顺丰速递.docx

1、顺丰速递一、发展历史Development history:在1996年，随着客户数量的不断增长和国内经济的蓬勃发展，顺丰将网点进一步扩大到广东省以外的城市。至2006年初，顺丰的速递服务网络已经覆盖国内20多个省及直辖市，101个地级市，包括香港地区，成为中国速递行业中民族品牌的佼佼者之一。In 1996, along with the vigorous development of the growing number of customers and the domestic economy, and will further expand the network to Guangdon

2、g province outside the city. To the beginning of 2006, SF courier service network covering more than 20 domestic provinces and municipalities, 101 cities, including Hongkong, become one of the best national brands China courier industry.顺丰速运（集团）有限公司（以下简称顺丰）作为一家主要经营国际、国内快递业务的港资快递企业，为广大客户提供快速、准确、安全、经济

3、、优质的专业快递服务。SF EXPRESS (Group) Co., Ltd. (hereinafter referred to as the SF) as a main business international, the domestic express business of Hong Kong Express Company, providing fast, accurate, safe, economic, high-quality professional courier service for our customers.顺丰以“成就客户，推动经济，发展民族速递业”为自己的使命

4、，积极探索客户需求，不断推出新的服务项目，为客户的产品提供快速、安全的流通渠道。SF to customer success, to promote economic development, national express industry as its mission, and actively explore customer needs, and constantly introduce new services, to provide fast, safe circulation channel for customer products.为了向客户提供更便捷、更安全的服务，顺丰速

5、运网络全部采用自建、自营的方式。经过十几年的发展，顺丰已经拥有6万多名员工和4000多台自有营运车辆,30多家一级分公司，2000多个自建的营业网点，服务网络覆盖20多个省、直辖市和香港、台湾地区，100多个地级市。In order to provide a more convenient, more security services to customers, SF EXPRESS network using self, self way. After ten years of development, and already has more than 60000 employees a

6、nd more than 4000 Taiwan owned vehicles, more than 30 level branch, more than 2000 self built sales network, service network covers more than 20 provinces, municipalities and Hongkong, Taiwan region, prefecture level city of more than 100.二、发展现状Development situation：1、顺丰在中国大陆In China SF,目前已建有6000多个营

7、业网点，覆盖了中国大陆31个省、自治区和直辖市，300多个大中城市及1900多个县级市或县区。Currently has more than 6000 branches, covering the Chinese 31 mainland provinces, autonomous regions and municipalities directly under the central government, more than 300 large and medium-sized city and 1900 counties or districts.2、顺丰在香港SF in Hongkon

8、g1993年在香港特别行政区设立营业网点，目前营业网点覆盖了香港（除部份离岛）的全部区域。In 1993 to set up outlets in the Hongkong Special Administrative Region, the sales network covering Hongkong (part of Islands) in all regions.3、顺丰在台湾SF in Taiwan2007年在台湾设立营业网点，目前覆盖台湾本岛的全部区域（离岛除外）。In 2007 to set up outlets in Taiwan, all the areas now cove

9、r the island of Taiwan (except Islands).4、顺丰在澳门SF in Macao2008年在澳门特别行政区设立营业网点，覆盖了澳门的全部区域。In 2008 to set up outlets in the Macao Special Administrative Region, covering the entire region of Macao.5、顺丰在新加坡SF in Singapore2010年顺丰在新加坡设立营业网点，覆盖了新加坡（除裕廊岛、乌敏岛外）的全部区2010 to set up outlets in Singapore SF, cov

10、ering the Singapore (with the exception of Jurong Island, Ubin Island) all areas.域。6、顺丰在韩国SF in Korea2011年顺丰在韩国设立营业网点，覆盖了韩国全境。In 2011 the SF open stores in South Korea, covering the South korea.7、顺丰在马来西亚SF in Malaysia2011年顺丰在马来西亚设立营业网点，覆盖了马来西亚全境。In 2011 the establishment of its business outlets in M

