商务英文道歉信.docx

1、商务英文道歉信商务英文道歉信现如今，道歉信的使用越来越广泛，在写道歉信的时候要注意态度诚恳、语气温和。还是对道歉信一筹莫展吗？以下是为大家收集的商务英文道歉信，欢迎大家借鉴与参考，希望对大家有所帮助。商务英文道歉信1DearMr. Harrison, Thank you for your telephone call of 18 May 20xx. I am extremely sorry for the delay in sending the sample shirt toyou. It was late because David Murray, our Production Manag

2、er, has been sick for threeweeks. The sample, is now on its way and you should get the sample within threedays. I apologies again for the delay and I hope the sample will meet with yoursatisfaction. Your sincerely商务英文道歉信2Dear Sir or Madam, Thank you for letter of 5 May 20xx. I must apologies for the

3、 delay in replying to your letter of 15April. Unfortunately some members of our staff have recently been offsick. This, at a time when several of our employees take their annual leave, has resulted in unavoidabledelays in replying toletters. I enclose the price list of our company as requested andlo

4、ok forward to hearing fromyou. Your sincerely商务英文道歉信3Dear Ms Jeremy, Thank you for your letter of 6October. After supplying yourrestaurants for 5 years, I was extremely sorry to hear that the batch of bowls and forks which you received on 2 September was not of usualquality.After careful investigati

5、on, we found that the cause of the problem was a faulty packingmachine. It has now beenrepaired. I can promise you that this type of problem will not happenagain.According to the sales contract between us, we will, of course, replace your faulty delivery free ofcharge.I would like to offer our apologies once again and thank you being an excellentcustomer.Yours sincerely.