人力资源管理外文文献翻译.docx
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人力资源管理外文文献翻译
文献信息:
文献标题:
ApplicabilityofCorporateSocialResponsibilitytoHumanResourcesManagement:
PerspectivefromSpain(人力资源管理的企业社会责任适用性:
从西班牙的角度分析)
国外作者:
FernandoJ.Fuentes-Garcı´a,JuliaM.Nu´n˜ez-Tabales,RicardoVeroz-Herrado´n
文献节选:
《JournalofBusinessEthics》,2008,82
(1):
27-44
字数统计:
英文2393单词,13291字符;中文4396汉字
外文文献:
ApplicabilityofCorporateSocialResponsibilitytoHumanResourcesManagement:
PerspectivefromSpain
ABSTRACTThisarticleanalysestheconceptofCorporateSocialResponsibilityinrelationtoHumanResources(HR)management.Fivepotentialtoolsaredefinedandtheiradvantagesanddisadvantagesarediscussed.Finally,theimplementationofthemostadvancedandpowerfultoolinthisareaisstudied:
theSA8000standard.
KEYWORDS:
CorporateSocialResponsibility,humanresources,interestgroups,SA8000standard,Spain
Introduction:
thegrowingimportanceofCSR
Atthedawnofthethirdmillennium,thereisgrowinginterestinthesocialdimensionofbusinessactivities;nowadays,citizensarebetterinformedandtheirvalueshavechanged;theyareincreasinglyecologicallyandsociallyawareanddemandmorefromcompaniesthanjusttheefficientproductionofgoodsandservices.
CompanieshaverespondedtothenewsocialdemandsoftheirinterestgroupsbyimplementingCorporateSocialResponsibility(CSR)actions,whichincludealltheirenvironmentalandsocialactivitiesthatgobeyondmereeconomicinterestsandbreakawayfromthetraditionalimageofacompanythatfocusessolelyongeneratingvalueforitsshareholders.
PorterandKramer(2003)believethereisaspacewheretheinterestsofpurephilanthropyandpurebusinesscanconvergeandcreatebothsocialandeconomicbenefits.Inshort,CSRcangivecompaniesacompetitiveedge,astrategythatleadingcompaniesarealreadyimplementing.
ThedevelopmentofCSRistheresultofchangesinthedevelopedworld’scorevalues(greaterconcernforenvironmentaldeterioration,discriminatoryworkingpractices,respectforhumanrights,etc.)andislinkedtothreekeyfactors(NietoandFerna´ndez,2004):
•Increasedregulation:
Regulationshavebeendrawnupbyverydiverseinternationalorganizations(UN,OECD,EU...)andgovernmentalsources,requiringalleconomicagentstorespectcertainguidelinesthatworkforthegoodofsocietyingeneral.
•Pressurefromconsumermarkets:
Consumermarketsarenowgraduallychangingandagrowingnumberofconsumersaremakingresponsiblepurchases,choosingorganicproductsorthoseproducedinaccordancewithCSRcriteria(fairtrade,limiteduseofnon-renewableresources,fairworkingconditions,etc.).
•Pressurefromthefinancialmarket:
Thepressurefromthefinancialmarketisthemostrecentchange.Inmoneymarkets,agrowingnumberofinvestorsarelookingforSRI(sociallyresponsibleinvestment),whichreferstofundsandcompaniesthatdevelopgoodCSRpractices.Certainstudiesindicatethatinvestorsarenotsolelymovedbyaltruisticvaluessincethereisapositivecorrelationbetweensocialandfinancialperformance(itseemsthatcompanieswithmoredevelopedCSRpoliciesandactivitieshavefewersanctions,greaterqualitymanagement,betterreputationsandareabletorecruitandretainthebeststaff).
ReasonsthatdrivecompaniestoadoptCSRcriteria
TherearetwobasicreasonsthathaveledcompaniestoadoptCSRcriteria:
–Ontheonehand,greatersocialawarenessonaglobalscale.Publicopinionisincreasinglycriticalofthenegativeeffectsofglobalizationandoverthelastfewyearsmanyassociationsandinitiativeshavebeenspringingupthroughnongovernmentalorganizations,foundationsandstandardsagenciestotacklethisissue.
–Ontheotherhand,companiesthemselvesaredivulgingtheadvantagesofferedbyCSRnotonlyasadefensivestrategythatprotectsthemagainstpossiblechargesandlawsuits,butalsoasanoffensivestrategytocreatevalue.Thisisconsequenceoftheincreasingimpactofsocialcriteriainconsumers’purchasingdecisions,asrevealedinarecentCSRstudyinEurope.
Ingeneral,consumersarenotwillingtobuyproductsorservicesfromcompaniesthatengageinunethicalbehaviour.Facedwithgrowingcompetitionandtheincreasedtransparencyofinformation,companiesfeelobligedtoadoptCSRpractices.
EventhoughcompaniesdonotusuallypublicizethespecificreasonsthathaveledthemtoadoptCSRcriteria,theEuropeanCommissionhasputtogetheralistofmotives,suggestedbythecompaniesthemselves:
–Businessethics.
–Thepersonalcommitmentofthecompany’sdirectors.
–Improvecompetitiveness.
–Strengthenthecompany’simage.
–Preventnegativepublicity,lawsuitsorcampaignsagainstthecompany.
–Increasecustomerloyalty.
