商务英语 对话Word文档格式.docx

1、我期待认识她。Have you begun to investigate factories? Im so glad we arent going to try to run our own factory at first.你开始调查工厂了吗？我很高兴我们没有先试图设立自己的工厂。Yes, Ive started. And Ive found some good people for R and D, too. Then there are the art people designing our logos-是的，开始了。我也替研发部门找了些好人才。然后有一些美术人员设计我们的商标Oh,

2、no! Millions of details: logos, slogans, letterhead, name cards . . .噢，天哪！有好多的细节：商标，标语，信头，名片You thought setting up a company was going to be easy?你觉得创立一间公司会容易吗？【商业英语】Lesson 2： Quality Control 品管Were having some quality-control problems, Jim. We need to go to the source to work them out.吉姆，我们有一些品管的问题

3、。我们必须找出问题根源并设法解决。Jim：What problems are you having, exactly?吉姆：你们究竟有什么问题？The complaint rate for our new product line is very high, almost seven percent.我们新产品的抱怨率非常高，几乎高达百分之七。Thats high.的确很高。Yes. We keep finding problems when testing the boards.没错。我们测试声卡时一直发现问题。But your promotional materials claim the

4、 boards are the least expensive of their type on the market.可是你们的促销材料要求这种声卡必须是市场上同类型产品中最便宜的。The least expensive, but still fully functional. And we think that your factory needs to take measures to improve quality control.是要最便宜，但仍要有完备的功能。我们认为你们工厂需要采取措施来改善品管。That will involve additional expenses for

5、us, which well have to pass on to you as a rate hike.那意味我们会有额外的开销，而我们会把价格增加部分转嫁到你们身上。m afraid thats unacceptable. Your contract says that you will deliver a product with a reject rate of less than five percent.恐怕我们无法接受。你们的合约上说你们会以低于百分之五的瑕疵率交货。Well, Ill tell you what, Mike. Ill review the contract an

6、d talk with management. Then well get together and hash this out.嗯，莱斯特我跟你说，我会再看一遍合约，并和管理部门讨论。然后我们会一起讨论解决这个问题。商业英语】Lesson 3： Production Problems 产品问题Grace：re going to have a problem meeting the budget for the production of our new sound board.葛蕾丝：我们拨给新声卡产品的预算会有问题。How much of a problem?问题有多严重？Well, it

7、 seems that we underestimated the costs. According to the factory, it will cost about eight percent more than initially projected.看样子我们似乎低估了成本。根据制造厂商的说法，成本会比原先计划的还高出百分之八。Let me see . . .Looking at this, if my calculations are correct, we are about three thousand dollars over budget?我看看看这状况，假如我算得没错，我

8、们大约比预算多出了三千美金。s right. Its going to cost about three thousand more to complete the first order.是的。大约要多花三千元来完成第一批订单。I see.我明白了But if sales go as well as they should, thats still well within our profit margin. Proceeds from sales of the first order will easily cover the cost of the second order.不过假如销售

9、状况有应有的表现，那就仍在我们的获利范围之内。第一批定单的营收将会很容易就抵过第二批定单的成本。In other words, you only need a budget increase for the first order.换句话说，你只需要增加第一批定单的预算。Exactly. After that, the product should finance itself.完全正确。之后，产品本身就可以获利，不需要再增加预算。OK. Well, you know, all major budget decisions must be approved by our CEO and the

10、 financial officer.好的，你知道，所有主要的预算决策需要总裁及财政主管的批准。Yes, I know. But I thought that if I could get your support first, it might make getting approval easier.是的，我知道。只是我觉得如果我能先取得你的支持可能会比较容易得到批准。Well, youve got my support on this. Ill see what I can do to get the top brass to agree.嗯，你已经得到我的支持了。我会看看有什么方法可以

11、让高层主管同意。【商业英语】Lesson 4： Advertising 广告Helen：We want to use the right marketing mix to reach our target market.海伦：我们想要使用正确的行销媒体来达到市场目标。Leonard：Certainly. Weve done some tactical planning already. We think weve come up with a good plan.李奥纳德：当然。我们已经完成一些战略计划。我们认为我们已经提出一项不错的计划。What media do you plan to u

12、se?你们准备使用何种媒体？Well, taking into account the image you want to project, weve asked our copywriters to prepare copy for computer magazines and the Internet first.考虑到你们想要表现的形象，我们已要求撰写文案的同事准备好计算机杂志稿及网际网络用稿。So that way, our advertising dollars would be focused on people we know are computer users.这样一来，我们

13、的广告花费就会针对在，如我们所知，计算机使用者身上。Yes. Well also run billboard and newspaper ads to help create broad brand recognition.我们还同时刊登广告看板及报纸广告来帮助创立明显的品牌识别。Will there be any direct mail?会有任何广告邮件吗？No. That would not be correct for a manufacturer like you. Leave that to the retailers.没有。对像你们这样的制造商来说，那并不是正确的作法。把这种方式留

14、给零售商吧。Good point. Please prepare a more detailed proposal, and then Ill pitch it to the higher-ups.说得没错。请准备一份更详细的提案，然后我会把它推销给高阶主管。Great. Well get started right away.太好了。我们马上准备。商业英语】Lesson 5： Promotional Activities 促销活动As you know, the FastTrek 2000 is due for release next month. I think weve finally

