《雇员培训与开发》课后练习题TBChap009.docx

《雇员培训与开发》课后练习题TBChap009.docx

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Chapter09-EmployeeDevelopmentandCareerManagement

Chapter9

MultipleChoice

1.Whichofthefollowingstatementsistrueaboutthedifferencesbetweentraininganddevelopment?

a.Trainingisfuture-oriented,whiledevelopmentfocusesmoreonthepresentissues.

b.Trainingfocusesonpreparingemployeesforcurrentjobs,butdevelopmentpreparesthemforotherpositionsinthecompany.

c.Useofworkexperiencesishigherintrainingthanitisindevelopment.

d.Employeeparticipationintrainingisvoluntary,whereasindevelopment,employeeparticipationhastobeforced.

Answer:

B

DifficultyLevel:

Medium

2.Anemployee’sproteancareer:

a.iscontrolledbytheavailabilityofpositionsinacompany.

b.islimitedtoachievementsatwork.

c.isbasedonthefeelingofpridethatcomesfromachievinglifegoals.

d.issolelydeterminedthroughsignalstheemployeereceivesfromthecompany.

Answer:

C

DifficultyLevel:

Easy

3. referstotheuseofinformationbyemployeestodeterminetheircareerinterests,values,aptitudes,andbehavioraltendencies.

a.Realitycheck

b.Goalsetting

c.Self-assessment

d.Actionplanning

Answer:

C

DifficultyLevel:

Easy

4.Inthe stageofthecareermanagementprocess,employeesreceiveinformationon

howthecompanyevaluatestheirskillsandknowledgeandwheretheyfitintothe

company’splans.

a.actionplanning

b.self-assessment

c.goalsetting

d.realitycheck

Answer:

D

DifficultyLevel:

Easy

9-11

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5.The isapersonalityassessmenttoolusedforteambuildingandleadershipdevelopmentthatidentifiesemployees’preferencesforenergy,informationgathering,decisionmaking,andlifestyle.

a.nine-boxgrid

b.Myers-BriggsTypeInventory

c.BostonConsultingGroupmatrix

d.360-degreeassessmentsystem

Answer:

B

DifficultyLevel:

Easy

6.Anin-basketexerciseistypicallydesignedtomeasurethe ofamanager.

a.psychomotorskills

b.administrativeskills

c.conflictresolutionskills

d.emotionalintelligence

Answer:

B

DifficultyLevel:

Easy

7.Inassessmentcenters,schedulingexercisestypicallyevaluateemployees’ .

a.leadershipskills

b.problem-solvingabilities

c.oralcommunicationskills

d.psychomotorskills

Answer:

B

DifficultyLevel:

Easy

8.Inupwardfeedback,managers’behaviorsorskillsareevaluatedby .

a.theirbosses

b.theirpeers

c.theirsubordinates

d.externalcustomers

Answer:

C

DifficultyLevel:

Easy

9.Whichofthefollowingisalimitationofthe360-degreefeedbacksystem?

a.Managers’behaviorsorskillsareevaluatedonlybysubordinates.

b.Employeescannotcomparetheirownpersonalevaluationswiththeviewsofothers.

c.Afacilitatorisneededtohelpinterprettheresults.

d.Thefeedbackfromthe360-degreeassessmentcannotbelinkedtodevelopmentplans.

Answer:

C

DifficultyLevel:

Medium

10.Sendingemployeesoninternationalassignmentsandprojectsisanexampleofthe approachtoemployeedevelopment.

a.formaleducation

b.assessment

c.mentoring

d.jobexperience

Answer:

D

DifficultyLevel:

Easy

11.Jobenlargementreferstotheprocessof:

a.hiringmorepeopleforthesamejobcategory.

b.movingemployeesuptheorganizationalhierarchy.

c.addingchallengesornewresponsibilitiestoanemployee'scurrentjob.

d.addingmorejobsinadepartmentinordertoreduceemployeestress.

Answer:

C

DifficultyLevel:

Easy

12. givesemployeesaseriesofjobassignmentsinvariousfunctionalareasofthecompanyormovementamongjobsinasinglefunctionalareaordepartment.

a.Jobrotation

b.Jobenlargement

c.Onboarding

d.Externship

Answer:

A

DifficultyLevel:

Easy

13.Whichofthefollowingisanegativeoutcomeofjobrotation?

a.Itfailstoprovideemployeeswithaholisticviewofthecompany’sgoals.

b.Itcreatesashort-termperspectiveonproblemsandsolutions.

c.Itcannotbeusedforalllevelsandtypesofemployees.

d.Ithasnoassociationswithsalarygrowthandpromotionrates.

Answer:

B

DifficultyLevel:

Medium

14.Whichofthefollowingstatementsistrueabouttransfersasapartofjobexperiences?

a.Itisapunishmentforpoorperformanceandithindersthedevelopmentofskills.

b.Itreferstoalateralmovementtoajobwithsimilarresponsibilities.

c.Itnecessarilyincreasesjobresponsibilitiesorcompensation.

d.Itrequiresemployeestotakeafull-timeoperationalroleatanothercompany.