–Standoutfromthecompetition.
–Improvehumanresourcesmanagement.
–Strengthentheloyaltyofmanagementstaff.
–Attractnewemployees.
–Improveadaptationtochange.
–Costreduction.
–Taxbreaks.
CSRandHRmanagement
CSRencompassesawiderangeofpractices,fromrespectfortheenvironmenttotheeliminationofdiscriminationandabuseintheworkplace.
OneofthebasicaspectsofCSR,whichisincreasinglygainingimportance,isthefactthatitisalsoimplementedwithinthecompanyitself,specificallyintheareaofhumanresources.Here,CSRspansawiderangeofconceptsandcanvarybetweentheminimumrequirementsofrespectingtheworkers’basichumanrightsandtheimplementationofpoliciesthathelpemployeesachieveawork/lifebalance.
Thesepracticescanbeclassifiedintofourmainareas:
–Therecognitionofandrespectforbasichumanandworkersrightsestablishedbythevariousinternationalbodies.
–AdoptionofthemeasuresproposedintheEuropeanCommission’sGreenBookaimedatimprovingqualityofwork,suchascontinuouslearning,abetterwork/lifebalance,jobstability,etc.
–Actionsintheareaofoutsourcing,whichaffectcontractors,sub-contractorsandsuppliers.
–Actionsrelatedtochangesderivingfromcompanyrestructuringoperations,owingtothesocialconsequencesofsuchoperations.
ThefollowingclassificationcanbeusedtorankcompaniesaccordingtotheirCSRactivitiesinthisarea:
–Levelzero:
thesecompaniesdonotevencomplywithlegalrequirementsorrespectthebasichumanrightsestablishedbythevariousinternationalorganizations.
–Levelone:
thesecompaniescarryoutcertainsocialactivities,althoughtheymakenomodificationsoftheirmanagementandthereforetheycannotbeconsideredCSRactions.
–Leveltwo:
thesecompaniesimplementareactivestrategyintermsofriskpreventionbyadoptingformalinitiativeswhichdonotimplyasignificantchangeintheirmanagement.
–Levelthree:
thesecompaniesadoptanactiveapproach,integratingCSRcriteriaintotheirmanagement.
CSRcomplianceandcommunicationalternativesinHRmanagement
Asmentionedpreviously,productionactivitiesareincreasinglybeingrelocatedtoareaswherecostsarelowerandtheauthoritiesaremorepermissiveregardingcertainabusivepractices.Butglobalizationhasalsomeantthatthemediapublishmoreinformationabouttheactivitiesofcompaniesandanypossibleabuses.
Manypeoplearenotwillingtopurchaseproductsfromcompaniesthatdonotrespectthehumanrightsoftheirworkersoremploychildreninfactorieslocatedinotherpartsoftheworld,evenifthatsamecompanydoesnotcarryoutthesepracticesinEurope.Facedwithincreasinglyawarepublicopinionabouttheabusesofmultinationalcompanies,saidcompaniesareexpectednotonlytobehonestandhonourable,butinparticulartoappeartobeso(muchlikeCaesar’swife).
Largecompaniessufferfromaprofound(andoftenunfair)assumptionofguiltthatleadsthemtolookforalternativestostrengthenandcleanuptheircorporateimageintheeyesofsociety.ThemainroutescurrentlyusedtotackleCSRobligationsare:
–listsofsociallyresponsiblecompanies;
–sustainabilityindexes;
–theestablishmentofcodesofconduct;
–thesupportorratificationofinternationaldeclarations/standards;
–Socialreportsthatseektoincreasetransparencyinhumanresourcesmanagement;
–certificatesguaranteeingthatcertainhumanresourcesethicalmanagementstandardsarebeingenforced,accreditationsofcompliancesimilartotraditionalqualityorenvironmentalcertificates(suchasISO9000or14000).
Sustainabilityindexes
CompaniesmustprovethattheycarryoutcertainCSRactivitiesdefinedbytheindexproviderinordertogainsuchaccreditation.
ThetwoindexesthathavehadthegreatestmediaimpactaretheDowJonesSustainabilityIndex(DJSIWord)andtheFTSE4GooD,launchedbythetworeputableindexproviders,DowJonesandFTSE(FinancialTimesStockExchange),respectively.
TheDowJonesSustainabilityIndex(DJSIWord)aimstoprovideguidanceforinvestorswhoareconcernedaboutsustainabledevelopmentandsocialpractices.7Itusesthefollowingsocialcriteria:
–corporatecitizenship
–commitmenttointerestgroups
–workingpractices
–developmentofhumancapital
–organizationallearning
–socialinformation
–attractionandretentionofqualifiedworkers
–standardsforsuppliers
–specificcriteriaforeachindustry
TheSA8000standard
Originandcontent
TheSA8000standardwasdraftedin1997intheUnitedStates,withtheaimofimprovinglabourconditionsonaglobalscale.ItwasdrawnupbyagroupofexpertsbroughttogetherbytheCouncilonEconomicPrioritiesAccreditationAgency,CEPAA,includingindividualsfromorganizationsthatrepresentedseveralinterestedparties(tradeunions,manufacturers,retailers,academicinstitutions,NGOs,andconsultancyfirmsandcertificationcompanies).In1998,theSocialAccountabilityInternational(SAI)organizationwassetuptodirectthe