基于J2EE的ERP系统实现英语论文.docx
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基于J2EE的ERP系统实现英语论文
Discussingaboutthesuccessfulfactorsof
ERPprojectsimplementationandtheriskmanagement
byNooredinEtezady
TheprimaryfunctionsofEnterpriseResourcePlanning(ERP)aretointegratetheinter-departmentaloperationproceduresandManagementInformationSystem(MIS)modules,andtoreallocatetheresourcesofacompany.HowtosuccessfullyimplementanERPsysteminanorganizationisalwaysahotresearchtopicforresearchersaswellasapendingproblemforanorganizationthatwantstoimplementit.AcasestudyontheselectionofsystemsuppliersandcontractnegotiationduringtheERPimplementationofalocalconstructioncompanyinTaiwan,afterreviewingthecommonkeysuccessfactorsdiscussedintheliterature,discussedsevenissues:
codingsystem,workingprocessreengineering,priorityofERPfunctionalityimplementation,customization,participantroles,consultantroleandperformancelevelofsubcontractor,whichalsoaffectedtheimplementation.LessonslearnedfromthecasestudyindiscussedsevenissuesarevaluableforaconstructioncompanyindecidingtoimplementanERPsystem.ThisstudysuggeststhatadditionalcasestudiesarenecessaryforthesuccessfulapplicationofERPsystemsintheconstructionindustry.ERPimplementationisa'TriplePlay'thatcombinespeople,technology,andprocesses.Itembodiesacompleximplementationprocess,especiallyindevelopingcountrieslikeChina,oftentakingseveralyears,hugeamountoffundandinvolvingamajorbusinessprocessreengineeringexercise.AnattempthasbeenmadetoidentifysomeChinese-specificdifficultiesintheimplementationprocessandprovidesolutionstoimplementERPsystemsuccessfullythroughquestionnairesurvey,interviews,andsecondarydata.Onthebasisofanalysisofquestionnaireresults,somecommondifficultieshavebeenexploredbyauthors,suchassupportoftopmanagement,costlyandtime-consuming,culturaldifferences,technicalcomplexity,lackofprofessionalpersonnel,andinnerresistance.Thedifficultiesarelargelyduetothenatureofenterprise'sownershipandsize.Suggestedsolutionstoovercomethesedifficulties:
ERPsoftwarepackagesselection,ERPimplementationteam,BPR,Training,andOutsourcing-ApplicationServiceProvider.ThesesolutionscaneffectivelysolveERPdifficulties.
TheeffectivenessoftheimplementationofenterpriseresourceplanninginimprovingservicequalitycanbeseenintheTaiwanesesemiconductorindustrybyassessingtheexpectationsandtheperceptionsofservicequalityfromtheperspectivesofbothupstreammanufacturersanddownstreamcustomers.Thestudyfirstestablishesamodifiedservicequalitygapmodelincorporating:
(i)thedownstreamcustomers'expectationsandperceptions,and(ii)theupstreammanufacturers'perceptionsofthecustomers'expectationsandperceptions.Anempiricalstudybyquestionnairesurveyisthenundertakentoinvestigatethegapsproposedintheresearchmodel.TheresultsshowthatservicequalitygapsdoexistintheTaiwanesesemiconductorindustrybetweenupstreammanufacturersthatareimplementingERPandtheirdownstreamcustomers.Thestudyshowsthattheproposedmodelprovidesvaluableguidancetomanufacturerswithrespecttotheprevention,detection,andeliminationofthedemonstratedservicequalitygaps.ThemodelthushelpsmanufacturerstoevaluatethecontributionofvariousERPmodulestoimprovedcustomersatisfactionwithservicequalityandalsoprovidesguidanceonimprovementstrategiestoenhanceservicequalitybyeliminatingqualitygaps.
Actually,ERPiswidelyusedinmanyfields,frompublicsectorstoindividualbusiness.Recently,serviceorganizationshaveinvestedconsiderableresourcesintheimplementationofEnterpriseResourcePlanning(ERP)systems,evenusingsolutionsinitiallytargetedformanufacturingcompanies.TogetaninsightintohowservicesapproachhelpERPimplementation,areviewofERPprojects,especiallyinservices,completedbysixcasestudieshasbeenundertaken.Weidentifyanddiscusssomecharacteristicsofservices,whicharediscriminatoryregardingmanufacturing.Maincharacteristicsidentifieddealwithcompleteorpartialintegration,productorcustomerorientation,importanceoflabor,humanfactor.Inconclusion,trendstostandardizationandintegrationseenintheindustrialsectorarealsogrowinginservices,butindifferentways.
Referstotheoverseassomeliteraturematerial,asuccessfulERPproject,oftenneedstospendseveralyeartimes,numberthousandsofUSdollarscancomplete.Againturnsheadlooksatthehome,alongwithERPskepticismsgainingground,pricewarstarting,ERPtookonekindofsoftwaresupplier'sproduct,hasactuallygoesdownthegodworldtendency.ERPleaderSAPalsopromotedBusinesstheOneproduct,thepricehasbeenlowerthan100,000.EveniftheERPsoftwarecanachievefree,orliketheIBMesteemaccordingtotheboundarywhichmustcollectfees,implementstheanglefromtheentireenterprise,considersthepersonnel,training,themaintenance,theservicereorganization,there-development,three,ndevelopment,itsexpenseshouldalsoinseveral1,000,000andevensurelythescale.Thisspeakingofthedomesticenterprise,alreadywasnotthesmallnumber.
