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选择04127

(1)Untilthelate1980s,businessschoolcurricula课程emphasized强调the________aspectsofmanagement.

A)ethicalB)peopleC)technicalD)humanE)globalAnswer:

C

2)

Whichofthefollowingisnotareasonwhybusinessschoolshavebeguntoincludeclassesonorganizationalbehavior?

A)

toincreasemanagereffectivenessinorganizations

B)

tohelporganizationsattracttopqualityemployees

C)

toexpand扩张organizations'consultingneeds

D)

toimproveretentionofqualityworkers

E)

tohelpincreaseorganizations'profits

Answer:

C

3)

________isthestudyoftheimpactthatindividuals,groups,andstructurehaveonbehaviorwithinorganizations.

A)

Leadership

B)

Organizationalstrategy

C)

Performancemanagement

D)

Employeerelations

E)

Organizationalbehavior

Answer:

E

4)

WhichofthefollowingisnotatopicorconcernrelatedtoOB?

A)

turnover

B)

leaderbehavior

C)

productivity

D)

management

E)

familybehavior

Answer:

E

5)

WhichofthefollowingproblemswouldanOBstudybeleastlikelytofocuson?

A)

anincreaseinabsenteeismatacertaincompany

B)

afallinproductivityinoneshiftofamanufacturingplant

C)

adecreaseinsalesduetogrowingforeigncompetition

D)

anincreaseintheftbyemployeesataretailstore

E)

excessiveturnoveramongvolunteerworkersatanon-profitorganization

Answer:

C

6)

Whatarethethreeprimarydeterminantsofbehaviorinorganizations?

A)

profitstructure,organizationalcomplexity,andjobsatisfaction

B)

individuals,profitstructure,andjobsatisfaction

C)

individuals,groups,andjobsatisfaction

D)

groups,structure,andprofitstructure

E)

individuals,groups,andstructure

Answer:

E

7)

Whichofthefollowingisnotacoretopicoforganizationalbehavior?

A)

motivation

B)

attitudedevelopment

C)

conflict

D)

resourceallocation

E)

workdesign

Answer:

D

8)

Inordertopredicthumanbehavior,itisbesttosupplement补充yourintuitive直觉opinions意见withinformationderived得出inwhatfashion?

A)

commonsense

B)

directobservation

C)

systematicstudy

D)

speculation

E)

organizationaltheory

Answer:

C

9)

Bettybelievesthatitisbesttotakethecasualorcommonsenseapproachtoreadingothers.Sheneedstorememberthat________.

A)

thecasualapproachisnonsensical,andshouldbeavoidedasmuchaspossible

B)

thesystematicapproachandthecasualapproachareoneandthesame

C)

laboratoryexperimentsonhumanbehavioroftenresultinunreliablefindings

D)

thecasualorcommonsenseapproachtoreadingotherscanoftenleadtoerroneouspredictions

E)

behaviorisunpredictable,hencethereisnoaccuratewaytoanalyzeit

Answer:

D

10)

Whichofthefollowingexplainstheusefulnessofthesystematicapproachtothestudyoforganizationalbehavior?

A)

Humanbehaviordoesnotvaryagreatdealbetweenindividualsandsituations.

B)

Humanbehaviorisnotrandom.

C)

Humanbehaviorisnotconsistent.

D)

Humanbehaviorisrarelypredictable.

E)

Humanbehaviorisoftennotsensible.B

1)

Whichofthefollowinganswerchoicesisthebestdefinitionofattitude?

A)

Attitudesindicatehowonewillreacttoagivenevent.

B)

Attitudesaretheyardstickbywhichonemeasuresonesactions.

C)

Attitudesaretheemotionalpartofanevaluationofaperson,object,orevent.

D)

Attitudesareevaluativestatements可估价的声明ofwhatonebelievesaboutsomethingorsomeone.

E)

Attitudesareameasureofhowtheworthofanobject,personoreventisevaluated.

Answer:

D

2)

Theemotional,orfeelingcomponent组成的ofaperson'sattitudeiscalled________.

A)

complexunderstanding

B)

thecognitivecomponent

C)

theaffectivecomponent

D)

acomplexattitude

E)

thebehaviorcomponent

Answer:

C

3)

Janiceisspendingthesummerworkingasaninternwritingcopyforalocalfirm.TodayJanice'ssenioreditorsentbacksomeofJanice'sworkcoveredinredinkcorrections.Upuntilnow,allofJanice'sworkhadbeencorrectedingreenorblueink.Janiceisupsetandworriedthathersenioreditordoesn'tlikeher.

Whichcomponentofanattitudeisnotrepresentedinthepreviousscenario?

A)

thepositivecomponent

B)

thecognitivecomponent

C)

theaffectivecomponent

D)

thenegativecomponent

E)

thebehavioralcomponent

Answer:

E

4)

Thebeliefthat"violenceiswrong"isanevaluativestatement.Suchanopinionconstitutesthe________componentofanattitude.

A)

cognitive

B)

affective

C)

reflective

D)

behavioral

E)

reactive

Answer:

A

5)

Janisasecurityofficer.Janbelievesthatitisimportanttoknowexactlywhoisintheofficeatanygiventime.Shenoticesthatsomeemployeesdonotsignoutoftheofficewhentheytakelunch,whichmakesitimpossibletokeeptrackofwhoisactuallyintheoffice.Janbecomesfrustratedwiththoseemployees.Shemakesnoteofthemandreportsthemtotheirsupervisors.Intheabovescenario,whatisthebehavioralcomponentofJan'sattitudetotheemployeeswhodidnotsignoutoftheoffice?

