完整版商务英语情景对话100主题.docx
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完整版商务英语情景对话100主题
完整版商务英语情景对话100主题
DaytodayOffice日常事务1Faxes传真
2TelephoneCalls电话
3MakingTelephoneAppointments电话预约4Memos备忘录
5BusinessCorrespondence商业信函6PlacinganOrder下订单OfficeTalk办公室谈话7Coworkers同事8Bosses老板
9Brainstorming集体讨论10Commuting乘公交车上下班11TheWorkingLunch工作午餐BusinessTrip商务旅行
12InternationalBusinessTravel国际商务旅行13DressingforBusiness商务着装14HotelSituations旅馆情景15NegotiatingtheSubway乘地铁ClientReception接待客户16ReceivingClients接待客户17EntertainingClients招待客户
18AccommodatingForeignClients接待国外客户19FactoryTours参观工厂
BusinessCommunization商务交流20PersonalIntroductions个人介绍21SmallTalks聊天
22DeliveringBadNews传达坏消息23PoliteQuestions礼貌提问24Farewells道别Negotiation谈判
25ClarifyingtheStakes说明利害关系26MakingConcessions做出让步27DiscussingtheBottomLine讨论底线28AcceptingandConfirming接受和确认
29HardBargainersVSSoftBargainers强硬的对手和温和的对手CompanyOrganization公司结构30CEO执行总裁
31Stockholders股东32BoardofDirectors董事会33ManagerialStaff管理人员34LaborStaff普通员工
MeetingsandInterviews会议和面谈35ExecutingMeetings开会36PerformanceReviews业绩评估37Agendas会议议程38MakingRequests提出要求Presentations业务陈述
39PreparationandDevelopingYourTopic准备和展话题40IntroductionsandBeginnings介绍和开头
41MakingTransitionsinthePresentation陈述中的过渡42Conclusions结论
43OA（QuestionandAnswerPeriod）提问阶段Data数据处理44Trends趋势45Systems制度46Scheduling日程安排47SWOTAn山sis态势分析48StatisticalReports数据统计报告Technology技术49Email电子邮件
50ComputerTechnology计算机技术51RunninganInternetBusiness网上做生意52ElectronicGadgets数码产品53WebbasedMarketing网上营销FinancialTopics财务话题54Costing成本55Budgets预算56Auditing审计57TheEconomy经济58Fundraising集资LegalTopics法律话题59Confidentiality机密60Lawyers律师61Contracts合同62Copyright版权
63Patents专利
64EnvironmentalRegulations环境条例MarketingTopics营销话题65MarketingSurveys市场调查66TargetAudience目标消费者
67PrintandMediaAdvertising印刷和媒体广告68PromotionalEvents促销活动69DevelopingtheMarket市场开发SalesTopics销售话题70SellingPoints卖点71TradeShows贸易展览72SalesReviews检查销售额73ProductDemonstrations产品演示74FollowinguponLeads线索追踪75CustomerService顾客服务InternationalTopics国际话题76Sourcing得到供货
77Export／Import出口／进口78ExchangeRates汇率
79InternationalGreetingMethods国际问候方式BigBusiness跨国公司80Mergers合并81Competition竞争
82ClimbingtheCorporateLadder进入管理层83BranchOffices分支机构84Consulting咨询
EmploymentPractices雇用惯例85FairPay公平薪酬
86RecruitingPersonnel人员招聘87Retirement退休88Partnership合作关系89Rum6s简历
90JobInterviews求职面试
SocialandEqualityIssues社会和平等话题91WomenintheWorkforce职业女性92Discrimination歧视93Welfare福利94LaborUnions工会
95StrikesandDemonstrations罢工和示威游行ContinuingEducation继续教育96ManagementTraining管理人员培训97Seminars／Workshops研究会／研讨会98CompanyRetreats公司培训99Teambuilding团队建设100MBA工商管理硕士
1Faxes传真M:
CanyouhavethebriefsfromtheAndersonfirm'slawyeronmydeskbytomorrowmorning.Therearequiteafewverytimesensitivematterswiththiscase.I'mafraidIcan'twaitanylonger.
