商务英文道歉信.docx

商务英文道歉信.docx

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商务英文道歉信

　　商务英文道歉信

　　现如今，道歉信的使用越来越广泛，在写道歉信的’时候要注意态度诚恳、语气温和。

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以下是为大家收集的商务英文道歉信，欢迎大家借鉴与参考，希望对大家有所帮助。

　　商务英文道歉信1Dear

　　Mr.Harrison,Thankyouforyourtelephonecallof18May20xx.Iamextremelysorryforthedelayinsendingthesampleshirtto

　　you.ItwaslatebecauseDavidMurray,ourProductionManager,hasbeensickforthree

　　weeks.Thesample,isnowonitswayandyoushouldgetthesamplewithinthree

　　days.IapologiesagainforthedelayandIhopethesamplewillmeetwithyour

　　satisfaction.Yoursincerely商务英文道歉信2DearSirorMadam,Thankyouforletterof5May20xx.Imustapologiesforthedelayinreplyingtoyourletterof15

　　April.Unfortunatelysomemembersofourstaffhaverecentlybeenoff

　　sick.This,atatimewhenseveralofouremployeestaketheirannualleave,hasresultedinunavoidabledelaysinreplyingto

　　letters.Ienclosethepricelistofourcompanyasrequestedand

　　lookforwardtohearingfrom

　　you.Yoursincerely商务英文道歉信3DearMsJeremy,Thankyouforyourletterof6

　　October.Aftersupplyingyour

　　restaurantsfor5years,Iwasextremelysorrytohearthatthebatchofbowlsandforkswhichyoureceivedon2Septemberwasnotofusual

　　quality.

　　Aftercarefulinvestigation,wefoundthatthecauseoftheproblemwasafaultypacking

　　machine.Ithasnowbeen

　　repaired.Icanpromiseyouthatthistypeofproblemwillnothappen

　　again.

　　Accordingtothesalescontractbetweenus,wewill,ofcourse,replaceyourfaultydeliveryfreeof

　　charge.

　　Iwouldliketoofferourapologiesonceagainandthankyoubeinganexcellent

　　customer.

　　Yours

　　sincerely.