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商务礼仪在社会交际中的使用

Thepracticeofetiquetteinthesocialcommunication

1.商务礼仪与社会交际中的概念与特征

Businessetiquetteandsocialcommunicationintheconceptandcharacteristics

1.1商务礼仪的概念和特征

Businessetiquetteintheconceptandcharacteristics

1.2社会交际的概念和特征

Socialcommunicationintheconceptandcharacteristics

1.3商务礼仪在国际交际中的重要性

Businessetiquetteininternationalcommunication

2.商务礼仪的使用

Theuseofbusinessetiquette

2.1商务礼仪的内容和原则（11个内容；

举例某一方面的礼仪）

Thebusinessetiquetteinthecontentsandprinciples

2.2礼仪要使用得当

Theproperuseofbusinessetiquette

2.2.1在某种不同场合的接待相同对象的礼仪

Theetiquetteofdifferentclientsindifferentoccasion

2.2.2同一场合接待不同对象的礼仪

Theetiquetteofdifferentclientsinthesameoccasion

例如接待美国和日本的衣服礼仪

或者在法国和意大利的不同餐桌礼仪和着装礼仪

2.2.3分寸的把握

Howtohandlethebusinessetiquetteinameasuredway

握手礼仪；

2.3如何能做好一场成功的商务礼仪，并传承和发扬礼仪文化

Howtomakeasuccessfulbusinessetiquetteandpromotethedevelopmentofbusinessetiquette

3.商务礼仪在使用过程中存在的问题以及如何解决方案

Theproblemsofbusinessetiquetteinthecourseandhowtosettlethisproblem

3.1使用不合理

Theuseofitinanimproperway

3.2分寸把握

Handlingthebusinessetiquetteinameasuredway

1商务礼仪的使用【站姿，坐姿，走姿】HowtoPracticeBusinessEtiquetteinJapantheuseofbusinessetiquette1

2商务礼仪的原则theprinciplesofbusinessetiquetteBusinessetiquette,basicprinciplesofbusinessnegotiation-Negotiation-officesuppliesindustry1

HowtoUseProperEtiquetteinBusinessEmails1

TheMeaningofBusinessEtiquette1

商务礼仪的定义4

11项原则5

握手6

Diningetiquette8

IfyouareinvitedtoaFrenchhousefordinner,remember:

8

Arriveontime.Undernocircumstancesshouldarrivemorethan10minuteslaterthaninvitedwithouttelephoningtoexplainyouhavebeendetained.8

Thefurthersouthyougointhecountry,themoreflexibletimeis.8

Ifinvitedtoalargedinnerparty,especiallyinPairs,sendsflowersthemorningoftheoccasionsothattheymaybedisplayedthatevening.8

Giftgivingetiquette9

商务礼仪的定义

Thetoday'

sbusinessenvironmentisbecomingincreasinglymoreglobalistostatetheobvious.Meetings,phonecallsandconferencesareheldallovertheworldandattendeescancomefromanypointontheglobe.onanygivenbusinessday,youcanfindyourselfdealingface-toface,overthephone,bye-mail,onrareoccasions,bypostalletterwithpeoplewhosecustomsandculturesdifferfromyourown.youmayneverhavetoleavehometointeractonaninternationallevel.

Whiletheoldadage"

wheninRome,doastheRomansdo"

stillholdstrue,businessclientsandcolleagueswhoarevisitingthiscountryshouldbetreatedwithsensitivityandwithanawarenessoftheiruniqueculture.Nottodoyourhomeworkandputyourbestinternationalfootforwardcancostyourrelationshipsandfuturebusiness.Onesmallmisstepsuchasusingfirstnameinappropriately,notobservingtherulesoftimeorsendthewrongcolorflowersinthewelcomebanquetcanbecostly.

11项原则

Receptionetiquette

Office~

businessmeeting~

Communication~

Clothing~

Businesssocial

Businesstravel

Interview

Dining

Businessnegotiation

Giftgiving

握手

InEurope

HandshakesarestandardbusinessgreetinggesturesthroughoutEurope.However,theEuropeanhandshakeisusuallychangedbeforeandaftereverymeeting,nomatterhowmanymeetingsyou'

vealreadyhad.AnexceptionisGreatBritain,where,asintheUnitedStates,aninitialhandshakeisoftentheonlyoneyou'

llreceive.

EuropeanHandshakesaremoreformalandlessbuddy-buddythanthoseinUnitedStates.Aquickgraspandreleaseisthenorm.InthemostEuropeancounties,handshakesarefirm.AnexceptionisFrance,wherealightergraspiscustomary.It'

scustomarytoletwomenandthoseinahigherranktoextendtheirhandsfirstinEurope.

InAsia

WhenyouareinAsiancountries,youcanshakehands.Butavoiddirecteyecontactduringthehandshakes,anddonotshakeveryhardorverylong.Youhostmaybowtoyou.Themoresenioryouare,thedeeperthebow.Youmayalsobow.

ThePhilippinesisexceptionhere.Don'

tbow,butmakedirecteyedirect.