F:
GettingthoseAndersonbriefshasbeenharderthanyoucanimagine.Ihavetriedtocontacttheirlawyermanytimes.ButeverytimeIcall,Hissecretarysayshe’sinameetingoroutoftheofficeorawayonbusiness.Iambeginningtothinkheistryingtoavoidme.
M:
That'shighlypossible.Heknowsifwemissourfilingdeadline,wedon’tstandachancetocompeteagainstthemforthebid.Trytogetaholdofhimagain.Givehimacallandseeifhecanfaxthemfirstthing.F:
WhatifIcan'tspeaktohimdirectly?
M:
Askhissecretarytofaxthem.It’sthesamething.HavethemfaxedoverwithacopyalsofaxedtoMartin’soffice.
F:
HowdoIfindMartin’sfaxnumber?
Isheinyourrollerdesk?
M:
No,butyoucanalsocalltheirofficeandaskthesecretarytogiveyoutheirfaxnumber.I’llemailyoutheirofficenumberlatertoday.F:
Ok,I'llgetonitfirstthing.
M:
Besureyoudo,IneedthosebriefsASAPM:
Didyouputthismorning'sfaxesonmydesk?
I’mwaitingforsomeurgentfaxesfromheadquarters,I'mprettysuretheycameinlastnight.F:
Everythingthatcameintheofficefaxmachinelastnightisallonyourdesk,butInoticedthatsomeoffaxescamethroughprettyblurred,maybeyoutakealookatthem,ifthecopyisunreadable,I'llcallthenandaskthemtorefax.
M:
Yeah,you'regoingtohavetocallthemandgetthemtoberefax.Thesecopiesaresodark.Ican'tmakeoutanyofthewords.F:
Whataboutthatone?
商务英语情景对话100主题M:
Thisone?
ThisoneissolightandIcanbarelyreadit.thatbe?
F:
Youknow,Ithinkthefaxmachineisoutoftoner.tonercartridge.Thatshouldsolvetheproblem.Andlook,IcanchangetheHowcanB:
Thankyouverymuch.Dialogue2A:
Hello,PasadenaInn,thisisSandy,
howmayIdirectyourcall?
B:
I'dliketospeaktosomeoneaboutreservations.A:
Icanhelpyouwiththat.Whatdatewouldyouliketomakeareservationfor?
B:
We'llbearrivingMay12th,butIwouldliketomakereservationsforpenthouse.Don'tworry,I'llhaveA:
Oh,I'msorrySir.Ionlyhandlebookingsforourstandardrooms.ThepersonyouneedtospeakwithisTonyParker,Hemakesallthearrangementsforourexecutiveaccounts.Unfortunately,he'snothererightnow.CanItakeyournameandnumberandhavehimgetbacktoyou?
B:
Whendoyouexpecthimbackin?
ThisisTracyA:
He'llbeoutallafternoon,hemightnotbeabletoreturnyourcalluntiltomorrow.Willthatbealright?
B:
Yes.Isuppose.MynameisSamDarcy.Hecancontactmeat***-*****.A:
Couldyoupleasespellyourlastnameforme?
B:
Sure.It'sD-A-R-C-Y.A:
Okay.Mr.Darcy,andyourphonenumberis660-843-3233?
B:
That's3235.A:
Sorry!
3235.Great.I'llhaveTonycallyoufirstthingtomorrowmorning.3.MakingTelephoneAppointments电话预约DialogueoneM:
F:
Hello,BillBretonspeaking.WhatcanIdoforyou?
Itlookslikethefaxmachineatehalfof
myimportantfaxes,andonesthatmadeitthrougharesoblurredortoolight.Theyareunreadable.
F:
Iguessthefaxmachineisoutofpapertoo.
someonelookatitthisafternoon,andinthemeantime,I'llhaveyourdocumentsrefaxedtoourotherfaxmachine.2\TelephoneCalls电话Dialogue1A:
Hello,thankyouforcallingBradfordandSons.speaking,HowmayIhelpyou?
B:
Hello.Iwouldliketospeaktoyourdirectorofhumanresources,Ms.Jenkins,Please.A:
Justamoment.I'llchecktoseeifsheisatherdesk.MayItellherwhoiscalling?