A)

Janbelievesthatitisimportantthatsheknowexactlywhoisintheofficeatanygiventime.

B)

Jandoesnotlikethatsomeemployeesdonotsignoutoftheofficewhentheytakelunch.

C)

Janfindsitimpossibletokeeptrackofwhoisactuallyintheoffice.

D)

Janbecomesfrustratedwiththoseemployeeswhodonotsignoutoftheoffice.

E)

Jannoteswhichemployeesleavetheofficewithoutsigningout,andreportsthemtotheirsupervisors.

Answer:

E

6)

Whichofthefollowingisanexampleofanaffectiveattitude?

A)

Believingthatyoudidagoodjob.

B)

Theobservationthatmostdogshavefourlegs.

C)

Theopinionthatitisneveracceptabletosteal.

D)

Angeratbeingunfairlyaccusedofawrongdoing.

E)

Theavoidanceofarestaurantwhereoneoncereceivedbadservice.

Answer:

D

7)

Thetheoryofcognitivedissonancewasproposedby________.

A)

Maslow

B)

Festinger

C)

Hofstede

D)

Skinner

E)

Pavlov

Answer:

B

8)

AccordingtoFestinger,peoplewillseeka(n)________.

A)

variablestatewithvariabledissonance

B)

stablestatewithmaximaldissonance

C)

unstablestatewithmaximaldissonance

D)

unstablestatewithminimaldissonance

E)

stablestatewithminimaldissonance

Answer:

E

9)

"Dissonance"means________.

A)

reactance

B)

constance

C)

resistance

D)

consistency

E)

inconsistency

Answer:

E

10)

LeonFestingerarguedthat________follow(s)________.

A)

behavior;jobsatisfaction

B)

behavior;attitude

C)

attitudes;behavior

D)

attitudes;jobsatisfaction

E)

jobsatisfaction;behavior

Answer:

C

第三章

 

1)

Whichofthefollowingisagenerictermthatcoversabroadrangeoffeelingsthatpeopleexperience?

A)

affect

B)

emotions

C)

moods

D)

emotionallabor

E)

cognition

Answer:

A

2)

Whichofthefollowingstatementsistrueregardingemotions?

A)

Emotionsarecausedbyspecificevents.

B)

Emotionslastlongerthanmoods.

C)

Moodsaremoreactionorientedinnaturethanemotions.

D)

Emotionsaregenerallynotindicatedbydistinctfacialexpressions.

E)

Emotionsarelessintensefeelingsthanmoods.

Answer:

A

3)

Whichofthefollowingtermsbestdescribesintensefeelingsthataredirectedatsomeoneorsomething?

A)

affect

B)

cognition

C)

moods

D)

emotionallabor

E)

emotions

Answer:

E

4)

Whichofthefollowingtermsbestdescribesfeelingsthattendtobelessintensethanemotions?

A)

affect

B)

cognition

C)

moods

D)

thoughts

E)

reactions

Answer:

C

5)

Juliaworksasareceptionistinarealestatecompany.Onemorningherbosscomesinthedoorandyellsather,tellingherthatthefrontofficeisamessandthatsheneedstogetupandcleanitimmediately.Afterherbossleavestheroom,Juliagrabsthreemagazinesandviolentlyslamsthemintothetrashcan.WhichofthefollowingbestdescribesJulia'sanger?

A)

anaffect

B)

athought

C)

amood

D)

anemotion

E)

amentalprocess

Answer:

D

6)

Erinworksatasoftwarecompany,inchargeofthehelpdesk.Afterbeingyelledatbyacustomeraboutthestateofhercompany'ssoftware,shebecomesangry,andhastotakeashortbreaktocalmdown.Whatmakesherangeranemotion,ratherthanamood?

A)

Itisasimple,unambiguousfeeling.

B)

Herresponseisprolonged.

C)

Ithasacontextualstimulus.

D)

Herresponseisnotaccompaniedbyfacialexpressions.

E)

Itiscognitiveinnature.

Answer:

C

7)

WhentheteamhesupportswinstheWorldCup,Robertfeelsasurgeofjoy,whichturnsintoafeelingofsatisfactionthatlastsfordays.Whatisoneofthereasonsthatthefeelingofsatisfactionmightbecategorizedasamoodandnotanemotion?

A)

Itisaverystrongfeeling.

B)

Itisbroughtaboutbyaspecificevent.

C)

Ithasalengthyduration.

D)

Itisapositivefeeling.

E)

Itisexpressedonhisface.

Answer:

C

8)

WhenArianaistoldthatherdoghasbeenkilledbyacar,hereyeswidenindisbeliefandtearsbegintostreamdownherface.Laterthatdaysheisabletolaughandtalkaboutthefuntimesshehadwithherdog.WhatisoneofthereasonsthatAriana'sreactioncanbecategorizedasanemotion?

A)

Itisageneral,unambiguousfeeling.

B)

Itisaccompaniedbyfacialexpressions.

C)

Ithasalengthyduration.

D)

Itisapositivefeeling.

E)

Herreactioniscognitiveinnature.

Answer:

B

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