But,somemanyenterprisesharborthebeautifuldream,stepstheERPimplementationthedifficulttravel.Inwhichalsohasmanyprojectstobedefeatedcomestoanend.Butregardingthesefinalsurvivors,whethercanthehalberdbealsoputinstorage,drinkswinetosingloudly?
Infact,theenterpriseimplementstheERPprojectafterthesuccesswillfaceimplementsabiggerrisk.Infuturefivetotenyearsin,somesolidERPriskmanagementmechanismhaddecidedwhethertheenterprisecanobtainbenefitstrulyintheinitialERPinvestment.In1998ThomasH.Davenporthaspublishednamed"PutsinEnterpriseSystem"thearticleintheHarvardcommercecommentary(Puttingtheenterpriseintotheenterprisesystem).Thisarticleproposedsystematicallytheenterprisesystem,orcalledtheERPsystemtheoperationbringsfortheenterprisepositiveandnegativedirectsthesound.Simultaneouslyalsodirectlyproposedthefutureenterprisewillhavetofacearisk:
Putsintheenterprisesystemtheentireenterprisetherisk.AccordingtoUSProjectmanagementAssociationtotheriskthedefinition,"therisk"isreferstotheprojectadvantageousorthedisadvantageouselementofcertainty.
Theprojectis"forcompletesthedisposableendeavorwhichsomeuniqueproductortheservicestationdo",theproject"thedistinctivequality"haddecidedtheprojectnotimpossiblewasbywiththebeforeidenticalway,simultaneously,theprojectwhichcompletedbyandthebeforeidenticalpersonmustcreatetheproductortheservice,aswellastheprojectpossiblyinvolvedthescope,thetimeandthecostallnotimpossiblestartedwhentheprojectcompletelytodetermine,therefore,carriedonintheprocessintheprojectalsocorrespondingtobeabletoappearthemassiveuncertainty,namelyprojectrisk.Belowthisarticlementioned"therisk"isreferstotheproject"disadvantageously"theelementofcertainty.Existstotheprojectdisadvantageousriskinanyproject,oftenandcangivetheprojecttheadvancementandtheprojectsuccessbringsthenegativeinfluence.Oncetheriskoccurs,itsinfluenceisvarious,likecausestheprojectproduct/servicethefunctiontobeunabletosatisfythecustomertheneed,theprojectexpensesurpassesthebudget,theprojectplandraggingoriscompelledtocancelandsoon,itfinallymanifestsforcustomerdegreeofsatisfactiondepression.Therefore,therecognitionrisk,theappraisalriskandtakethemeasuretobesupposedtobetheriskmanagementhavetheextremelyvitalsignificancetotherisktotheprojectmanagement.
ⅠRiskmanagementconcretecontent
Theprojectriskmanagementmainlydividesintofollowingseveralsteps:
Theriskrecognition,thequalitative/quotariskanalysis,theriskshouldtoplantheestablishmentandtheriskmonitoring.
1.riskrecognitions
Theriskrecognition,isrefersdistinguishesandrecordspossiblyhastheadverseeffecttotheprojectthefactor.Becausetheprojectisindevelopsinunceasinglythechangeprocess,thereforetheriskrecognitionalsopassesthroughintheentireprojectimplementationentireprocess,butisnotmerelytheprojectinitialstage.Theriskrecognitionisnotthedisposablework,butneedmoresystems,crosswisethought.Possessesnearlyabouttheprojectplanandtheinformationallpossiblytakestheriskrecognitionthebasis,likeprojectprogressandcostplan,workdecompositionstructure,projectorganizationalstructure,projectscope,similarprojecthistoricalinformationandsoon.Needstopayattention,allrisksallmaycarryonthemanagementbynomeansthroughtheriskrecognition.Theriskrecognitiononlycandiscovertheknownrisk(forexample:
Intheknownprojectorganizationsomememberabilitycannotsatisfytherequestcompletely)ortheknownunknownrisk(known-unknown,namely"eventnameknown",like"customersidepersonnelparticipatesindynamicsbeinginsufficient");Beforebutcertainrisks,asaresultoftheprojectdistinctivequality,notimpossibletooccurinitknowinadvance(unknown-unknown,namelyunknown-unknownrisk).
2.qualitative/quotariskanalysis
Thelatentriskquantitydistinguisheswhichthroughtheriskrecognitionprocessareverymany,buttheselatentriskstotheprojecttheinfluencearevarious."Theriskanalysis"namelythroughtheanalysis,thecomparison,theappraisalandsooneachway,todeterminedvariousriskstheimportance,sortstotheriskandappraisesittotheprojectpossibleconseque