bec中级口试真题02.docx

bec中级口试真题02.docx

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bec中级口试真题02

BEC中级口试全真试题Partn

1.Whatisimportantwhenplanningapresentation?

FindingoutabouttheaudienceResearchingthetopic

2.Whatisimportantwhenaimingtoimprovecustomerservice?

StaffTrainingCustomerSatisfactionSurveys

3.Whatisimportantwhenmanagingaproject?

EncouragingTeamworkKeepingtoschedule

4.Whatisimportantwhenmotivatingstaff?

FinancialbenefitsCareerdevelopmentOpportunities

5.Whatisimportantwhendealingwithcompetition?

PricingpoliciesAdvertisingstrategies

6.Whatisimportantwhenplanninghealthandsafetytraining?

SelectingtopicsSelectingstafftoattend

7:

Whatisimportantwhenchoosingnewofficeequipment?

PricesanddiscountsBrandnames

8.Whatisimportantwhenentertainingforeignbusinessclients?

VenueforentertainmentCulturalDifferences

9.Whatisimportantwhenaimingtoreachnewmarkets?

MarketresearchAdvertising

10.Whatisimportantwhenchoosingamanagementtrainingcoursetoattend?

ProgramContentsLengthofcourse

11.Whatisimportantwhenrelocatingabusiness?

12.Whatisimportantwhenadvertisinganewproduct?

TargetmarketsChoiceofmedia

13.Whatisimportantwhenstartinganewjob?

KnowledgeofcompanyproceduresHelpfromcompanystaff

EfficiencyofproductionlineCostofrawmaterials

15.Whatisimportantwhenchoosingpeopletoworkinteams?

16.Whatisimportantwhendealingwithaheavyworkload?

TimemanagementSharingtasks

17.Wha.tisimportantwhendevelopingnewproducts?

MarketresearchPricing

18.Whatisimportantwhenbeinginterviewedforajob?

InformationaboutthecompanyPersonalappearance

19.Whatisimportantwhenexhibitingatatradefair?

QualityofdisplayStaffselected

20.Whatisimportantwhenintroducingarewardsystemforstaff?

PurposeoftherewardsystemTypesofrewardoffered

21.Whatisimportantwhenentertainingclients?

TypesofactivitiesCost

22.Wha.tisimportantwhenchoosingretailpremisestorent?

LocationLengthofcontract

23.Whatisimportantwhendecidingonpackagingforproducts?

ImageProductionprocess

24.Whatisimportantwhenselectingstaffforpromotion?

AttitudetoworkCurrentperformance

25.Whatisimportantwhenconsideringacareerchange?

FuturestudyortrainingOpportunitiesforfuture

promotion

26.Whatisimportantwhenplanninganadvertising

Marketresearch

campaign?

Selectingappropriatemedia

27.Whatisimportantwhenchoosingtransportforabusinesstrip?

ConvenienceCost-effectiveness

28.Whatisimportantwhenaimingforpromotion?

QualityofperformanceCompanyloyalty

29.Whatisimportantwhenexportinggoodsorservicesforthefirst

time?

PersonalContactsProfessionaladvice

30.Whatisimportantwhendealingwithcomplaintsfromclients?

OfferinganapologySuggestingasolutiontotheproblem

31.Whatisimportantwhensettingpricesfornewproducts?

ProductioncostsCompetitors,prices

32.Whatisimportantwhenaimingtoreducestaff

incentivesCareerstructure

33.Whatisimportantwhenplanningthelayoutofanewstore?

AttractivenessSecurityofgoods

34.Whatisimportantwhenchoosinganewsalesagent?

ExperienceofagentNumberofcontacts

35Whatisimportantwhenmonitoringthequalityofservice

provided?

Feedbackfromcustomers

Checkingsalesfigures

36:

Whatisimportantwhenselectingapplicantsforajobqualities

workexperience

personal

37:

Whatisimportantwhenchoosinganewsupplier

priceanddiscounts

reputation

38:

Whatisimportantwhen

aimingtoimproveproductionqualityup-to-dateequipment

stafftraining

39:

whatisimportantwhen

preparingforajobinterviewstudyingthejobfinding

outaboutthecompany

40:

wha.tisimportantwhen

decidingwhethertoattendaconferencevenuespeakers

41:

Whatisimportantwhen

developingnewproducts

marketresearch

costs

involved

BEC中级口试全真试题PartIII

1.ProgramforNewStaff

Themanufacturingcompanyyouworkforwouldliketointroduceafullprogrammeoftrainingfornewstaff.Youhavebeenaskedtohelp

preparetheprogramme・

Discussthesituation,anddecide:

togetherwhatshouldbecoveredbythetraining

programmehowelsenewstaffcanbehelpedtosettie

intotheirjobsasquicklyaspossible2CompanyDressCode

YourManagingDirectorisunhappywiththegeneralstandardofdressamongstaff.

Youhavebeenaskedtomakerecommendationsaboutintroducinga

dresscodeorcompanyuniform.

Discussthesituation,anddecide:

togetherwhatthe

advantagesanddisadvantagesofhavinga.companyuniformwouldbewhatkindofdresscodewouldbeappropriate

forstaffindifferenttypesofjobs

3Staff

Training

Yourcompanyhasdecidedtouseanoutsideagencyfortrainingsales

staf

f.

