外贸报价单模板外贸报价单模板.docx
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外贸报价单模板外贸报价单模板
外贸报价单模板-外贸报价单模板
外贸询盘报价流程模板8
不同状态下订单，回复询盘的方式和技巧各有不同。
下面将订单状态大致分为一下几类，一一说明：
1、未付款询盘回复：
第一主动出击，当买家下单后应及时主动与买家联系，联系内容可以按照先后顺序包括为打招呼，对产品进一步的介绍，并告知请付款以及时查看库存备货，尽快发货。
下面一个不错的回复：
DearXXX,
wehavegotyourorderof.....
Thebagyouorderisoneofthehotitemsfrommystoreanditismadeofhighqualityleather.Buttheorderseemsunpaid.Ifthere’sanythingIcanhelpwiththepriceorsizeetc.
Whenthepaymentisfinish,Icanstockuptheitemandgetitreadyforshipping.
Ifanyfurtherquestions,pleasefeelfreetocontactwithus.
Thanks
BestRegards
2、已付款订单的回复：
主要内容包括确认产品的规格，尺码等等具体事宜，表现卖家的专业性下面是一个不错的例子：
DearXXX,
Iamverygladtohearfromyou.Thebiggestsizewehaveis39.Andthisshoesislittlebiggerinsize.SoIthink39willfit.
Ifyouhaveanyotherquestions,Pleasefeelfreeletmeknow.
Wearelookingforwardtogettingyourearlyreply.
BestRegards
3、发货后的回复:
从货物离开中国海关至买家收到货物建议每个阶段卖家都给买家发一封邮件通知买家，直到买家收到货为止。
因为买家付款后都急于收到货物，而邮寄过程一般又是5-10天不确定的，因此这样随时通知买家货物状态一是表现自己商业城信度二是及时的沟通能让买家不再急切询问。
A、告诉买家订单详情
DearCustomer，
TheitemyouorderisalreadyshippedandthetrackingnumberisXXXXX
Themailstatusisasfollows:
xx113021:
43:
12
SHANGHAI
DispatchfromSortingCenter
Thisisthestatusofyourorder.Youwillgetitsoon.
Thanksforyoursupportandunderstanding.
B、询问是否收到货物
Dearcustomer,
EMStrackinginformation（EMS网站查询）
ThisisthestatusshowingonEMS.Haveyoualreadygottheitems?
Ifyouhavegottheitems,pleaseletmeknow.
Thanks
4、客户投诉产品质量有问题
Dearcustomer,
IreceivedthebootsbutIcan’tsellthembecausetheGucciboxwasrippedupifyoucan’tsecurethepackagesbetterthanthatthenyouwillnotbehearingfrommeagain!
Dearfriend,
Iamverysorrytohearthat.Thedamagemusthappenedduringtransportation.Iusuallymakesureeverythingisingoodconditionbeforeshippingproductsout.Imakesuregivingyoumorediscountstomakeupwhenyoubuyfrommenexttime.Thanksforyourunderstanding.
BestRegards
5、订单完成
Dearcustomer,
Iamveryhappytoseethatyouhavereceivedtheitems.Thanksforyoursupport.Ihopeyousatisfywiththeitemandlookingforwardtodomorebusinessinthefuturewithyou.
Thanks
BestRegards
6、提醒买家给自己留评价,这是在交易结束后很重要的一个环节
Hithere,
Thanksforyourcontinuoussupporttoourstore,andweareimprovingourselvesfromservice,quality,sourcingandsoon.
itwouldbeappreciatedifyoucanleaveusapositivefeedback,itsagreatencouragementtous，iftheresanythingIcanhelpwith,donthesitatetotellme.
Bestwishes
7、折扣
Dearxxx,
Thanksforyourmessage.
Well,ifyoubuythe2items,wecanofferyouaGBPdiscount.Onceweconfirmyourpayment,wewillposttheitemforyouintime.
Pleasefeelfreetocontactusifyouhaveanyfurtherquestion.
Thanks&Bestregards!
8、常见问题回复
A、推广新产品,采购季节期间根据自己的经验，可给买家推荐自己热销的产品。
Hithere,
AsChristmasiscoming,wefoundhairstraightenedhasalargepotentialmarket.ManycustomersboughtthemforresaleonDHgateorintheirretailstorebecauseitsahighprofitmarginproduct.wehaveawiderangeofGHDmk4STRAIGHTERproductsonsellaswell.Pleaseclickthefollowinglinktocheckthemout.Ifyouhavemorethan10piecesinoneorderwecanhelpyougetawholesaleprice.Thanks.
