小型私营企业领导者与员工的管理沟通 精品文档格式.docx

小型私营企业领导者与员工的管理沟通 精品文档格式.docx

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年级班别

学号

学生姓名

指导教师

2007年6月15日

目录

1外文文献译文……………………………………………………….…………………….1

1.1管理沟通的有效方法………………………………………………………………1

2外文文献原文………………………………………………………………………………4

2.1TheEffectiveMethodsInManagementAndCommunication………………..4

3外文文献译文………………………………………………………………………………9

3.1管理就是沟通……………………………………………….………………………..9

4外文文献原文………………………………………………….…………………………..12

4.1TheManagementIsTheCommunication……………….………………………12

TheManagementIsTheCommunication

Themanagementcommunicationisinthemanagementtheextremelyimportantpart.Themanagementandbythesuperintendentbetweentheeffectivecommunicationisanymanagementartessence.Buttheorganizationisforachievesitscommongoalaccordingtocertainruleandtheprocedurethecoagulationcommunity,theorganizationgoalrealizationornotisdecidedintheorganizationthemanagementcommunicatesunimpededly,theeffectivemanagementcommunicationiswhetheradvantageousintheinformationisorganizinginternalfullflowingandsharing,mayenhancetheorganizationtheworkingefficiency,theenhancementorganizationdecision-makingscience,therationality.Moreoverthebehavioralsciencetheorytellsus,organizesthememberisnotthepurematerialinterestpursuer,theysimultaneouslyalsohavetheenergeticleveldemand.Forinstancesaidtotheorganization（enterprise）senseofbelonging,senseofhonorandsenseofparticipation,butallthesealsoallaredrawssupportintheeffectivemanagementcommunicationcanrealize.Becauseonlythentheeffectivemanagementcommunication,organizesmember'

sopinion,thesuggestiontobeabletoobtainthefullvalue;

Onlythentheeffectiveorganizationcommunication,organizestheappraisalandtheapprovalwhichmember'

sjobperformancecanobtainshouldhave.Lookedlikefromtheenterpriseculturethat,theenterprisecultureistheenterprisecorevalueswhichtheenterprisestaffaltogetherhas,isconsciousnesscategory.Theenterprisecultureformationdependsoninorganizesbetweenmember'

sgoodcommunicationtoachievethefinalvaluestheapproval.Thereforesaid,managesthecommunicationisallbusinessmanagementbehaviorsoul.Mentions“themanagementcommunication”,"

ManagementsciencePrinciple"

hasinevitablyinanyeditioninvolves.Itsimportantnatureisobvious.Butasifverymanybusinessmanagementpersonnelregardingthisnotverybiginterest,becausetheythought:

Thecommunicationisnottheverydifficultmatter,wenotallareeverydaycarryingonvariouscommunicationintheenterpriseinternalandexternal?

Indeed,weconstantlyallarecommunicating,justlikewebreathetheairsamenature.But,weorganizethemanagementcommunicationcarriesonisnotveryeffective,isperfectaswellasisfull.Theresultappearedmanyinformationdistortions,organizesinternalfillrumorrumors;

Therelationshipbetweensuperiorandsubordinateisnotharmonious,betweenthecolleaguesuspectedmutually,theupperformationdecision-makingcannotobtaincarriesoutandsoonfullynotthegoodsituation.Theseregardingtheorganization（enterprise）,allisthehiddendangerquestionswhichtheorganizationdevelops.Howimprovesthemanagementcommunicationtoavoidortoreducethesequestionseffectivelytheappearance?

Thisisoneorganizesthequestionnowundertheinformationsocietybackgroundwhich（enterprise）theleaderandtheadministrativepersonnelsallareworthcarefullyexaminingandtaking.

Whatisthemanagement?

Repliedthisquestionsaidalwaysisthepuzzleallmanagementscholarandmanagespractitioner'

smatter,managementextensionextremelybroadness,asbigasNationalgovernment'

sactivity,asslightlyasthecommoncommonpeople'

sbasickitchennecessitiesfirewood,allismakingthemanagement.Managementenvironmentintenseinfluence,althoughhassomerulestobepossibletoseek,butmoretimesneedstomakethejudgmentaccordingtotheenvironmentspecialdetails,thenmotion.Thereforeallsaidthemanagementnotonlyisasciencealsoisanart.Superintendent'

sresponsibilitynothingbutistheplan,theorganization,theassociationaccent,thehumanaffairs,thecontrol,superintendent'

sworkismanagesthe"

respectivestaffthrough"

toachievetheorganizationgoal.Butmorepracticesprovedthat,superintendent'

ssuccessfulkeyliesin"

tolead"

.Humanist,drivesthemorale,thebuildingatmosphere,bytheeffectiverealizationorganizationandstaff'

swin-wingoal,isnowatlastarolewhichthesuperintendentshouldtakeon.Ibelievedthat,thecommunicationisextremelyimportant,therefore,Ibelieved,themanagementisthecommunication.

Whatisthecommunication?

