外贸英文邮件范文.doc

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外贸业务全套英文邮件范文

免费外贸平台实惠网:

实惠网外贸论坛:

交易的第一步

  1.向顾客推销商品

  DearSir:

May1,2001

  Inquiriesregardingournewproduct,theDeerMountainBike,havebeencominginfrom

allpartsoftheworld.Reportsfromusersconfirmwhatweknewbeforeitwasputonthe

market-thatitisthebestmountainbikeavailable.Enclosedisourbrochure.

  Yoursfaithfully

  2.提出询价

  DearSir:

Jun.1,2001

  Wereceivedyourpromotionalletterandbrochuretoday.Webelievethatyourwoulddo

wellhereintheU.S.A.Kindlysendusfurtherdetailsofyourpricesandtermsofsale.We

askyoutomakeeveryefforttoquoteatcompetitivepricesinordertosecureourbusiness.

Welookforwardtohearingfromyousoon..

  Truly

  3.迅速提供报价

  DearSir:

June4,2001

ThankyouforyourinquiryofJunethe1stconcerningtheDeerMountainBike.Itgivesus

greatpleasuretosendalongthetechnicalinformationonthemodeltogetherwiththe

catalogandpricelist.Afterstudyingthepricesandtermsoftrade,youwillunderstand

whyweareworkingtocapacitytomeetthedemand.Welookforwardtotheopportunityof

beingofserviceofyou.

  交易的契机

  4.如何讨价还价

  DearSir:

June8,2001

  Wehavereceivedyourpricelistsandhavestudieditcarefully.However,theprice

levelinyourquotationistoohighforthismarket,Ifyouarepreparedtograntusa

discountof10%foraquantityof200,wewouldagreetoyouroffer.Youshouldnotethat

somepricecutwilljustifyitselfbyanincreaseinbusiness.Wehopetohearfromyou

soon.

  Yourstruly

  5-1同意进口商的还价

  DearSirs:

June12,2001

  ThankyouforyourletterofJunethe8th.Wehaveacceptedyourofferontheterms

suggested.Enclosedourwillfindaspecialpricelistthatwebelievewillmeetyourideas

ofprices.Youshouldnotethattherecentadvancesinrawmaterialshaveaffectedthecost

ofthisproductunfavorably.However,foryourorderwehavekeptourpricesdown.

  Sincerely

  5-2拒绝进口商的还价

  DearSirs:

June12,2001

  ThankyouforyourletterofJunethe8th.Weregretthatwecannotmeetyourterms.We

mustpointoutthatthefallingmarkethereleavesuslittleornomarginofprofit.Wemust

askyouforakeenerpriceinrespecttofutureorders.Atpresentthebestdiscountoffered

foraquantityof200is5%.Ourcurrentsituationleavesuslittleroomtobargain.Wehope

youwillreconsidertheoffer.

  Truly

  6.正式提出订单

  DearSir:

June15,2001

  Wehavediscussedyourofferof5%andacceptitonthetermsquoted.Wearepreparedto

giveyourproductatrial,providedyoucanguaranteedeliveryonorbeforethe20thof

September.Theenclosedorderisgivenstrictlyonthiscondition.Wereservetherightof

refusalofdeliveryand/orcancellationoftheorderafterthisdate.

  Truly

  7.确认订单

  DearSir:

June20,2001

  ThankyouverymuchforyourorderofJune15for200DeerMountainBikes.Wewillmake

everypossibleefforttospeedupdelivery.Wewilladviseyouofthedateofdispatch.We

areatyourserviceatalltimes.

  Sincerely

  8.请求开立信用证

  Gentlemen:

June18,2001

  ThankyouforyourorderNo.599.Inordertoexecuteit,pleaseopenanirrevocableL/C

fortheamountofUS$50,000inourfavor.ThisaccountshallbeavailableuntilSep.20.

UponarrivaloftheL/Cwewillpackandshiptheorderasrequested.

  Sincerely

  9.通知已开立信用证

  DearSir:

June24,2001

  ThankyouforyourletterofJune18enclosingdetailsofyourterms.Accordingtoyour

requestforopeninganirrevocableL/C,wehaveinstructedtheBeijingCityCommercialBank

toopenacreditforUS$50,000inyourfavor,validuntilSep.20.Pleaseadviseusbyfax

whentheorderhasbeenexecuted.

  Sincerely

  10.请求信用证延期

  DearSir:

Sep.1,2001

  Wearesorrytoreportthatinspiteofoureffort,weareunabletoguaranteeshipment

bytheagreeddateduetoastrikeatourfactory.WeareafraidthatyourL/Cwillbe

expirebeforeshipment.Therefore,pleaseexplainoursituationtoyourcustomersandsecure

theirconsenttoextendtheL/CtoSept.30.

  Sincerely

  11.同意更改信用证

  Gentlemen:

Sept.5,2001

  Wereceivedyourlettertodayandhaveinformedourcustomersofyoursituation.As

requested,wehaveinstructedtheBeijingCityCommercialBanktoextendtheL/Cuptoand

includingSeptember30.Pleasekeepusabreastofanynewdevelopment.

通知已开立信用证

  DearSir:

June24,2001

  ThankyouforyourletterofJune18enclosingdetailsofyourterms.Accordingtoyour

requestforopeninganirrevocableL/C,wehaveinstructedtheBeijingCityCommercialBank

toopenacreditforUS$50,000inyourfavor,validuntilSep.20.Pleaseadviseusbyfax

whentheorderhasbeenexecuted.