Regards
B、货物断货，货物偶尔的断货只要认真解释一下，买家一般能够理解，最好的办法是告诉买家自己会积极尽量帮他找到库存，同时向他介绍类似的款式供其选择。
Hithere,
Wearereallysorrythatthebagyouorderisoutofstockatthemoment.Iwillcontactthefactorytoseewhentheyaregoingtobeavailableagain.Iwouldliketorecommendyousomeotherprettybagswhichhavethesamestyle.Hopeyoulikethemaswell.Youcanclickonthefollowinglinktocheckthemout.
Ifthere’sanythingIcanhelpwith,Pleasefeelfreetocontactus.
Thanks.
Regards
C、改完价格再次催款,很多情况买家下单后觉得运费过高，不愿意付款希望卖家能够给与折扣，下面的回复可以借鉴一下：
Hithere,
Wealreadyresetthepriceforyou.Igiveyouanother10%discountontopoftheoriginalshippingprice.Becausethepriceweofferislowerthanthemarketpriceandasyouknowtheshippingcostisreallyhigh,wedonotmakemuchprofitfromthisproduct.Hopeyouarehappywithit.
IFanyfurtherquestions,pleasefeelfreetocontactus.
Regards
D、大量订购询问价格,大量订单询盘买家若是赶上采购季节应该是很有诚意的买家，对他们的回复要详尽一些，内容一般包括样品的价格，采购量和相应的价格，这个报价建议是包括运费的，给买家感觉是给他的一个优惠。
Hithere,
Thanksforyourinquiry,andwereallywanttodomorebusinesswithyou,andIthinkitisthebestwaytoplaceansampleorderwhichis45USDshippingincluded,If100piecesinoneorder,wecanofferyouthebulkpricewhichisUSD/piece.Iamlookingforwardtoyourreply.
Regards
E、海关问题，某些国家海关由于定期的严格检查或者罢工等问题造成邮件延误，建议及时和买家通知，及时的沟通让买家感觉你是一直在跟踪货物的状态，以免置之不理造成误会
Hithere,
AccordingtothenewsfromEMSinChina,largequantityofmailstoEnglandisblockedbythecustomduetotheinspection.ForthesafetyofthegoodsIsuggesttosendthegoodsafterafewdays.Iamwonderingifthedelaygoingtobeaproblemforyou.Iamlookingforwardtoyour
Regards
F、家几天后还没有收到货物的询问，需要及时地与快递公司联系察看货物状态。
Hi,
wedidsendthepackageoutonxx-10-16,Ithinktheremustbesomeissueswiththeshippingcompany,andwehavebeencontactingthemtillnow.wecalledthepackagebackandresentthem,thenewtrackingnumberis6itsshippedviaTNT.
Iapologizefortheinconveniencesandhopefullyyoucanreceivetheitemssoon.Ifthereareanyquestions,don’thesitatetotellme.
Regards
G、若你没有feedbackscore,买家对于你的产品表示怀疑，可以借鉴这个卖家给买家的回复
HiXXX,
Firstofall,Iamveryhappytoreceiveyourmessage.AlthoughIhavenotmuchscoreonDHgate,IhavebeendoingbusinessoneBayformanyyearsandIamquiteconfidentaboutmyproducts.AlsoDHgateofferescrowpaymentservicewhichmeansthepaymentwontbereleasedtosellertillcustomersatisfywiththeproductandtransaction.Withtheaimofseekinglongtermbusinesspartner,wecherisheverycustomerwedealwith.Pleasefeelfreetocontactmeifyouhaveanyquestions.
Regard外贸单据模板（空白）
1.ShipperInsertName,AddressandPhone
2.ConsigneeInsertName,AddressandPhone
中远集装箱运输有限公司
COSCOCONTAINERLINES
TLX:
33057COSCOCNFAX:
+86（021）65458984
ORIGINAL
3.NotifyPartyInsertName,AddressandPhone
（ItisagreedthatnoresponsibilityshallattschtotheCarrierorhisagentsforfailuretonotify）
Port-to-PortorCombinedTransport
BILLOFLADING
RECEIVEDinexternalapparentgoodorderandconditionexceptasother-Wisenoted.Thetotalnumberofpackagesorunitesstuffedinthecontainer,ThedescriptionofthegoodsandtheweightsshowninthisBillofLadingareFurnishedbytheMerchants,andwhichthecarrierhasnoreasonablemeansOfcheckingandisnotapartofthisBillofLadingcontract.Thecarrierhas
SubjecttoClause7LimitationLADENONBOARDTHEVESSELDATEBY
ENDORSEDINBLANKONTHEBACK
ORIGINAL
中国人民保险公司
PICC
货物运输保险单
合同号（CONTRACTNO.）信用证号（L/CNO.）
ThePeople’sInsuranceCompanyofChina
总公司设于北京
HeadOfficeBeijing
一九四九年创立
Establishedin1949
CARGOTRANSPORTATIONINSURANCEPOLICY
发票号（INVOICENO.）
保单号次
POLICYNO.
