CQI-19-Training-Webinar.pdf

CQI-19-Training-Webinar.pdf

《CQI-19-Training-Webinar.pdf》由会员分享，可在线阅读，更多相关《CQI-19-Training-Webinar.pdf（66页珍藏版）》请在冰点文库上搜索。

DRIVINGWORLDWIDEBUSINESSEXCELLENCEUnderstandingAIAGSub-tierSupplierManagement（CQI-19）2014Omnex,Inc.325EastEisenhowerParkway,Suite4AnnArbor,MI48108734-761-4940ThispublicationisprotectedbyFederalCopyrightLaw,withallrightsreserved.Nopartofthispublicationmaybereproduced,storedinaretrievalsystem,translated,transcribed,ortransmitted,inanyform,orbyanymeansmanual,electronic,electro-magnetic,mechanical,chemical,optical,orotherwise,withoutpriorexplicitwrittenpermissionfromOmnex,Inc.Copyright2014Omnex,Inc.AllRightsReserved.2Omnexprovidestraining,consultingandsoftwaresolutionstotheinternationalmarketwithofficesintheUSA,Canada,Mexico,China（PRC）,Germany,India,theMiddleEast,andSEAsia.Omnexoffersover400standardandcustomizedtrainingcoursesinbusiness,quality,environmental,foodsafety,laboratoryandhealth&safetymanagementsystemsworldwide.Email:

Web:

Copyright2014Omnex,Inc.AllRightsReserved.3OmnexIntroductionInternationalconsulting,trainingandsoftwaredevelopmentorganizationfoundedin1985.Specialties:

Integratedmanagementsystemsolutions.Elevatingtheperformanceofclientorganizations.Consultingandtrainingservicesin:

QualityManagementSystems,e.g.ISO9001,ISO/TS16949,AS9100,QOSEnvironmentalManagementSystems,e.g.ISO14001HealthandSafetyManagementSystems,e.g.OHSAS18001LeaderinLean,SixSigmaandotherbreakthroughsystemsandperformanceenhancement.ProviderofLeanSixSigmaservicestoAutomotiveIndustryviaAIAGalliance.Copyright2014Omnex,Inc.AllRightsReserved.4AboutOmnexHeadquarteredinAnnArbor,Michiganwithofficesinmajorglobalmarkets.In1995-97providedglobalrolloutsuppliertraininganddevelopmentforFordMotorCompany.Trainedmorethan100,000individualsinover30countries.Workforceofover400professionals,speakingoveradozenlanguages.FormerDelegationLeaderoftheInternationalAutomotiveTaskForce（IATF）responsibleforISO/TS16949.ServedoncommitteesthatwroteQOS,ISO9001:

2000,QS-9000anditsSemiconductorSupplement,ISOIWA1（ISO9000forhealthcare）.MemberofAIAGmanualwritingcommitteesforFMEA,SPC,MSA,Sub-tierSupplierDevelopment,ErrorProofing,andEffectiveProblemSolving（EPS）.Copyright2014Omnex,Inc.AllRightsReserved.5OmnexWorldwideOfficesOmnexisheadquarteredandoperatesfromtheUnitedStatesthroughofficesinMichigan.ThecompanymaintainsinternationaloperationsinmanycountriestoprovidecomprehensiveservicestoclientsthroughoutWesternEurope,LatinAmericaandthePacificROmnexGlobalHeadQuarters（Michigan,USA）WestCoastOperations（SanJose,CA）AsiaPacificHQ（Chennai,Pune,Delhi,Bangalore）China（Shanghai,Guangzhou,Wuhan）Canada（Mississauga）Europe（Berlin,Germany）MiddleEast（Dubai,SaudiArabia,Bahrain）Thailand（Bangkok）Mexico（Monterrey）SingaporeMalaysia（KualaLumpur）Copyright2014Omnex,Inc.AllRightsReserved.6Copyright2014Omnex,Inc.AllRightsReserved.7R.DanReidCompanyExperienceOmnex,DirectorofConsultingAIAG,ProgramDevelopmentManager,QualityBaxterHealthcare,BioScienceDivision,DirectorofSupplierQualityGeneralMotors,VariousMaterialsManagement,PurchasingandSupplierQualitypositionsAccomplishmentsASQFellowandASQCertifiedQualityEngineer（CQE）MemberofU.S.TechnicalAdvisoryGroupsforQuality,EnvironmentalandOH&SManagementSystemsThefirstDelegationLeaderoftheInternationalAutomotiveTaskForce（IATF）AuthorofQS-9000,ISOTechnicalSpecification（TS）16949,ISO9001:

