酒店英文的道歉信.docx
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酒店英文的道歉信
酒店英文的道歉信
在充满活力,日益开放的`今天,我们总不免地需要写道歉信,写道歉信时要注意解释清楚事情原委,认同对方的感受并给予安慰。
那要怎么写好道歉信呢?
以下是为大家收集的酒店英文的道歉信,欢迎阅读与收藏。
酒店英文的道歉信1Dear
XXX:
WefeltverysorrytosaythatwecouldnotprovidethetimelyandcircumectserviceforyouasHouseholdElectricApplianceMaintainCompany.Wesincerelyhopeyoucanunderstandus,becausesomeofourmaintaierswenttotrain,andsomeofthemwalkedtotheotherplaceforservices.Now,wereallyhavenomaintainertobesenttoyourhome.Forthis,wesaidweweresorryagain.AndkindlypleaseyoumayrestassurethatwewillsendourmaintainerstogotoyourhomeformaintainservicesnextMonday.Bestregards!
WangHaoManager酒店英文的道歉信2Dearcustomer,IamtheGMofthe
hotel.Iamsorrytohearyouarenotpleasedwith
us.Firstletmethankyouforyourcomingtoour
hotel.Youareafriendlyandpolite
customer.Second,Iwouldliketomakeanapologytoyouforourbad
service.Afewdaysagoyouwenttoour
hotel.Whenyougotthere,ourwaitersdidn’thelpyouwiththebaggagequickly,whichyouhadcomplainedaboutformany
times.AssoonasIknewaboutthat,Ifeltvery
angry.Howcanwedothatforcustomers?
NowIamgladtotellyouthatsomethinghasbeendone.Thewaiterswhowereondutythatdayhavebeen
criticized.Theyhavemadeapromisethatwouldnothappenfromnow
on.SoIhopeyoucanforgiveusandcometoourhotel
again.Asweknow,customeristhe
God.Ifyouhaveanyquestionsorsuggestions,pleasecallusanytime
anywhere.Thankyou
again.