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MobileIdentity:
Youth,Identity,andMobileCommunicationMedia
GitteStald
(ITUniversityofCopenhagen,DepartmentofInnovativeCommunication)
Parentsusuallydon’tknowhowimportantatoolthemobilehasbecomeinyoungpeople’slives.Theyonlythinkaboutthecommunicativefunction,notthesocialmeaning.(sixteen-year-oldgirl)
Thegirlwhoisquotedaboveexpressesanimmediateunderstandingofthemobilephone’sdual,butinterdependentqualitiesforyoungpeople.Onequalityisthecommunicativefunction,whichisfacilitatedbythetechnologicaldevice:
itisaboutthemobileasatoolandachannelfortheexchangeofinformation.Theotherqualityisthesocialmeaning,whichdevelopsfromthecommunication.RichLingdescribesthemobilephoneasbeingdoublyarticulated,thatis,itisaphysicaldevicebutitisalsoamediumthroughwhichwecommunicateandthroughwhichwemaintainsocialcontact.Inshort,themeaningofthemobilegoesbeyonditspracticalfunction.Thequotealsoindicatestheyounggirl’sperceptionofthemobileasholdingaspecificmeaningforyoungpeopleascomparedtoadults:
thatis,thevalueofthemobiledependsoncontextualusesandexperiences.
Thefocusofthisarticleisonthemeaningofthemobileinyoungpeople’slives,specificallyinrelationtoquestionsofidentity.Inthecrossoverbetweenthisvolume’sthreekeythemes—youth,learning,andidentity—otherissuesmightwellhavebeenincluded,forexampletheuseofmobileplatformsineducationandformallearning,ororganizedprojectsonhowtoexploreandexploitmobiledigitalplatformsforcreativeandinnovativepurposes.Myaim,however,istotakeacloserlookatthemundaneandeverydayusesofthismediumbyyoungpeopleinrelationtoidentityandlearning.Becauseofthealwaysthere,alwaysonstatusofthemobileandthepaceofexchangeofinformation,andbecausethemobileisthekeypersonalcommunicationdeviceforsomanyyoungpeople,itbecomesimportantinestablishingsocialnormsandrulesandintestingone’sownpositioninrelationtothepeergroup.
Mytitle,“MobileIdentity,”hasadoublemeaning.Ontheonehand,supportedbythesubtitle,itincludestheideathatyoungpeople’sidentityisinfluencedbytheiruseofmedia,inparticularpersonalcommunicationmediasuchasthemobilephone.Ontheotherhand,italsoimpliesaviewofadolescentidentityasmobile,changinganddevelopingmomentbymomentandovertime,asverysensitivetochangesintherelationsbetweenfriendsandfamilies,andtotheemotionalandintellectualchallengesexperiencedandmediatedthroughtheuseofthemobilephone(amongotherfactors).Thenotionofmobileidentitysuggeststhatidentityisfluidandthatadolescentsareconstantlynegotiatingwhotheyare,howtheyarethatidentity,andwithwhomtheyarethatidentity.Themobilephonefacilitatesthismobilityofidentity,asitisubiquitousinyouthculturalcontextsasamediumforconstantupdating,coordination,informationaccess,anddocumentation.Atthesametime,themobileisanimportantmediumforsocialnetworking,theenhancingofgroupsandgroupidentity,andfortheexchangebetweenfriendswhichisneededinthereflexiveprocessofidentityconstruction.Themobilehasbecometheidealtooltodealwiththepaceofinformationexchange,themanagementofcountlessloose,closeorintimaterelations,thecoordinationofever-changingdailyactivities,andtheinsecurityofeverydaylife.Hencethemobilebecomesalearningtoolfordealingwithlivingconditionsinmodernsocietyforyoungpeople,whileatthesametimeitaddstotheconditionstheyaretryingtodealwith.
Thischapteraddressesfourbroadthemes.Thefirstthemeisavailability—thefactthatthemobileisalwayson,whichmakestheusersalwaysavailablewithnoorfewcommunicationandinformation-freemoments.Thesecondthemeistheexperienceofpresenceduringmobilecommunication,thatis,theexperienceofsocialpresenceinpublicspacebeinginvadedbyongoingmobilecommunication.Thethirdthemeistheimportanceofthemobileasapersonallogforactivities,networks,andthedocumentationofexperiences,arolethathasimplicationsbothforrelationsbetweentheindividualandthegroupandforemotionalexperience.Thesediscussionsleadtoanalysisofthemobileasatoolforlearningsocialnorms.BeforeIproceedwiththediscussionofthesethemes,however,Iofferashortdiscussionoftheconceptofmobilemediaandabroaderaccountoftheroleofthemobilephoneinthecontextofcontemporaryyouthculture.
