商务英语考试BEC中级押题Word文档格式.docx
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单项选择题1、根据下面资料,回答题BuffetZoneLucyRobertsonstarteDworkingatA.take-awayfooDbusinesstosupplementherincomeduringherstudentdaysatEdinburghUniversity.SeveralyearslatershehaDboughtthebusinessanDnow,17yearson,sheownsGrapevineCaterers,probablyScotland'
sleadingindependentcaterers,withA.turnoverofalmostε6m.ShehaDneverplanneDtoownA.business,anDhaDcertainlyneverconsidereDA.careerincatering.(0)...GHowever,herunplanneDcareerbeganin1985,whenshereturneDtoEdinburghanDdiscovereDthatthetakeawayshehaDworkeDinwasupforsale.Onimpulse,sheboughtit,butadmitsthatatthetimesheknewnothingaboutcatering.(8).....ItwasA.difficulttime,butessentialintermsofgainingtheexperiencesheneeded.Thelate1980sboomwasgooDforbusiness,withlargenumbersofofficeworkerswantingtakeawayfooDfortheirlunches.(9)....."
Atonepointtherewere26fooDoutletswithinA.5-kilometreradius,"
Robertsonrecalls,astheeconomychangeDanDtheoncepackeDofficeblocksstarteDtobecomevacant,itbecameclearthatRobertsonwoulDneeDtodiversify.(10)......ItchangeDthedirectionofthecompanyforgood.AsRobertsonbegantowincateringcontracts,shedecideDthatthecompanywoulDhavetomovetolargerpremises.In1994,themovewasmadewhensheboughtanothercateringbusinessthatalreadyhaDA.numberofprofitablecontractsforboardroomlunches.Meanwhile,Robertson'
smaincompetitor,theoldestcateringcompanyinEdinburgh,wascausinghersomeanxiety."
Customerloyallyisnottobeunderestimated,"
shewarns.ButRobertsonisnotsomeonewhoiseasilyputoff.(11)......PartlyasA.resultofthis,turnoverdoubled,anDhavingoutgrownanothersite,RobertsonboughtA.city-centrelocationforthegroup'
sheadquarters.Bynow,Grapevine'
smaincompetitorwasA.newcateringcompanycalleDTowngates.AlthoughRobertsontrieDtoraiseenoughmoneytobuyTowngates,shediDnotsucceed.ThenluckinterveneDanDTowngateswentbankrupt.(12)......ManyaccepteDanDthecompany'
sturnoverwentfromε700,000toε1.5millionalmostovernight.However,thecompany'
sgrowthwasnotassmoothasitsoundsinretrospect.Robertsonadmits,"
Wewereclosetotheedgeduringthegrowthperiod.Likemanyunder-capitalizeDcompaniestryingtogrow,itmighteasilyhavecollapsed."
Butthat,shefeels,isthechallengeofdevelopingyourownbusiness.A.ButthereareplentyofsimilarcontractstobewonintheeastofScotlanDbeforeRobertsonturnsherattentionelsewhere.B.HerwayrounDthisparticularproblemwastorecruitthecateringmanageroftherivalcompany.C.ButthisdemanDwasshort-lived,anDbeforelong,increasingcompetitionmadeithardertomakeA.profit.D"
ItwasA.dramatiC.learningcurveanDverysmallamountsofmoneywereearneDatfirst,"
saysRobertson.E.ShedecideDthatthesolution,sincemanycompaniesrequireDworkinglunchesformeetingswithclients,wastoprepareanDdelivermealstobusinesspremises.F.Onhearingthis,RobertsonimmediatelycontacteDalloftheirclientsanDoffereDtheservicesofGrapevineCaterers.G.Instead,shestudieDaccountancyafterleavinguniversity,anDA.steadyifunspectacularprofessionalpathseemeDset.(8)应选2、根据下面资料,回答题A.JamesKing:
ChiefExecutiveofFentonsFinanceKingwasnominateDforthequalityofhisleadership,withthejudgesclaimingthattheFentonsFinancebossisalmostrevereDbyhisteam.HeiscrediteDwithreinventingFentonsFinance-revitalizingitscultureofinflexibility,removingoutdateDpre-mergerbarriersanDplayingA.brillianttacticalgame.HeleDeveryonetobelievehewasopposeDtolargemergersanDthenjumpeDontheWestcombeBankopportunityatjusttherightmoment.Historywillbethejudge,butfornowthemarketsconsiderKingtobeA.star.B.KeithNash:
ChiefExecutiveofHamley'
sSupermarketsNashtookoverasCEOwhenHamley'
ssystemsanDdistributionwereoutofdateanDthebranDbadlyneedeDfresheningup.HebeganrefocusingthebranDatthehigherqualityenDofthefooDmarketanDlauncheDseveralown-branDinitiativesforthehealthconscious.AsA.result,thesharepricehasgoneupnearly80percent.ThisshoulDbeextremelysatisfyingforNash,whohaDlefttheretailerin1986,disappointeDafterfailingtosecurethetopjob.C.JorgeMarquez:
ChairmanoftheKenwickGroupMarquezwasA.popularchoiceforhisachievementsatKenwick.ThejudgessayhehasbeencourageousinpushingthroughtheappointmentofcontroversialorinexperienceDchiefexecutivestocompanieswithinthegroup,anDthensponsoringthemastheytransformeDtheirbusinesses.HeoperatesasA."
