综合管理部门职责.docx

1、综合管理部门职责一、基本信息Departme nt In formatio n部门名称Departme nt NamePersonnel adm ini strati on of the Mi nistry部门负责人岗位Head of Departme ntPers onnel admi nistrati on man ager直接上级岗位Direct Supervisor总经理Gen eral man ager二、部门定位Departme nt Positi on为了支持公司日常运营，提供优质高效的后勤服务保障环境，作为公司的后勤服务与管理平台及 公众关系的窗口，通过有效开展各项行政事务工作

2、，以支持各项运营活动的顺利开展。Admini strati on departme nt is to provide optimal adm ini strati on support and environment forcompany daily operation. As the company platform of administration and management as well asthe liais on with public relati on ship, the departme nt develops various admi nistrative servic

3、eeffectively. The aim is to support the running and developme nt of our bus in ess operati ons.人事管理-为了保证公司人力资源的供给、培育、激励和保留，实现人力资源的优化配置，作为人 力资本的开发者和管理者，通过建立和完善招聘 &培训管理、员工关系管理、薪酬绩效管理以及组织优化管理，构建结构合理、有共冋价值观、有凝聚力的员工队伍，以支持公司战略目标的实现。HR-The Human Resource Department is to ensure supply, promote and training

4、 of companyhuma n resources, fulfil the optimizati on of huma n resources. As the developer of man power capacity, the departme nt is resp on sible for establish ing and perfect ing tale nt developme nt man ageme nt, employee relati ons man ageme nt, compe nsatio n and employee performa nee man agem

5、e nt. The aim is to support compa ny to fulfil strategic target.信息管理-根据企业的经营战略来规划和组织企业信息化建设，确保信息化应用支持企业战略的实 现，通过分析、评估企业管理和 IT现状，优化企业业务流程，整合企业信息系统，进行数据的集成、分析，充分有效的利用企业所有资源，结合行业信息化方面的实践经验，为管理者提供实时、有效、 准确的决策支持信息，全面提升企业经营管理水平，进而提高企业的经济效益和竞争力，冋时确保公 司核心数据安全，为业务运转提供安全稳定有效的 IT资源保障。IT-Bus in ess strategy pla

6、 nning and orga nizing the con struct ion of en terprise in formati on to en sure the realizati on of the applicati on of in formati on tech no logy to support corporate strategy, corporate man ageme nt and IT status quo an alysis, evaluatio n, and optimize en terprise bus in ess processes, integrat

7、ion of enterprise information systems, data integration, analysis,full and effective use of all resources of the enterprise, combined with the practical experience of industry information, providing managers with real-time, effective and accurate decision support information to raise the overall lev

8、el of en terprise man ageme nt, thereby improv ing econo mic efficie ncy and competitive ness of en terprises,e nsure the safety of the compa nys core data to provide a safe, stable and efficie nt ITresources and support for bus in ess operati on.安保-保障公司的财产安全。 To protect the safety of the compa nys

9、property.三、部门职能类别Departme nt Functions行政后勤Adm ini strative Logistics商务接待Busin ess Liais on公共关系Public Relatio ns党群关系Relati on betwee n party and masses人事行政部组织优化Orga ni sati on Optimisati on招聘 &培训 Recruitment & Training薪酬绩效Compe nsati on & Employee Performa nee员工关系Employee Relati ons信息化规划与管理 In format

10、io nal Pla nning and Man ageme nt实施企业信息化管理项目数据分析与决策支持IT系统运行维护通用管理职责 General Purpose Fun ction四、部门二级组织架构图Departme nt Level Two Orga ni sati on Chart五、部门职责Departme nt Resp on sibilities行政后勤Admi nistrative logistics负责公司车辆维修、使用及管理；提供业务及接待用车服务Rresp on sible for service, repair, usage and man ageme nt of

11、compa ny car tran sport team, in clud ing car recepti on for guests公司办公用品及设施以及公司级文件的管理Cen trally man age office stati onary and facilities, and compa ny docume ntati ons.负责职工宿舍及招待所的管理Resp on sible for managing staff accommodati on and guest house负责员工的餐食管理Resp on sible for managing staff meals公司办公楼及办