B:
ThisisBillBurtonfromMilfordInsurance,I'mcallinginregardstoourmeetingnextTuesday.A:
Thankyou,Mr.Burton.Canyoupleaseholdforamoment?
I’llchecktoseeifsheisavailable.B:
Noproblem.A:
I'msorry.Ms.Jenkinsisawayfromherdesk.Shehasalreadyleftforlunch.Wouldyouliketoleaveamessageforher?
B:
Yes,pleasehaveherreturnmycallwhenshereturnstotheoffice.It'sbestifshecangetintouchwithmebefore3pmtoday,shecanreachmeatmyofficenumber,635-8799.A:
I'msorry.Ididn'tquitecatchthat,couldyoupleaserepeatthenumber?
B:
Noproblem,myofficenumberis635-8799.Tellhertoaskforextension31.A:
I'msorry,Mr.Burton,justtoconfirm,yournameisspelledB-U-RT-O-N,isthatcorrect?
B:
Yes,andIrepresentMilfordInsurance.A:
IwillmakesureMs.Jenkinsreceivesyourmessageandreturnsyourcallbefore3pmthisafternoon.
Hello,Mr.Breton,thisisJennyJenkinsofBradfordandsons
returningyourcall.I’msorryyoumissedmewhenyoucalledmyofficethismorning.MysecretarysaidyoucalledconcerningourmeetingnextTuesday?
M:
YesMsJenkins,thankyouforreturningmycall.
I’mgladtofinally
getholdofyou.IwanttoletyouknowIwillnotbeabletomakeourmeetingnextTuesday.Iwouldbeoutoftownthatday.Isthereany
possibilitywecanmovethemeetingtoMonday?
F:
Iamsorry.I’mafraidIamcompletelybookedonMonday.Wouldit
bePossibletopostponeuntilyoureturn?
M:
Oh,dear.IwascountingontakingcareofourmeetingbeforeIleave.ButIsupposeIcanshutoffafewthings.Yes,wecanarrangesomething.IwillbebackThursdaymorning.第3页共51页WhataboutThursdayafternoon?
商务英语情景对话100主题Wouldthatworkforyou?
F:
Thatshouldbefine.Shallwesayabouttwoo’clock?
M:
Perfect!
Ilookforwardtoseeingyouattwoo’clocknextThursdayafternoon.Ifyouneedtochangethetime,plsfeelfreetocallmeonA:
YouknowhowthingsgetpilotaboutmydeskwhenI'mbusy.I
knowsometimesIdomanypleasethings,ButIalwaysreadallthememosgoaround;theygodirectlytomyinbox.wholeoffice?
B:
Itshouldhavegotaroundtoeverybody,theyalsopostacopyoftheAreyousureweresendto
mycellphone.F:
ThanksBurdon,I’llseeyouonThursday.DialoguetwoF:
HelloM:
Hello,isDorasavailable?
F:
ThisisDoras,whoiscallingplease?
M:
Hi,Doras,thisisMikecallingfromparker’sdentistry.I’mcalling
memointhebreakroom.bulletinboard?
A:
Don'tyoueverlookatmessagespostonthe
I'musuallytoobusytotakeabunchofcoffeebreakbythewaterI'msurethememonevergettomyinbox,I'llhaveto
cooler,Anyway,
talkoursecretaryaboutit.B.That'sright,Youwillneverknowwhatyourmissingoutofitifyou
toconfirmyourappointmentfortomorrowmorningat9amwithDoctorParker.F:
Oh,Ialmostforgot.Thankyouforcallingtoremindme.Actually,
don'treadthememos.Dialogue2A:
B:
A:
Ms.Dorsen,Ineedtotakeadictationforme,Yes,sir.Theyshouldgooutintraofficememorandumtoallemployeebythis
Idoneedtochangethetimeofmyappointment.Ihaveaschedulingconflict,AndIcan’tmakeitthatearly.M:
IfIputyouinthatlaterslot,wouldthatworkout?
F:
Itwouldhavetobeafterlunch.about2o’clock?
M:
Sorry,Mam.Theonlyopeningwehaveafterlunchis1:
15,butWould
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