酒店英语教案doc.docx
《酒店英语教案doc.docx》由会员分享,可在线阅读,更多相关《酒店英语教案doc.docx(76页珍藏版)》请在冰点文库上搜索。
酒店英语教案doc
TeachingPlanforHotelEnglish
Period:
2
TeachingContent:
Workshop1Unit1RoomReservation
Teachingobjectives:
1.Graspthetermsandusefulphrasesinmakingroomreservations
2.Usesentencepatternsinworkingsituations
3.Makesituationaldialoguesfluently
4.Grasptheprocedureofroomreservation.
Teachingfocus:
1.Sentencepatternsinmakingaroomreservation
2.Practicesituationaldialogues.
Teachingdifficulties:
1.Toreadtheconversationsfluently
2.Tomakesituationaldialogueswiththesentencepatterns
Teachingmethods:
interactionteachingmethods,situationteachingmethods
Teachingprocedures:
Thefirstperiod
StepI:
Theteacherwouldbrieflyintroducethemaincontentofthiscourseandhowtolearnthecourse.(10minutes)
T:
1.Thecontentofthecourse:
Thisbookconsistsof25unitsinallanditisdividedinto4chaptersaccordingtothedutiesandservicesofdifferentworkshopsinahotel.Thefourworkshopsarefrontoffice,Housekeepingdepartment,foodandbeveragedepartmentandotherdepartments.Eachunitincludesfourparts,i.e.keypointsforteachingandlearning,simulationtraining,extendedreadingandexercises.WewillmainlyfocusonPartIIinourclass,whileyoushouldmakefurtherstudyoftheotherpartsbyyourselvesafterclass.Asitisaverypracticalcourse,youshouldpracticethedialoguesandlearnthesentencespatternsbyheart.SoyoucanimproveyouroralEnglishandyourcommunicationabilityindealingwiththeguests.
2.Theassessmentstrategyofthiscourse:
•Classparticipation:
10%
•Homework&classattendance:
10%
•Oraltest:
40%
•Finalexam(written):
40%
StepII:
Lead-in.(5minutes)
1.Theteacherwouldinvitesomestudentstotalkaboutthebasicproceduresofreceivingroomreservation.
2.Intheend,theteacherwouldsummarizethestudents’answerssoastogivethemaclearerandbetterunderstandingofthebasicknowledgeofreservation.
●Greetings
●Dateofarrivalanddeparture
●Roomtypes
●Nameandtelephonenumber
●Confirmation
StepIIILearnthenewwordsandsentencepatterns.(30minutes)
1.TheteacherwouldaskthestudenttoreadthenewwordsandthefollowingsentencepatternsinPart2inthetextbook.Theteacherwouldexplainthedifficultpointstothestudentsifthereisany.
1)Goodevening.PeaceHotel.Reservation.MayIhelpyou?
2)IsthereanythingthatIcandoforyou?
3)Whatkindofroomwouldyoulike?
Wehavesinglerooms,doublerooms,suites,deluxesuitesandapresidentialsuite.
4)Doyouwantasingleroomoradoubleroom?
5)Wouldyouliketwinbedsordoublebeds?
6)I’dliketoreservearoominyourhotel?
7)I’dliketomakeareservationforasuitewithbothshowerandbath.
8)I’dlikearoomwithaview.
9)Wehaveniceroomsoverlookingthesea.
10)Wehaveroomsfacingsouth.
11)Wouldyoulikearoomwithabathorshower?
12)Howmanypeoplearethereinyourcompany?
13)Howlongdoyouintendtostay?
14)Areyouwithacompany?
15)Forhowlong?
16)Forwhatdates,please?
17)It’sforthreenights,May10thto12th.
18)Holdtheline,please.
19)I’llcheckifthereisaroomavailableforthosedays.
20)I’msorrywearebookedoutforthatdate.
21)Wedohaveavacancyforthosedates.
22)Thecurrentrateis$150pernight.
23)Asingleroomis$120pernight.Thereisalsoa10%taxanda10%servicecharge.
24)Childrenunder12arehalfprice.
25)Weoffera10%discountforgroupreservations.
2.Thestudentsaregiventenminutestoreadthewordsandsentencesbythemselvesandinquiretheteacherorotherstudentsifmeetinganydifficultyinpronouncingorunderstanding.
3.Theteacherwouldaskthestudentstoreadthewordsandsentencesbyvolunteeringorpickingtheirnumbersatrandom.
Thesecondperiod
StepIV:
Practicethesampledialoguesinthetextbook.(25minutes)
1.Askthestudentstoreadaloudthedialoguesinpairs.(Firstvolunteer,andthencallthestudents’numbers)
2.Dosomeexplanationsifnecessaryandthenletthestudentspracticethedifficultsentencesaftertheteacher.
3.Actoutthedialoguesinfrontofclassesinpairs.
StepVRoleplay.(20minutes)
1.First,theteacherwouldrequirethestudentstomakedialoguesaccordingtothefollowinggivensituation.Thestudentsaregiven10minutestomakethedialogueinpairs.
Situation:
WangPingisaclientofatravelagency.Sheiscallingtoreserveforatourgroupof32formEnglandformAugust8thtoAugust12th.
2.Theteacherwouldasksomepairstoactouttheirdialogueinfrontoftheclass.
3.Givecommentsandadvicestoimprovethestudents’dialogues.
StepVIHomeworkassignment.
1.FinishExerciseII,III,IVinthetextbook.
2.Learnthesentencepatternsbyheartandpracticethedialogues.