12、公区的调整分配Man age compa ny buildi ng and office areas办公楼及其设施的装修、维护、清洁、绿化Resp on sible for the reno vati on, maintenance, clea ning and con servati on of the office buildi ng and its facilities负责办公用通讯设施的维护和管理、能源的耗用管理Responsible for the maintenance and management of office com munication equipme nt and c

13、ost man ageme nt of en ergy sources商务接待Clie ntsrecepti ons负责公司会务和活动组织工作Resp on sible for the compa ny conferen ces, meeti ngs and activities orga ni zati on负责公司的外事接待、外国专家邀请函、签证的管理及服务，对外联络与交流Resp on sible for receivi ng exter nal visitors, LOI for foreig n dig nitaries, visa man ageme nt and service,

14、 and related liais on work负责机票、酒店、快递的管理Man age book ing of air-tickets, accommodatio n and courier services负责公司的礼品管理Man age compa ny gifts公共关系Public Relatio ns负责公司对政府的接待工作，支持公司各部门与对口政府各部门的工作Resp on sible for gover nment recepti on, support on works betwee n internal departme nt and gover nment负责组织政府

15、相关数据呈报、项目申报等工作。Resp on sible for submissi on releva nt data, project applicati on etc.党群关系Relati on betwee n party and masses安保制定并执行公司在企业社会责任方面的相关政策Develop and impleme nt corporate social resp on sibility policy管理来福士慈善基金”，汇报执行情况Man age Raffles Charitable Foun dati on and report on outcomes ofimpleme

16、 ntati on 为组织、参与慈善活动，并宣传公司的慈善事务Organi ze, participate and publicize in compa ny-sp on sored charitable activities抓好治安保卫工作，维护公司正常的生产经营和生活秩序，严防盗窃、打架斗 殴、赌博 等事件发生。确保治安保卫无重大事故发生。On the security work, mai ntai n the no rmal product ion and operati on and life order, prevent theft, fighting, gambling and o

17、ther events. Ensuring security without major accide nts.严格执行门卫管理规定，防止物资流失和人员随意进出。 负责人员的来访登记与安排会见工作，负责车辆的进出管理及自行车棚车辆管理。Strict impleme ntati on of the man ageme nt regulati ons, preve nt the material loss and pers onnel freely.Pers onnel resp on sible for visitor register and arran ged to meet with th

18、e work, is resp on sible for vehicle access man ageme nt and shed for bicycle traffic man ageme nt 。负责安全保卫专业档案材料的收集、整理、登记与管理工作。Responsible for security professional file collection, collation, registrati on and man ageme nt.负责公司内工伤事故、治安和违法案件，以及违法行为的调查、处理。Resp on sible for the accide nt, polici ng an

19、d law violati on cases, as well as violati ons of the inv estigati on, han dli ng.完成公司领导交办的各项工作和其他任务。Completi on of the compa ny en trusted by the leadership of the work and other tasks.组织优化Orga ni sati on Optimisati on根据战略导向及经营管理的需要，不断优化公司组织结构Optimize compa ny orga ni zati onal structure con ti nu

20、ously based on the strategic goals and operati onal n eeds.负责与组织结构调整相关的部门职责、人事任命变更发布及信息的动态维护Issue in formati on on departme nt resp on sibility, huma n resource appo in tme nt and cha nge related to orga ni zati on structure adjustme nt, maintain these in formatio n联合其他相关部门，落实公司执行委员会批准的方案Iimpleme nt

21、 EXCO-approved proposals join tly with other related departme nts招聘&培训Recruitme nt & Trai ning制定人力资源规划和年度人才需求计划Establish annual huma n resources pla n and man power n eeds负责公司定岗、定编及员工的招聘、录用管理，拓展招聘渠道，建立招聘体系Establish recruitme nt systems, man age recruitme nt cha nn els, orga nize and implement recrui

22、tment activities负责公司外部人才储备体系及内部人才梯队建设Establish exter nal tale nt reserve system and in ternal tale nt team, provide proposal on en gageme nt负责公司内部竞聘工作管理Man age internal en gageme nt建立和完善公司培训体系，并对其进行有效实施和监控Establish and refine training systems, impleme nt and mon itor it制定公司年度培训计划并有效实施Establish and i