InAmerican

Handshakesarefirmandrelativelybrief.ConstanteyecontactduringahandshakeiscrucialinMexicoandArgentina.Menshakehandswithmenandwomenshakehandswithwomeninsomecounties.InBrazil,PeruandMexico,menandwomenalsoshakehands,withthewomenextendingherhandfirst.

Malefriendshugeachotheruponseeingeachother.Femalefriendskisseachotheronthechecktoucheachother'

sarms.

Diningetiquette

Arriveontime.Undernocircumstancesshouldarrivemorethan10minuteslaterthaninvitedwithouttelephoningtoexplainyouhavebeendetained.

Thefurthersouthyougointhecountry,themoreflexibletimeis.

Ifinvitedtoalargedinnerparty,especiallyinPairs,sendsflowersthemorningoftheoccasionsothattheymaybedisplayedthatevening.

Dresswell.TheFrancearefashionconsciousandtheirversionofcasualisnotasrelaxedasinmanywesterncounties.

IfyouareinvitedtoanItalianhouse,andinvitationsaysthedressisinformal,wearstylishclothesthatarestillratherformal,i.e.,jacketandtieformenandanelegantdressforwomen.

Punctualityisnotmandatory.Youmayarrivebetween15minuteslateifinvitedtodinnerandupto30minuteslateifinvitedtoaparty.

Ifyouareinvitedtoameal,bringgift-wrappedsuchaswineorchocolates.Ifyouareinvitedfordinnerandwanttosendflowers,havethemdeliveredthatday,pleaseremember:

Remainstandinguntilinvitedtositdown.

Followtheleadofthehostess.

Alwaystakeasmallamountatfirstsoyoucanbecajoledintoacceptingasecondhelping.

Itisacceptabletoleaveasmallamountoffoodonyourplate.

Giftgivingetiquette

InItaly,ifyouwouldlikesendgiftstobusinesscounterparts,pleasebearthefollowingtipsinyourmind:

Donotgivechrysanthemumsastheyareusedatfunerals.

Donotgiveredflowersastheyindicatesecrecy.

Donotgiveyellowflowersastheyindicatejealousy.

Ifyoubringwine,makesureitisagoodvintage.Quality,ratherthanquantity,isimportant.

Donotwrapgiftsinblack,asistraditionallyamourningcolor.

Donotwrapgiftsinpurple,asitisasymbolofbadluck.

Giftsareusuallyopenedwhenreceived.

Socialcommunication

FromWikipedia,thefreeencyclopedia

Jumpto:

navigation,search

Thetermsocialcommunicationreferstousingtheso-calledsocialmedia.Howeverthereisnostandarddefinitionyetrecognised.Generallycommunicationrequiresasocialnexusofatleasttwoentitiesinatechnicalorjustsocialrelation.Recentpublicationsadoptthetermfordiscussingtheinformalcommunicationinopensocieties.[1]

Otherdefinitionofsocialcommunicationmaybeforafieldofstudythatprimarilyexploresthewaysinformationcanbeperceived,transmittedandunderstood,andtheimpactthosewayswillhaveonasociety.Thus,thestudyofSocialCommunicationismorepoliticallyandsociallyinvolvedthanthestudyofCommunication.

Socialcommunicationisoftwotypeformalandinformal.Formaliswhenanorganizationorfirmorganizetocommunicatetheirplanoridearegardingtheirfirm.Tomaketheminformedabouttheirplaninacasualway.Herethesubjectisoneandmorepeopletalkaboutsamesubject.Ininformal,peoplejoininagrouptheystarttheirconversationandpourtheirviewsaboutanysubjectwhichtheymightlikeorbeinterestedeachonecansharetheirviews.

Herepeoplebasicallyenjoytheirparticipationandarenotforcedtocommunicatewithothers.socialcommunicationbasicallytakesplacebymeansofsocialmediabutapartfromthatthefacetofacegroupmeetingorgettogatherisbestandmoreeffectivethaninasocialmedia.

Therearemanyadvantagesofsocialcommunication1.Youenjoytheconversation2.Youshareyourinformationandviews3.Youlearnnewthingsandgetfreshinformation

Bestwaytocommunicateinasocialconversationishavesomestuffwithyourselfandmustpayattentiontootherstalkandwhenyoustartsharingyourviewyoumustbeawareoftheword,toneandemotions.

Peoplewithgoodcommunicationevenfailtohaveagoodcommunicationinasocialenvironment.Theyfacethefollowingproblem....

1.Theircommunicationisconfusing2.Theygiveeithertoolitleinformationortoomuchinformation3.Theyrepeatwhattheysaid4.Theyspeakoutofthebox5.Theytalktoslowly

sotohaveabettersocialcommunicationonemustovercometheabovethings.....

BusinessEtiquetteinInternationalCountries

▪byLisaMagloff,DemandMedia

Familiarizingyourselfwithlocalcustomsandfoodsisanimportantpartofbusinessetiquette.

摘要

Globalizationhasincreasedtheamountofinternationalbusinessdealing,andwiththishascomeagreaterneedforbusinessmanagerstounderstandtheetiquetteofdoingbusinessinforeigncountries.Dealscanbelostbypeoplewhoareunawareofaforeignassociate'

sculture,customsoretiquette.Etiquettematters,becauselea