谷歌行为准则Code of conduct google.docx

谷歌行为准则Code of conduct google.docx

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谷歌行为准则Codeofconductgoogle

Codeofconductgoogle

Preface

Ourinformalcorporatemottois"Don‘tbeevil."WeGooglersgenerallyrelatethosewordstothewayweserveourusers–aswellweshould.Butbeing"adifferentkindofcompany"meansmorethantheproductswemakeandthebusinesswe‘rebuilding;itmeansmakingsurethatourcorevaluesinformourconductinallaspectsofourlivesasGoogleemployees.

TheGoogleCodeofConductisthecodebywhichweputthosevaluesintopractice.Thisdocumentismeantforpublicconsumption,butitsmostimportantaudienceiswithinourownwalls.Thiscodeisn‘tmerelyasetofrulesforspecificcircumstancesbutanintentionallyexpansivestatementofprinciplesmeanttoinformallouractions;weexpectallouremployees,temporaryworkers,consultants,contractors,officersanddirectorstostudytheseprinciplesanddotheirbesttoapplythemtoanyandallcircumstanceswhichmayarise.

Thecoremessageissimple:

BeingGooglersmeansstrivingtowardthehighestpossiblestandardofethicalbusinessconduct.Thisisamatterasmuchpracticalasethical;wehiregreatpeoplewhoworkhardtobuildgreatproducts,butourmostimportantassetbyfarisourreputationasacompanythatwarrantsourusers‘faithandtrust.Thattrustisthefoundationuponwhichoursuccessandprosperityrests,anditmustbere-earnedeveryday,ineveryway,byeveryoneofus.

Sopleasedoreadthiscode,andthenreaditagain,andrememberthatasourcompanyevolves,TheGoogleCodeofConductwillevolveaswell.Ourcoreprincipleswon‘tchange,butthespecificsmight,soayearfromnow,pleasereaditathirdtime.Andalwaysbearinmindthateachofushasapersonalresponsibilitytodoeverythingwecantoincorporatetheseprinciplesintoourwork,andourlives.

I.ServingOurUsersbacktotop

Googlehasalwaysflourishedbyservingtheinterestsofourusersfirstandforemost.Ourgoalistobuildproductsthatorganizetheworld‘sinformationandmakeitaccessibletoourusers.HereareseveralprinciplesthatallGooglersshouldkeepinmindasweworktowardthatgoal.

a.Usefulness

Ourproducts,featuresandservicesshouldmakeGooglemoreusefulforourusers,whetherthey‘resimplesearchusersoradvertisers,largeorsmallcompanies.Wehavemanydifferenttypesofusers,butoneprimarygoalforservingthemall."Isthisuseful?

"istheonequestioneveryGooglershouldkeepinmindduringanytask,everyday.

b.Honesty

Ourcommunicationswithourusersshouldbeappropriatelyclearandtruthful.Ourreputationasacompanyouruserscantrustisamongourmostvaluableassets,anditisuptoallofustomakesurethatwenourishthatreputation.

c.Responsiveness

Partofbeingusefulandhonestisbeingappropriatelyresponsive:

recognizingrelevantuserfeedbackwhenweseeit,anddoingsomethingaboutit.Wetakeprideinrespondingtocommunicationsfromourusers,whetherintheformofcommentsorquestions,problemsorcompliments.

d.TakingAction

SayingthatGoogle,andtheproductsandservicesweproduce,shouldbeuseful,honestandresponsiveisonething;achievingthatgoal100percentofthetimeis,ofcourse,quiteanother.Thatmeansthatimprovingourworkovertimeislargelycontingentonthevigilanceofourstaff.Anytimeyoufeelourusersaren‘tbeingwellserved,don‘thesitatetobringittotheattentionoftheappropriateperson.Googlersdon‘tsitbackandsaynothingwhentheinterestsoftheuserareatstake.Whenyoufeelit‘swarranted,weencourageyoutotakeastand.

II.RespectingEachOtherbacktotop

Googleiscommittedtomaintainingasupportiveworkenvironmentinwhichallemployeesreachtheirfullestpotentialasparticipantsinandcontributorstooursharedendeavor.Tothisend,everyGooglerisexpectedtodohisorherutmosttopromotearespectfulworkplaceculturethatisfreeofharassment,intimidation,biasanddiscriminationofanykind.Ifyouknowofasituationinwhichyoufeeltheseconditionsaren‘tbeingmet,youshouldimmediatelyreportthefactsofthesituationtoyoursupervisorortheHumanResourcesDepartmentorboth.TheimportantthingisthatyoubringthemattertoGoogle‘sattentionpromptlysothatanyconcernofdiscriminationorharassmentcanbeinvestigatedandaddressedappropriately.

a.EqualOpportunityEmployment

Googleisanequalopportunityemployer.Employmenthereisbasedsolelyuponone‘sindividualmeritandqualificationsdirectlyrelatedtoprofessionalcompetence.Wedon‘tdiscriminateonthebasisofrace,color,religion,nationalorigin,ancestry,pregnancystatus,sex,age,maritalstatus,disability,medicalconditionorsexualorientation,oranyotherbasisprotectedbylaw.WewillalsomakeallreasonableaccommodationstomeetourobligationsundertheAmericanswithDisabilitiesAct（ADA）andstatedisabilitylaws.

b.HarassmentandDiscrimination

Googleiscommittedtomaintainingaworkplaceenvironmentfreefromdiscriminationandharassment.Inkeepingwiththispolicy,Googlestrictlyprohibitsunlawfuldiscriminationorharassmentofanykind,includingdiscriminationorharassmentonthebasisofrace,color,veteranstatus,religion,gender,sex,sexualorientation,age,mentalorphysicaldisability,medicalcondition,nationalorigin,maritalstatusoranyothercharacteristicsprotectedbylaw.

