bec中级口试真题.docx
《bec中级口试真题.docx》由会员分享,可在线阅读,更多相关《bec中级口试真题.docx(15页珍藏版)》请在冰点文库上搜索。
bec中级口试真题
BEC中级口试全真试题PartⅡ
1.Whatisimportantwhenplanningapresentation
Findingoutabouttheaudience
Researchingthetopic
2.Whatisimportantwhenaimingtoimprovecustomerservice
StaffTraining
CustomerSatisfactionSurveys
3.Whatisimportantwhenmanagingaproject
EncouragingTeamwork
Keepingtoschedule
4.Whatisimportantwhenmotivatingstaff
Financialbenefits
CareerdevelopmentOpportunities
5.Whatisimportantwhendealingwithcompetition
Pricingpolicies
Advertisingstrategies
6.Whatisimportantwhenplanninghealthandsafetytraining
Selectingtopics
Selectingstafftoattend
7:
Whatisimportantwhenchoosingnewofficeequipment
Pricesanddiscounts
Brandnames
8.Whatisimportantwhenentertainingforeignbusinessclients
Venueforentertainment
CulturalDifferences
9.Whatisimportantwhenaimingtoreachnewmarkets
Marketresearch
Advertising
10.Whatisimportantwhenchoosingamanagementtrainingcoursetoattend
ProgramContentsLengthofcourse
11.Whatisimportantwhenrelocatingabusiness
LocalworkforceavailableLocationofsite
12.Whatisimportantwhenadvertisinganewproduct
TargetmarketsChoiceofmedia
13.Whatisimportantwhenstartinganewjob
KnowledgeofcompanyproceduresHelpfromcompanystaff
14.Whatisimportantwhenselectingstaffformarketingtripsabroad
15.Whatisimportantwhenaimingtoreduceproductioncosts
Efficiencyofproductionline
Costofrawmaterials
15.Whatisimportantwhenchoosingpeopletoworkinteams
Varietyofexperience
Personalqualities
16.Whatisimportantwhendealingwithaheavyworkload
Timemanagement
Sharingtasks
17.Whatisimportantwhendevelopingnewproducts
Marketresearch
Pricing
18.Whatisimportantwhenbeinginterviewedforajob
Informationaboutthecompany
Personalappearance
19.Whatisimportantwhenexhibitingatatradefair
Qualityofdisplay
Staffselected
20.Whatisimportantwhenintroducingarewardsystemforstaff
Purposeoftherewardsystem
Typesofrewardoffered
21.Whatisimportantwhenentertainingclients
Typesofactivities
Cost
22.Whatisimportantwhenchoosingretailpremisestorent
Location
Lengthofcontract
23.Whatisimportantwhendecidingonpackagingforproducts
Image
Productionprocess
24.Whatisimportantwhenselectingstaffforpromotion
Attitudetowork
Currentperformance
25.Whatisimportantwhenconsideringacareerchange
Futurestudyortraining
Opportunitiesforfuturepromotion
26.Whatisimportantwhenplanninganadvertisingcampaign
Marketresearch
Selectingappropriatemedia
27.Whatisimportantwhenchoosingtransportforabusinesstrip
ConvenienceCost-effectiveness
28.Whatisimportantwhenaimingforpromotion
QualityofperformanceCompanyloyalty
29.Whatisimportantwhenexportinggoodsorservicesforthefirsttime
PersonalContacts
Professionaladvice
30.Whatisimportantwhendealingwithcomplaintsfromclients
Offeringanapology
Suggestingasolutiontotheproblem
31.Whatisimportantwhensettingpricesfornewproducts
Productioncosts
Competitors
’prices
32.Whatisimportantwhenaimingtoreducestaffturnover
Financialincentives
Careerstructure
33.Whatisimportantwhenplanningthelayoutofanewstore
Attractiveness
Securityofgoods
34.Whatisimportantwhenchoosinganewsalesagent
Experienceofagent
Numberofcontacts
35Whatisimportantwhenmonitoringthequalityofserviceprovided
Feedbackfromcustomers
Checkingsalesfigures
36:
Whatisimportantwhen
⋯
selectingapplicantsforajob
workexperience
personalqualities
37:
Whatisimportantwhen
⋯
choosinganewsupplier
priceanddiscounts
reputation
38:
Whatisimportantwhen
⋯
aimingtoimproveproductionquality
up-to-dateequipment
staff
training
39:
whatisimportantwhen
⋯
preparingforajobinterviewstudyingthejobadvertisement
findingout
aboutthecompany
40:
whatisimportantwhen
⋯
decidingwhethertoattendaconference
venue
speakers
41:
Whatisimportantwhen
⋯
developingnewproducts
marketresearch
costs
involved
BEC中口全真PartIII
1.ProgramforNewStaff
Themanufacturingcompanyyouworkforwouldliketointroduceafullprogrammeoftrainingfornewstaff.Youhavebeenaskedtohelppreparetheprogramme.
Discussthesituationtogether,anddecide:
---whatshouldbecoveredbythetrainingprogramme
---howelsenewstaffcanbehelpedtosettleintotheirjobsasquicklyaspossible
2CompanyDressCode
YourManagingDirectorisunhappywiththegeneralstandardofdressamongstaff.