Youhavebeenaskedtohavepreliminarydiscussionswiththeagency

toorganise

this.

Discussthesituation,and

togetherdecide:

wha.tinfonnationyouwillneedtoprovidefortheagency

whatkindsofquestionsyouwillneedtoasktheagency

4.CompanyVideo

ThemanufacturingcompanyyouworkforisplanningtomaketoVsliowtocustomersandinvestors・Youhave

鬆佬护忍Uelpwithplann艦*hevideo.

anddecide:

Discussthesituationtogether

whichdepartmentsandactivitiesinthecompany

be.

edinthe

should

includ

video

whichcompanypersonnelshouldappearinthevideo5.BusinessMagazineArticle

Aninternationalbusinessmagazineissendingajournalisttowrite.-,.-

aboutyourregion,andwantstoincludeanarticleabouttheretailcompanyyouwork

for

Youhavebeenaskedbyyourcompanytohelpthejournalistplanthe

article.

Discussthesituation,anddecide:

togetherwhatkindsofinformationshouldbeincluded

inthearticlehowthisarticlecouldbenefityour

company6.OpeningaBranchAbroad

Theretailcompanyyouworkforhasdecidedtoopenabranchabroadforthefirsttime.

Youhavebeenaskedtohelpwiththeplanningofthenewbranch・

anddecide:

Discussthesituationtogetherwhatstaffing

arrangementsmightbenecessaryforthenewbranch

whichinformationaboutpremisesinthatcountryitwouldbeusefultofindoutabout7.EntertainingForeignClients

Yourcompanyisentertainingagroupofforeignclientsforthreedays,

includingonenon-workingday.

Youhavebeenaskedtoplanaprogrammeforthevisit.

Discussthesituation,anddecide:

togetherwhatkindsofactivitieswouldbesuitablefor

thevisitwhatinformationitwouldbeusefultoknow

abouttheclients

beforefinalizingtheprogram

8.WorkExperience

Programme

Themanufacturingcompanyyouworkforhasdecidedto

offera

two-weekworkprogrammeforasmallgroup

experience--..of

studentsiroma.iocaibusiness

college・

Youhavebeenaskedtohelpwiththepreparations

forthis

programme・

Discussthesituation,and

togetherdecide:

whatkindsofworkexperiencethecompanymightoffer

howtheparticipantsshouldbe

selected

9.EnglishLanguage

Training

Yourcompanyisplanningtooffer30hoursofEnglishlanguage

trainingto

employees・

Youhavebeenaskedtohelpwiththeplanningandorganizationofthetrainin

g.

Discussthesituation,and

togetherdecide:

howtoencourageemployeestotakepartin

thetraining

wha.tkindofschedulewouldbesuitablefor

thetraining

10.Teamwork

Yourcompanyissendingasmallgroupofemployeesawaytogether

forthreedaysto

encouragethemtoworkasatearn.

Youhavebeenaskedtohelpplantheprogramme・

Discussthesituation,anddecide:

togetherwhatpracticalarrangementsthecompanyneeds

tomakebeforethetripwhatworkandleisure

activitieswouldbesuitableforthegroup11.ForeignBusinessTrip

Yourcompanyisattendingatradefairinaforeigncountryforthefirsttime・

Youhavebeenaskedtohelpwiththepreparationsforthetrip.

anddecide:

Discussthesituationtogetherwhattraveland

accommodationarrangementsyouwillneedtomakebeforethetripwhichkindsofbusinesscustomsintheforeign

countryitwouldbeusefultoknowabout,andhowtofindoutaboutthesebeforethetrip12.（Forthreecandidates）EntertainingForeignClients

Yourcompanyisentertainingagroupofforeignclientsforthreedays,

includingonenon-workingday・

Youhavebeenaskedtoplanaprogrammeforthevisit・

anddecide:

Discussthesituationtogether

whatkindsofactivitieswouldbesuitableforthe

visitwhichmembersofstaffshouldaccompanythe

visitors

whatinformationitwouldbeusefultoknowabouttheclients

beforefinalizingtheprogramme

13.ForthreecandidatesWorkExperienceProgramme

Themanufacturingcompanyyouworkforhasdecidedtooffertwo-weekworkexperienceprogrammeforasmallgroupof

studentsfromalocalbusinesscollege・

Youhavebeenaskedtohelpwiththepreparationsforthisprogramme.

Discussthesituationtogether,anddecide:

whatkindsofworkexperiencethecompanycouldoffer・participantsshouldbeselected

whatfeedbackandevaluationshouldtakeplaceafterprogrammehasfinished

14ForthreecandidatesEnglishLanguageTraining

Yourcompanyisplanningtooffer30hoursofEnglishlanguagetrainingtoemployees・

Youhavebeenaskedtohelpwiththeplanningandorganizationofthe

training.

anddecide:

Discussthesituationtogether

whichstaffwouldbenefitmostfromEnglishlanguagerancourageemployeestotakepartinthetraining

whatkindofschedulewouldbesuitableforthetraining

15ForthreecandidatesTeamwork

Yourcompanyissendingasmallgroupofemployeesaway

forthreedaystoencouragethemtoworkasatearn・

Youhavebeenaskedtohelpplantheprogramme・

Discussthesituationtogetheranddecide:

whatpracticalarrangementsthecompanyneedstomake

thetrip

whichworkandleisureactivitieswouldbe