Themainempiricalbasisformyanalysisisquantitativeandqualitativefindingsfromaseriesofstudiesoffifteen-totwenty-four-year-oldDanesandtheirmobilephoneuse.Thesestudies,whichwereconductedin2004and2006,includedquestionnairesurveys,individualinterviews,observations,and(inonecase)highschoolessayson“MyMobileandMe.”Asevenyoungergroupsofchildrenhavetheirownmobiles,thefifteen-totwenty-four-yearoldscannotnecessarilybeseenasrepresentativeofyoungDanishmobilephoneusersingeneral.However,otherstudiesandsurveysindicatethatthegeneralfindingsfromthesestudiesalsoreflectsomeofthemainusesandmeaningsofyoungerchildren’smobilephoneuse,aswellasexperiencesinothernationalandculturalsettings.
Availability(P150)
Withthemobileyoudon’tmissmuch.Youhaveyourfriendsrightatyourhandandyoudomorespontaneousthings.(Marie,twentyyears)
Oneessentialaspectofmobilephoneuseisthefactthatthephone,andfollowingthis,thepersonaluser,isalwayson.Our2006surveyshowedthat80percentoftheinformantsneverturnedofftheirmobilephoneandthat20percentturneditoffforbetweenfourandtwelvehours.Thequalitativedataindicatethatthemobileintheselattercaseswasturnedoffatnighttoallowundisturbedsleep,atworkwhenrequired,andincinemas.Adolescentsveryseldomcompletelyturnofftheirmobiles,evenatschool,inrestaurants,silentcompartmentsontrains,atthedinnertable,andsoforth—theysimplyputthephoneon“mute”andareabletocheckthedisplayforincomingmessageswhenthemobilevibrates.
Thismeansthatusers—inparticulartheadolescentswhoneverturntheirphoneoff—arealwaysavailableforcommunication,information,entertainment,or,inshort,forotherpeople.Onenineteen-year-oldgirlsaysthatevenifshesometimesturnsoffhermobilewhenshereallyneedstorelax,itisn’tforlong—“Ican’tbewithoutitfortoolong.WhatifImisssomething?
[laughs].”“Missingsomething”referstotheconstantupdatingofthesocialnetwork,whilethelaughindicatesherself-consciouscollusionwiththispractice.Ontheonehand,thegirlopenlytellsabouttherealityofherlifewiththemobileandhowshedependsonit.Yetontheotherhand,shetakesamorereflexive,distanced—evenironic—stancetowardsuchextensiveuses,needs,andattitudes.
Timeofformobile-freezonesarealuxury,whichonlythefewwhoaresosecureintheirpositionintheirsocialnetworkcandaretoenjoy.Suchusersliketodemonstratethattheyareincontrolbyleavingthemobileathomeorturningitoffeverynowandthen.However,theabsenceofthemobile—eitherbychoiceorasaresultoflackofmoneyorstolenorbrokendevices—isathreattotheimportantupdatingofthesocialnetwork,andhencealsotoone’sownposition,one’sabilitytotakepartinsocialactivities,andultimatelytoone’sself-perceptionoridentity.
Severalofourinformantssaidthattheywouldkeepthemobileonatnightandevenhaveitnexttotheirheadonthepillow,notonlybecausethemobilefunctionedasanalarmclock,butalsobecausetheydidnotwanttomissanymessagesorcalls.Somestatedthatitmaybeimportanttoyourfriendsthatyouareavailablearoundtheclock,iftheyneedsupport,comfort,someonetotalkto,orlaughwith.Inthatcase,sleepislessimportant.Oneexampleistwenty-year-oldMariewhosays:
“Itisnexttothepillowsoyoucanhearitifsomeonecallsatnight,becauseyouwouldn’tliketomissacall....IfsomeoneissadordrunkorhashadsomebadexperiencesandneedstotalktomeIwouldfeelterriblybadiftheycouldn’tgetholdofme.”Inthesecasesthemobileisalinetoinstantfriendlysupportandemotionalpresence.Nineteen-year-oldJacobsaysthesame:
“Yourtruefriends—thosewiththelabel‘realgoodfriends’intheaddressbook—they’retheonesyoucallortextat2a.m.andsay:
‘Hey,I’mintrouble.You’vegottohelpme!
’”Beingalwaysonandavailableexpressesconfirmationoftrustwhichisfundamentalfortruerelationships.Theunwantedcallsofallkindswhichareaconsequenceofthisaretheinevitablepricetopayforconstantavailabilityinone’sintimatesocialrelationships.(TheseexamplesoftheimportanceofthemobilehaveanequivalentinthecaseoftheBritishimmigrantgirl,Walia,inSandraWeberandClaudiaMitchell’schapterinthisvolume.JustliketheparticipantsintheDanishstudy,Waliacannotimaginebeingwithouthermobile,notleastbecauseofitsroleasamediatororlinkbetweensocialandpersonalidentity.)
PhaticCommunication
Manyyounguserssendmessagestooneanotherthatask“Hey,whatareyoudoing?
”orcallswiththesameintention:
tobeincontactmeansbeingcorrectly“tunedin,”or“inphase.”Areplytothesephaticmessagesisnotexpectedquiteasfastasitusuallyistoothermessages,butnotansweringamessagelikethisatsomepointstillamountstoarejectionoftherelationship.
AphenomenonthatisnotknownassuchamongDanishyouthispilaris,whichisfamilia