Youhavebeenaskedtomakerecommendationsaboutintroducingadress
codeorcompanyuniform.
Discussthesituationtogether,anddecide:
---whattheadvantagesanddisadvantagesofhavingacompanyuniformwouldbe
---whatkindofdresscodewouldbeappropriateforstaffindifferenttypesofjobs
3StaffTraining
Yourcompanyhasdecidedtouseanoutsideagencyfortrainingsalesstaff.
Youhavebeenaskedtohavepreliminarydiscussionswiththeagencyto
organisethis.
Discussthesituationtogether,anddecide:
---whatinformationyouwillneedtoprovidefortheagency
---whatkindsofquestionsyouwillneedtoasktheagency4.CompanyVideo
Themanufacturingcompanyyouworkforisplanningtomakeavideotoshow
topotentialcustomersandinvestors.Youhavebeenaskedtohelpwith
planningthevideo.
---Discussthesituationtogether,anddecide:
---whichdepartmentsandactivitiesinthecompanyshouldbeincludedinthe
video
---whichcompanypersonnelshouldappearinthevideo
5.BusinessMagazineArticle
Aninternationalbusinessmagazineissendingajournalisttowriteaboutyour
region,andwantstoincludeanarticleabouttheretailcompanyyouworkfor
Youhavebeenaskedbyyourcompanytohelpthejournalistplanthearticle.
Discussthesituationtogether,anddecide:
.
---whatkindsofinformationshouldbeincludedinthearticle
---howthisarticlecouldbenefityourcompany
Theretailcompanyyouworkforhasdecidedtoopenabranchabroadforthefirsttime.
Youhavebeenaskedtohelpwiththeplanningofthenewbranch.
---whatstaffingarrangementsmightbenecessaryforthenewbranch
---whichinformationaboutpremisesinthatcountryitwouldbeusefultofindoutabout
7.EntertainingForeignClients
includingonenon-workingday.
---whatkindsofactivitieswouldbesuitableforthevisit
---whatinformationitwouldbeusefultoknowabouttheclientsbefore
finalizingtheprogram
8.WorkExperienceProgramme
Themanufacturingcompanyyouworkforhasdecidedtoofferatwo-week
workexperienceprogrammeforasmallgroupofstudentsfromalocal
businesscollege.
Youhavebeenaskedtohelpwiththepreparationsforthisprogramme.
Discussthesituationtogether,anddecide:
---whatkindsofworkexperiencethecompanymightoffer
---howtheparticipantsshouldbeselected
Yourcompanyisplanningtooffer30hoursofEnglishlanguagetrainingtoemployees.
Youhavebeenaskedtohelpwiththeplanningandorganizationofthetraining.
---howtoencourageemployeestotakepartinthetraining
---whatkindofschedulewouldbesuitableforthetraining10.Teamwork
Yourcompanyissendingasmallgroupofemployeesawaytogetherforthree
daystoencouragethemtoworkasateam.Youhavebeenaskedtohelpplantheprogramme.Discussthesituationtogether,anddecide:
---whatpracticalarrangementsthecompanyneedstomakebeforethetrip
---whatworkandleisureactivitieswouldbesuitableforthegroup
11.ForeignBusinessTrip
Yourcompanyisattendingatradefairinaforeigncountryforthefirsttime.
Youhavebeenaskedtohelpwiththepreparationsforthetrip.
Discussthesituationtogether,anddecide:
---whattravelandaccommodationarrangementsyouwillneedtomakebeforethetrip
---whichkindsofbusinesscustomsintheforeigncountryitwouldbeusefultoknowabout,andhowtofindoutaboutthesebeforethetrip12.(Forthreecandidates)EntertainingForeignClients
Yourcompanyisentertainingagroupofforeignclientsforthreedays,
includingonenon-workingday.
Youhavebeenaskedtoplanaprogrammeforthevisit.
Discussthesituationtogether,anddecide:
---whatkindsofactivitieswouldbesuitableforthevisit
---whichmembersofstaffshouldaccompanythevisitors
---whatinformationitwouldbeusefultoknowabouttheclientsbefore
finalizingtheprogramme
13.ForthreecandidatesWorkExperienceProgramme
Themanufacturingcompanyyouworkforhasdecidedtoofferatwo-week
workexperienceprogrammeforasmallgroupofstudentsfromalocal
businesscollege.
Youhavebeenaskedtohelpwiththepreparationsforthisprogramme.
Discussthesituationtogether,anddecide:
---whatkindsofworkexperiencethecompanycouldoffer.howtheparticipantsshouldbeselected
---whatfeedbackandevaluationshouldtakeplaceaftertheprogrammehasfinished
14ForthreecandidatesEnglishLanguageTraining
Yourcompanyisplanningtooffer30hoursofEnglishlanguagetrainingto
employees.
Youhavebeenaskedtohelpwiththeplanningandorganizationofthetraining.
---whichstaffwouldbenefitmostfromEnglishlanguagetraining.howto
encourageemployeestotakepartinthetraining
---whatkindofschedulewouldbesuitableforthetraining
15ForthreecandidatesTeamwork
Yourcompanyissendingasmallgroupofemployeesawaytogetherforthree
daystoencouragethemtoworkasateam.
---wh