被保险人：
INSURED:
中国人民保险公司（以下简称本公司）根据被保险人的要求，由被保险人向本公司缴付约定的保险费，按照本保险单承保险别和背面所载条款与下列特款承保下述货物运输保险，特立本保险单。
THISPOLICYOFINSURANCEWITNESSESTHATTHEPEOPLE’SINSURANCECOMPANYOFCHINA（HEREINAFTERCALLED“THECOMPANY”）ATTHEREQUESTOFTHEINSUREDANDINCONSIDERATIONOFTHEAGREEDPREMIUMPAIDTOTHECOMPANYBYTHEINSURED,UNDERTAKESTOINSURETHEUNDERMENTIONEDGOODSINTRANSPORTATIONSUBJECTTOTHECONDITIONSOFTHISOF
总保险金额
TOTALAMOUNTINSURED:
保费：
启运日期
ASARRANGEDDATEOFCOMMENCEMENT:
PERMIUM:
自经
FROM:
VIA承保险别：
CONDITIONS:
装载运输工具：
PERCONVEYANCE:
至TO
所保货物,如发生保险单项下可能引起索赔的损失或损坏,应立即通知本公司下述代理人查勘。
如有索赔,应向本公司提交保单正本（本保险单共有
份正本）及有关文件。
如一份正本已用于索赔，其余正本自动失效。
INTHEEVENTOFLOSSORDAMAGEWITCHMAYRESULTINACLAIMUNDERTHISPOLICY,IMMEDIATENOTICEMUSTBEGIVENTOTHECOMPANY’SAGENTASMENTIONEDHEREUNDER.CLAIMS,IFANY,ONEOFTHEORIGINALPOLICYWHICHHASBEENISSUEDINORIGINAL（S）TOGETHERWITHTHERELEVANTDOCUMENTSSHALLBESURRENDEREDTOTHECOMPANY.IFONEOFTHEORIGINALPOLICYHASBEENACCOMPLISHED.THEOTHERSTOBEVOID.
赔款偿付地点
CLAIMPAYABLEAT出单日期ISSUINGDATE
中国人民保险公司
ThePeople’sInsuranceCompanyofChina
I
AuthorizedSignature***外贸报价邮件模板、实例、常用语（转别人的）
外贸报价邮件的资料汇总
谢谢大家的支持，这份报价邮件的模板是我，第一份是关于鞋子的报价，这个是我自己的模板，欢迎大家提出意见多多交流【大家可以看看我们的官网，或者在阿里外贸圈论坛上私信我】。
模板如下：
Dear****,
Thanksveryforyourinquiry.
Aftercheckingthepricewithoursuppliersmanytimes,Iwouldliketogiveyouanofferasfollows:
Product：
PCULadysSandal
Price：
***usd/prCIFChittagong
Package：
**polybag
Payment：
TT&Lcatsight
Deliverytime:
20daysaftergetting30%Deposit
Periodofvalidity:
30-40days
Besides,allthestylesarethelatestdesign,basiconthesellseason&thefeedbacksfromthemarket.Sampleswillbesenttoyoufreelyifyouneedtocheckthequalityandsizes.
Pleasekindlytochecktheattachedfile-*****（报价表名称）forreference,ifthereisanydoubts,pleasedonothesitatetocontactme,thanks.
Waitingforyourgoodnews!
Bestregards
接下来分享几个我一直收藏的精品报价邮件，共六个版本，这个可以供新人参考，要是有什么不懂的，可以直接在外贸圈找我，共同学习进步。
客户主动询价，我方报价
DearMr./MsXX
ThanksforyourinquiryaboutXXproductsbye-mailddxxxx,2016!
NowweherekindlyquoteyouourbestXXpriceasfollowing:
Productsname:
Specification,weightandsize:
Packing:
Payment:
Deliverytime:
Shipmentfee:
Quantity:
Validity:
Others:
Plsreviewtheabovepriceandletusknowyourconfirmationinanearlydate.
Lookingforwardtohearingfromyousoon.
我方主动询价，向客户报价
升级会员 