交易的第一步

  

1.向顾客推销商品

  DearSir:

May1,2001

  Inquiriesregardingournewproduct,theDeerMountainBike,havebeencominginfrom

allpartsoftheworld.Reportsfromusersconfirmwhatweknewbeforeitwasputonthe

market-thatitisthebestmountainbikeavailable.Enclosedisourbrochure.

  Yoursfaithfully

  

2.提出询价

  DearSir:

Jun.1,2001

  Wereceivedyourpromotionalletterandbrochuretoday.Webelievethatyourwoulddo

wellhereintheU.S.A.Kindlysendusfurtherdetailsofyourpricesandtermsofsale.We

askyoutomakeeveryefforttoquoteatcompetitivepricesinordertosecureourbusiness.

Welookforwardtohearingfromyousoon..

  Truly

  

3.迅速提供报价

  DearSir:

June4,2001

  ThankyouforyourinquiryofJunethe1stconcerningtheDeerMountainBike.Itgives

usgreatpleasuretosendalongthetechnicalinformationonthemodeltogetherwiththe

catalogandpricelist.Afterstudyingthepricesandtermsoftrade,youwillunderstand

whyweareworkingtocapacitytomeetthedemand.Welookforwardtotheopportunityof

beingofserviceofyou.

  交易的契机

  

4.如何讨价还价

  DearSir:

June8,2001

  Wehavereceivedyourpricelistsandhavestudieditcarefully.However,theprice

levelinyourquotationistoohighforthismarket,Ifyouarepreparedtograntusa

discountof10%foraquantityof200,wewouldagreetoyouroffer.Youshouldnotethat

somepricecutwilljustifyitselfbyanincreaseinbusiness.Wehopetohearfromyou

soon.

  Yourstruly

  

5-1同意进口商的还价

  DearSirs:

June12,2001

  ThankyouforyourletterofJunethe8th.Wehaveacceptedyourofferontheterms

suggested.Enclosedourwillfindaspecialpricelistthatwebelievewillmeetyourideas

ofprices.Youshouldnotethattherecentadvancesinrawmaterialshaveaffectedthecost

ofthisproductunfavorably.However,foryourorderwehavekeptourpricesdown.

  Sincerely

  

5-2拒绝进口商的还价

  DearSirs:

June12,2001

  ThankyouforyourletterofJunethe8th.Weregretthatwecannotmeetyourterms.We

mustpointoutthatthefallingmarkethereleavesuslittleornomarginofprofit.Wemust

askyouforakeenerpriceinrespecttofutureorders.Atpresentthebestdiscountoffered

foraquantityof200is5%.Ourcurrentsituationleavesuslittleroomtobargain.Wehope

youwillreconsidertheoffer.

  Truly

  

6.正式提出订单

  DearSir:

June15,2001

  Wehavediscussedyourofferof5%andacceptitonthetermsquoted.Wearepreparedto

giveyourproductatrial,providedyoucanguaranteedeliveryonorbeforethe20thof

September.Theenclosedorderisgivenstrictlyonthiscondition.Wereservetherightof

refusalofdeliveryand/orcancellationoftheorderafterthisdate.

  Truly

  

7.确认订单

  DearSir:

June20,2001

  ThankyouverymuchforyourorderofJune15for200DeerMountainBikes.Wewillmake

everypossibleefforttospeedupdelivery.Wewilladviseyouofthedateofdispatch.We

areatyourserviceatalltimes.

  Sincerely

  

8.请求开立信用证

  Gentlemen:

June18,2001

  ThankyouforyourorderNo.599.Inordertoexecuteit,pleaseopenanirrevocableL/C

fortheamountofUS$50,000inourfavor.ThisaccountshallbeavailableuntilSep.20.

UponarrivaloftheL/Cwewillpackandshiptheorderasrequested.

  Sincerely

  

9.通知已开立信用证

  DearSir:

June24,2001

  ThankyouforyourletterofJune18enclosingdetailsofyourterms.Accordingtoyour

requestforopeninganirrevocableL/C,wehaveinstructedtheBeijingCityCommercialBank

toopenacreditforUS$50,000inyourfavor,validuntilSep.20.Pleaseadviseusbyfax

whentheorderhasbeenexecuted.

  Sincerely

  

10.请求信用证延期

  DearSir:

Sep.1,2001

  Wearesorrytoreportthatinspiteofoureffort,weareunabletoguaranteeshipment

bytheagreeddateduetoastrikeatourfactory.WeareafraidthatyourL/Cwillbe

expirebeforeshipment.Therefore,pleaseexplainoursituationtoyourcustomersandsecure

theirconsenttoextendtheL/CtoSept.30.

  Sincerely

  

11.同意更改信用证

  Gentlemen:

Sept.5,2001

  Wereceivedyourlettertodayandhaveinformedourcustomersofyoursituation.As

requested,wehaveinstructedtheBeijingCityCommercialBanktoextendtheL/Cuptoand

includingSeptember30.Pleasekeepusabreastofanynewdevelopment.

  Sincerely

回复客户投诉的信函范文

  客户投诉我们的同事工作效率和理解能力低下:

  Michael:

  IappreciateifugetinvolvewithJane,sheisnotfollowingpo'sinstructionsandget

backtousinthesamesubjectwithdifference.LastweekwasVetcertificates,thenBill

ofladingsexplanations,nowispackagingwhenweareattachingalle-mail'sforyouand

herreferencewhichisbeendiscussedtobeuseon3months.Wewanttocontinueandtrust

inoiurrelationshipbutit'sissueswhichhastobestop.

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