教老品牌新技巧复古品牌和品牌价值的复苏外文翻译.docx
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教老品牌新技巧复古品牌和品牌价值的复苏外文翻译
标题:
TeachingOldBrandsNewTricks:
RetroBrandingandtheRevivalofBrandMeaning
原文:
Retrobrandsarerelaunchedhistoricalbrandswithupdatedfeatures.Theauthorsconducta"netnographic"analysisoftwoprominentretrobrands,theVolkswagenNewBeetleandStarWars:
EpisodeI—ThePhantomMenace,thatrevealstheimportanceofAllegory(brandstory).Aura(brandessence),Arcadia(idealizedcommunity),andAntinomy(brandparadox).RetrobrandmeaningsarepredicatedonaUtopiancommunalelementandanenliveningparadoxicalessence.Retrobrandmanagementinvolvesanuneasy,cocreative,andoccasionallyclamorousalliancebetweenproducersandconsumers.
Americahasnonow....Ourcultureiscomposedofsequels,reruns,remakes,revivals,reissues,re-releases,recreations,re-enactments,adaptations,anniversaries,memorabilia,oldiesradio,andnostalgiarecordcollections.
—GeorgeCarlin,BrainDroppings,1998
Brandextension,theuseofanexistingbrandnametointroduceanewproductorservice(Keller1993,1998),isanimportantmarketingtacticthathasattractedconsiderableacademicinterest(e.g.,DesaiandKeller2(X)2;John,Loken,andJoiner1998).However,anotherformofbrandextensionstrategyisgainingprominenceandrequiresurgentresearchattention.Manylongabandonedbrandshaverecentlybeenrevivedandsuccessfullyrelaunched(Franklin2002;Mitchell1999;Wansink1997),somuchsothatmarketersappearinthemidstofa"retrorevolution"inwhichrevivalsofoldbrandsandtheirImagesareapowerfulmanagementoption(Brown2001).
Theriseofretrobrandsplacesmarketinginaninterestingconceptualquandary.Ontheonehand,marketersarecontinuallyremindedoftheneedforproductdifferentiation,thattoday'smarketingenvironmentdemandsstrongbrandidentitiesanddecriesimitation(Aaker1996).Ontheotherhand,contemporarymarketsaresuffusedwithupdatedimitations,suchasretrobrands,manyofwhichareprovingenormouslypopular(Franklin2(X)2;NaughtonandVlasic1998;Wansink1997).
BrandRevivalandRetromarketing
Thereisconsiderableoverlapamongnostalgia,brandheritage,andbrandrevival.Revivedorretrogoodsandservices(weuseretrosynonymouslywithrevivedbrands)tradeonconsumers'nostalgicleanings.Familiarslogansandpackages,forexample,invokebrandheritageandevokeconsumers'memoriesofbetterdays,bothpersonalandcommunal.ThesuccessoftheMuseumStore,PastTimes,RestorationHardware,andsimilarretailersof"exact"reproductionsandthecontinuingpopularityofheritage-basedcampaignsforbrandssuchasBudweiser,JohnHancock,andIvoryindicatethatdemandexistsforallegedlyauthenticreproductionsofpastbrands.Theproblemwithexactreproductions,however,isthattheydonotmeettoday'sexactingperformancestandards.Retroproducts,bycontrast,combineold-fashionedformswithcutting-edgefunctionsandtherebyharmonizethepastwiththepresent(Brown1999,2001).Inthisregard,considertheChryslerPTCruiser,whichamalgamatestheshapeofa1940ssedanwiththelatestautomotivetechnologytoproduceafuturisticcarwithanachronisticstyling.AnotherstrikingexampleisNike'sMichaelJordanXIRetroSneakers.Theseshoesmaylooklikeamonumentto1950shoopdreams,yettheircushionedsoles,aerateduppers,andrecommendedretailpricesarestateofthemarketingart.Denny'sretrodinerisanhomagetoeateriesofthe1950s,butitsregistersarecomputerized,thekitchenequipmentiscuttingedge,smokingisprohibitedinthediningarea,andvegetariandishesareavailableforthoseunwillingtoreverttocarnivoroushabitsofyore.Wedefineretrobranding,therefore,astherevivalorrelaunchofaproductorservicebrandfromapriorhistoricalperiod,whichisusuallybutnotalwaysupdatedtocontemporarystandardsofperformance,functioning,ortaste.Retrobrandsaredistinguishablefromnostalgicbrandsbytheelementofupdating.Theyarebrandnew,old-fashionedofferings.
Findings
TheNewBeetle
TheoriginalVolkswagenBeetlewasthestuffofmotor-enthusiastlegend.CreatedbythepioneeringautomotivedesignerFerdinandPorsche,withapastgroundedinthecommonclassesofThirdReichGermany,thecarprovedwildlypopularacrosspostwarEuropeandNorthAmerica.TheVolkswagenBeetlewasgloballycherishedforitsdurability,economy,user-friendliness,andidiosyncraticdesign.
Atthetime,itwasconsideredanexemplaryvehicleofthepeople.Everyonefromcommune-boundhippiesandmiddle-classcoupleswithchildrentoeccentricmultimillionairesdroveBeetles.TheBeetleevenbegotaseriesoflive-actionDisneymoviesstarringthe"LoveBug"as"Herbie,"thesentientvehiclewithaheartofgold.