3.Previewthenewunit.
Period:
2
Content:
Workshop1Unit2Reception
Teachingaims:
1.Graspthetermsandusefulphrasesinreceptionservice.
2.Fillintheregistrationformcorrectly.
3.Usesentencepatternsskillfullyinworkingsituations.
4.Makesituationaldialoguesfluently.
5.Grasptheprocedureofreceptionandlearnhowtofillintheregistrationform..
Teachingfocus:
1.Sentencepatternsinreceivingtheguests.
2.Practicethesampledialoguesandmakesituationaldialogues.
Teachingdifficulties:
1.Toreadtheconversationsfluently
2.Tomakesituationaldialogueswiththesentencepatterns
Teachingmethods:
interactionteachingmethods,situationteachingmethods
Teachingprocedures:
Thefirstlesson
StepI:
Lead-inanddiscussion.(10minutes)
1.Theteacherwouldaskstudentstodiscusstheprocedureofregistrationandtheninvitesomestudentstotalkaboutthebasicproceduresofreceivingguestwithadvancereservationchecksin.
2.Intheend,theteacherwouldsummarizethestudents’answerssoastogivethemaclearerandbetterunderstandingofthebasicknowledgeofregistration.
●Greetings
●Checkingthereservationlist
●Fillingtheregistrationform
●Checkingtheform
●Notice
StepIILearnthenewwordsandsentencepatterns.(35minutes)
1.TheteacherwouldaskthestudenttoreadthenewwordsandthefollowingsentencepatternsinPart2inthetextbook.Theteacherwouldexplainthedifficultpointstothestudentsifthereisany.
1)Welcometoourhotel
2)Goodmorning.Thisisthereceptiondesk.MayIhelpyou?
3)Haveyoumadeareservation?
4)In/underwhosenamewasthereservation?
5)Whendidyoumakethereservation?
6)Haveyoureceivedaconfirmationnotice?
7)Ibookedaroomonlineaweekago?
8)IhavebookedadoubleroominthenameofEllenHill.
9)Haveyoufinishedthecheck-inprocedure?
10)Letmelookthroughourreservationlist/record.
11)thankyouforwaiting,sir
12)Yes,wedohaveareservationforyou.
13)Sorry,wedon’thavearecordofyourreservation.
14)Wouldyoupleaseshowmeyourpassportandvisa?
15)IneedyourIDcardforjustamoment?
16)Wouldyoumindfillinginthisformandpaying$100inadvance?
17)Wouldyoupleasefillintheregistrationform?
18)Pleasesigntheregistrationform.
19)Thisisthereceiptforpayinginadvance.Pleasekeepit.
20)Youforgottoputyourdepartmentdate.
21)Hereisyourcard,Madam.Yourroomnumberis2212
22)I’mgladthatwe’llbeabletoacceptyourextensionrequest,butI’mafraidthatitwillbenecessaryforustoaskyoutochangeroomsforthelasttwonights.
23)Sorry,wehavenoroomsavailable.ButIcanreferyoutoGoldPortHotel,wheretheymayhavearoom.
24)Wouldyouliketogetintouchwithsomewhereelseforyou?
25)Notatall.I’malwaysatyourservice.
26)Ihopeyouwillenjoyyourstayhere.
2.Thestudentsaregiventenminutestoreadthewordsandsentencesbythemselvesandinquiretheteacherorotherstudentsifmeetinganydifficultyinpronouncingorunderstanding.
3.Theteacherwouldaskthestudentstoreadthewordsandsentencesbyvolunteeringorpickingtheirnumbersatrandom.
Thesecondperiod
StepIII:
Practicethesampledialoguesinthetextbook.(25minutes)
1.Askthestudentstoreadaloudthedialoguesinpairs.(Firstvolunteer,andthencallthestudents’numbers)
2.Dosomeexplanationsifnecessaryandthenletthestudentspracticethedifficultsentencesaftertheteacher.
3.Actoutthedialoguesinfrontofclassesinpairs.
StepIVRoleplay.(20minutes)
1.First,theteacherwouldrequirethestudentstomakedialoguesaccordingtothefollowinggivensituation.Thestudentsaregiven10minutestomakethedialogueinpairs.
Situation:
AguestcomesuptotheReceptionDesk.Hebookedasingleroomfortwonightstwoweeksago.Hewantstocheckin.thereceptionistchecksthereservationcardandaskstheguesttofillintheregistrationform.
2.Theteacherwouldasksomepairstoactouttheirdialogueinfrontoftheclass.
3.Givecommentsandadvicestoimprovethestudents’dialogues.
StepVHomeworkassignment
4.FinishExerciseII,III,IVinthetextbook.
5.Learnthesentencepatternsbyheartandpracticethedialogues.
6.Previewthenewunit.
Period:
2
TeachingContent:
Workshop1Unit3BellService
Teachingobjectives:
1.Masterthetermsandusefulphrasesinbellservice.
2.Usesentencepatternsskillfullyinworkingsituations.
3Makesituationaldialoguesfluently.
4.Graspsomeknowledgeaboutbellservice.
Teachingfocus:
1.Sentencepatternsinreceivingtheguests.
2.Practicethesampledialoguesandmakesituationaldialogues.
Teachingdifficulties:
1.Toreadtheconversationsfluently
2.Tomakesituationaldialogueswiththesentencepatterns
Teachingmethods:
interactionteachingmethods,situationteachingmethods
Teachingprocedures:
Thefirstlesson
S