MIS10EtestbankCH12.docx
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MIS10EtestbankCH12
Chapter12
EnhancingDecisionMaking
True-FalseQuestions
1.
Unstructureddecisionsarenovelandnonroutine,andthereisnowell-understoodoragreed-onprocedureformakingthem.
Answer:
TrueDifficulty:
EasyReference:
p.474
2.
Astructureddecisioncanbemadebyfollowingawell-definedsetofprocedures.No“feel”orintuitionisnecessary.
Answer:
TrueDifficulty:
EasyReference:
p.474
3.
Unstructureddecisionmakingismostprevalentatlowerorganizationallevels.
Answer:
FalseDifficulty:
EasyReference:
p.475
4.
Middlemanagementtendstofacemorestructureddecisionscenarios,andrarelyincludeunstructuredcomponents.
Answer:
FalseDifficulty:
EasyReference:
p.475
5.
Rank-and-fileemployeestendtomakemorestructureddecisions.
Answer:
TrueDifficulty:
EasyReference:
p.475
6.
Theintelligencephaseofdecisionmakingconsistsofdiscovering,identifying,andunderstandingtheproblemsoccurringintheorganization.
Answer:
TrueDifficulty:
EasyReference:
p.476
7.
TheimplementationphaseofSimon’sdecisionmakingmodelincludeschoosingamongsolutionalternatives.
Answer:
FalseDifficulty:
MediumReference:
p.476
8.
ThefirststageinSimon'sdecision-makingprocessmodelisthedesignstage.
Answer:
FalseDifficulty:
EasyReference:
p.476
9.
Theclassicalmodelofmanagementdoesnotaddresswhatexactlymanagersdowhentheyplan,decidethings,andcontroltheworkofothers.
Answer:
TrueDifficulty:
MediumReference:
p.477
10.
MIStypicallyproducefixed,regularlyscheduledreportsbasedondataextractedandsummarizedfromthefirm’sunderlyingtransactionprocessingsystems.
Answer:
TrueDifficulty:
EasyReference:
p.480
11.
DSSprimarilyaddressstructuredproblems.
Answer:
FalseDifficulty:
EasyReference:
p.480
12.
TheearliestDSSweredata-driven.
Answer:
FalseDifficulty:
MediumReference:
p.480
13.
What-ifanalysisworksforwardfromknownorassumedconditions.
Answer:
TrueDifficulty:
EasyReference:
p.482
14.
Backwardsensitivityanalysissoftwareisusedforgoalseeking.
Answer:
TrueDifficulty:
EasyReference:
p.482
15.
Datavisualizationtechnologieshelpdistilllargeamountsofinformationintoeasilyreadlistsoftext.
Answer:
FalseDifficulty:
EasyReference:
p.490
16.
Ageographicinformationsystemisadecisionsupportsystemdesignedspecificallytoworkwithspatialinformation.
Answer:
TrueDifficulty:
EasyReference:
p.490
17.
DSSareaspecialcategoryofGIS.
Answer:
FalseDifficulty:
EasyReference:
p.490
18.
Withanenvironmentalscanningfacility,ESSareabletodetectsignalsofproblemsintheorganizationalenvironmentthatindicatestrategicthreatsandopportunities
Answer:
TrueDifficulty:
EasyReference:
p.494
19.
Web-basedtoolsforvideoconferencingandelectronicmeetingsaretheprimarytoolsforGDSS.
Answer:
FalseDifficulty:
HardReference:
p.496
20.
DuringaGDSSelectronicmeeting,theattendeescontroltheuseofGDSStools.
Answer:
FalseDifficulty:
EasyReference:
p.497
Multiple-ChoiceQuestions
21.
Analysis
Accordingtoyourreadingofthetext,Procter&Gamble’suseofDSSillustratestheuseofinformationsystemstoimplementwhichcommonbusinessstrategy?
a.Low-costleadership
b.Productdifferentiation
c.Focusonmarketniche
d.Strengthencustomerandsupplierintimacy
Answer:
aDifficulty:
EasyReference:
p.471
22.
Evaluation
WhatqualityoftheDSSdidProcter&Gambleemploythatwasmostintegraltothedeterminationofaneffectivesolutionforoptimizingtheirsupplychain?
a.AbilitytotienumerouslegacysystemsintoasingleDSS
b.Modelingcapabilities
c.Supportofunstructureddecisionmaking
d.Useofexpertsystems
Answer:
bDifficulty:
MediumReference:
pp.471–472
23.
Wherethereisnowell-understoodoragreed-onprocedureformakingadecision,itissaidtobe:
a.undocumented.
b.unstructured.
c.documented.
d.semistructured.
Answer:
bDifficulty:
EasyReference:
p.474
24.
Thetypeofdecisionthatcanmadebyfollowingadefiniteprocedureiscalleda（n）:
a.structureddecision.
b.unstructureddecision.
c.semistructureddecision.
d.proceduraldecision.
Answer:
aDifficulty:
EasyReference:
p.474
25.
Analysis
Whichtypeofdecisionisdecidingwhethertointroduceanewproductline?
a.Structured
b.Unstructured
c.Recurring
d.Nonrecurring
Answer:
bDifficulty:
EasyReference:
pp.474–475
Analysisintermsofcategorize
26.
Analysis
Whichtypeofdecisioniscalculatinggrosspayforhourlyworkers?
a.Structured
b.Unstructured
c.Recurring
d.Nonrecurring
Answer:
aDifficulty:
EasyReference:
p.475
Analysisintermsofcategorize
27.
