最新Example 3中山大学商务沟通汇编.docx

最新Example 3中山大学商务沟通汇编.docx

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最新Example3中山大学商务沟通汇编

Example1

Supposeyou’vebeenhavingtroublewithyoureyesandyoudecidetogotoanoptometrist（验光师，配镜师）forhelp.Afterbrieflylisteningtoyourcomplaint,hetakesoffhisglassesandhandsthemtoyou.

“Puttheseon,”hesays.“I’vewornthispairofglassesfortenyearsnowandthey’vereallyhelpedme.Ihaveanextrapairathome;youcanwearthese.”

Soyouputthemon,butitonlymakestheproblemworse.

“Thisisterrible!

”youexclaim.“Ican’tseeathing!

”

“Well,what’swrong?

”heasks.“Theyworkgreatforme.Tryharder.”

“I’mtrying,”youinsist.“Everythingisablur.”

“Areyouungrateful!

”hechides.“AndafterallI’vedonetohelpyou!

”

Example2

美国著名企业家玫琳凯曾因男同事的歧视而备受困扰，在第一次参加优秀人员颁奖大会时，她激动起来并立志成为“销售女王”。

受到大会鼓舞，她走到总裁弗兰克面前，告诉他她要成为最好的销售代表，弗兰克的回答出乎意料，

“他抓住我的手，紧紧握住几分钟，然后坚定地看着我的双眼，说‘你知道，我认为你可以。

’”据玫琳凯自己说，弗兰克的话改变了她的一生。

Ijustsaidtotheman,“letmeseeifIreallyunderstandwhatyourpositionisandwhatyourconcernsaboutmyrecommendationsreallyare.WhenyoufeelIunderstandthem,thenwe’llseewhethermyproposalhasanyrelevanceornot.

Ireallytriedtoputmyselfinhisshoes.Itriedtoverbalizehisneedsandconcerns,andhebegantoopenup.

ThemoreIsensedandexpressedthethingshewasworriedabout,theresultsheanticipated,themoreheopenedup.

ThenIgotthedeal.

Example3

Let’stakealookatwhatwellmightbeatypicalcommunicationbetweenafatherandhisteenageson.1）Lookatthefather’swordsintermsofthefourdifferentresponsesjustdescribed.2）Lookmorecarefullyattheson---notjusthiswords,buthisthoughtsandfeelingsandthepossibleeffectsofsomeofhisdad’sautobiographicalresponses.

“Boy,Dad,I’vehadit!

Schoolisforthebirds!

”

“What’sthematter,son?

“it’stotallyimpractical.Idon’tgetathingoutofit.”

“Well,youjustcan’tseethebenefitsyet,son.IfeltthesamewaywhenIwasyourage.Irememberthinkingwhatawastesomeoftheclasseswere.Butthoseclassesturnedouttobethemosthelpfultomelateron.Justhanginthere.Giveitsometime.”

“I’vegivenittenyearsofmylife!

Canyoutellmewhatgood“xplusy”isgoingtobetomeasanautomechanic?

”

“Anautomechanic?

You’vegottobekidding.”

“No,I’mnot.LookatJoe.He’squitschool.He’sworkingoncars.Andhe’smakinglotsofmoney.Nowthat’spractical.”

“ITmaylookthatwaynow.butseveralyearsdowntheroad,Joe’sgoingtowishhe’dstayedinschool.Youdon’twanttobeanautomechanic.Youneedaneducationtoprepareyouforsomethingbetterthanthat.”

“Idon’tknow.Joe’sgotaprettygoodsetup.”

“look,son,haveyoureallytried?

”

“I’vebeeninhighschooltwoyearsnow.SureI’vetried.It’sjustawaste.”

“That’sahighlyrespectedschool,Son.Givethemalittlecredit.”

“Well,theotherguysfeelthesamewayIdo.”

“DoyourealizehowmanysacrificesyourmotherandIhavemadetogetyouwhereyouare?

Youcan’tquitwhenyou’vecomethisfar.”

“Iknowyou’vesacrificed,Dad.Butit’sjustnotworthit.”

“Look,maybeifyouspentmoretimedoingyourhomeworkandlesstimeinfrontofTV…”

“Look,Dad.It’sjustnogood.Oh…nevermind!

Idon’twanttotalkaboutthisanyway.”

D．支付融资租入固定资产的租赁费作为筹资活动现金流出Example4

①甲公司出租办公楼在合并报表中不应该作为投资性房地产反映，而应该作为固定资产反映，视同办公楼没有出租给集团内部。

“Boy,Dad,I’vehadit!

Schoolisforthebirds!

”

“You’rereallyfrustratedaboutschool.”

3、管理信息系统由四大组成部件组成，即、、信息用户和信息管理者。

“Isuream.It’stotallyimpractical.I’mnotgettingathingoutofit.”

“Youfeellikeschool’snotdoingyouanygood.”

系统设计的方法：

主要还是自顶向下结构化的设计方法，但是在局部环节上，或是针对某些较小的系统，可采用原型方法、面向对象方法。

“Well,yeah.I’mjustnotlearninganythingthat’sgoingtohelpme.Imean,lookatJoe.He’sdroppedoutofschoolandhe’sworkingoncars.He’smakingmoney.Nowthat’spractical.”

“YoufeelthatJoereallyhastherightidea.”

二、选择题（每小题2分，共计40分）“Well,Iguesshedoesinaway.Heisreallymakingmoneynow.butinafewyears,Ibethe’llprobablybetickedoffathimself.”

贷：

工程施工——合同毛利42“YouthinkJoe’sgoingtofeelhemadethewrongdecision.”

“He’sgotto.Justlookatwhathe’sgivingup.Imean,ifyoudon’thaveaneducation,youjustcan’tmakeitinthisworld.”

C．异型输血“Educationisreallyimportant.”

A．组织凝血活酶大量入血D．单核吞噬细胞系统功能抑制“Oh,yeah.Imean,ifyoudon’thaveadiploma,ifyoucan’tgetjobsorgotocollege,whatareyougoingtodo?

You’vejustgottogetaneducation.”

“It’simportanttoyourfuture.”

调整分录：

“Itis.And…youknowwhat?

I’mreallyworried.Listen,youwon’ttellMom,willyou?

”

【答案】：

ABCD“Youdon’twantyourmothertofindout.”

“Well,notreally.Oh,Iguessyoucantellher.She’llprobablyfindoutanyway.”