选择04127.docx

1、选择04127（1）Until the late 1980s, business school curricula 课程emphasized 强调the _ aspects of management. A)ethical B) people C) technical D) human E) global Answer: C 2) Which of the following is not a reason why business schools have begun to include classes on organizational behavior? A) to increase

2、manager effectiveness in organizations B) to help organizations attract top quality employees C) to expand扩张 organizations consulting needs D) to improve retention of quality workers E) to help increase organizations profits Answer:C 3) _ is the study of the impact that individuals, groups, and stru

3、cture have on behavior within organizations. A) Leadership B) Organizational strategy C) Performance management D) Employee relations E) Organizational behavior Answer: E 4) Which of the following is not a topic or concern related to OB? A) turnover B) leader behavior C) productivity D) management E

4、) family behavior Answer: E 5) Which of the following problems would an OB study be least likely to focus on? A) an increase in absenteeism at a certain company B) a fall in productivity in one shift of a manufacturing plant C) a decrease in sales due to growing foreign competition D) an increase in

5、 theft by employees at a retail store E) excessive turnover among volunteer workers at a non-profit organization Answer:C 6) What are the three primary determinants of behavior in organizations? A) profit structure, organizational complexity, and job satisfaction B) individuals, profit structure, an

6、d job satisfaction C) individuals, groups, and job satisfaction D) groups, structure, and profit structure E) individuals, groups, and structure Answer:E 7) Which of the following is not a core topic of organizational behavior? A) motivation B) attitude development C) conflict D) resource allocation

7、 E) work design Answer: D 8) In order to predict human behavior, it is best to supplement 补充your intuitive 直觉opinions意见 with information derived 得出in what fashion? A) common sense B) direct observation C) systematic study D) speculation E) organizational theory Answer: C9) Betty believes that it is

8、best to take the casual or common sense approach to reading others. She needs to remember that _. A) the casual approach is nonsensical, and should be avoided as much as possible B) the systematic approach and the casual approach are one and the same C) laboratory experiments on human behavior often

9、 result in unreliable findings D) the casual or common sense approach to reading others can often lead to erroneous predictions E) behavior is unpredictable, hence there is no accurate way to analyze it Answer: D 10)Which of the following explains the usefulness of the systematic approach to the stu

10、dy of organizational behavior? A) Human behavior does not vary a great deal between individuals and situations. B) Human behavior is not random. C) Human behavior is not consistent. D) Human behavior is rarely predictable. E) Human behavior is often not sensible. B1) Which of the following answer ch

11、oices is the best definition of attitude? A) Attitudes indicate how one will react to a given event. B) Attitudes are the yardstick by which one measures ones actions. C) Attitudes are the emotional part of an evaluation of a person, object, or event. D) Attitudes are evaluative statements可估价的声明 of

12、what one believes about something or someone. E) Attitudes are a measure of how the worth of an object, person or event is evaluated. Answer: D 2) The emotional, or feeling component组成的 of a persons attitude is called _. A) complex understanding B) the cognitive component C) the affective component

13、D) a complex attitude E) the behavior component Answer: C 3) Janice is spending the summer working as an intern writing copy for a local firm. Today Janices senior editor sent back some of Janices work covered in red ink corrections. Up until now, all of Janices work had been corrected in green or b

14、lue ink. Janice is upset and worried that her senior editor doesnt like her.Which component of an attitude is not represented in the previous scenario? A) the positive component B) the cognitive component C) the affective component D) the negative component E) the behavioral component Answer: E 4) T

15、he belief that violence is wrong is an evaluative statement. Such an opinion constitutes the _ component of an attitude. A) cognitive B) affective C) reflective D) behavioral E) reactive Answer: A 5) Jan is a security officer. Jan believes that it is important to know exactly who is in the office at

16、 any given time. She notices that some employees do not sign out of the office when they take lunch, which makes it impossible to keep track of who is actually in the office. Jan becomes frustrated with those employees. She makes note of them and reports them to their supervisors. In the above scena

17、rio, what is the behavioral component of Jans attitude to the employees who did not sign out of the office? A) Jan believes that it is important that she know exactly who is in the office at any given time. B) Jan does not like that some employees do not sign out of the office when they take lunch.

