1、Dear Barry:I am sorry to tell you that I couldnt attend tomorrows meeting as scheduled due to an urgent meeting (unexpected issue). Please accept my apology for any inconvenience incurred (句型). Shall we meet at 3 pm tomorrow at my office (句型)? I will appreciate it if you can let me know at your earl
2、iest convenience.RegardsMike3道歉句型:A.Sorry for any trouble this has caused.B.We apologised for any inconvenience caused.C.Please accept our sincere apology for any inconvenience incurred.程度升高。a.shall we dob.would you like toc.how about doing (较casual一点)as soon as possible/as soon as you/I can 对下属, 对自
3、己at the earliest opportunity 较中性at your earliest convenience 很客气you are the secretary, Microsoft sales Mgr, John (同位语不但严谨, 更提醒了john是谁) called in. he said he wanted us to try our best to finish the project before Friday. Best to call back. Now please leave a message to your manager.To: Mr. IversonMes
4、sage:John, the sales manager from Microsoft, just rang in. he needed us to make every effort to complete the project by Friday, 10th Oct. and a callback would be preferred/appreciated (第三方对请求的复述).1.from when till when for your annual leaveneed the reply by the day after tomorrow3.say sorry语气:formal,
5、 polite, 1-2-3 Mr. James, Line ManagerFrom: Mike Lee, customer service operatorDate: 6th, SepSubject: annual leave applicationI am writing to apply for my annual leave starting from 14th, Sep. till 20th, Sep. I will greatly appreciate it if I can have your confirmation by Friday, 8th, Sep. Please ac
6、cept my sincere apologies for any inconvenience this application may incur especially during the busiest season. ThanksMLWe are sorry to notify you that the interview scheduled today would be put off due to a decision made by the management. And the exact time and date would be re-confirmed/re-sched
7、uled after further discussion. Please accept our appreciation for your arrival.subject: thank-youWe are writing to express our appreciation for your dealing with the emergency yesterday appropriately as Marys possibilities of recovering would have been seriously limited had she not been sent in time
8、 according to the DRs description. Thanks to your prompt reaction, her current progress is positive.先说we are glade to tell you that Mary Wongs current progress is positive. Her possibilities of recovering would have been seriously limited had she not been sent in time according to the DRs descriptio
9、n. 最后please accept for your dealing withDuring last month, your continuous poor performance of punctuality has been brought to my attention. And the negative influence on other employees performance is spreading over and they dont think this is fair.I would take this opportunity to remind you that u
10、nless you take immediate action to solve this problem, disciplinary action will be taken against you. Thanks.we would like to call your attention towed like to take this occasion/opportunity to remind youwe invite your attention to/thatDear all:Please note that due to hygienic reason/consideration,
11、housekeeping will take place at 时间(复习).We strongly recommend that all staff should take action on heir remaining food in the refrigerator accordingly as everything will be discarded by then. Thanks youWe are so delighted to notify you that your idea on the new model promotion campaign has been appro
12、ved by the management today and will take effect in no time.Please accept our appreciation for your devotion and find attached a $100 gift voucher of BP as a form of encouragement.Dear AllPlease note that the promotion campaign for our new product, VIDEO PLAYER, will be launched through Radio. Takin
13、g the cost into account, radio has to be the only option. However, with the creativity of the ad, we still look forward to a great success.Best regardsBusiness letterLetters standard contentHow to write a business emailHow to start如果之前有联络, 一定要提出, 不然不礼貌Thanks for your email/ thank you for writing to
14、us/ With reference to your advertisement/ your phone call today, / as per our call/Main bodyThe Reason for Writing I am writing to enquire about/ apologize for/ confirm /request Requesting Could you possibly? I would be grateful/thankful if you couldWe would greatly appreciate it if Agreeing to Requ
15、ests I would be delighted to announce thatI would be glad to offer/ grantGiving Bad News Unfortunately, we are sorry toIt is regretful to learn of. Enclosing Documents/attachmentI am enclosing Please find enclosed Enclosed you will find Reference to Future Contact I look forward to hearing from you