Answer:

B

DifficultyLevel:

Medium

15. allowemployeesmoretimeforpersonalpursuitssuchaswritingabookorspendingmoretimewithyoungchildren,bygrantingatemporaryleaveofabsencefromthecompany.

a.Jobenlargements

b.Apprenticeships

c.Sabbaticals

d.Jobrotations

Answer:

C

DifficultyLevel:

Easy

16.Employeedevelopmentneedorgoalofjobrotationisto:

a.developnewskillsbycontinuinginthecurrentpositionorjob.

b.learnaboutanotherfunction,division,orproductinthesameorganization.

c.reducejobstressorachievebetterworkandnon-workbalance.

d.obtainjobexperiencesanddevelopskillsinjobsnotavailableinthecompany.

Answer:

B

DifficultyLevel:

Medium

17. isatypeofinterpersonalrelationshipapproachtodevelopmentinwhichasuccessfulsenioremployeehelpsdevelopagroupoffourtosixlessexperiencedemployees.

a.Executiveeducationprogram

b.Groupmentoringprogram

c.Calibrationgroupprogram

d.Leaderlessgroupprogram

Answer:

B

DifficultyLevel:

Easy

18.Whichofthefollowingischaracteristicofsuccessfulformalmentoringprograms?

a.Mentorandprotégéparticipationisinvoluntary.

b.Thementor–protégématchingprocesslimitstheabilityofinformalrelationshipstodevelop.

c.Thementor–protégérelationshipstayslongduetothefearofpunishment.

d.Thementorandprotégépursuetherelationshipbeyondtheformalperiod.

Answer:

D

DifficultyLevel:

Medium

19.Whichofthefollowingistrueofcoachingemployees?

a.Coachinginvolvesprovidingresourcessuchasmentors,courses,orjobexperiences.

b.Agoodcoachisanindividualwhoknowsalltheanswers.

c.Agoodcoachhasastrongdesiretotellotherswhattodo.

d.Employeeswhoaregoingtobecoachedneedtobeconcernedwiththeirreputation.

Answer:

A

DifficultyLevel:

Easy

20.Theprocessofdevelopingasuccessionplantypicallybeginswith:

a.identifyingtheemployeesincludedinthesuccessionplan.

b.identifyingthepositionsincludedinthesuccessionplan.

c.developingstandardstoevaluatepositions.

d.determiningwaystomeasureemployeepotential.

Answer:

B

DifficultyLevel:

Medium

21.Thecoreemployeesinthenine-boxgridarethosewith:

a.highpotentialandhighperformance.

b.lowpotentialandoutstandingperformance.

c.highpotentialandlowperformance.

d.moderatepotentialandsolidperformance.

Answer:

D

DifficultyLevel:

Medium

22.Inthenine-boxgrid,high-potentialandhighperformingemployeeswhoshouldbedevelopedforleadershippositionsinthecompanyaretermedas .

a.coreemployees

b.starperformers

c.strongcontributors

d.subjectexperts

Answer:

B

DifficultyLevel:

Easy

23.Accordingtothenine-boxgrid,thedevelopmentplanforemployeeswithoutstandingperformancebutlowpotentialtypicallyemphasizes:

a.findingthemexperiencesthatwillcontinuetofacilitatecreativityandinnovation.

b.movingthemtoapositionthatbestmatchestheirskillset.

c.performanceimprovementintheircurrentposition.

d.developingthemforleadershippositionsinthecompany.

Answer:

A

DifficultyLevel:

Medium

24. referstotheprocessofhelpingnewhiresadjusttosocialandperformanceaspectsoftheirnewjobs.

a.Externship

b.Offshoring

c.Repatriation

d.Onboarding

Answer:

D

DifficultyLevel:

Easy

25.Whichofthefollowingmakesasocializationprogramineffective?

a.Includinginformationontechnicalaspectsofthejobinthesocializationprogram

b.Introducingtheemployeetocompany-relatedrulesandregulations

c.Restraininginteractionsbetweennewhiresandcurrentemployees

d.Trackingemployeeprogressatdifferentpointsuptooneyear

Answer:

C

DifficultyLevel:

Medium

True/False

1.Developmentinvolveslearningthatisnotnecessarilyrelatedtotheemployee’scurrentjob.

a.True

b.False

Answer:

A

DifficultyLevel:

Easy

2.Inaproteancareer,employeesdonottakeresponsibilityformanagingtheircareers.

a.True

b.False

Answer:

B

DifficultyLevel:

Easy

3.Incomparisontotraditionalcareerpatterns,careerpatternsinvolvingmovementacrossspecializationsordisciplinesarebecominglessprevalent.

a.True

b.False

Answer:

B

DifficultyLevel:

Medium

4.Discussingperformanceanddevelopmentinthesamemeetingisdifficultbecausetheyhavedifferentobjectives.

a.True

b.FalseAnswer:

A

DifficultyLevel:

Medium

5.Performanceappraisaldiscussionsaremorelong-termthandevelopmentdiscussions.

a.True

b.False

Answer:

B

DifficultyLevel:

Medium

6.Competenciesincludeknowledge,skills,andabilitiesofemployees,butnottheirpersonalcharacteristics.

a.True

b.False

Answer:

B

DifficultyLevel:

Easy

7.Companiesrelyonin-houseprogramsbecausetheycanbeeasilyevaluatedusingcompanymetrics.

a.True

b.False

Answer:

A

DifficultyLevel:

Easy

8.Assessmentscanbeusedtoidentifydecisionprocessesorcommunicationstylesthatinhibitateam’s