virtual"
chairman,withoutA.permanentofficeinanyonecompany.HephoneshisCEOsregularly,anDseveralofthemhaveacknowledgeDthevitalcontributionhemakestotheireffectiveness.EveryoneisimpresseDathowhealsofindsthetimetobechairmanoftwootherlargecompanies.D.RicharDJenkins:
FinanceDirectorofCentronAdvertisingLabouringintheshadowofA.high-profilebosscansometimesdrawattentionawayfromthefinancedirector,anDthejudgesconsidereDitwashightimeJenkinsgotthatattention.TheCEOmaybethepubliC.faceofCentron,butJenkinsistheonewhomakesitrunsmoothly.BehinDthescenes,heisconstantlydemonstratingthatbudgetsanDforecastsarewhatisneedeDtomakeA.companysuccessful,particularlynowthattheadvertisingmarkethasbeenhitbyrecession,itislargelythankstohimthatCentronisinmuchbettershapethanitsrivals.ThisbusinessmanhassuccessfullytargeteDA.differentgroupofconsumers.3、根据下面资料,回答题AGianlucaTramcere,SilicaSystemsAnoutsourcedITserviceisneverafullyindependententity.Itistiedtothehomecompany'
spreviousandcontinuingsystemsofworking.Butdespitetheaddedresponsibilityofmanagingnewwaysofworking,manybusinessesignoretheintegrationprocess.Theyfailtoestablishcontractsthatdefinethewaysinwhichthetwocompanieswillworkalongsideoneanother,andfocussolelyonthetechnologicalaspectsofservicedelivery.BKevinRayner,DomolaBusinessesneedtobuildintegrationcompetencycentersdedicatedtomanagingtheintegrationeffort.Itiscriticaltohaveanindividualinchargetocheckthattheexternalandinternalbusinessoperationsworktogether.Althoughcompaniesoftenthinkofoutsourcingasawayofgettingridofpeopleandassets,theyneedtorememberthat,atthesametime,outsourcinginvolvesgainingpeople.Becausethereisanewoperationbeingcarriedoutinadifferentwayoutsideofthehomebusiness,thiscreatesatrainingelement.CClaytonLocke,DigitalSolutionsCommunicationisthekeytosuccess,andoutsourcingtootherregionsorcountriescanleadtoarangeofproblems.Foranysuchinitiative,itisnecessarytocreateateamwherethereisgood,opencommunicationandaclearunderstandingofobjectivesandincentives.Bringingpeopletothehomelocationfromtheoutsourcedcentreisnecessary,sinceitcanaidunderstandingofthecomplexitiesoftheexistingsystem.Tointegrateefficiently,outsourcingpersonnelhavetotalktothehomecompany'
sexecutivesanduserstounderstandtheirexperiences.DKimNoon,JGTechOnewaytoavoidthedifficultiesofintegrationistocreateajointventurecompanywiththeoutsourcer.Thus,acompanycanswapitsassetsforashareoftheprofits.Yetjointventuresbringpotentialtroublesandcompaniesshouldbecarefulnottolosesightoftheoriginalrationaleforoutsourcing:
togaincostefficienciesandqualityofserviceinanareathatforsomereasoncouldnotbecarriedoutentirelyin-house.Thecomplexitiesandcostsofajointventureinitiativeshouldnotbeunderestimated.theneedtoteachskillstoemployeesworkingontheoutsourcedprocess4、根据下面资料,回答题WhoBenefitsMostfromCompanyTraining?
Accordingtorecentresearch,thebettereducatedandthehigherupthesocioeconomic(0)...C...youare,themorelikelyyouaretobeofferedworkplacetraining.And,incidentally,themorelikelyyouaretothenturn(19)......theoffer,pleadingfamilyandpersonalcommitmentsor(20)......ofwork.Lessqualifiedstaff,ontheotherhand,areofferedfewertrainingopportunities,butaremoreeagerto(21).....themup.Infact,peoplewithfewornoeducationalqualificationsarethreetimesmorelikelytoaccepttrainingwhenitisoffered.Inthemajorityofcompanies,more(22).....areallocatedtomanagementtrainingthantootherareas.Employers(23).....theirbetterqualifiedstaffasmoreimportanttothebusiness,sotheypaythemaccordinglyandinvestmoreinthemin(24)......oftraining.Thisis(25).....bythefactthatorganizationsaredependentonproperly(26).....managersmakingtherightdecisions.Butthis(27).....maymeanthatcompaniesare(28).....otherpartsoftheworkforcedown.TheresearchersfoundA.growingdemandfortrainingamongthelower-skilled.Unfortunatelythisdemandisnotbeing(29)....byemployers,eventhoughtherearestrongindicationsthatcompanieswouldbenefitfromdoingso.Theyalsodiscoveredthat,despitethesubstantial(30)....betweenthetrainingprovidedformanagersandthatofferedtootherstaff,therewasstillwidespreadendorsementoftraining.Forthepurposesoftheresearch,trainingwasdefinedasany(31)....ofplannedinstructionortuitionprovidedbyanemployerwiththeaimofhelpingemployeesdotheirworkbetter.ItthereforeincludedA.widevarietyofapproaches.on-the-joB.andclassroomtraining(32).....tobeusedequallybyemployers.Butlearningonthejob,whichinvolvedobservingA.certainprocedureandthenpractisingit,waseasilythemostpopularmethodforallcategoriesofemployees.Whilemanyfeltthatlearningfromcolleagueswasbest,very