Thecommunicationisreferstotheinformation,thethoughtandtheemotioninthemanagementsciencedefinitiontheprocesswhichorbetweenthecommunitytransmitsinindividual.Thecommunicationgoalisnotmerelytothesignificancetransmission,butalsomusttothesignificanceunderstandandachievethemutualrecognition.“Regardlessofgreatthought,ifdoesnottransmitforotherpeopleandwereunderstoodbyotherpeople,allismeaningless.”Aninformationagebigcharacteristicisthechange.Thetimeischanging,themarketisalsochanging,theenterprisetooksocialtheeconomicsubject,mustpromptbesupposedtothemarketshift,acceleratestheinformationtransmissionandthefeedback,thisthespeedandthepipelinemultiplicationwhichcommunicatestotheenterpriseandsoonsetthenewrequest.Carryonthoroughlyalongwiththetimechangeaswellastheenterprisereform,theenterprisepersonnel'

sstructurealsohadtheverysweepingchange,thestaffyouthoriented,theknowledge-baseddegreehadtheenhancement,tooktheself-valuetherealization,thereforethemodernbusinessmanagementtakehumanthismanagementasamainstream.Japanmanagesthescientisttobelievethat,thehumanistmanagementisamethodwhichonekindofdependenceopensheartmutually,makeseachpersontorealizecorrectlytohimthedutyandtheloadresponsibilitywhichshouldcompleteintheorganization.Thiskindofmanagementpatternemphasishumansentimentanduserfriendly.Butmustimplementthemanagement,thecommunicationutilizationiseffectivelyagoodprinciple.

AmericanrenownedfuturecigarJohnNaisbittoncesaidthat,“Thefuturecompetitionwillbethemanagementcompetition,thecompetitionfocalpointliesinbetweeneachsocialorganizationinternalmemberandwithinexteriororganization'

seffectivecommunication”.Thecommunicationisthemanagementmostimportantconstituent,maysaythecommunicationisanymanagementartessence.Theclassicsmanagementtheoryschoolofthoughtmanagementsevenfunctionsdiscussare:

Plan,organization,humanaffairs,direction,coordination,report,budget,inthesesevenaspects,regardlessofistheplanformulation,theworkorganization,

betweenthehumanaffairscoordination,enterprise'

smanagement,department'

sexchangecannotleavethecommunication.Maynotexaggeratesaidthat,“themanagementisthecommunication,”thecommunicationisdecidingthemanagementqualityandthelevel.Themanagementisthecommunication,but,themanagementneedsthehighgradecommunicationortheeffectivecommunication.Thecommunicationpremiseistherespect,thetrustandtheunderstanding,thecommunicationpromoteseachotherrespect,thetrustandthemanagement.Notonlythecommunicationisaquantityconcept,isnotlookedweopenedhowmanytimewrangledthemeeting,havenotsenthowmanymails;

Notwrotehowmanypagesofreports,hasnotsenthowmanyinstructions;

Moreimportantly,thecommunicationisanarcherytargetconcept,mustthinkbetweenuscarriedonhowmanysincerelytohavetheresponsibilityexchange.Notonlycommunicationinformationtransmission,theemotion,thethoughtexchange,onlyhastheinformationtransmissionnottobeabletobringanyfundamentaltothemanagementimprovement,onlythenthetrueemotionandthethoughtexchangeoccurrence,theinformationcommunicationonlythencanplaytherolewhichshouldhave.

Weareenteringtheknowledgeeconomyandtheemotioneconomicaltime,people'

sworkcontentaremoreandmoremanybytheknowledge,thethoughtiscomposedforthecoreinformationprocessingandthetransmission,moreandmoremanyworkbringhavetheneedtakethesentimentasthefoundationinterpersonalinteractioncolor.Speakingoftheenterprise,staff'

screativityandinterpersonalrelationshipabilitygraduallywilloccupytheleadingrole,butstaff'

screationabilityandinterpersonalrelationshipabilitywillreceiveimmediatesuperior'

smanagementstyleandthecorporatecultureinfluence.Fromthetechnologicalinnovationangle,researchesanddevelopsthepersonnelifcannothavethegoodmood,displaysverydifficultlyowntalent;

Lookedfromservicereforming,ifdoesnothavethegoodmoodinthecompanyinterior,heservesdirectlythecustomernotgreatlypossiblyfeelsthegoodmood.Thereforeneedsthroughthecommunicationtounderstandanyisthestafftrueneed,anyis,anywhichthestaffworriesis,onlythenhasfoundoutthesebasicsituationswhichthestafflikes,Canletthestaffnothavetheextraworries,inworktimecannottakeintoconsiderationinvestsowncompleteenergyintotheoperationin,seeksthebenefitmaximizationforthecompany.

OntakesUSGeneralElectricCompany,itallimplements“theopendoorpolicy”fromthetopmoststoryleadertoalllevelsofdepartmentresponsiblefortheworkthepolicy,welcomethestafftoentertheirofficereflectionsituationasnecessary.Thecompanystraightshoutsitsfromtoptobottom,doesnothavedivisionofthehighandlow,respectsmutually,eachotherdependence,the