11、alaysia, covering the whole of Malaysia.8、顺丰在日本SF in Japan2011年顺丰在日本设立营业网点，覆盖了日本全境。In 2011 the SF open stores in Japan, covering all of japan.9、顺丰在美国In American SF2012年顺丰在美国设立营业网点，覆盖了美国全境。In 2012 set up a branch in USA SF, covering the USA throughout.据中国快递咨询网报道，顺丰在该网站举办的“2008年国内快递最具有竞争力企业”综合调查中名列十强企

12、业之一，位居第二位，仅次于邮政EMS。According to China Express Advisory Network reported, SF held at the site of the 2008 domestic express most manufacturers of one of the top ten enterprises comprehensive survey of competitiveness of enterprises, ranked second, second only to the post EMS. 三、经营范围Scope of business：v

13、 主要经营国际、国内快递及报关、报检、保险等业务。the main business of international, domestic express delivery and customs clearance, inspection, insurance and other business.1、“航空即日到”：在规定的电话截止下单时间前向客服确认的取件，并在当日送达的快递产品。airlines today to take part in the regulation: call cut-off time to the customer place an order before co

14、nfirmation, and on the same day delivery products.2、快件托运Express consignments：顺丰竭诚为您提供专业、便捷、优质的“门到门”快递服务，您只要轻轻松松一个电话，就能坐享顺丰快递服务的全程愉悦体验And dedicated to provide you with professional, convenient, high-quality door to door service, as long as you do a phone, can sit enjoy the full pleasure SF express se

15、rvice experience四、优势Advantage：1、 速度优势the speed advantage速度是快递市场竞争的决定性因素。想要分到更多的市场份额，快递企业必须把速度放在第一位。据了解，无论是同城快递还是成绩快递，民营快递企业都比EMS快约50%，而顺丰，则依然比其他民营快递快约20%。与此同时，顺丰在2010年创建了属于自己的航空公司，有着自己的专运货机，这无论从配货的机动性上还是从输送快件的时效性上来看，都是富有相当的主动的，显而易见，是速度造就了顺丰的成功。Speed is a decisive factor in express delivery market co

16、mpetition. Want to get more market share, express delivery enterprises must speed in the first place. It is understood, whether express or result express, the private express delivery enterprises are much faster than the EMS about 50%, while the SF, is still about 20% faster than other private expre

17、ss. At the same time, and create their own airlines in 2010, has its own special cargo ship, the distribution of mobility or from the timeliness of delivery express point of view, is a quite active, obviously, is created and success rate.2、 经营灵活flexible management顺丰速运的经营方式相对于中国邮政和国营快递就更加灵活。在服务方式上，民营

18、快递实行门到门服务，手对手交接。上门收件送件，对大客户还可派驻专人到客户处提供收发快件服务。且对寄件封装、重量、尺寸，运递要求没有过多的限制。SF EXPRESSs mode of operation to Chinese postal and state express more flexible. In service mode, private express the implementation of door to door service, hand to hand over. The door close send, the customers can also in hand

19、to customers to send and receive mail service. And to send a package, weight, size, delivery requirements are not too many restrictions在服务时间上，灵活的民营快递企业更具竞争力。顺丰目前实行的两班制，属于昼夜不间断的运营机制，保证客户的快件能够在第一时间进行中转派送。In Business Hours, flexible private express enterprises more competitive. Two shifts and the opera

20、tion mechanism, belonging to the around the clock, to ensure that customers express can transit delivery at the first time.3、 企业文化enterprise culture顺丰有着自身的一套较为完善的激励奖惩机制，因而产生一大批责任心强、积极肯干的员工以及有经验、有很强上进心的领导阶层；有一批先进的设备和先进的T&T、阿修罗系统以及较为健全的交通输送网络，可以保证速度与服务质量的高效完成；有着自己崇高的企业愿景，即“成就客户，推动经济，发展民族速递业”，“成为最值得信赖和

21、尊敬的速运公司”，也有着全面的企业核心价值观。SF has its own a set of relatively perfect incentive mechanism of rewards and punishments, resulting in a large number of strong sense of responsibility, motivated employees and experienced, strong self-motivated leadership; there are a number of advanced equipment and advance

22、d T&T, Asura system and perfect the traffic transportation network, can guarantee high speed and quality of service; a noble enterprise vision, namely customer success, to promote economic development, national express industry, to become the most trusted and respected express company, also has a core value of total enterprise value.