人力二级英语资料.docx

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人力二级英语资料.docx

人力二级英语资料

《企业人力资源管理人员》(人力资源管理师)

专业英语试卷1

一、英汉互译(每题2分,共30分)

1.Allowance

2.Behaviormodeling

3.Cross-culturalpreparation

4.Delayering

5.Careeranchor

6.Exitinterview

7.Meritguideline

8.Orientation

9.Psychologicalcontract

10.Retentionplan

11.平等主义

12.知识资产

13.个人主义/集体主义

14.士气

15.重新谋职咨询

二、单项选择(每题2分,共20分)

1.Whichofthefollowingarebasicfunctionsallmanagersshouldperformexcept

A.planning

B.staffing

C.recruiting

D.controlling

2.referstothepracticesandpoliciesyouneedtocarryoutthepeopleorpersonnelaspectsofyourmanagementjob.

A.humancapital

B.humanresourceplanning

C.jobanalysis

D.humanresourcemanagement

3.areauthorizedtodirecttheworkofsubordinates.

A.peers

B.linemanagers

C.HRmanagers

D.Headquarters

4.WhichofthefollowingfunctionsarenottheHRmanagershouldcarriesout?

A.alinefunction

B.acoordinativefunction

C.acontrolledfunction

D.staff(service)functions

5.referstothetendencyoffirmstoextendtheirsalesormanufacturingtonewmarketsabroad.

A.globalization

B.internationalrecessions

C.culturalshock

D.orientation

6.determinesthehumanresourcesrequiredbytheorganizationtoachieveitsstrategicgoals.

A.humancapital

B.humanresourceplanning

C.jobanalysis

D.humanresourcemanagement

7.Amethodofanalyzingturnoverwhichisparticularlyusefulforhumanresourceplannersisthe.

A.halfindex

B.stabilityindex

C.thelaborturnoverindex

D.survivalrate

8.LaborturnoverratesprovideavaluablemeansoftheeffectivenessofHRpoliciesandpracticesinorganizations.

A.feedback

B.benchmarking

C.performance

D.merit

9.Thetrainingtechniquesareclassifiedintothreegroupsaccordingtowheretheyaregenerallyusedexcept:

A.Onthejobtechniques

B.Offthejobtechniques

C.Onthejobandoffthejobtechniques

D.Onthejoboroffthejobtechniques

10.isthetechniqueoftellingorshowingatraineehowtodoajobandthenallowinghimorhertogetonwithit.

A.coaching

B.jobinstruction

C.assignments

D.demonstration

三、阅读理解(每题3分,共30分)

(一)

Ananalysisofthereasonsforleavingderivedfromexitinterviewswillprovideusefulinformationonwhichtobaseretentionplans.Exitinterviewsaimtoestablishwhypeopleareleaving,nottopersuadethemtostay.Thereasonsforleavingcanbeclassifiedunderthefollowingheadings:

●Morepay;

●Betterprospects(careermove);

●Moresecurity;

●Moreopportunitiestodevelopskills;

●Betterworkingconditions;

●Poorrelationshipswithmanager/teamleader;

●Poorrelationshipwithcolleagues;

●Bullyingorharassment;

●Personal-pregnancy,illness,movingawayfromareaetc.

Exitinterviewsaimtoelicitopinionsonanyspecificreasonsfordissatisfactionunderanyoftheabovenon-personalheadings.Someleaverswillbeforthcoming,otherswillnot.Itisuptotheinterviewertoprobeskillfullyandsensitivelytoestablishreasonsfordissatisfactionorunhappinesssothatwherethosefeelingsarejustified;somethingcanbedoneaboutthem.Judgmentisrequiredtosortoutgenuinecomplaintsfromunjustifiedorexaggeratedones.Ananalysisofreasonsshouldtakeplaceandtrendsbenoted.Generalissuescanbeaddressedbyreviewingemploymentandrewardpoliciesandpractices.Issuesaffectingparticularmanagersshouldalsobetackled.Thismaybedifficultifitisabehavioralmatter,e.g.bullying,butifthereisabuild-upofinformationthatsuggeststhatthismaybethecase,theproblemcannotbeignored.

However,exitinterviewsalonearenotcompletelyreliable,anditisdesirabletogainamorecomprehensivepictureoftheviewsofexistingemployeesthroughattitudesurveys.

1.Ananalysisofthereasonsforleavingderivedfromwillprovideusefulinformationonwhichtobaseretentionplans.

A.exitinterviews

B.jobanalysis

C.jobdescription

D.jobspecification

2.Thereasonsforleavingcanbeclassifiedunderthefollowingheadingsexcept:

A.Morepay

B.Bettercareermove

C.Betterworkingconditions

D.goodrelationshipwithcolleagues

3.Fromthispassage,wecaninferthat:

A.Exitinterviewsaimtoestablishwhypeopleareleavingandtopersuadethemtostay.

B.Thismaybeeasyifitisabehavioralmatter.

C.Exitinterviewsalonearecompletelyreliable

D.Exitinterviewsareveryimportantformostorganizations.

4..Thebesttitleofthispassageis.

Athelaborturnoverindex

B.analysisofreasonsforturnover

C.thecostoflaborturnover

D.exitinterviews

5.Thisarticlemightbeextractedfromthepaperabout.

A.performanceappraisal

B.humanresourceplanning

C.traininganddevelopment

D.rewardsystems

(二)

Programmedlearningconsistsofatextthatprogressivelyfeedsinformationtotrainees.Aftereachpieceofinformation,questionsareposedthatthetraineeshouldanswercorrectlybeforemovingon.