Westrictlyprohibitallformsofunlawfulharassmentonthepartofallemployees,temporaryworkers,independentcontractors,interns,andotherprofessionalserviceproviders.Weprohibitunlawfulharassmentinanyform,includingverbal,physicalorvisualharassment.

Sexualharassmentincludes,butisn‘tlimitedto,makingunwantedsexualadvancesandrequestsforsexualfavorswhere

（1）submissiontosuchconductismadeanexplicitorimplicittermorconditionofemployment;

（2）submissiontoorrejectionofadvancesisusedasthebasisforemploymentdecisionsaffectinganindividual,includinggrantingofemployeebenefits;or（3）unwantedconducthasthepurposeoreffectofsubstantiallyinterferingwithanindividual‘sworkperformanceorcreatinganintimidating,hostileoroffensiveworkingenvironment,evenifitdoesnotleadtotangibleoreconomicjobconsequences.

Ifyoubelieveyou‘vebeenharassedbyanyonewithwhomyoucomeintocontactatGoogle,youmustimmediatelyreporttheincidenttoyoursupervisor,theDirectorofHumanResourcesorboth.Similarly,supervisorsandmanagerswhoknowofanysuchincidentmustimmediatelyreporttheharassmenttoHumanResources,whichwillpromptlyandthoroughlyinvestigateanycomplaintsandtakeappropriatecorrectiveactionwhenitiswarranted.EmployeeswhoarefoundtohaveviolatedthisCodearesubjecttodisciplineuptoandincludingimmediatedischarge.

Retaliationforreportinganyincidentsofdiscriminationorharassmentorperceiveddiscriminationorharassment,formakinganycomplaintsofdiscriminationorharassment,orparticipatinginanyinvestigationofincidentsofdiscriminationorharassmentorperceiveddiscriminationorharassmentisstrictlyprohibited.Ifacomplaintofretaliationissubstantiated,appropriatedisciplinaryaction,whichmayincludedischarge,willbetaken.

Toooftenonehearsstoriesofemployeeswhowereharassed,oftenforlongperiodsoftime,butdidn‘tfeelcomfortablecomingforward.WewanttomakeentirelyclearthatGoogleisnot,andneverwillbe,thekindofcompanyinwhichanyemployeeshouldeverfeelthatway.Ifyoufeelthere‘saproblem,pleaseletusknowaboutitrightawaysothatanyconcernofdiscriminationorharassmentcanbeinvestigatedandaddressedpromptlyandappropriately.

c.DrugandAlcoholUse

Ourpositiononsubstanceabuseisquitesimple:

weconsiderittobeincompatiblewithouremployee‘shealthandsafety,nottomentiontheirchancesoflong-termsuccesswiththiscompany.Employeeswhoareundertheinfluenceofalcoholordrugswhileonthejobcanendangerthemselvesandothersandcreateseriousdisruptions.So,whileanyGooglerwhohascrackedopenabeerataGoogle-sponsoredevent,suchasataFridayafternoonTGIF,knowsthatthelegalconsumptionofalcoholbyadultsisn‘tabsolutelyprohibitedontheGooglecampus,wewishalsotomakeclearthatGooglestrictlyprohibitstheuse,manufacture,possession,purchase,saleordistributionofanyillegaldrugorcontrolledsubstancewhileperformingcompanybusiness.ItalsogoeswithoutsayingthatwhileperformingGooglebusinessorattendingaGoogle-sponsoredevent,alcoholconsumptionisonlyallowedtotheextentthatitissituationallyappropriateanditsusedoesnotleadtoimpairedperformanceorinappropriatebehavior,endangerthesafetyofanyoneorviolatethelaw.

Incaseswhereanemployee‘smanagerhasreasonablesuspiciontobelievethattheemployeeisundertheinfluenceofdrugsand/oralcoholandsuchinfluencemayadverselyaffecttheemployee‘sjobperformance,safetyorthesafetyofothersintheworkplace,theemployee‘smanagermayrequestanalcoholand/ordrugscreeningfortheemployee.Areasonablesuspicionisbasedonobjectivesymptomssuchasfactorsrelatingtotheemployee‘sappearance,behavior,speech,etc.

Asaconditionofemployment,Googlerequireseachemployeetoabidebythetermsofthispolicyandnotifyitofanycriminaldrugstatuteconvictionforaviolationoccurringintheworkplacewithinfivedaysofsuchconviction.Eachemployeewillbeprovidedacopyofthispolicyandwillberequiredtoacknowledgethattheyhavereviewedthispolicy.

EmployeeswhoviolateGoogle‘ssubstanceabusepolicywillbedisciplinedincludingpotentialterminationand,incertainsituations,maybesubjectt