Tonyarguesfromtheperspectiveofamoderaterationalistlayingoutalogicalargumenttoeasethetensionsbetweentwowarringfactions.Discountingtheintrinsicvalueofthepast,heinsiststhattheoldbrandmustbeadjustedforanewtime,place,andsetoftargetconsumers.AkintoOrrin,heshiftstheargumentaboutbrandessencetosuperficialdesignelementsandadvertising-ladensymbolicassociations.Theresult,forTony,isanup-to-datevehiclethatstillsharestheenchantingpersonalityoftheoldBeetlebrand.Enchantmentindeedistheoperativeword,asmanyStarWarsfanstestify.
StarWars
Theoriginal1977StarWarsmovieattemptedtodisorientitsconsumerstemporallybyofferingafarawayfutureworldofspacecraftandintelligentrobotssubsumedwithinafairytalesetinthedistantpast.StarWars:
EpisodeI—ThePhantomMenaceattemptedtotopthistemporaldislocation.Settingthefourthmoviethreeepisodesbeforethefirstwasastrokeofmarketinggeniusthatcreatedtheneologismprequel.Thisprequeldemonstratesretrobrandingintherealmofconnectedproductsandservicesthatcharacterizetoday's"entertainmenteconomy"(Wolf1999).Asaretrobrand.
ThePhantomMenacestampsanestablishedbrandname.StarWars,onanewmoviethatcouplescutting-edgespecialeffectswithacastofcontemporaryactors.AswiththenewBeetle,itimaginativelymeldsafamiliarbrandnamewithanall-new,up-to-dateproduct.
Bill'sdiatribeoffersopposingpolesoftheprofanemarketandthesacredmyth(seeBelk,Wallendorf,andSherry1989).Zack'spostingisresentfulofthemythandmoneymakingpowermanifestedinGeorgeLucasasaperson.Bothmessagepostersdemonstratethatthoughthebrandisclearlyrecognizedasacommercialcreation,itisalsoadeeplymeaningfulpartofsomeconsumers'lives—itisenthusiasticallyrepresentedasapowerfulmetaphorforlivingandevenforreligion.ThesecommentssuggestnotonlythatcommerceandthesacredareculturaloppositesbutalsothattheirintermixinginbrandssuchasStarWarshasconsiderableculturalpower(seealsoKozinets2001,pp.76-78).Insupportofthesefindingshavingwidermarketingrelevance,Pefialoza(2(X)0,p.105)findssimilartensionsbetween"commerce"and"soul"amongranchersoftheAmericanWestandconcludesthattheWestisasitefor"theproductionofprofoundculturalmeanings."Bill'sandZack'spostingsexpresstheseimportanttensionsintermsofabrandandthedifferentresponsestothem.TheyrespondtothebrandparadoxbehindStarWars'scombinationofcreedandcommerce,pietyandprofanity,manaandmoney.
Discussion
ImplicationsforBrandMeaningManagement
MarketingscholarsfromAlderson(1957)toZaltman(1997)haverecognizedtheimportanceoftheexperientialnatureofthebrand,butperhapsnotsincetheheydayofmotivationresearch(e.g.,Dichter1960)hastherebeensucharesurgenceofinterestinbrandphenomenology.Themostsuccinctifoverstatedjustificationforthisinterestisthecontentionthatsomeconceptualizeaproductas"nomorethananartifactaroundwhichcustomershaveexperiences"(PrahaladandRamaswamy2000,p.83).FromthepioneeringworkofLevy(1999)andHirschmanandHolbrook(1982)throughthecurrentwaveofpostpositivistinquiry(e.g..Brown1995;Fournier1998;FournierandMick1999;Holt2002;Kozinets2001;Penaloza2000;Sherry1998;Thompson1997),thetendencytoregardbrandsassymboliccreationshasledtotheconclusionthatthemanagementofmeaningmustunderliemarketingstrategy.Thatmarketersarequintessentiallymeaningmanagers,shapingtheexperienceofconsumers,isintuitivelyplausible.Thatmeaningmanagementinvolvesattendingtothecreativeactivityofconsumers,orthatconsumersmightjustlyberegardedasthecocreatorsofbrandessence,isequallyplausible,iflessfullyappreciated.
Antinomy,thefinalelementofour4Asabbreviation,isperhapsmostimportantofall,forbrandparadoxbringstheculturalcomplexitynecessarytoanimateeachoftheotherdimensions.Thebrandisbothaliveandnotalive,athingandapersonality,asubjectandanobject:
Thisistheparadoxicalkernelofbrandmeaning.Thestoryisbothtruthandfiction,composedofcleverpersuasionsandfacts,devisedbydistantcopywritersandrealusers.Thisisthecentralconundrumofbrandstoryandconsumer-marketercodependence.Theidealizedcommunityisbotharealcommunityandapseudocommunity,moralandamoral,inthralltoacommercialcreationandarebelliousuprising,dependentandindependent,agatheringofbothangryactivistsandcovetousconsumers.Foraretrobrand,thetensionbetweenpastandpresent—andeven,asinourtwoexamples,thefuture—alsovivifiesbrandmeanings.Retroproductsseemcustom-madetoaddressacoreparadoxattheheartofbrandmanagement.Retrocombinesthebenefitsofuniqueness,newness,andexclusivity(withitshintsofhigherfunctionality,class,styling,andpremiumprices)witholdness,familiarity,recognition,t