofileasanoutputparameterfromthemodule.

RecordMessageOSDM

ThisapplicationisidenticaltoRecordMessageexceptitusestheRecordOSDMfromNuance.Inordertorunthisapplication,youmusthavepurchasedtheOSDMsNuance.AfteryouhaveinstalledandconfiguredtheOSDMsforthevoiceplatform,importtheOSDMsintoDialogDesignerinordertobuildRecordMessageOSDM.

NOTE:

AvayadoesnotprovideconfigurationortroubleshootingsupportforOSDMs.OSDMsmustbeconfiguredpriortoattemptingtousewithDialogDesigner.

Events

Thisapplicationdemonstrateseventhandlingaswellasevent-drivencallcontrol.ThereisaneventhandleronAppRootforthecustomeventtype“MyEvent”.ApromptandcollectnodecatchestheNoInput/NoMatchevents,playsapromptandthenthrowsa“MyEvent”.ThethirdtimetheMyEventiscaught,thecallisroutedtoadifferentdisconnectnodeandthecallends.ImportantthingstonotearetheuseofpromptlevelsontheME.promptandME3.prompt.

ArrayExample

OneofthefeaturesofDialogDesigneristheabilitytotreatruntimevariablesasacollection（orcanbethoughtofasanarray）.Collectionsareusefulwhenworkingwithresultsfromdatabasequeries,webservicecalls,oriftheASRenginereturnsmorethanonerecognitionresult（seeNBestExample）.ThisapplicationdemonstratesworkingwiththecollectionAPItopopulateacollectionvariablefromboththeGUIandfromJavacode.

TASExample

ThisapplicationdemonstratesinvokingaTASscriptviatheVXMLObjecttag.UsingtheVXMLObjecttagtoinvokeTASscriptsisanimportantwaytoleverageexistingand/orlegacyscriptsonanIRplatform.Thisexampleinvokesthe“avftst”TASscript.ForadditionalinformationoninvokingTASscriptsonIRusingtheVXMLObjecttag,refertoIR/TASdocumentation（HelpàApplicationdevelopmentàAdvancedapplicationdevelopmentàUsingVoiceXMLàCreatingaVoiceXMLapplicationàUsingtheVoiceXML