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3.
Tosucceed,speciale-paymentmethods,suchase-cash,havetomaintainanonymity.
MediumPageReference:
4.
E-paymentmethodsthatcanaddressthelowerorhigherendofthepricecontinuumisunlikelytobewidelyacceptedbecauseofcostandsecurityissues.
550
Reflectivethinking
5.
Creditcardsandchargecardsareepaymentinstrumentsthatallowtheholdertomakepurchasesuptoafixedlimitandchargesinteresteachmonthonunpaidbalances.
551
6.
Inthesettlementprocess,thesystemsmustdeterminewhetherabuyer'
scardisactiveandwhetherthecardholderhassufficientfundsavailableforthepurchase.
7.
Withadebitcard,themoneyforapurchaseditemcomesdirectlyoutoftheholder’scheckingaccountwiththeactualtransferoffundsfromtheholder’saccounttothemerchant’stakingplacewithinonetotwodays.
551
8.
Theprocessingofcardpaymentshastwomajorphases:
identificationandsettlement.
9.
Intheauthorizationprocess,thesystemsdetermineswhetherabuyer’scardisactiveandthecustomerhassufficientavailablecreditlineorfunds.
10.
Foragiventypeofpaymentcardandprocessingsystem,theprocessesandparticipantsareessentiallythesameforoff-line(cardpresent)andonline(cardnotpresent)purchases.
552
11.
CyberSourceandVeriSignarepaymentprocessingservicesthatprovideconnectivityamongmerchants,customers,andfinancialnetworksthatenableauthorizationandpayments.
12.
Intheonlineworld,merchantsarenotheldliableforfraudulenttransactions.
553
13.
RecentsurveysbyCyberSourceindicatethatfraudulentcardtransactionsareagrowingproblemforonlinemerchantsinspiteoftheirincreasingeffortstocombatfrauddespiteimprovedanti-fraudmeasures.
14.
Becauseoftheirvisibilityandlargesalesvolumes,largerfirmsweremoresusceptibletofraudthansmallerfirmswere.
15.
OneproblemwiththeAddressVerificationSystem(AVS)forfraudpreventionisthenumberoffalsepositives,meaningthatthemerchantrejectsavalidorder.Onereasonfortheserejectsissimplythatcardholdersmakemistakesininputtingtheiraddressesorzipcodes.
553
16.
Oneimpactofanti-fraudtoolsisthatmerchantsarerejectingasignificantnumberofbothvalidandinvalidordersduetosuspicionoffraud.
554
17.
Withvirtualcreditcards,theissuermustcreateanewcreditcardnumberforeverypurchase.
554
18.
Inmostcases,smartcardsaremoresecurethancreditcardsandcanbeextendedwithotherpaymentservices.Intheretailarena,manyoftheseservicesareaimedatthoseestablishmentswherepaymentsareusuallymadeincashandspeedandconvenienceareimportant.
558
19.
Stored-valuecardsarebeingmarketedheavilytothethosewhodonothavecreditcardsordonothavebankaccounts,specifically—peoplewithlowincomes,youngadults,seniors,immigrants,minorities,andothers.
563
20.
Regardlessofthevendor’spointofview,thereissubstantialevidence,atleastintheofflineworld,thatconsumersarenotwillingtousetheircreditordebitcardsformicropaymentsunder$5tominimizesecurityrisks.
565
21.
E-checksrelyoncurrentbusinessandbankingpracticesandcanbeusedbyanysizedbusinessthathasacheckingaccount,creditcard,anddebitcard.
567
22.
Fromtheperspectiveofthebillingfirm,twoadvantagesofe-billingarethereductioninexpensesrelatedtobillingandprocessingpaymentsandtheabilityforadvertisingcustomizedtoeachindividualcustomer.
572
23.
EIPPistheprocessbywhichcompaniespresentinvoicesandmakepaymentstooneanother.
574
24.
Withlettersofcredit,creditriskisreducedbecausepaymentisaccessedviathecreditworthinessoftheissuingbank.
576
25.
Researchshowsthatstateandlocalgovernmentsarelosingmorethan$100billionperyearinsalestaxrevenueonitemspurchasedovertheInternet.
577
MultipleChoiceQuestions
26.
Factorsthatcomeintoplayindeterminingwhetheraparticularmethodofe-paymentachievescriticalmassincludeallofthefollowingEXCEPT:
a.hardwareandsoftwareindependence.
b.fulltraceabilityofthebuyers.
c.thedegreeofsecurityofthetransfer.
d.interoperabilitywithotherenterprisesystemsandapplications
BDifficulty:
550
27.
Acardthatdrawsthepaymentamountdirectlyfromtheuser’scheckingaccountiscalleda(n):
a.e-paymentcard.
b.creditcard.
c.chargecard
d.debitcard
DDifficulty:
551
28.
Apaymentcardthatprovidestheholderwithcredittomakepurchasesuptoalimitfixedbythecardcompanyandchargesrelativelyhighinterestratesonunpaidbalancesisthe:
a.creditcard.
b.e-paymentcard.
c.debitcard.
d.chargecard.
ADifficulty:
29.
Theprocessofdeterminingwhetheracardisactiveandwhetherthecustomerhassufficientfundsforthepurchaseiscalled:
a.approval.
b.settlement.
c.procurement.
d.authorization.
30.
Thetransferofmoneyfromthebuyer’stotheseller’saccountiscalled:
31.
______________offerInternetMerchantAccounts,whicharespecialaccountsforcreditcardauthorizationandpaymentprocessing.
a.Creditcardassociations
b.Issuingbanks
c.Paymentprocessingservices
d.Acquiringbanks
552
32.
________________arefinancialinstitutionsthatprovidesacustomerwithapaymentcard.
33.
________________provideconnectivityamongmerchants,customers,andfinancialnetworksenablingauthorizationandpaymentsiscalledthe:
CDifficulty:
34.
_____________aresmallonlinepaymentstypicallyunderUS$10:
a.E-cash
b.E-micropayments
c.E-smartpayments
d.E-minipayments
565
35.
Anadvantageofe-checksisthatthey:
a.involvecomplexinternalprocessingsystems.
b.operateoutsidethetraditionalbankingindustry.
c.containmuchmoreinformationthentraditionalpaperchecks.
d.fitcurrentbusinesspractices,andsorequirelittleprocessreengineering.
567
36.
Thenationwidebatch-orientedelectronicfundstransfersystemthatprovidesforinterbankclearingofelectronicpaymentsforparticipatingfinancialinstitutionsiscalledthe:
a.AutomatedClearinghouseNetwork.
b.FederalReserveSystem.
c.electronicbillpresentmentandpaymentnetwork.
d.ReceivingDepositoryFinancialInstitution
569
37.
EachofthefollowingarewaystopaybillsovertheInternetEXCEPT:
a.onlinebanking.
b.billerdirect.
c.customerserviceprovider.
d.billconsolidator.
570
38.
Fromtheperspectiveofthebillingfirm,allofthefollowingareadvantagesofe-billingEXCEPT:
a.opportunityfortargetedadvertising.
b.reducedprocessingexpense.
c.universalavailability.
d.improvedcusto