18、C) Jan finds it impossible to keep track of who is actually in the office. D) Jan becomes frustrated with those employees who do not sign out of the office. E) Jan notes which employees leave the office without signing out, and reports them to their supervisors. Answer: E 6) Which of the following i

19、s an example of an affective attitude? A) Believing that you did a good job. B) The observation that most dogs have four legs. C) The opinion that it is never acceptable to steal. D) Anger at being unfairly accused of a wrongdoing. E) The avoidance of a restaurant where one once received bad service

20、. Answer: D 7) The theory of cognitive dissonance was proposed by _. A) Maslow B) Festinger C) Hofstede D) Skinner E) Pavlov Answer: B 8) According to Festinger, people will seek a(n) _. A) variable state with variable dissonance B) stable state with maximal dissonance C) unstable state with maximal

21、 dissonance D) unstable state with minimal dissonance E) stable state with minimal dissonance Answer: E 9) Dissonance means _. A) reactance B) constance C) resistance D) consistency E) inconsistency Answer: E 10) Leon Festinger argued that _ follow(s) _. A) behavior; job satisfaction B) behavior; at

22、titude C) attitudes; behavior D) attitudes; job satisfaction E) job satisfaction; behavior Answer: C 第三章1) Which of the following is a generic term that covers a broad range of feelings that people experience? A) affect B) emotions C) moods D) emotional labor E) cognition Answer: A 2) Which of the f

23、ollowing statements is true regarding emotions? A) Emotions are caused by specific events. B) Emotions last longer than moods. C) Moods are more action oriented in nature than emotions. D) Emotions are generally not indicated by distinct facial expressions. E) Emotions are less intense feelings than

24、 moods. Answer: A 3) Which of the following terms best describes intense feelings that are directed at someone or something? A) affect B) cognition C) moods D) emotional labor E) emotions Answer: E 4) Which of the following terms best describes feelings that tend to be less intense than emotions? A)

25、 affect B) cognition C) moods D) thoughts E) reactions Answer: C 5) Julia works as a receptionist in a real estate company. One morning her boss comes in the door and yells at her, telling her that the front office is a mess and that she needs to get up and clean it immediately. After her boss leave

26、s the room, Julia grabs three magazines and violently slams them into the trash can. Which of the following best describes Julias anger? A) an affect B) a thought C) a mood D) an emotion E) a mental process Answer: D 6) Erin works at a software company, in charge of the help desk. After being yelled

27、 at by a customer about the state of her companys software, she becomes angry, and has to take a short break to calm down. What makes her anger an emotion, rather than a mood? A) It is a simple, unambiguous feeling. B) Her response is prolonged. C) It has a contextual stimulus. D) Her response is no

28、t accompanied by facial expressions. E) It is cognitive in nature. Answer: C 7) When the team he supports wins the World Cup, Robert feels a surge of joy, which turns into a feeling of satisfaction that lasts for days. What is one of the reasons that the feeling of satisfaction might be categorized

29、as a mood and not an emotion? A) It is a very strong feeling. B) It is brought about by a specific event. C) It has a lengthy duration. D) It is a positive feeling. E) It is expressed on his face. Answer: C 8) When Ariana is told that her dog has been killed by a car, her eyes widen in disbelief and

30、 tears begin to stream down her face. Later that day she is able to laugh and talk about the fun times she had with her dog. What is one of the reasons that Arianas reaction can be categorized as an emotion? A) It is a general, unambiguous feeling. B) It is accompanied by facial expressions. C) It has a lengthy duration. D) It is a positive feeling. E) Her reaction is cognitive in nature. Answer: B