15、 worked the kinks out.正如你所知，FastTrek 2000 预定在下个月推出。我想我们已经解决了所有琐碎的问题。Great. Thats vital. Quality is the focus of the ad campaign. The boards must work well if theyre going to be the cash cow we want them to be.那很重要。品质是广告活动的焦点。如果要让这些适配卡如我们所要的成为摇钱树的话，就不能出乱子。s go over our promotion plans again.我们再看一遍我们的

16、促销计划。OK. We have six major retailers running demonstrations at most branches. And our exhibition team is already on the road setting up for computer shows.我们有六家主要的零售商在大部分的分店做展示。而且我们的展示队伍已经为计算机展在起跑了。Good. What about print and radio?很好，那印刷品和广播呢？ve taken out full-page ads for two large trade magazines.

17、 And more important, our press releases have been well received.我们在两家大的商业杂志刊登了全版广告。更重要的是，我们的新闻稿已经全被采纳了。Any larger ads?有再大一点的广告吗？re putting the same full-page ad in the Sunday edition of three major newspapers.有的。我们在三大报的星期天版面放了相同的全版广告。Sounds perfect.听起来很周全。But nothing ever works out as you want it. S

18、o I have a number of other tricks up my sleeve, as well.不过有时候就是会事与愿违，所以我还有很多其它的妙计。【商业英语】Lesson 6： Inquiring about products 询问产品Tracy：You seem to be interested in our new J7 cellular telephone. Would you like to know more about it?崔西：您似乎对我们新型的J7 行动电话很感兴趣。您想知道更多的信息吗？Harold：Yes, I would. What does this

19、 button here do?哈洛德：是的，我想知道。这里这个按钮是作什么用的?That button is for our call screening function. It allows you to identify the caller before you answer the call.那个按钮是来电显示功能。它可以让您在接电话之前先知道是谁来电。What else can you tell me about this phone?这个电话还有什么其它功能吗?This special phone utilizes state-of-the-art technology to

20、bring you several unique functions in addition to the call screening feature.这个特殊的电话除了来电显示的特色外，还运用最新科技提供您几项独特的功能。So, what are the unique functions?是什么独特的功能呢?Oh, its loaded with them. If you are outside of your service area, this cell phone can still receive messages.喔，功能有很多。就算你在系统服务区外，这支大哥大还是可以收到讯息。

21、No kidding?真的吗？In addition to that, it has a vibration feature that will let you know when you have a call if you dont want the ringing sound to interrupt important meetings. Here is our brochure with all the details.除了这点之外，如果您不想让电话铃声打断重要会议，还有震动功能可以通知你有来电。这是详细的产品简介。What is the price of the J7 model?

22、J7 这一型的价格是多少?The list price is US$110 per unit. Were offering a special in-show discount of 10%.标价是每支美金一百一十美元。在展示会场我们会有打九折的特价。ll have to contact my office and get back to you. Thanks.嗯，我得和公司联络之后再过来找你，谢谢。【商业英语】Lesson 7： International Trade 国际贸易Betty：Hello. Sales Department. This is Betty Fields speak

23、ing.贝蒂：喂，业务部，我是贝蒂_菲尔兹。Ralph：Hello, Ms Fields. This is Ralph Peterson at World Computers.拉夫：嗨，菲尔兹女士。我是世界计算机的瑞夫_皮特森。Yes, how may I help you?好的，我能为你效劳吗?m interested in a couple of items in your new catalog, and I would like to know the prices.我对你们新目录里的几项产品感兴趣，我想知道它们的定价。re offering a special promotional

24、 price on a few of the items. Which items did you have in mind?好的。我们针对几项产品提供特价。你对哪些产品有兴趣?re particularly interested in your new RS-five sound card shown on page five of your catalog. I would also like more details about the model RS-four card on page seven.我们特别中意你们目录第五页里的新型RS-5 的声卡。我还想知道更多关于第七页里RS-4

25、 型声卡的细节。OK. The price on the RS-five is forty-five U.S. dollars for quantities up to five hundred units. Then we offer quantity discounts for larger orders.数量有达到五百片的话，RS-5 的价格是四十五美元。大量定购的话我们还有折扣。And the price on the RS-four?那RS-4 的价格呢？The RS-four is one of our promotional items this month. For order

26、s received by the end of the month, the price is thirty-three dollars each. That price is good on any size order.RS-4 是我们本月的促销产品之一，本月底前接到订单的话，单价是三十三美元。不管定单数量多少都是这个价格。That price sounds good. Could you send me more details about the RS-four, including the specifications?这个价格听起来不错。你可以寄给我更详细的RS-4 型的资料和说明书吗？Certainly. I can fax or E-mail that information to you this afternoon.我可以在今天下午把资料传真或寄电子邮件给你。Terrific. Ill get back to you after Ive reviewed the details. Thank you. Good-bye.我看完详细资料后会打电话给你。谢谢你，再见。【商业英语】Lesson 8： Placing an order 下定单Leslie：How are you this afternoon?莱司利：今天下午过得如何?Paul：