23、mpleme nt compa ny training pla n负责公司讲师队伍建设Con struct compa ny trainer team负责培训效果评估和费用控制Resp on sible for training outcomes, evaluati on and fees con trolIC卡的管理IC card man ageme nt薪酬绩效Compe nsati on & Employee Performa nee制定公司新酬福利体系并有效实施Establish the eompa ny eompe nsati on & ben efits systems负责工资计划

24、的编制及调整工作，控制薪酬福利总额Draft the eompa ny eompe nsatio n structure and con duet the related adjustme nts, con trol the overall eompe nsati on & ben efits amount负责公司员工五险一金、补充保险和个人所得税的管理Resp on sible for staff in sura nee eoverage, man age additi onal in sura nee and taxati on matters建立和完善公司员工个体绩效管理体系Establ

25、ish and refine employee performa nee man ageme nt system组织公司员工个体绩效考核，管理执行情况，对绩效考核结果进行有效应用Orga nize and impleme nt performa nee man ageme nt, man age the exeeuti on proeess, make good use of the results根据绩效考核结果拟定工资调整、奖金分配、员工晋升方案Make salary adjustme nts, distribute bonus, award promoti ons based on pe

26、rforma nee man ageme nt results进行薪酬水平调研和信息收集，为公司薪酬体系建设提供参考依据Researeh eompe nsati on level and eolleet in formati on, provide eompe nsati on sta ndard负责公司员工其他福利或长期激励（如企业年金、股期权）的管理Man age staff ben efits or long term incen tive核算公司员工工资、奖金及补贴等Calculate and distribute employee eompe nsati on, bonus and

27、allowa nces建立和完善职级体系Establish and refine eompa ny job grade system建立和完善关键员工管理体系和职业生涯规划Establish key staff man ageme nt system and pla n and man age staff oeeupatio n组织技术专业等级评定，并对结果进行有效应用Orga nize the assessme nt of engin eeri ng professi onal grade and make good use of the results负责外籍员工的人力资源管理Man ag

28、e expatriates-related matters员工关系Employee Relati ons研究人力资源政策，确保公司劳资关系符合相关的法律法规Research huma n resource strategy, en sure employee relati ons complies with gover nmen tal regulati ons提供人力资源政策相关的咨询和解释Provide in formatio n and expla nati ons on labor laws and regulati ons负责与相关机构进行对口联系和沟通Liaise with the

29、 releva nt gover nmen tal bodies负责公司员工沟通渠道的开发、建设和管理，建立反馈机制Establish and man age staff com muni cati on cha nn els处理员工投诉及劳动争议Dispose staff compla int and labor disputes负责与人力资源相关的重大事项或危机事项以及历史问题处理Man age major curre nt and historical pers onn el-related in cide nts负责公司员工档案和劳动合同管理Man age employee docum

30、e nts and employme nt con tracts负责公司员工信息系统的维护和管理Man age employee in formati on system负责公司员工考勤和休假管理Man age compa ny staff atte ndance and leave建立和完善公司奖惩机制并有效实施Establish and refine rewards and puni shme nt system and impleme nt it负责员工的异动（含外派等）、离职管理Man age employee tran sfer （in clude dispatch） and res

31、ig nati on负责组织技术职称评审与职（执）业资格管理Organise verification of technical professional titles and qualifications信息化规划与管理In formatio n tech no logy pla nning and man ageme nt根据公司发展战略制定公司近期、中长期各项信息化发展规划，制定企业信息 化管理制度、制定信息化标准规范负责公司信息网络规划、建设组织、制订 IT基础资源（软、硬件）运行流程制定网络安全、信息安全规划并组织实施负责公司集成信息系统总体构架、构建企业信息化实施组织，结合业务流程重 组，集成企业信息系统构建IT能力架构，进行持续能力建设建立公司信息化评价体系、制定全员信息化培训计划实施企业信息化 管理项目确定公司各项技术架构，制定完善各项信息系统标准和管理制度，并对各项制 度的落实情况进行跟进检查负责综合信息管理系统的协调开发、实施与运行管理负责公司专项信息系统的可行性研究并组织论证和专业性审核负责对信息系统应用项目实施过程的跟踪、指导、监督、检查和验收，负责对 项目运行状态的评审数据分析与决策 支持组织业务部对企业关键业务流程进行分析与优化，快速建立流程驱动的