2000,ISOInternationalWorkshopAgreement（IWA1）,AIAGBusinessOperatingSystemsforHealthcareOrganizations（HF-2）;authorwithMcGrawHill,ASQPressandothers;ASQQualityProgressAdministrativeCommittee/ReviewerWorkedontheChrysler,FordandGMPotentialFailureModeandEffectsAnalysis,ProductionPartApprovalProcessandAdvancedProductQualityPlanningprojectsandIAQGAPQP/PPAPProjectLedAIAGProjectsforEffectiveProblemSolving,CostofPoorQuality,SupplierManagementandothersRegisteredVDA6.3AuditorTrainer;ISO9000,ISO14000,AS9100TrainerA2LABoardofDirectorsAwardsinclude2010QualityCoachingExcellenceforPrimaryCarePractices,MichiganPrimaryCareConsortium2006AutomotiveIndustryActionGroup（AIAG）HealthcareFocusGroupChairsAward2007,2005,2004,1993CecilC.CraigAwards,ASQAutomotiveDivision2004ASQAutomotiveDivisionQualityLeaderoftheYear2003LeadershipAwardfromtheISO9000InternationalConference2002AIAGOutstandingAchievementAward8Atanytime,youmayenterquestionsintheEnteraquestionforstafffieldoftheGoToWebinarcontrolpanelanditwillbeansweredattheendofthewebinarNote:

Todayspresentationisbeingrecordedandlinkinordertoviewitwillbeavailablewithin1week.AnOmnexrepresentativewillcontactyouwithin3businessdaysforyourfeedbackandaPDFcopyoftheseslidescanbeprovidedatthattime.YourParticipationAttendeeParticipationAskingQuestionsCopyright2014Omnex,Inc.AllRightsReserved.9WebinarAgendaBackgroundSub-tierSupplierRequirementsPre-selectionPhaseSelectionPhaseAPQP-PPAPPhasePerformanceMonitoring,Developmentand/orEscalationPhaseQuestions10Copyright2013Omnex.AllRightsReserved.GreatRecessionof2008Affectedtheentireworldeconomy,stillbeingfelttoday!

TheworstglobalrecessionsinceWorldWarIIcharacterizedbyvarioussystemicimbalances,andwassparkedbytheoutbreakoftheU.S.subprimemortgagecrisisandfinancialcrisisof20070811Copyright2014Omnex.AllRightsReserved.http:

/en.wikipedia.org/wiki/Gross_world_product,June5,2014GreatRecessionof2008TheU.S.housingmarketwasthedominotoppledmanyoftheworldsmajoreconomiesandledtheworldintorecessionLargenumbersofhomeownersfacedrisingadjustable-ratemortgagepaymentsand/orcouldnolongerborrowagainstarisinghomevaluetofinanceotherexpensesBythemiddleof2009,themedianhomepricehadfallenclosetoits2000levelThegovernmentsteppedinwithamassivelyexpensivebailoutprograminlate2008andcontinuinginto2009Bankingwasespeciallyhardhit（176USbanksfailedin2009）BusinessescouldnotfindthecreditthattheyneededAutomakersGeneralMotors（GM）andChrysler,bothofwhichreorganizedafterbrieftripsthroughbankruptcyin2009,qualifiedforbailoutmoney12Copyright2014Omnex.AllRightsReserved.http:

/IndustryImpactTheU.S.BigThreewereaffectedbecauseofMoreexpensiveautomobilefuelslinkedtothe20032008oilcrisisConsiderablyhigherlaborcoststhantheirnon-unionizedcounterpartsThevolumeofcarssoldintheU.S.wassignificantlytiedtohomeequitylinesofcredit,with24%ofsalesfinancedthiswayin2006Whentheavailabilityoftheseloanssuddenlydriedupin2008duetothesubprimemortgagecrisis,vehiclesalesdeclineddramatically,from17millionin2006to10.6millionin2009Michiganlost83,000BigThreeautomanufacturingjobsbetween1993and200813Copyright2014Omnex.AllRightsReserved.http:

/en.wikipedia.org/wiki/Effects_of_the_2008%E2%80%9310_automotive_industry_crisis_on_the_United_StatesAutoIndustryImpact14Copyright2014Omnex.AllRightsReserved.http:

/www.autoalliance.org/jobsreportAutoIndustryImpactSupplierQualityResourceswereimpactedRetirementHiredbyotherindustrysectors,e.g.aerospaceRelocatedManufacturingcompaniestodaystruggletofindenoughcompetentsupplierqualityresourcesAcademiadoesnotadequatelypreparestudentsforsupplierqualityjobsHowmanystudentsgointoQualityasaprofession?

Howmuchdoesyourcompanyspendonpurchasedproducts?

15Copyright2014Omnex.AllRightsReserved.SupplierManagement16Copyright2014Omnex.AllRightsReserved.WhydoweneedtodoSupplierManagement?

WhySupplierManagement?

ISO/TS16949requiressupplierqualitymanagementsystemdevelopment（clause7.4.1.2）Customerqualityconcerns,e.g.“passthrough”issuesShortcomingsofthirdpartycertificationDevelopmorecompetitioninsupplychainEnsuredelivery,e.g.sufficientcapacityisavailableReduceCostofQuality（COQ）Manageafinancially-troubledsupplychainDriveeffectiveuseoflimitedsupplierqualityresourcesCopyright2014Omnex.AllRightsReserved.ISO/TS16949SupplierQualityManagementSystemDevelopment（clause7.4.1.2）TheorganizationmustperformsupplierqualitymanagementsystemdevelopmentwiththegoalofsupplierconformitywiththisTechnicalSpecificationconformitywithISO9001:

2008isthefirststepinachievingthisgoalNOTE:

Theprioritizationofsuppliersfordevelopmentdependsupon,forexample,thesuppliersqualityperformanceandtheimportanceoftheproductsuppliedUnlessotherwisespecifiedbythecustomer,supplierstotheorganizationmustbethirdpartyregisteredtoISO9001:

2008byanaccreditedthirdpartycertificationbodyCopyright2014Omnex.AllRightsReserved.18WhySupplierManagement?

ISO9001:

2008（clause7.4.1）alsorequiresitTheorganizationhastoensurethatpurchasedproductconformstospecifiedrequirementsSuppliercontrolsmustbeappliedThetypeandextentofcontrolappliedtothesuppliercanbedependentupontheeffectofthepurchasedproductonsubsequentproductrealizationorthefinalproductSuppliershavetobeevaluatedandselectedbasedontheirabilitytosupplyproductinaccordancewiththeorganizationsrequirements19Copyright2014Omnex.AllRightsReserved.WhatisAIAGCQI-19?

TheAIAGSub-tierSupplierManagement（CQI-19）isavoluntaryguidelinedevelopedbyAIAGtoprovideacommonprocessforallTier1suppliersandsub-tiersuppliers（tier2andbelow）touseforsuppliermanagement.Itisnottargetedforusebyautomakerswiththeirsuppliers20Copyright2014Omnex.AllRightsReserved.WhyCQI-19?

AutomakersandTier1suppliersindicatedthatmanagementofTier2+supplybaseisnotsufficientResourceissuesLeadershipsupport:

Deming:

Nounderstandingof“whatmustbedone”forqualityInsufficientheadcountassignedLac