Whichtypeofdecisionismoreprevalentatlowerorganizationallevels?
a.Procedural
b.Unstructured
c.Structured
d.Semistructured
Answer:
cDifficulty:
EasyReference:
p.475
28.
Whichtypeofdecisionismostcommonathigherlevelsofmanagement?
a.Semistructured
b.Unstructured
c.Structured
d.Undocumented
Answer:
bDifficulty:
EasyReference:
p.475
29.
Rank-and-fileemployeestendtomakemoreofthesetypesofdecisions:
a.semistructured.
b.unstructured.
c.structured.
d.procedural.
Answer:
cDifficulty:
EasyReference:
p.475
30.
Simon’sdescriptionofdecisionmakingconsistsoffourstages:
a.planning,financing,implementation,andmaintenance.
b.planning,design,implementation,andmaintenance.
c.intelligence,design,choice,andimplementation.
d.intelligence,design,financing,andimplementation.
Answer:
cDifficulty:
MediumReference:
p.476
31.
Whichphaseofdecisionmakingfindsorrecognizesaproblem,need,oropportunity?
a.Design
b.Intelligence
c.Choice
d.Implementation
Answer:
bDifficulty:
EasyReference:
p.476
32.
Incontrasttotheclassicalmodelofmanagement,behavioralmodelsseetheactualbehaviorofmanagersasbeing__________.
a.moresystematic
b.moreinformal
c.morereflective
d.morewellorganized
Answer:
bDifficulty:
MediumReference:
p.477
33.
Mintzberg’sclassificationofmanagerialrolesdefinesthreemaincategories:
a.interpersonal,informational,anddecisional.
b.symbolic,decisional,andinterpersonal.
c.symbolic,interpersonal,andtechnical.
d.technical,interpersonal,andinformational.
Answer:
aDifficulty:
MediumReference:
p.477
34.
TheroleofliaisonfallsintowhichofMintzberg’smanagerialclassifications?
a.Decisional
b.Informational
c.Interpersonal
d.Symbolic
Answer:
cDifficulty:
HardReference:
p.478
35.
TheroleofentrepreneurfallsintowhichofMintzberg’smanagerialclassifications?
a.Decisional
b.Informational
c.Interpersonal
d.Symbolic
Answer:
aDifficulty:
HardReference:
p.478
36.
Whichofthefollowingmanagerialrolesisnotsupportedbyinformationsystems?
a.Spokesperson
b.Resourceallocator
c.Leader
d.Nervecenter
Answer:
cDifficulty:
MediumReference:
p.478
37.
Asdiscussedinthechaptertext,thethreemainreasonsthatinvestmentsininformationtechnologydonotalwaysproducepositiveresultsare:
a.managementsupport,technicallogistics,andusercompliance.
b.organization,environment,culture.
c.informationquality,informationintegrity,andinformationaccuracy.
d.informationquality,organizationalculture,andmanagementfilters.
Answer:
dDifficulty:
MediumReference:
p.478
38.
Theconcernthatdatavaluesofaninformationsourcefallwithinadefinedrangereflectswhichqualitydimensionofinformation?
a.Accuracy
b.Integrity
c.Validity
d.Consistency
Answer:
cDifficulty:
HardReference:
p.479
39.
Theconcernthatthestructureofdataisconsistentwithinaninformationsourcereflectswhichqualitydimensionofinformation?
a.Accuracy
b.Integrity
c.Validity
d.Consistency
Answer:
bDifficulty:
HardReference:
p.479
40.
MIStypicallyproduce:
a.newwaysoflookingatdatathatemphasizechange,flexibility,andrapidresponse.
b.fixed,regularlyscheduledreportsbasedondataextractedfromtheorganization’sTPS.
c.solutionstosemistructuredproblemsappropriateformiddlemanagementdecisionmaking.
d.assumptions,responsestoadhocqueries,andgraphicrepresentationsofexistingdata.
Answer:
bDifficulty:
EasyReference:
p.480
41.
Analysis
AninformationsystemforabuildingcompanythattracksconstructioncostsforvariousprojectsacrosstheUnitedStateswouldbecategorizedasatypeof:
a.DSS.
b.MIS.
c.GIS.
d.CDSS.
Answer:
bDifficulty:
EasyReference:
p.480
42.
Thesesystemssupportdecisionmakingbyenablinguserstoextractusefulinformationthatwaspreviouslyburiedinlargequantitiesofdata:
a.GSS.
b.ESS.
c.TPS.
d.DSS.
Answer:
dDifficulty:
EasyReference:
p.481
43.
ThecomponentsofaDSSarethe:
a.internalcorporatedatabase,externaldatasources,andanalysistools.
b.datavisualizationtools,software,andgraphicscapabilities.
c.database,graphicscapabilities,andanalysistools.
d.database,softwaresystem,anduserinterface.
Answer:
dDifficulty:
MediumReference:
p.481
44.
ADSSdatabaseisacollectionof:
a.historicaldataextractedfromtransactionprocessingsystems.
b.currentorhistoricaldatafromseveralapplicationsorgroups.
c.externaldatatypicallyminedfromtheInternetandotherthird-partysources.
d.thecorporation’scurrenttransactiondata.
Answer:
bDifficulty:
MediumReference:
p.481
45.
Whichtypeofmodelaskswhat-ifquestionsrepeatedlytodeterminetheimpactonoutcomesofchangesinoneormorefactors?
a.Optimization
b.Sensitivityanalysis
c.Statistical
d.Forecasting
Answer:
bDi
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