16、soon/ meeting you next Friday/ seeing you next Thursday.The Finish Please contact us again if we can help in any way. /please dont hesitate to contact us again if any problem arises.这个特别对客户的信, 多数都有。Yours faithfully/regards/best regardssignatureMr Chen Director of IT Department道歉信, P30 Q11. 首先明白要写什么内
17、容点, 这题很明确, 可是后面的可能就不太明确, 需要自己总结了。2 语气, 因为是对客人, 所以一定是客气加正式。 2-1-3 or 1-2-3Dear: Mr. TanaThank you for contacting us.I am sorry to learn that your order of two video machines hasnt reached you yet (首先要用句型表示得知不好消息, 但这不是道歉). After informed by our customer service department, this is due to some unexpect
18、ed transportation problems, which we are making continuous efforts to avoid in the future.In addition, the exact delivery date would be reconfirmed by (no later than) the end of next week. You will be informed as soon as it is fixed.Again, please accept our sincere apologies for any trouble this has
19、 incurred. And we promise that there will not be any similar problems in the future.Should you have any problems regarding this issue, please dont hesitate to contact us again.Yours truly,关于 CV 或 推荐其他人的信先看p27的例子介绍professional background的句型. 三大要素:title, company, responsibilities, 但干你可以加上时间1. I have b
20、een serving as a secretary in IBM, given the opportunity of translation.2. I worked in IBM as a IT consultant in charge of giving technical advice.Educational 的三大要素school, major, degree1.I graduated from zhongshan University with a bachelor degree in Human Resource Management.2.I completed my master
21、 degree in Human resource management from zhongshan university3. Ive got a PhD from Cardiff, majoring in Geological Engineering.可以选择性地说一下在cv里, 用example或 data说明问题。P30 Q2语气可以较为direct,因为是写给朋友的。确定内容包括:1.helen is going to London, wiling to find a job. 2.Her CV information, and 3 ask your friend to find a
22、 job for herWith reference to our call yesterday, I would like to introduce one of my friends, Helen Krebs(同位语), who is leaving for London soon. She might possibly stay there for a while and is willing to have a business-related job.Helen served as a junior clerk for Nyla in 1992. she was in charge
23、of the general clerical work. After two-year good performance, she was promoted to be an assistant sales manager. On top of her good experience, she also completed a bachelor degree in economics from Singapore University in 1992 before her career.Apart from her fluency in English and French, her two
24、 years experience in US would possibly contribute to your business as well. Do you think you could possibly arrange a job for her?I look forward to hearing from you soon. 一般请求的信肯定需要这句。Yours sincerely,P30 q3这个题目是属于travel 类的题目。 另外 需要根据日程 (补充资料)对已得信息的选择。审题时, 先读题目, 后读 附加资料; 知道题目的要求后再有的放矢的看资料明显这里是busines
25、s partner, 客气,正式程度适中Dear Mr. RogersAs you have been informed, I would be in Europe on a business trip next week. During the first 4 days, from Thursday, the 5th to the 8th, I would need to attend the Prague Fair (如果题目要求include ALL information那么对次要的信息一笔带过, 但又不能完全不提). After that, I will probably spend
26、 two days in Frankfurt, that is 9th & 10th. It would be helpful that you can fix a meeting in Frankfurt accordingly in order to reach the agency agreement we mention before.Due to the tight schedule, I might have difficulties to reserve the accommodation. I am very thankful if you can do me this fav
27、our.Look forward to meeting you next week.Kind regardsP31 Q4看完题目再看信。 主要总结强调的说法这里是你写给supplier的信, 客气, 但不需要太客气,因为是他们就你跟他们做生意。1-2-3DearThank you for informing us of the outfit information.We confirm that the 12 sample outfits you should supply are A, B, C as stated in your original letter.And please be
28、advised that the correct time of the spring fashion has been set at xxx on October 20th. And we will keep you informed of any changes.Should you have any queries about this, please dont hesitate to contact us by all means如何强调用强调句, it is + 强调部分 + that + 非强调部分 例如:you need to supply A, B, C to us.强调A,
29、B, C, it is A, B, C that you need to supply to us.双重否定强调肯定用 what从句 what you need to supply to us are A, B, C.P32 Q5We dont know who you are, 但应该是上司,正式点保险。Dear MillerIn reply to your recent memo, please accept my sincere appreciation for your contribution to achieve this outstanding result. We all understand that we cannot have this accomplishment without a solid collaboration among all departments involved. So please pass my appreciation to them.With t
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