Thebasicprinciplesofprogrammedlearningareasfollows:

1.Thesubjectmatterispresentedinsmallunitscalledframes.

2.Eachframerequiresaresponsefromthetrainee.Thusheorsheisactivelyinvolvedinthelearningprocess.

3.Thetraineeistoldifhisorheransweriscorrectatonce.Thisrapidfeedbackgivesimmediatereinforcementtothetraineeorimmediatelycorrectsamisunderstanding.

4.Theunitsofinformationarearrangedincorrectsubjectmattersequenceandposeincreasinglydifficultquestions.Thismeansthatthedesignerhashadtoanalyzethelearningstepsrequiredwithgreatcare.

5.Traineesworkindependentlyandattheirownpace.Thustheyworkasquicklyorasslowlyastheylike.

Programmedinstructionisprimarilyamethodofsystematicpresentation,whichreliesagreatdealontheself-motivationofthetrainee.Initsusualformitisquitedifferentfromdiscoverylearning,whichismoreconcernedwithskillsthanknowledgeandallowsthetraineegreaterscopetofindoutforhim-orherself.

Programmedtextsmayresultinanovermechanicallearningprocess,andthiscouldhinderretention.Butthereareconsiderableadvantagesinusingthismethodinconjunctionwithothersasameansofensuringthatthetraineeisready,willing,andabletodealwiththematerialconfrontinghimorherandtakeanactivepartinlearning.

1.Programmedlearningisthetrainingtechnique.

A.Onthejobtechniques

B.Offthejobtechniques

C.Onthejobandoffthejobtechniques

D.Onthejoboroffthejobtechniques

2..Accordingtothepassage,thefollowingstatementsarefalseexcept.

AAftereachpieceofinformation,questionsareposedthatthetraineeshouldnotanswercorrectlybeforemoveon.

B.Programmedlearningisnotprimarilyamethodofsystematicpresentation.

C.Programmedlearningreliesagreatdealontheself-motivationofthetrainee.

D.Programmedlearningmayresultinanovermechanicallearningprocess,andthiscouldhelpretention.

3.Thisarticlemightbeextractedfromthebookabout.

A.performanceappraisal

B.humanresourceplanning

C.traininganddevelopment

D.laborrelations

4.Thebasicprinciplesofprogrammedlearningareasfollows,except:

A.eachframerequiresaresponsefromthetrainer.

B.thesubjectmatterispresentedinsmallunitscalledframes.

C.traineesworkindependently.

D.theunitsofinformationarearrangedincorrectsubjectmattersequence.

5..Thispassageisillustrating.

A.programmedlearning

B.casestudy

C.roleplaying

D.groupexercises

四、写作(共20分)

某公司欲招聘一位会计主管(chiefaccountant),需要人力资源管理部门为其编制一份职位说明书(JobDescription),假如公司总经理要求你来完成这项工作,请你用英文完成以下职位说明书。

JobDescription

PositionDepartment

AccountabletoSalary/paygrade

[]35–40hrs/wk[]20–35hrs/wk[]lessthan20hrs/wk

Jobsummary

Responsibilities/dailytasks

Qualifications

Relationsofthepositiontoothersinthecompany

《企业人力资源管理人员》(人力资源管理师)

专业英语试卷2

一、英汉互译(每题2分,共30分)

1.Acceptability

2.Achievementtests

3.Adverseimpact

4.Balancedscorecard

5.Businessintegration

6.Collectivebargainingprocess

7.Differentialpiecerate

8.Retentionplan

9.Substantivereason

10.Totalqualitymanagement(TQM)

11.认知性结果

12.消费者价格指数

13.分散化

14.既得利益

15.薪资调查

二、单项选择(每题2分,共20分)

1.shouldbebasedonskillanalysisandlearningtheory.

A.jobrotation

B.coaching

C.jobinstruction

D.questionandanswer

2.areaspecifictaskorinvestigationthatallindividualsdoattherequestoftrainerormanager.

A.assignments

B.projects

C.guidedreading

D.lecture

3.Whichofthefollowingisanexampleofawell-writtenperformancestandard?

.

A.Residentdormadvisersshouldbeeasilyaccessibletostudents

B.Customerservicerepresentativesshouldbeenergeticandpleasanttocustomers

C.Deskclerksareexpectedtocheckoutapproximatelyeighteencustomerseveryhalf-hour

D.Policeshouldrespondtoacallwithinashortperiodoftime

4.Whicharenotprimaryusesofperformanceevaluations?

A.Compensation

B.Recruitment

C.Performancefeedback

D.Training

5.isthetendencyforanevaluatortolettheassessmentofanindividualononetraitinfluenceshisorherevaluationofthatpersononothertraits.

A.Singlecriterion

B.Leniencyerror

C.Similarityerror

D.Thehaloeffectorerror

6.Laborlawsetsoutcategoriesofitemsthataresubjecttobargainingexcept:

A.voluntary

B.mandatory,

C.illegal

D.permissive

7.Inthedevelopmentofafactorcomparisonscale,keyjobsarenormallyrankedagainstallofthefollowingfactorsexcept.

A.skill

B.merit

C.mentaleffort

D.responsibility

8.Astrikeisawithdrawaloflabor,andthereareseveralmaintypesofstrikesexcept:

A.economicstrike

B.voluntarystrike

C.unfairlaborpracticestrikes

D.sympathystrike

9.isaboutstoringandsharingt

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